E-Mail Gate Way Function - Samsung OfficeServ 7100 series System Description

Team Transcription
OfficeServ 7100 Voice Mail allows simultaneous multiple user access to VoiceForm
messages in a Transcription Mailbox. When multiple access occurs, the OfficeServ 7100
Voice Mail assigns the user the next new message so that there is no duplication of
transcription. The maximum number of questions-Voice Queries-possible in a single
VoiceForm session is not bound by architectural constraints. Voice Queries can be linked
to form extended VoiceForm transactions. VoiceForm is an information collection and
distribution facility, which allows an organization to gather specific information efficiently.
An organization creates a series of questions, called a script, designed to elicit specific
responses from a caller. One question with its response constitutes a Voice Query, and a
complete set of questions is a VoiceForm. The responses generated during a dialogue are
collected into one or more messages and delivered to designated transcription mailbox (es).
The OfficeServ 7100 Voice Mail manages these messages in the same manner as any other
voice message. Designated recipients of these messages may review, save, and forward
them with comments using the complete range of voicemail features. Because VoiceForm
Questionnaire is an integral part of the OfficeServ 7100 Voice Mail' software, callers
engaged in a VoiceForm dialogue may be routed to any and all system resources.

4.4.7 E-mail Gate Way Function

Sending Voice mails by using E-mails
This function enables to convert a newly incoming voice mail into a WAV file format that
can be replayed in a PC and attach the voice mail to the user's E-mail.
Notifying the arrival of voice mails by using E-mails
This function enables to notify the arrival of a voice mail by using an E-mail.
© SAMSUNG Electronics Co., Ltd.
OfficeServ 7100 System Description
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