Samsung Chef Collection NX36R9966PS/AA User Manual page 45

Surface burner
Problem Possible cause
The power cord is not
plugged into the electrical
outlet.
A fuse in your home may
All burners do not
be blown or the circuit
light.
breaker may have tripped.
The gas supply is not
properly connected or
turned on.
The control knob is not set
properly.
Surface burners do
The burner caps are not
not light.
in place.
The burner base is
misaligned.
Surface burner
The control knob has been
clicks during
left in the Lite position.
operation.
Surface burner
components and caps are
not assembled correctly
The burners do not
and level.
burn evenly.
Surface burners are dirty.
Very large or yellow
Wrong orifice is
surface burner
assembled.
flames.
NX9900R_CHEF_NX36R9966PS_AA_DG68-01105A-01_EN+MES+CFR.indb 45
Solution
Make sure the electrical plug is
plugged into a live, properly grounded
outlet.
Replace the fuse or reset the circuit
breaker.
See the Installation instructions that
came with your range.
Push in the control knob and turn it to
the Lite position.
Clean the electrodes.
Put the burner cap on the burner head.
Align the burner base.
After the burner lights, turn the control
knob to a desired setting.
If the burner still clicks, contact a
service technician.
See page 39.
Clean surface burner components. (See
page 39.)
Check the burner orifice size and
contact your installer if you have the
wrong orifice (LP gas instead of natural
gas or natural gas instead of LP gas).
Problem Possible cause
Surface burners The Gas Pressure
light but oven Regulator shut off switch
burners do not light. is in the OFF position.
Oven
Problem Possible cause
The oven control
There may be an issue
beeps and the
with your oven. See
oven control
the Information codes
display shows an
chart on page 48.
information code.
The oven burner air
adjustment shutters
need to be adjusted.
The gas supply is not
Very large or
properly connected or
yellow oven burner
turned on.
flames.
Wrong orifice is
assembled.
The oven temperature
Oven temperature
needs to be adjusted
is too hot or cold.
and recalibrated.
Solution
Call a qualified service technician.
Solution
Rotate both the mode and temperature
selector knobs to the OFF position and
restart the oven. If the problem persists,
disconnect all power to the range for at
least 30 seconds and then reconnect the
power. If this does not solve the problem,
call for service.
Call for a qualified service technician.
See the Installation instructions that came
with your range.
Check the burner orifice size and contact
your installer if you have the wrong orifice
(LP gas instead of natural gas or natural
gas instead of LP gas).
See page 36.
English 45
2019-03-08 12:33:16