Display - Samsung OfficeServ User Manual

Category
Active Calls
Held Calls

Display

This tab enables the user to select the display format.
Parameters of the [Display] tab are described below:
Category
Display
messages
Information
Window
Display help
appropriate for
the situation
DID DID, Queue
Card View,
Busy Lamp
List View
Field
Number Only
Parameter
State Status of the call
Contact Info. Displays the CID and the number most recently
transferred
Note Call-related notes entered by the operator
Orbit Park Displays the [Orbit Park] button
Parameter
Determines the number of messages to be displayed,
which are received from the OfficeServ Operator or the
OfficeServ Call.
Determines whether to display instructions for effectively
using the OfficeServ Operator.
Selects information to be displayed on the DID/Queue
list.
Queue should be selected for using the OfficeServ
Operator as the operator/agent of the call center.
Determines the display type for the BLF window.
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Description
Description
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