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T
ROUBLESHOOTING
Error messages and conditions
To address specific error messages or conditions, see
condition" on page
read about the possible causes, and then perform the suggested actions to solve the problem.
Do not replace the HDD and the motherboard at the same time. Doing so in the wrong
order, without transferring options to the new motherboard, will cause the system to
malfunction.
If troubleshooting strategies (checking cables and connections, reinstalling system software,
and so forth) do not solve the problem and you suspect that the HDD or motherboard is
faulty, note that it is highly unlikely that the HDD and the motherboard are both defective;
therefore, avoid replacing both to solve one problem. Always troubleshoot in the following
order.
• First, replace the HDD and install system software.
Always replace a faulty HDD with a new HDD. Transferring a HDD from one
ColorPASS to another is incorrect and strongly discouraged.
• If the problem persists, reinstall the original HDD in the system, and then replace
the motherboard.
If replacing a component does not correct the problem, make sure that you reinstall the old
component back in the ColorPASS.
122. Use the table to locate the problem or symptom that you want to fix,
"ColorPASS error messages and
121
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