Information Codes - Samsung Chef Collection NX36R9966PS/AA User Manual

Troubleshooting

Information codes

OVEN
Displayed
Possible cause
Code
This code occurs if the
C-d0 control key is short for
1 minute.
This code occurs if the door
C-d1
lock is mispositioned.
This code occurs if
communication between
C-F0
the Main and Sub PBA is
interrupted.
This code occurs if
communication between
C-F2
the Main and Touch is
interrupted.
The oven sensor is open
when the oven is operating.
C-20
The oven sensor is short
when the oven is operating.
This code occurs if the
C-21 internal temperature rises
abnormally high.
48 English
NX9900R_CHEF_NX36R9966PS_AA_DG68-01105A-01_EN+MES+CFR.indb 48
Solution
Clean the buttons and make sure
there is no water on/around them.
Turn off the oven and try again. If
the problem continues, contact a
local Samsung service center.
Turn both the mode and
temperature selector knobs to
OFF, and then restart the oven. If
the problem persists, disconnect
all power to the oven for at least
30 seconds and then reconnect
the power. If this does not solve
the problem, call for service.
Call for service.
Displayed
Possible cause
Code
The Sub PCB sensor is open
when the oven is operating.
C-22
The Sub PCB sensor is short
when the oven is operating.
The temp probe sensor
C-23 is short when the oven is
operating.
The PCB sensor is open
when the oven is operating.
C-30
The PCB sensor is short
when the oven is operating.
This code occurs if the
C-31 PCB temperature rises
abnormally high.
The cooling motor is
C-A2
operating abnormally.
Solution
Turn both the mode and
temperature selector knobs to
OFF, and then restart the oven. If
the problem persists, disconnect
all power to the oven for at least
30 seconds and then reconnect
the power. If this does not solve
the problem, call for service.
Call for service
2019-03-08 12:33:17