Samsung Chef Collection NX36R9966PS/AA User Manual page 46

Troubleshooting
Problem Possible cause
Loose or burned-out
bulb.
Oven light (lamp)
The switch button
will not turn on.
operating the oven
light needs to be
replaced.
Meat or food not
properly prepared
before broiling.
Oven smokes
excessively during Improperly positioned
broiling. top oven rack.
Greasy buildup on
oven surfaces.
The oven is too hot.
Oven will not self-
clean.
The self-cleaning
oven controls are not
properly set.
The door is open.
46 English
NX9900R_CHEF_NX36R9966PS_AA_DG68-01105A-01_EN+MES+CFR.indb 46
Solution
See page 44.
Call for a qualified service technician.
Cut away excess fat and/or fatty edges
that may curl.
See the Broiling guide on page 26.
Regular cleaning is necessary when
broiling frequently. See page 30.
A warning beep sounds 3 times, and "The
oven is too hot for self cleaning." message
appears on the display. Let the oven cool
down, and then reset the controls. The
self-clean cycle will not lock the oven
door if the oven temperature is too hot.
The door must lock before the self-clean
cycle can start. After you have run a self-
cleaning cycle, the oven will not let you
run another self-cleaning cycle for two
hours.
Reset the self-cleaning oven controls. (See
page 30.)
An alert beep sounds, and the "Please
close the door." message appears on the
display. Make sure that the door is closed.
Problem Possible cause
Crackling or
This is normal.
popping sound.
Excessive smoking This is the first time
during a self- the oven has been
cleaning cycle. cleaned.
Oven door will not
open after a self- This is normal.
cleaning cycle.
Oven not clean
A fine dust or ash is
after a self-cleaning
normal.
cycle.
Steam or smoke
coming from under This is normal.
the control panel.
Solution
This is the sound of the metal heating and
cooling during any cooking or cleaning
function.
This is normal. The oven will always smoke
more the first time it is cleaned.
Wipe up all excessive soiling before
starting the self-cleaning cycle.
If smoke persists, rotate both the mode
and temperature selector knobs to the OFF
position. Open the windows to clear the
smoke from the room. After the oven has
cooled and unlocked, wipe up excessive
soil and reset the oven for self-cleaning.
The oven door will stay locked until the
oven temperature drops below 400 °F.
This can be wiped clean with a damp cloth.
Set the self-cleaning cycle for a longer
cleaning time. The cycle was not long
enough to burn off the dirt buildup.
Extremely dirty ovens require hand-
cleaning of excessive spillovers and food
buildup before you start a self-cleaning
cycle. Multiple self-cleaning cycles may be
necessary to completely clean the oven.
The oven vent is located there. More
steam is visible when using the convection
functions or when baking or roasting
multiple items at the same time.
2019-03-08 12:33:16