1.26.3 Call Billing for Guest Room
Description
Separately from SMDR, it is possible to output a record of all calls made from a guest room, with charges,
when the guest is checked out, to use in billing the guest. Other charge items, including room minibar
charges, a preset margin, and tax can also be added to the bill.
If guests are given extension personal identification numbers (PINs), it is possible for a guest to charge calls
made from other extensions to his or her own room extension using the Walking COS feature (→ 1.8.5
Walking COS). This allows a guest to make a call from another extension, for example an extension in the
hotel restaurant, and have the calls charged to his own room.
It is possible to print out a bill for a guest. The bill will show the following items:
•
programmable title (e.g., hotel name)
•
check-in time
•
check-out time (If the guest has already been checked out, the check-out time will be shown. If not, the
time that the bill was printed will be shown.)
•
extension number
•
extension name
•
a list of all calls made and other charges (using the same format as SMDR output Pattern B (→ 1.25.1
Station Message Detail Recording (SMDR)))
•
total charge
•
sheet number (the number of times that the current guest's charge data has been printed out and then
cleared)
•
programmable footer (e.g., personal message from hotel)
It is possible to select the language used on the guest bill.
1.26 Hospitality Features
Feature Guide
247