Samsung OfficeServ 7100 series System Description page 83

OfficeServ 7100 System Description
Find Me
When Find Me is set active, the OfficeServ 7100 Voice Mail attempts to deliver calls to the
subscriber's designated location, provided neither Call Blocking, nor Forward All Call,
is active. The OfficeServ 7100 Voice Mail first tries to locate the subscriber at the
subscriber's designated location. Then, if necessary, it tries each of the subscriber's Stored
Telephone Numbers until all numbers have been called. After each stored telephone
number, the OfficeServ 7100 Voice Mail will prompt the caller that it is continuing to
locate the subscriber. If OfficeServ 7100 Voice Mail cannot locate the subscriber, the
subscriber's Call Blocking Greeting is played to the caller. This feature can be activated for
a number of hours, 1 to 9, for the end of the current business day, for the beginning of the
next business day, for a day of the coming week, for Monday through Sunday, for a
specific date, for hour and minute, or until further notice. Calls transferred to a designated
location are automatically a confirmed transfer. The subscriber must press a digit to accept
the transfer or they can press other digits to, 'Reject', 'Redirect', or record a real time
greeting that plays immediately to that caller.
Follow Me (Off Premises Transfer)
Each subscriber may have their calls automatically forwarded to a designated location.
We call that location, the subscriber's Designated Location. A Designated Location can be
an internal extension or an external telephone number. It can be entered digit-by-digit or
the subscriber can enter a Stored Telephone Number Index Digit representing the location
of the appropriate number. Whenever a subscriber sets his designated location to a number
other than his extension number, OfficeServ 7100 Voice Mail prompts, 'How long do you
want this number to be your designated location?' This feature can be activated for a
number of hours, 1 to 9, for the end of the current business day, for the beginning of the
next business day, for a day of the coming week, for Monday through Sunday, for a
specific date, hour and minute, or until further notice. Calls transferred to a designated
location are automatically a confirmed transfer. The subscriber must press a digit to accept
the transfer or they can press other digits to, 'Reject', 'Redirect', or record a real time
greeting that plays immediately to that caller.
Hold for Busy Station
The OfficeServ 7100 Voice Mail may be enabled to allow callers to hold for a busy station.
When a caller elects to hold, the OfficeServ 7100 Voice Mail places the caller in a Hold
Queue. If additional callers attempt to reach the busy extension and they choose to hold,
they can be informed of their position in the queue and the estimated hold time before
being connected. Callers given the option to hold may be limited to insure that system ports
are not monopolized. When the limit is reached, callers can be routed to other extensions or
applications that have been configured to deal with this condition.
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