Table of Contents
1
1.1
Incoming Call Features ................................................................................................. 18
1.1.1
1.1.1.1
1.1.1.2
Direct In Line (DIL)...........................................................................................................................................22
1.1.1.3
1.1.1.4
1.1.1.5
1.1.1.6
Intercept Routing .............................................................................................................................................32
1.1.1.7
1.1.2
Internal Call Features ...................................................................................................... 36
1.1.2.1
1.1.2.2
Internal Call Block............................................................................................................................................37
1.1.3
1.1.3.1
1.1.3.2
Ring Tone Pattern Selection ............................................................................................................................39
1.1.3.3
Call Waiting......................................................................................................................................................40
1.2
1.2.1
Idle Extension Hunting..................................................................................................... 42
1.2.2
1.2.2.1
1.2.2.2
Group Call Distribution.....................................................................................................................................48
1.2.2.3
Queuing Feature ..............................................................................................................................................51
1.2.2.4
VIP Call............................................................................................................................................................53
1.2.2.5
Overflow Feature..............................................................................................................................................54
1.2.2.6
Log-in/Log-out..................................................................................................................................................56
1.2.2.7
Supervisory Feature ........................................................................................................................................58
1.3
1.3.1
1.3.1.1
1.3.1.2
Call Forwarding (FWD) ....................................................................................................................................63
1.3.1.3
Do Not Disturb (DND) ......................................................................................................................................67
1.4
Answering Features ...................................................................................................... 68
1.4.1
Answering Features......................................................................................................... 68
1.4.1.1
Answering Features-SUMMARY ...................................................................................................................68
1.4.1.2
Line Preference-Incoming .............................................................................................................................69
1.4.1.3
Call Pickup .......................................................................................................................................................70
1.4.1.4
Hands-free Answerback...................................................................................................................................72
1.5
Making Call Features..................................................................................................... 73
1.5.1
Predialling........................................................................................................................ 73
1.5.2
1.5.3
Intercom Call ................................................................................................................... 75
1.5.4
Trunk Call Features ......................................................................................................... 76
1.5.4.1
Trunk Call Features-SUMMARY ....................................................................................................................76
1.5.4.2
Emergency Call ...............................................................................................................................................77
1.5.4.3
Account Code Entry.........................................................................................................................................78
1.5.4.4
Dial Type Selection ..........................................................................................................................................79
1.5.4.5
Reverse Circuit ................................................................................................................................................80
1.5.4.6
Trunk Busy Out ................................................................................................................................................81
1.5.4.7
Pause Insertion................................................................................................................................................82
1.5.4.8
1.5.4.9
Special Carrier Access Code...........................................................................................................................85
1.5.5
Seizing a Line Features................................................................................................... 86
Feature Guide
9