Log Viewer Menus - Samsung OfficeServ User Manual

Log Viewer Menus

The OfficeServ Operator allows the user to store the logs of both incoming and outgoing calls
in the database. The <Run> menu consists of submenus as shown below:
Category
Statistics
Total Log
Inbound Calls Log
Outbound Calls Log
Trunk Calls Log
Station Calls Log
DID Log
CID Log
Transferred
Destination Log
Columns of each log window are described as follows:
Column
Incoming/Outgoing
Name
Tel
Date
Duration
State
DID Tel
DID Name
Note
Displays simple statistical data.
Displays detailed information on all calls.
Displays detailed information on incoming calls.
Displays detailed information on outgoing calls.
Displays detailed information on trunk calls.
Displays detailed information on station calls.
Displays detailed information on calls retrieved based on DID
number/name.
Displays detailed information on calls with specific called parties.
Displays detailed information on calls transferred to specific
numbers.
Incoming calls are displayed as
Outgoing calls are displayed as
Displays the names of the called parties.
Displays phone numbers.
Displays call dates.
Displays call duration on a second basis.
Calling status is as follows:
- Ringback : When making a call to a station, the called party
does not answer the call.
- Ringing : When a call is connected to a station, the called party
does not answer the call.
- Connected : A call is connected.
- Busy : The called station is busy.
Displays DID numbers.
Displays DID names.
Displays notes.
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Description
Description
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