Xiaomi E10 - Robot Vacuum Manual

Also See for E10:

User manual (439 pages)

Table of Contents

Contents

1 Product Overview
2 Before Use
3 Connecting with the Mi Home/Xiaomi Home App
4 How to Use
5 Care & Maintenance
6 Common Issues
7 Troubleshooting
- 7.1 Please make sure the mop pad is installed
8 Specifications
9 Safety Instructions
10 Documents / Resources
- 10.1 References
- 10.2 Download manual

Xiaomi E10 - Robot Vacuum Manual

Product Overview

Package Contents

Note: Illustrations of product, accessories, and user interface in the user manual are for reference purposes only. Actual product and functions may vary due to product enhancements.

Product Overview - Part 1
Product Overview - Part 2
Product Overview - Part 3

Indicator Status Descriptions

White	Turned on/Working normally/Charging completed/Standby
Breathing white	Charging (battery level ≥ 20%)/Turning on
Blinking white	Returning to charge/Updating firmware/Connecting to the network
Off	Turned off/In sleep
Yellow	Wi-Fi disconnected
Blinking yellow	Rese ing Wi-Fi/Error
Breathing yellow	Charging (battery level < 20%)

Before Use

Remove the protective strips.
Install the side brush.
Take out the side brush, and install it onto the position as indicated in the figure. The side brush is properly installed when you hear a "click".

Remove the protective film from the charging dock and place the charging dock against a wall. Connect it to the power.
- Do not place the charging dock in an area with direct sunlight.
- Please ensure that no items are placed within 0.5 m on the le and right sides and within 1.5 m in front of the charging dock.

Charge the robot vacuum.
Place the robot vacuum on the charging dock to charge.

Notes:
- It is recommended to fully charge the robot vacuum before using it for the first time to maintain its optimal battery performance and maximize battery life.
- The robot vacuum will turn on automatically when it is on the charging dock, and cannot be turned off while charging.

Connecting with the Mi Home/Xiaomi Home App

This product works with the Mi Home/Xiaomi Home app*. Use the Mi Home/Xiaomi Home app to control your device, and to interact with other smart home devices.
Scan the QR code to download and install the app. You will be directed to the connection setup page if the app is installed already. Or search for "Mi Home/Xiaomi Home" in the app store to download and install it.

8C8BA4EF
Open the Mi Home/Xiaomi Home app, tap "+" on the upper right, and then follow the instructions to add your device.
* The app is referred to as Xiaomi Home app in Europe (except for Russia). The name of the app displayed on your device should be taken as the default.

Notes:

The version of the app might have been updated, please follow the instructions based on the current app version.
If the robot vacuum's QR code cannot be scanned, you can search for its name to add it.
When connecting the robot vacuum to the Mi Home/Xiaomi Home app using an iOS device, follow the instructions in the app to connect to the robot vacuum's hotspot "xiaomi-vacuum-b112_mibtxxxx".

Resetting Wi-Fi
While the robot vacuum is turned on, press and hold the buttons and for seven seconds. The Wi-Fi is successfully reset when you hear a voice prompt.

Resetting System
Press and hold the button for five seconds until you hear a "beep", and then press and hold the butto for five seconds again until you hear the voice prompt. The robot vacuum then restarts, and settings like scheduled cleaning and Wi-Fi are restored to factory default.

Common Issues	Possible Causes and Solutions
The robot vacuum cannot connect to Wi-Fi.	Check whether the Wi-Fi password is correct. The robot vacuum does not support the 5 GHz network frequency band. Please use a 2.4 GHz network. The Wi-Fi signal is weak. Make sure the robot vacuum is within the Wi-Fi coverage with a strong signal. There is something wrong with the Wi-Fi connection. Reset the Wi-Fi and download the latest version of the Mi Home/Xiaomi Home app, then try reconnecting.
The robot vacuum cannot connect to the "xiaomi-vacuum-b112_mibtxxxx" network in the Mi Home/Xiaomi Home app.	Make sure the robot vacuum is within the Wi-Fi coverage with a strong signal, then reset the Wi-Fi of the robot vacuum and reconnect to the network.

How to Use

Start Vacuuming & Mopping

Press and hold the release bu on to remove the 2-in-1 dust compartment with water tank. Open the plug, fill the tank with clean water, and then refasten the plug. Install the 2-in-1 dust compartment with water tank onto the robot vacuum until it firmly clicks into place.
- Please remove the 2-in-1 dust compartment with water tank before adding water. Do not add liquids such as hot water, detergent, or disinfectant to prevent damaging the robot vacuum.
- Due to production testing, the 2-in-1 dust compartment with water tank may have water stains, which is normal.

Before using the vacuuming & mopping function, dampen the mop pad and wring it out and then install it onto the mop pad holder. Install the mop pad holder to the 2-in-1 dust compartment with water tank, as illustrated.

Install the 2-in-1 dust compartment with water tank into the robot vacuum. Press the button to start vacuuming and mopping.

Remove the 2-in-1 dust compartment with water tank and pour out the le over water in a timely manner a er a mopping task has been completed. Then clean and dry the mop pad to prevent odor and mildew.

If only vacuuming function is needed, please remove the mop pad holder.

Pausing
When the robot vacuum is running, press any button to pause. Press the button to resume cleaning.
Note: The robot vacuum will enter sleep mode after being paused or in standby mode for five minutes. Press any button to wake it up.

Adding Water or Cleaning the Mop Pad
When the robot vacuum is working, pause it first then remove the 2-in-1 dust compartment with water tank to add water or clean the mop pad. Then reinstall the 2-in-1 dust compartment with water tank and press the button to resume the task.

Docking & Charging
When the robot vacuum is working, press the button to pause the task, and press the button again to send the robot vacuum to return to the dock to charge.
When the robot vacuum is in standby mode and not connected to the charging dock, press the button to send the robot vacuum to return to the dock to charge. When a task is complete or the battery is too low, the robot vacuum will automatically return to the dock to charge.

DND Mode
In the do not disturb (DND) mode, the robot vacuum does not perform scheduled cleanups, and the indicator turns off after one minute of charging. The DND mode can be enabled or disabled in the app. Note: For more functions, please go to the app.
Note: When using the robot vacuum for the first time, it is recommended to follow the robot vacuum and remove any obstacles on the ground. If the robot vacuum may get stuck or scratch the surface of the furniture in some areas, you can set physical barriers to prevent the robot vacuum from entering those areas.

Care & Maintenance

2-in-1 Dust Compartment with Water Tank and Filter

1. Take out the 2-in-1 dust compartment with water tank and open its cover. Remove any debris and clean the 2-in-1 dust compartment with water tank with the cleaning brush.
- Do not rinse or soak the 2-in-1 dust compartment with water tank.
- Regularly clean the 2-in-1 dust compartment with water tank to prevent dirt buildup. This will help maintain optimal performance.
Remove the filter and clean it with the cleaning brush.
Note: The filter can be rinsed with water. Make sure it is completely dry before reinstalling. Frequent rinses are not recommended.

Mop Pad
Remove the mop pad from the mop pad holder. Wash it and let it air dry.
Mop Pad

Sensors and Charging Contacts
It is recommended to clean sensors and charging contacts every three months with a so cloth.

Brush and Side Brush

Remove the side brush.
Remove the brush cover, take out the brush, and pull out the brush bearing.
Use the cleaning brush to clean.

Components	Maintenance Frequency	Replacement Frequency
Side brush	Every two weeks	Every 3–6 months
Brush	Weekly	Every 6–12 months
Filter	Weekly	Every 3–6 months
Brush cover	/	Every 3–6 months (or upon worn)
Mop pad	After each use	Every 3–6 months (or upon worn)

Note: Please refer to the table for accessory replacements to ensure the optimal cleaning effect.

Common Issues

Issues	Possible Causes and Solutions
The robot vacuum does not turn on	The battery level is low. Fully recharge the robot vacuum, then try again. The ambient temperature is too low (below 0°C) or too high (above 35°C).
The robot vacuum does not start cleaning	The battery level is low. Fully recharge the robot vacuum, then try again.
The robot vacuum does not resume cleanup	Make sure the robot vacuum is not set to DND mode, which will prevent the robot vacuum from resuming cleanup. The robot vacuum does not resume cleaning when it is manually returned to the dock to charge or placed onto the charging dock.
The robot vacuum does not return to the charging dock.	There are too many obstructions around the charging dock. Place the charging dock in a more open area. The robot vacuum is too far away from the charging dock. Move it closer to the charging dock and try again.
The robot vacuum does not charge	Make sure there is enough open space around the charging dock and its charging contacts are free of dust and other debris. The ambient temperature is too low (below 0°C) or too high (above 35°C).
The robot vacuum has an abnormal behavior	Turn the robot vacuum off and then restart it.
The robot vacuum does not perform scheduled cleanups	Make sure the robot vacuum is connected to the network; otherwise, it cannot synchronize time and perform the scheduled cleanups. Make sure the robot vacuum is not set to DND mode. The DND mode will prevent the robot vacuum from performing scheduled cleanups.
The robot vacuum keeps going offline	Make sure the robot vacuum is connected to the network and stays in the range of Wi-Fi at all times.
The robot vacuum makes strange noises while cleaning	A foreign object might be caught in the brush, side brush, or the le /right wheel. Turn off the robot vacuum and remove any debris.
The robot vacuum no longer cleans efficiently, or leaves dust behind.	The 2-in-1 dust compartment with water tank is full. Please clean it. The filter is blocked, please clean the filter. A foreign object has been caught in the brush. Please clean the brush.

Troubleshooting

When the robot vacuum encounters a problem, it may play a voice prompt.
Please refer to the information below to resolve the corresponding issue.

Error Messages	Possible Causes and Solutions
Please make sure the 2-in-1 dust compartment with water tank is installed.	Make sure the 2-in-1 dust compartment with water tank is securely installed.
Please make sure the mop pad is installed	Make sure the mop pad holder and mop pad are securely installed.
Please move the robot vacuum to a level surface to start.	The robot vacuum is tilted at startup. Move the robot vacuum to a horizontally level surface and restart it. You can also reset the level of robot vacuum in the Mi Home/Xiaomi Home app, and then restart it.
Please return the robot vacuum to the dock to charge	The robot vacuum cannot return to the dock to charge. Place the robot vacuum onto the charging dock and check whether the charging dock is connected to power.
Please help remove the obstacles around the robot vacuum and try again.	The robot vacuum may be caught or stuck. Clear away any obstructions around it.
Please wipe the cliff sensor clean and move the robot vacuum to a new location to start.	Part of the robot vacuum may be off the ground. Re-position the robot vacuum and restart it. This error may also occur if the cliff sensor is dirty. Wipe off the dirt from the cliff sensor.
Please clear any foreign objects from the collision sensor.	The collision sensor may be stuck. Gently tap it several times to remove any foreign objects. If nothing falls out, move the robot vacuum to a different place and restart it.

Specifications

Robot Vacuum

Name	Robotic Vacuum Cleaner
Model	B112
Rated Voltage	14.4 V
Rated Power	35 W
Charging Voltage	20 V
Item Dimensions	325 × 80 mm
Battery Capacity	2500 mAh (rated capacity) 2600 mAh (nominal capacity)
Net Weight	3.2 kg
Wireless Connectivity	Wi-Fi IEEE 802.11b/g/n 2.4 GHz Bluetooth 4.2
Operation Frequency	2412–2472 MHz
Maximum Output Power	< 20 dBm

Under normal use of condition, this equipment should be kept a separation distance of at least 20 cm between the antenna and the body of the user.

Charging Dock

Model	CDZB112
Rated Input	20 V 0.6 A
Rated Output	20 V 0.6 A
Item Dimensions	146 × 122 × 87.5 mm

Power Supply

Manufacturer	Zhongshan Baolĳin Electronic Co., Ltd.
Model	BLJ15W200060P-VA
Input	100–240 V~ 50/60 Hz 0.5 A
Output	20.0 V 0.6 A 12.0 W
Average Active Efficiency	82.96%
Efficiency at Low Load (10%)	60%
No-load Power Consumption	0.10 W

Power Supply

Manufacturer	Dongguan Aoyuan Electronics Technology Co., Ltd.
Model	AY24CA-AF2000602-EU
Input	100–240 V~ 50/60 Hz 0.8 A
Output	20.0 V 0.6 A 12.0 W
Average Active Efficiency	82.96%
Efficiency at Low Load (10%)	72.96%
No-load Power Consumption	0.10 W

* This product is compatible with two types of power supplies, both of which meet the requirements of product standards. The power supply included in the package, with a model of either BLJ15W200060P-VA or AY24CA-AF2000602-EU, will be shipped randomly.

Safety Instructions

Read this manual carefully before use, and retain it for future reference.
This product is for floor cleaning in a home environment only. Do not use it outdoors, on non-floor surfaces, or in a commercial or industrial setting.

Usage Restrictions

This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
This appliance contains batteries that are only replaceable by skilled persons.
Please keep the cleaning brush out of reach of children.
Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
Do not use the robot vacuum to clean any burning substances.
Make sure the robot vacuum is turned off and the power supply is unplugged before cleaning or performing maintenance.
This robot vacuum is only intended to clean floors in a home environment. Do not use it outdoors such as on an open balcony or on a surface that is not a floor, like a sofa, or in a commercial or industrial setting.
Do not use the robot vacuum in an area suspended above ground level, such as a loft, open balcony, or on top of furniture, unless a protective barrier is present.
Do not use the robot vacuum at an ambient temperature above 35°C or below 0°C or on a floor with liquids or sticky substances.
Pick up any cables from the floor before using the robot vacuum to prevent it from dragging them while cleaning.
Pick up any fragile or loose items from the floor, such as vases or plastic bags, to prevent the robot vacuum from being obstructed or bumping into them and causing damage.
Do not place children, pets, or any item on top of the robot vacuum while it is stationary or moving.
Do not use the robot vacuum to clean the carpet.
Do not allow the robot vacuum to pick up hard or sharp objects such as building materials, glass, or nails.
Do not spray any liquid into the robot vacuum (make sure the 2-in-1 dust compartment with water tank is thoroughly dry before its reinstalling).
Do not place the robot vacuum upside down.
Only use this product as directed in the user manual. Users are responsible for any loss or damage arising from improper use of this product.

Batteries and Charging

Only use the supply unit provided with this appliance.
Use only with <BLJ15W200060P-VA> or <AY24CA-AF2000602-EU> supply unit.
Do not attempt to disassemble, repair, or modify the battery or charging dock on your own.
Do not place the charging dock near a heat source.
Do not use a wet cloth or wet hands to wipe or clean the dock's charging contacts.
If the robot vacuum will not be used for an extended period, fully charge it, then turn it off and store in a cool, dry place. Recharge the robot vacuum at least once every 3 months to avoid over-discharging the battery.
The lithium-ion battery pack contains substances that are hazardous to the environment. Before disposing of the robot vacuum, please first remove the battery pack, then discard, or recycle it in accordance with local laws and regulations of the country or region it is used in.
When removing the batteries from the product, it is better to use up the batteries and make sure your product is disconnected from power.
1. Uninstall the screw on the bottom, then remove the cover.
2. Unplug the battery connector, then remove the batteries. Do not damage the battery case to avoid any risk of injuries.
3. Return the batteries to a professional recycling organization.