TROUBLESHOOTING
Please check the following points before arranging for service.
Problem
The appliance does not turn on.
The appliance does not operate
even when the Rotary Switch is
activated.
The appliance suddenly stops
during operation.
There is abnormal vibration and
noise during operation.
The texture and consistency of
the processed ingredients did
not turn out well.
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The plug is loose in the outlet.
Æ Plug in firmly into the outlet.
The Bowl is not properly locked onto the Motor Housing.
Æ Ensure that the triangle mark on the attachments are
aligned with the rectangular mark on the Motor Housing as
seen in page 8.
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The Bowl Lid is not fully locked onto the Bowl.
Æ Fully secure the Bowl Lid onto the Bowl.
The ingredients are jammed.
Æ Remove the ingredients carefully and ensure that the
amount used is as stated.
The circuit breaker protection is activated (Refer to page 7).
•
Too much ingredients were inserted.
Æ Remove the excess ingredients and ensure that the amount
used is as stated.
•
Large chunks or hard ingredients were used.
Æ Ensure that the ingredients are cut into the stated sizes. Do
not use hard ingredients such as frozen foods or highly
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dense solids.
The safety lock was triggered (Refer to page 7).
•
Abnormal vibration during operation may offset the safety
lock engagement.
Æ Ensure that the ingredients used and the amount are as
stated.
Æ Lock the Bowl Lid onto the Bowl firmly, and ensure that
the Bowl is locked firmly onto the Motor Housing.
The Rubber Feet and/or the work top are not clean.
Æ Wipe off any dirt or stains with a clean damp cloth. The
Rubber Foot is only effective when placed on a clean, smooth
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and flat surface.
The ingredients used for processing is either too much or too
hard.
Æ Ensure that the ingredients used are as stated, reduce the
ingredients if it is over the stated amount.
Some ingredients might be too difficult to process raw,
e.g.pumpkin.
Æ Precook might be necessary to soften the ingredients before
processing, i.e. until a fork can easily pierce.
Ingredient size is not according to the preparation method.
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Æ Prepare accordingly to follow the size stated.
Processing certain ingredients at the same time may result in
lumps remaining for Frozen function.
The maximum ingredient amount and processing duration are
meant to serve as a guideline, lesser ingredient amount and
different ingredients will affect the performance.
Æ Process the ingredients with a suitable duration till the
desired texture and consistency.
Cause and Action