Troubleshooting - Xiaomi G20 Lite User Manual

Common Issue
Common Issue
Possible Cause
Battery is depleted.
The suction opening, air
duct, pre-filter, or post-
The vacuum
filter is blocked.
cleaner does not
The filter, pre-filter, or
work.
post-filter is not
installed in place.
The battery temperature
protection is triggered.
The dust compartment is fulll,
or the pre-filter or the post-filter
The suction power
or the post-filter is blocked.
reduces.
Brush head is clogged.
Battery is not fully
charged.
The dust compartment is
Low battery life.
full, or the pre-filter or the
post-filter is blocked.
Brush head is clogged.
The roller brush is stuck
by foreign objects.
The high-temperature
The roller brush
protection for the brush
does not rotate.
bar's motor is triggered.
The conductive contacts
are dirty.
The power supply being
Unable to charge.
used is not genuine.
The battery charges
The battery temperature
slowly.
protection is triggered.
Note: If the solutions above do not resolve the issue, please contact the after-sales service team.
Solution
Charge the vacuum cleaner before use.
Check and clean immediately.
Check and install in place.
Wait until the battery temperature
returns to normal, then resume use.
Check and clean immediately.
Clean the brush head.
Charge the vacuum cleaner before use.
Check and clean immediately.
Clean the brush head.
Remove any foreign object,
and then resume use.
Wait for the temperature of the brush
bar's motor to return to normal before
use.
Wipe the contacts with a soft
dry cloth andy try again.
Only use the genuine power supply
to charge the vacuum cleaner.
Wait until the battery temperature
returns to normal, then resume use.

Troubleshooting

If the vacuum cleaner is not working properly, the battery level indicator will display an error
message. Refer to the table below for troubleshooting.
Error message Possible Cause
Power supply error
The battery temperature
LED 1, LED 2
protection is triggered.
and LED 3 blink
three times
simultaneously.
Battery cell error
Temperature sensor error
Motor error
LED 1 blinks ten times.
Battery Depleted
Solution
Only use the genuine power
supply to charge the vacuum
cleaner.
Wait for the temperature
of the brush bar's motor
to return to normal before
use.
Contact the after-sales
service team
Only use the genuine power
supply to charge the vacuum
cleaner.