Sevice Call Table; Service Call Errors - Canon iPF780 Series Service Manual

6.2.4 Sevice Call Table

6.2.4.1 Service Call Errors

*: Codes correspond to the numbers shown on the DISPLAY in the service mode.
Code*
E141-4046 Number of recovery rotations reaching
50,000 or more
E144-4047 Number of carrriage scan operation is full Replace the tube unit, and then clear the parts counter in the service mode.
E144-4048 Printhead ink filling failure
E146-4001 Waste ink recovery count error
E161-403E Abnormal temperature rise in left printhead Replace the left printhead.
E161-403F Abnormal temperature rise in right
printhead
E161-4050 Printhead ink filling non-ejection detection
error (when installing the printer or
replacing the printhead)
E194-404A Non-discharging nozzle count error
E196-4040 Checksum error (when executing the
firmware update)
E196-4041 Flash memory erase error (when executing
the firmware update)
E196-4042 Flash memory write error (when executing
the firmware update)
E196-4043 Memory error (when executing the
firmware update)
E196-4044 Firmware size error (when executing the
firmware update)
E196-4045 EEPROM read/write error (controller part) Replace the main controller PCB.
E196-4049 Firmware data error (when executing the
firmware update)
E196-404C Serial number mismatch between main
controller PCB and maintenance cartridge
ROM PCB.
E196-404D Machine ID mismatch between main
controller PCB and maintenance cartridge
ROM PCB.
E196-404E EEPROM read/write error (engine part)
E198-401C RTC error
E198-401D RTC low battery error
E198-401E RTC clock stop
E199-404B Temperature/humidity sensor connector
out of position
E602-401A HDD read/write error (HDD failure)
E602-401B HDD connection error
E602-405A HDD size error
E602-405B HDD model error
Description
Replace the purge unit, and then clear the parts counter in the service mode.
Replace the printhead.
Replace the platen duct or mist fan or mist filter or suction fan, and then clear the parts
counter in the service mode.
(Confirm the parts reached to the exchange value by the service mode or PRINT INF.)
Replace the right printhead.
Replace the printhead.
Replace the head management sensor unit, and then clear the parts counter in the service
mode.
Execute firmware update or replace the main controller PCB.
Execute firmware update or replace the main controller PCB.
Execute firmware update or replace the main controller PCB.
Execute firmware update or replace the main controller PCB.
Execute firmware update or replace the main controller PCB.
Execute firmware update or replace the main controller PCB.
Execute PCB replacement mode or replace the main controller PCB.
Execute PCB replacement mode or replace the main controller PCB.
Replace the main controller PCB.
Replace the lithium battery or replace the main controller PCB.
Replace the lithium battery or replace the main controller PCB.
Replace the lithium battery or replace the main controller PCB.
Check the temperature/humidity sensor connector or replace the sensor.
Replace the HDD unit.
Check the HDD connector or replace the HDD.
Replace the HDD unit.
Replace the HDD unit.
Action
Chapter 6
0031-2607
6-17