Merchant Password - VeriFone VX675 Operating Manual

5
7.3 M
E R C H A N T
The terminal is programmed with a merchant password which is required for refunds and other
terminal functions. This password is a security measure to ensure only certain authorised personnel
can access this functionality from the terminal.
If you know the merchant password it can be changed via the terminal at any time. If you have
forgotten the password, contact should be made with the Merchant Helpdesk, Option 3, to arrange for
it to be reset.
The steps to change the Merchant Password from the terminal are as follows:
Step Terminal Display
1
2
P
A S S W O R D
Upon the unsuccessful completion of the download
the terminal will display this screen.
Please retry Load Parameters again, and if still
failing, contact the Merchant Helpdesk.
From the main screen, select Menu key on right-
hand side.
Page down twice navigate to the menu item using
the scroll key then push the select button
or
ENTER
Enter the number shown on the display screen by
using the keypad.
Navigate to the menu item using the scroll key
then push the select button
or
Enter the number shown on the display screen by
using the keypad.
Action
or ENTER
or