Page 2
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
Page 3
Introduction Symbols Used This documentation uses the following symbols to indicate special information: Symbol Description Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning. Indicates an item requiring care to avoid electric shocks. Indicates an item requiring care to avoid combustion (fire). Indicates an item prohibiting disassembly to avoid electric shocks or problems.
Page 4
Introduction The following rules apply throughout this Service Manual: 1. Each chapter contains sections explaining the purpose of specific functions and the relationship between elec- trical and mechanical systems with reference to the timing of operation. In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol, the arrow indicates the direction of the electric signal.
Page 6
Contents 1.7.3.3 Precautions against Static Electricity ................1-48 1.7.3.4 Precautions for Disassembly/Reassembly..............1-49 1.7.3.5 Self-diagnostic Feature ..................... 1-49 1.7.3.6 Disposing of the Lithium Battery ..................1-49 Chapter 2 TECHNICAL REFERENCE 2.1 Basic Operation Outline ..................2-1 2.1.1 Printer Diagram ......................2-1 2.1.2 Print Signal Sequence ....................
Page 7
Contents 2.4.4.1 Head relay PCB components ................... 2-41 2.4.5 Maintenance Cartridge Relay PCB ...............2-42 2.4.5.1 Maintenance cartridge relay PCB components ............. 2-42 2.4.6 Power Supply ......................2-42 2.4.6.1 Power supply block diagram..................... 2-42 2.5 Detection Functions with Sensors ..............2-43 2.5.1 Sensors for covers ....................2-43 2.5.2 Ink passage system ....................
Page 8
Contents 4.3.17 Draining the Ink ..................... 4-30 4.4 Applying the Grease ..................4-31 4.4.1 Applying the Grease ....................4-31 4.5 Adjustment and Setup Items ................4-33 4.5.1 Adjustment Item List ....................4-33 4.5.2 Procedure after Replacing the Feed Roller or Feed Roller Encoder ....4-33 4.5.3 Procedure after Replacing the Carriage Unit or Multi Sensor......
Chapter 1 1.1 Product Overview 1.1.1 Product Overview 0012-6185 This printer is a large-format printer that prints in a maximum width of 36 inches with high-speed photographic picture quality. This printer is a desktop product that delivers its output on roll media or cut sheets. [10] [11] [12]...
Chapter 1 1.2 Features 1.2.1 Features 0012-6186 -Rear loading of roll media, making for compact, lightweight device geometry. -Borderless four-side printing support (roll media) removes laborious cutting work, easing the job of creating posters to a significant degree. -High resolutions of 2400 x 1200 dpi maximum, coupled with the exceptionally light-fast, water-proof and ozone-proof five-color pigment inks of Y, M, C, BK and MBK, deliver high-quality photographic picture quality.
Chapter 1 1.2.3 Ink Tank 0013-0607 Ink tanks are disposable. An ink tank should be replaced when an ink tank replacement prompt message appears or when six months expire after the date of initial unpacking, whichever occurs earlier. To install ink tanks, open the right cover of the printer. Ink tanks are furnished with a notch for preventing incorrect installation, which will allow the tanks to be installed at the position marked in the right color and nowhere else.
Chapter 1 1.2.6 Stand 0016-4115 It is a stand that puts the printer. Equipped with casters so that the printer can be easily moved. The output stacker included with stand can use by the two ways of the regular position or extended position. F-1-6 MEMO: - Use the output stacker in the regular position [A].
Chapter 1 1.2.7 IEEE1394 (FireWire) Board 0016-8123 IEEE1394 (FireWire) expansion board (option) An interface board that provides an additional IEEE1394 (FireWire) port. F-1-8 1.2.8 Consumables 0013-2743 a. Printhead The expendable printhead is the same as the one that comes with the printer. F-1-9 b.
Page 17
Chapter 1 c. Maintenance cartridge The expendable maintenance cartridge is the same as the one that comes with the printer. The maintenance cartridge is furnished with a shaft cleaner. F-1-11...
Chapter 1 1.3 Product Specifications 1.3.1 Product Specifications 0017-4110 Type Bubble-jet printer (desktop type) Feeding system Roll media: Manual (Rear loading) Cut media: Paper tray (Front loading) Feeding capacity Roll media: 1 roll (up to 150mm in outside diameter)/Inner diameter of paper tube: 2 or 3 inches Cut media: 1 sheet Delivery method Delivers the media with its printed side up in the forward...
Page 19
Chapter 1 Printable area (Roll media) Bordered printing: Internal area, excluding 3mm top, bottom, and left and right margins. Borderless printing: Internal area, excluding 0mm top, bottom, and left and right margins. * The printable area may vary with each type of paper media used.
Chapter 1 Operation panel LCD (160 X 128 dots), 12 keys, 5 LEDs - Panel language English - Message language English, German, French, Italian, Spanish, Chinese, Korean, Russianand and Japanese Printhead/Ink Tank type Printhead and separate ink tanks Printhead [PF-03] Number nozzles: 2560 nozzles per color Ink tank [PFI-102] MBK, BK, C, M, Y Capacity: 130ml per color (Ink tanks supplied with the printer...
Chapter 1 1.4 Detailed Specifications 1.4.1 Print Speed and Direction 0017-4241 T-1-2 Print Print Print- Used Media Type Print Priority Printing Direction Resolution Quality Pass BK ink (dpi) Plain Plain Paper Office Document Standard Bi-directional 1200x1200 Paper/ Line Document/ Draft Bi-directional 1200x1200 Recycled...
Page 22
Chapter 1 Print Print Print- Used Media Type Print Priority Printing Direction Resolution Quality Pass BK ink (dpi) Plain Economy Office Document Standard Bi-directional 1200x1200 Bond Paper Paper/ Line Document/ Draft Bi-directional 1200x1200 Text Recycled Bi-directional 1200x1200 Paper Standard Bi-directional 1200x1200 High Single-directional...
Page 23
Chapter 1 Print Print Print- Used Media Type Print Priority Printing Direction Resolution Quality Pass BK ink (dpi) Coated Coated Paper Line Document/ Draft Bi-directional 1200x1200 Paper Text Bi-directional 1200x1200 Standard Bi-directional 1200x1200 High Bi-directional 1200x1200 Bi-directional 1200x1200 Image Standard Bi-directional 1200x1200 High...
Page 24
Chapter 1 Print Print Print- Used Media Type Print Priority Printing Direction Resolution Quality Pass BK ink (dpi) Coated Premium Line Document/ Draft Bi-directional 1200x1200 Coated Paper Text Paper Bi-directional 1200x1200 Standard Bi-directional 1200x1200 High Bi-directional 1200x1200 Bi-directional 1200x1200 Image Standard Bi-directional 1200x1200...
Page 25
Chapter 1 Print Print Print- Used Media Type Print Priority Printing Direction Resolution Quality Pass BK ink (dpi) Coated Opaque Paper Line Document/ Draft Bi-directional 1200x1200 White 120g Text Paper Bi-directional 1200x1200 Standard Bi-directional 1200x1200 High Bi-directional 1200x1200 Bi-directional 1200x1200 Image Standard Bi-directional...
Page 26
Chapter 1 Print Print Print- Used Media Type Print Priority Printing Direction Resolution Quality Pass BK ink (dpi) Photo Satin Image Standard Bi-directional 1200x1200 Photographic Paper High Bi-directional 2400x1200 Paper 190gsm Highest Bi-directional 2400x1200 Premium RC Image Standard Bi-directional 1200x1200 Photo Luster , High Bi-directional...
Page 27
Chapter 1 Print Print Print- Used Media Type Print Priority Printing Direction Resolution Quality Pass BK ink (dpi) Adhesive High Image Standard Bi-directional 1200x1200 Matt Paper Resolution High Bi-directional 2400x1200 Graphic Paper Highest Bi-directional 2400x1200 Self ADH CAD Tracing Line Document/ Draft Bi-directional 1200x1200...
Chapter 1 1.4.2 Interface specifications 0013-4625 a. [USB] (Standard) (1) Interface Type USB 2.0, full speed (12 Mbits/sec), high Speed (480 Mbits/sec) (2) Methods of data transfer Controlled transfer Bulk transfer (3) Signal level Compliant with the USB standard. (4) Interface cable Twisted-pair shielded cable, 5.0 m or shorter Compliant with the USB standard.
Chapter 1 1.5.2 Rear 0013-4638 F-1-13 [1] Release lever Releases the paper retainer. Press this lever rearward to load paper or clean the interiors of the printer. [2] Power connector Connect the power cord to this connector. [3] Roller holder slot Set the roll holder in this guide slot.
Chapter 1 1.6 Basic Operation 1.6.1 Operation Panel 0012-6207 The functions of the keys and meanings of LED indications on the operation panel are described below. [14] Data Online Power Infomation Message [13] Cleaning (3 Sec.) Menu Eject Stop [12] [10] [11] F-1-15...
Chapter 1 " key" Displays the previous action or setting. " key" Displays the next action or setting. " key" Opens the menu one level above. " key" Opens the menu one level lower. [Offline mode] " key" Feeds roll media manually in the direction opposite to the direction in which paper is ejected.
Page 34
Chapter 1 First Level Second Level Third Level Fourth Level Fifth Level [CAD Trace Paper](*5) [CAD Matte Film](*5) [CAD Clear Film](*5) Special # Here, the number is 1 to 5(*5) [Chk Remain.Roll] [Off]* [On] [Roll Length [### m] Set](*2) [### feet](*9) [Paper Details] (The paper type is [Roll DryingTime]...
Page 41
Chapter 1 T-1-9 First Level Second Level Third Level Fourth Level Fifth Level [Menu Durng Prtng] [Head Cleaning] [Head Cleaning A] [Head Cleaning B] [Fine Band Adj.] -5 to 5 [Information] [System Info] [Error Log] [########-####] [Job Log] (Choose from [Document Name] information about the [User Name]...
Page 42
Chapter 1 4. Main Menu Settings Main menu items are described in the following tables. T-1-10 Setting Item Description, Instructions [Paper Cut] Displayed if a roll is loaded. Choose Yes to cut the roll at the current position. The paper will be fed, if necessary, so that the sheet is at least 10 cm (39.4 in.)long after the cut.
Page 43
Chapter 1 [Paper Settings] T-1-11 Setting Item Description, Instructions [Cas Paper Type] Choose the type of paper in the Cassette . [Roll Media Type] Choose the type of roll. [Chk Remain.Roll] Choose On to print a barcode at the end of a roll before you remove it. The printed barcode can be used in managing the amount of roll paper left.
Page 44
Chapter 1 Setting Item Description, Instructions [NearEnd Specify a margin at the leading edge of roll paper to ensure better RollMrgn] printing quality at the leading edge. Note that if you choose 3 mm , it may lower the printing quality at the leading edge and affect feeding accuracy.
Page 45
[Advanced Adj.] Choose this option when using paper other than genuine Canon paper, or paper for purposes other than checking output. Choose Yes to have the printer print and read a test pattern for band adjustment, based on which the printer automatically adjusts the feed amount.
Page 46
Chapter 1 [Interface Setup] T-1-15 Setting Item Description, Instructions [EOP Timer] Specify the timeout period for print jobs. [EOP Timer] [TCP/IP] Specify the TCP/IP protocol settings. To apply your changes, choose Store Setting . [IP Mode] Choose whether the printer IP address is configured automatically or a static IP address is entered manually.
Page 47
Chapter 1 [Maintenance] T-1-16 Setting Item Description, Instructions [Maint. cart.] When exchanging the maintenance cartridge, choose Yes and follow the instructions on the screen. [Replace P.head] Not displayed during a warning message that the remaining Maintenance Cartridge capacity is low. When replacing the Printhead , choose Yes and follow the instructions on the screen.
Page 48
Chapter 1 Setting Item Description, Instructions [Roll Selection 1] If roll size detection is activated, choose whether ISO A3 (297 mm) and 300 mm Roll is applied when an inbetween size is detected. [Roll Selection 2] If roll size detection is activated, choose whether 10in. (254 mm) or JIS B4 (257 mm) is applied when an inbetween size is detected.
Page 49
Chapter 1 [Information] T-1-18 Setting Item Description, Instructions [System Info] [Version] [Firmware] Displays the version of the printer and firmware. [Boot] Displays the Boot ROM version of the printer. [MIT] Displays the DB format version of the MIT. [s/n] Displays the printer serial number. [MAC] Displays the MAC address of the printer.
Page 50
Chapter 1 5. Main Menu Settings (During Printing) Main menu items during printing are described in the following tables. T-1-19 Setting Item Description, Instructions [Head Cleaning] Specify Printhead cleaning options. Choose Head Cleaning A if printing is faint, oddly colored, or contains foreign substances.
Chapter 1 1.7 Safety and Precautions 1.7.1 Safety Precautions 1.7.1.1 Moving Parts 0013-5153 Be careful not to get your hairs, clothing, accessories or any other objects caught in the moving parts of the printer. The moving parts of the printer include the carriage unit, carriage belt, ink tube, flexible cable and feed motor driven by the carriage motor and the feed and pinch rollers driven by the feed motor and the purge unit driven by the purge motor.
Chapter 1 1.7.1.2 Adhesion of Ink 0013-5154 a. Ink passage Be careful not to touch the ink passage in the printer to get the printer being serviced, workbench, your hands and clothes and so on smeared by the ink. The ink passage comprises the ink tank unit, carriage unit, purge unit, maintenance cartridge unit and the ink tubes that interconnect the separate parts.
Chapter 1 b. Ink mists As the printhead jets an ink against paper to print, traces of ink mists floating during printing or springing back from the paper are produced in the print station. Such ink mists are collected by mist collection air flow into the printer.
Page 54
Chapter 1 Operation panel Carriage Relay PCB Carriage PCB Power connector Power supply Main controller Interface connector F-1-19 1-43...
Chapter 1 1.7.2 Other Precautions 1.7.2.1 Printhead 0013-1936 a. Handling the printhead Do not unpack the printhead until it is ready for immediate use. When mounting the printhead on the printer, remove protective caps 1 and 2 in this order by holding them by the lugs.
Chapter 1 b. Capping action The printer performs a capping action at the end of printing or when it stands by in the wake of an error occurrence, to protect the printhead and prevent ink leaks. If the printer has been powered off by inadvertently disconnecting the power cord from the wall outlet, reconnect the power cord to the wall out and turn on the power key.
Chapter 1 To prevent foreign matter from infiltrating the ink passage to impair ink suction or print quality, never touch contact [3] or ink port [4] of ink tank [1]. Depressing ink tank cover [2] of the printer would cause a needle to pierce the ink port, linking the ink passage of linking ink tank [1] to the printer.
Page 58
Chapter 1 b. Securing the carriage in position The carriage is mechanically locked by the lock arm in the purge unit at the same time as the printhead caps itself at the end of printing. Before shipping the printer, secure the carriage at the home position with a belt stopper so the carriage won't be damaged when it is released from the lock arm or inks won't leak during transit.
Chapter 1 d. Handling maintenance cartridges Be careful in unloading a maintenance cartridge from the printer not to keep the used ink from spilling over. e. Refilling the printer with inks If the printer has been purged of inks through an automatic or manual ink drain for disassembly/reassembly or for reshipping, refill the printer with inks as soon as possible after the completion of the work.
Chapter 1 Before disassembling the printer for servicing, discharge any static buildup by touching a grounded metal fitting or the like. 1.7.3.4 Precautions for Disassembly/Reassembly 0013-5150 The precautions for disassembly/reassembly are described in "Disassembly/Reassembly". 1.7.3.5 Self-diagnostic Feature 0013-5151 The printer has a self-diagnostic feature to analyze hardware problems. The self-diagnosis result is shown on the display and indicated by lamps.
Chapter 2 2.1.2 Print Signal Sequence 0017-4696 The signal sequence from when the printer receives the print signals until printing starts is shown in Figure. Image data Host computer Mask pattern data Heat pulse Printer driver Command data PCI bus Data bus Universal sirial bus Interface unit...
Chapter 2 c) The main controller decompresses the print data transmitted to the ASIC and gets it through resolution, color and 5-color binarization conversion while loading the data into DDR-SDRAM from time to time. It also converts the print data to 5-color binary equivalents of image and command data. d) The ASIC (IC1) generates image data synthesized with mask data within the ASIC in sync with the discharge time while loading the data into DDR-SDRAM from time to time.
Page 67
Chapter 2 Block No. 2559 The pattern is repeated until 2560 nozzles is reached. F-2-3...
Page 68
Chapter 2 2. Print drive timing Each printhead houses 12 trains of nozzles, which share the same data transfer clock (Hx-CLK) and data latch pulses (Hx-LT). Even-numbered nozzle data (Hx-x-DATA-x-EV), odd-numbered nozzle data (Hx-x-DATA-x-OD) and the Heat Enable (Hx-x-HE-x) signal are generated for each nozzle train and controlled individually. Printing is carried out in two ways through reciprocating motion of the carriage.
Chapter 2 2.2 Firmware 2.2.1 Operation Sequence at Power-on 0013-5399 The sequence of printer operations, from power-on to transition to online mode, is flowcharted below. * This flowchart does not include the times spent supply inks and cleaning after leaving the printer for extended periods of time.
Chapter 2 2.2.2 Operation Sequence at Power-off 0013-5400 Turning off the power switch cuts off the drive voltage supply, launching a firmware power-off sequence as shown below. If the power cord is disconnected from the wall outlet or the top cover or any other cover is opened, the printer cancels the ongoing operation and shuts down immediately.
Chapter 2 2.2.3 Print Control 0017-4712 1. Print mode This printer is capable of fast, high-quality printing without blur and non-uniform density by changing the carriage operation, media feeding, other printing methods according to the selected media type, print quality, print data and so on.
Page 72
Chapter 2 T-2-2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Plain Plain Paper Office Document Standard Bi-directional 1200x1200 BK Paper/ Line Document/ Draft Bi-directional 1200x1200 BK Recycled Text Bi-directional 1200x1200 BK Paper Standard Bi-directional 1200x1200 BK...
Page 73
Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Economy Bond Paper Office Document Standard Bi-directional 1200x1200 MBK Line Document/ Draft Bi-directional 1200x1200 MBK Text Bi-directional 1200x1200 MBK Standard Bi-directional 1200x1200 MBK High Single-directional 1200x1200 MBK...
Page 74
Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Coated Coated Paper Line Document/ Draft Bi-directional 1200x1200 MBK Paper Text Bi-directional 1200x1200 MBK Standard Bi-directional 1200x1200 MBK High Bi-directional 1200x1200 MBK Bi-directional 1200x1200 MBK Image Standard...
Page 75
Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Photo Glossy Photo Paper Image Standard Bi-directional 1200x1200 MBK Paper High Bi-directional 2400x1200 MBK Highest Bi-directional 2400x1200 MBK Semi-Glossy Photo Paper Image Standard Bi-directional 1200x1200 MBK High...
Page 76
Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Proofing Proofing Paper Image Standard Bi-directional 1200x1200 MBK Paper High Bi-directional 2400x1200 MBK Highest Bi-directional 2400x1200 MBK Professional Proof and Image Standard Bi-directional 1200x1200 BK Photo Glossy 195g High...
Chapter 2 Print Print Print- Used BK Media Type Print Priority Printing Direction Resolution Quality Pass (dpi) Special Special 1 Image Standard Bi-directional 1200x1200 MBK High Bi-directional 2400x1200 MBK Highest Bi-directional 2400x1200 MBK Special 2 Image Standard Bi-directional 1200x1200 MBK High Bi-directional 2400x1200 MBK...
Chapter 2 status. Printing resumes when the printhead radiates naturally to cool down to below a predetermined temperature or when 30 seconds or longer have elapsed since the detection of the temperature higher than the protection temperature. Protection level 2 When the head temperature sensor (DI sensor) has detected an abnormal temperature, the printer shuts down the print operation immediately, moving the carriage to the home position for capping, with an error indication on the display.
Chapter 2 2.3 Printer Mechanical System 2.3.1 Outline 2.3.1.1 Outline 0012-6256 The printer mechanism is broken down into two broad sections: the passage and paper passage. Consisting mainly of a carriage unit that houses ink tanks and a printhead, and a maintenance cartridge, the ink passage supplies, circulates, sucks and otherwise handles inks.
Chapter 2 2.3.2 Ink Passage 2.3.2.1 Ink Passage 2.3.2.1.1 Overview of Ink Passage 0013-6730 The ink passage comprises ink tanks, a printhead, caps, a waste ink collector, ink tubes interconnecting the mechanical components, and a suction pump that is driven to suck inks. It supplies, circulates, sucks and otherwise handles inks.
Page 81
Chapter 2 a) Supplying inks from the ink tanks to the ink supply valve assembly The ink tanks each contain an ink to feed the printhead. Head differences allow the inks to flow from the ink tanks to the ink supply valves. b) Inks flowing from the ink tanks into the subbuffer As the inks flow from the ink tanks to the subbuffers due to head differences, air infiltrates the ink tanks through air passages in the subbuffers to keep its internal pressure constant.
Chapter 2 2.3.2.2 Ink Tank Unit 2.3.2.2.1 Structure of Ink Tank Unit 0013-6934 a) Ink tanks Each color-specific ink tank is filled with 130 mL of ink (90 mL for the starter ink tanks bundled with the printer). The ink level in each ink tank is memorized in EEPROM attached to the tank and is detected as a dot count on the basis of the EEPROM information.
Page 83
Chapter 2 Notches for preventing Notches for preventing incorrect installation incorrect installation Air passage Ink port EEPROM Agitation plate Notches for preventing incorrect installation Ink tank F-2-9 2-20...
Page 84
Chapter 2 f) Ink supply valves Located halfway between the ink tanks and the ink tubes, the ink supply valves prevent the leakage of inks that might otherwise be caused by the opening of the ink tubes on the side of the ink tanks during their replacement. The ink supply valves are caused to open and close by the valve open/close mechanism that is activated by driving the valve motors.
Chapter 2 2.3.2.3 Carriage Unit 2.3.2.3.1 Functions of Carriage Unit 0013-5642 a) Printhead mounting function The carriage, which fixes the printhead in position mechanically, is connected to the contact of the head relay PCB. b) Control function The carriage carries a carriage relay PCB, which relays printhead drive signals, and an encoder, which generates print timing signals.
Page 86
Chapter 2 2.3.2.3.2 Structure of Carriage Unit 0012-6265 a) Printhead mount The printhead is secured to the carriage by the printhead fixer cover and the printhead fixer lever. When the printhead is secured to the carriage, the signal contact of the head relay PCB is pressed against that of the printhead to convey print signals.
Page 87
Chapter 2 Head relay PCB Carriage relay PCB multi sensor Sensor Flag Maintenance-jet tray Carriage cover sensor lift cam sensor F-2-12 e) Printhead maintenance unit This printer cleans the printhead with the carriage halted at its home position. Wiping is executed in sync with the rotation of the motor. Wipers mounted on the carriage wipe the printhead while the carriage is halted at its home position.
Chapter 2 h) Rail cleaners The shaft cleaners located on both sides of the carriage clean the carriage shaft and give a coat of an imprenating oil to the shaft. i) Internal unit temperature sensor One thermistor is installed on the head relay PCB on the back of the head holder to detect the internal unit temperature.
Chapter 2 b) Nozzle structure Ink supplied from the ink tank is filtered by a mesh ink filter, and the supplied to the nozzles. Ink is supplied from the shared ink chamber to the nozzles. When the head driving current is applied to the nozzle heater, ink boils and form bubbles so that ink droplets are discharged from the nozzles.
Page 90
Chapter 2 Details of the cleaning function are shown in the table below. Name of Service mode or Cleaning PRINT INF Operation Description of cleaning mode (Name of Main Menu) Cleaning 1 CLN-A-1/CLN-M-1 Normal cleaning Removes dried ink from nozzles, thick ink (Head Cleaning A) accumulated on the face, and paper particles.
Page 91
Chapter 2 Cleaning operation timings are as follows. Consumption Printer status Cleaning operation (typ.)*1 Standby 168 hours elapsed capped Cleaning 1 (Normal Cleaning) At least 720 to 960 hours elapsed since the last session of Cleaning Cleaning 6 (Normal 2, 3, 6 or 10 (480 hours after initial installation) (strong) Cleaning) At initial installation and 96 hours elapsed since the last session of Cleaning 16...
Page 92
Chapter 2 Consumption Printer status Cleaning operation (typ.)*1 After the A specified number of dots (color) discharged per chip since the last Cleaning 6 (Normal end of session of Cleaning 2, 3, 6 or 1 (strong) Cleaning) printing A specified number of dots discharged per chip after the last session Wiping + Idle ejection 0.013g of wiping...
Page 93
Chapter 2 2.3.2.5.2 Structure of Purge Unit 0013-8023 Purge unit F-2-15 a) Caps The caps cap the nozzle assembly in the printhead during cleaning. The part of the caps that comes into contact with the face plate of the nozzle assembly is made of rubber. Two caps are in position to meet the printhead mounted on the printhead (six trains of nozzles).
Page 94
Chapter 2 b) Wipers The wipers are driven by the purge motor to wipe the face of the printhead. A pair of two wiper blades are installed to ensure wiping performance. The wiping operation operates on a slide wiping basis, sliding the wiper blades via wiper cams through the rotation (normal) of the purge motor.
Chapter 2 c) Pump The pump (suction pump) is a tube pump that pressurizes the ink tubes with rotating rollers to generate a negative pressure for sucking inks. A single tube is sequentially pressurized by a pair of rotating rollers to control the level of ink suction. The timing at which the rotating rollers rotate is detected by the pump cam sensor, with the distance of rotation being controlled by the driving of the purge motor.
Chapter 2 2.3.2.7 Air Flow 2.3.2.7.1 Air flow 0012-6276 This printer is furnished with two fans: a mist fan, which collects ink mist, and a platen fan, which allows paper to be adsorbed on the plate, and a platen fan. Ink mist floating during printing or bouncing back from the paper is collected in the maintenance cartridge by airflow in the printer.
Page 97
Chapter 2 Pinch roller Paper release lever Printhead Media Roll hlder Feed roller F-2-21 Basic operation of the paper loading sequence 1) Light intensity 2) Detection of leading edge of media 3) Paper width detection sensor Detects the left and right edges of paper. 4) Barcode read *This function is operable only if the remaining roll media detection sensor is turned on.
Chapter 2 2.3.3.2 Paper Path 2.3.3.2.1 Structure of Feed Roller Unit 0017- a) Feed roller assembly The feed roller assembly consists mainly of a feed roller that is driven by the feed motor, a pinch roller unit that follows up the motion of the feed roller and so on. Paper is fed horizontally under the printhead on the carriage as it is kept level on the platen to prevent heaving.
Chapter 2 2.3.3.3 Cutter Unit 2.3.3.3.1 Structure of the cutter unit 0012-6289 a) Sheet cutter When "Autocut: Yes" is selected in the Printer Driver, the cutter unit mounted on the left side of the carriage automatically cuts the roll media. However, the roll media is not cut if it is suppressed by the Printer driver. Cutter unit F-2-23 2-36...
Chapter 2 2.4 Printer Electrical System 2.4.1 Outline 2.4.1.1 Overview 0012-6291 The printer electrical system consists of the main controller PCB and power supply PCB which are mounted on the back side of the printer, the carriage relay PCB, the head relay PCB, and printhead which are mounted in the carriage, the operation panel on the right upper cover and other electrical components such as sensors, and motors.
Chapter 2 Power supply Main controller PCB +26V generation function IC1501/IC1701 AC inlet IC1601-IC1603 +21.5V generation function Power supply control function IC601/IC602 IC603/IC604 BAT801 IC301/IC302 Lithium battery SDRAM Multi sensor Head IC803 IC802 EEPROM EEPROM EEPROM Host computer Interface IC1201 control function LAN Controller Linear encoder...
Page 102
Chapter 2 2.4.2 Main Controller 2.4.2.1 Main controller components 0017-5107 IC302 IC301 IC803 IC802 IC2900 IC2902 IC601 IC3100 IC602 IC603 IC604 IC1201 BAT801 IC701 IC2802 F-2-26 a) ASIC (IC1/IC2) The ASIC with a 16-bit internal bus is driven in sync with the 66 MHz external clock. It supports the following functions: Image processing unit This unit converts the RGB multi-value image data or CMYK multi-value data received from the host computer...
Page 103
Chapter 2 Operation panel control function This function controls serial communication with the operation panel. PWM control function This function controls driving of the suction fan and mist fan as well as the temperature of the printhead. Remaining ink level detection function This function detects the remaining level of each color of ink based on the signal received from the hollow needle mounted in the ink tank unit.
Page 104
Chapter 2 2.4.3 Carriage Relay PCB 2.4.3.1 Carriage relay PCB components 0017-5581 IC302 F-2-27 a) Regulator IC (IC302) This IC generates power for the printhead heater. 2.4.4 Head Relay PCB 2.4.4.1 Head relay PCB components 0012-6318 IC204 TH201 IC205 IC201 F-2-28 a) Latch IC (IC201) DI sensor read control function...
Chapter 2 2.4.5 Maintenance Cartridge Relay PCB 2.4.5.1 Maintenance cartridge relay PCB components 0013-6972 IC 1 F-2-29 a) EEPROM (IC1) The 128-KB EEPROM stores all information written in the EEPROM on the main controller PCB. 2.4.6 Power Supply 2.4.6.1 Power supply block diagram 0013-6974 AC inlet 100V to 240V...
Chapter 2 2.5 Detection Functions with Sensors 2.5.1 Sensors for covers 0012-6321 Upper Cover lock switch(left) Upper cover lock switch(right) Ink tank cover switch F-2-31 Upper cover lock switch The micro switch-based Upper cover lock switch detects the open/closed states of the upper cover. When the upper cover closes, the switch is pressed to detect the closed state of the cover.
Chapter 2 2.5.2 Ink passage system 0013-8100 Head management sensor Purge unit Pump cam sensor Pump encoder sensor Valve open/closed detection sensor F-2-32 Pump cam sensor As the cam rotates, it shields the sensor light of the photointerrupter-based pump cam sensor or allows it to be transmitted.
Page 108
Chapter 2 Pump encoder sensor The photointerrupter-based sensor reads slits in the encoder film of the purge motor and controls the amount of its rotation accordingly. Slits Sensor F-2-34 Valve open/closed detection sensor The photointerrupter-based valve open/closed detection sensor detects the status of the valve cam. The sensor detects that the ink supply valve is open when the sensor light is shielded by a link interlocked with the valve cam.
Page 109
Chapter 2 printed If more than a specified number of non-discharging nozzles have been located in one session of non-discharging nozzle detection, the normal cleaning sequence is launched before a second session of non-discharging nozzle detection is conducted. If more than a specified number of non-discharging nozzles are located in the second session of non-discharging nozzle detection, the normal (High) cleaning session is launched before a third session of non-discharging nozzle detection is conducted.
Chapter 2 2.5.3 Carriage system 0012-6325 HeadrelayPCB Linear encoder sensor multisensor Carriage cover sensor Lift cam sensor F-2-37 2-47...
Page 111
Chapter 2 Multisensor The photoreflector-based multisensor consists of four LEDs (red, blue, green, infrared) and two light-receiving sensors to detect the leading edges and width of paper and skews in it, and to adjust its registration, head height and calibration. At head height adjustment, the two light-receiving sensors detect infrared light reflected upon the paper to work out the head height form differences in its measurement.
Chapter 2 Printhead contact sensor The printhead contact sensor detects the status of printhead installation by electrical means. The sensor detects the status of contact from voltage changes in the flexible cables on the carriage side that come into contact with two terminals of the printhead with remote contact surfaces, the power terminals and GND terminal.
Page 114
Chapter 3 3.1 Transporting the Printer 3.1.1 Transporting the Printer 3.1.1.1 Transporting the Printer 0013-9654 Do not remove the printhead once they are installed, as this may cause the nozzles to dry out or accumulate foreign matter. Also the head must be capped and stay in the carriage while transporting the printer. In spite of this precaution, shocks incurred during transportation can still damage the print heads.
Page 115
Chapter 3 To prevent the waste ink from leaking, drain the ink, and then remove the maintenance cartridge. Package the removed maintenance cartridge so that the waste ink does not leak from it. 1) Turn on the [Power] button on the printer. 2) Remove the roll holder from the roll holder slot.
Page 116
Chapter 3 b) When the printer is not operating properly 1) Make sure that the printer is turned off. 2) Disconnect the interface cable and power cord from the printer. 3) Remove the roll holder from the roll holder slot. 4) While referring to DISASSEMBLY/REASSEMBLY >...
Page 117
Chapter 3 3.1.2 Reinstalling the Printer 3.1.2.1 Reinstalling the Printer 0012-6353 1. Installing the printer on the same floor If ink has not been drained from the printer when moving it to another place on the same floor, then an operation check (Test Print) needs to be performed after the printer is moved to a new location.
Page 118
Contents Contents 3.1 Transporting the Printer ..................3-1 3.1.1 Transporting the Printer....................3-1 3.1.1.1 Transporting the Printer ......................3-1 3.1.2 Reinstalling the Printer ....................3-4 3.1.2.1 Reinstalling the Printer......................3-4...
Page 120
Contents Contents 4.1 Service Parts...................... 4-1 4.1.1 Service Parts....................... 4-1 4.2 Disassembly/Reassembly................4-1 4.2.1 Disassembly/Reassembly..................4-1 4.3 Points to Note on Disassembly and Reassembly ........4-3 4.3.1 Note on locations prohibited from disassembly ............ 4-3 4.3.2 Moving the carriage manually .................. 4-3 4.3.3 Units requiring draining of ink...................
Chapter 4 4.1 Service Parts 4.1.1 Service Parts 0012-6354 The service parts indicated below require careful handling. 1. Keep all packages with the warning not to turn over. Pay careful attention to all individually packaged service part (carriage unit, purge unit, ink tank unit, and other parts) boxes marked "This side up"...
Chapter 4 4.3 Points to Note on Disassembly and Reassembly 4.3.1 Note on locations prohibited from disassembly 0012-6356 Assemblies that are prohibited from disassembly and their adjustment outside the factory cannot be conducted are indicated by red screws. Don't never loosen or remove the red screw, because normal operation and print can't be done if it is loosened or removed.
Chapter 4 [3]Ink Tank Unit See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Ink Tank Unit. F-4-4 4.3.4 External Covers 0012-6361 a. Upper cover To detach the upper cover, detach damper cover [1] located on the left and right sides of the back each. Then, fully open the upper cover and slide it to left.
Page 125
Chapter 4 In attaching the upper cover, have the boss on damper [1] located on both sides into slit [2]. If the upper cover is not attached in correct position, it would slam shut without the damper being activated. F-4-6...
Page 126
Chapter 4 b. Right side and left side covers To detach a side cover, slide up side cover S [1] in the middle. Unscrew two screws[3] hidden under side cover S [1] and slide downside cover [2] to detach the slide cover. F-4-7 c.
Page 127
Chapter 4 d. Right upper cover To detach the right upper cover[1], first open the top cover, remove the operation panel, right cover lid and right side cover, and then unscrew the front-panel screws[2]. Next, pull the right side of the right upper cover to front and slide it down out of position by lifting up the upper left edge of the cover.
Page 128
Chapter 4 f. Front cover To detach the front cover[1], the right cover needs to be removed and the maintenance cartridge cover opened beforehand so the front cover can be slid to right to remove. To do this, unscrew the four front-panel screws[2] and remove two bottom claws[3], and slide the front cover to right.
Page 129
Chapter 4 g. Upper rear cover To detach the upper rear cover, first remove the top cover, the right rear cover and left front cover, left rear cover and paper release lever. Upper rear cover [1] has upper top claw [2] inserted into cover stay [3]. Rotate the upper edge of the upper rear cover about 90 degrees to detach it.
Page 130
Chapter 4 i. Paper release lever To remove paper release lever [1], do so with the pinch roller pressurized. In assembling paper release lever [1] into position, align the gear of paper release lever [1] with the mark on the receiving gear (phase) [2]. F-4-14 If pinch roller cam [3] has been overrun when paper release lever [1] is installed, remove cam sensor [4] and replace pinch roller cam [3] in original position.
Chapter 4 4.3.5 Waste Ink Box 0013-8085 a. Removing the waste ink box To remove the waste ink box, remove waste ink tray [1] from the back by unscrewing two screws[4]. Then, unscrew four screws[2] to remove waste ink box [3]. F-4-15 4-11...
Chapter 4 4.3.6 Driving Unit 0012-6365 a. Timing belt (for driving the feed roller) To assemble the timing belt for driving the feed roller, loosen the tensioner setscrew and establish the tension of the timing belt by adjusting the spring pressure. When the timing belt is assembled back in position, tighten the tension with the setscrew.
Chapter 4 4.3.7 Ink Tube Unit 0012-6367 a. Removing the ink tube unit (1) Drain the inks of printer. See "Disassembly/Reassembly" > "Points to Note on Disassembly and Reassembly" > "Draining the Ink". (2) Turn off the printer and move the carriage to above the platen. See "Disassembly/Reassembly" > "Disassembly/Reassembly"...
Page 134
Chapter 4 (4) Disconnect three flexible cables from the main controller. (5) Remove the feed guide (right) that encloses the flexible cables extending from the main controller. (6) Disconnect all connectors from the carriage relay PCB. (7) Disconnect the joint between the ink tube unit and the ink tank unit. F-4-18 (8) Remove the printhead.
Page 135
Chapter 4 (11)Release the cable cover from its claw away from the frame. (12)Unscrew one screw[2] and remove the cable clamp[1] from the frame. F-4-20 (13)Release the ink tube unit from the carriage. b. Reassembling the ink tube unit When the ink unit has been replaced, turn on the power switch without the printhead and the ink tanks mounted.
Chapter 4 4.3.8 Carriage Unit 0012-6371 a. Removing the carriage unit (1) Drain the printer of inks. See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Ink Drain. (2) Switch off the printer and move the carriage to above the platen. See Disassembly/Reassembly > Tips on Disassembly/Reassembly >...
Page 137
Chapter 4 b. Installing the carriage belt Install the carriage belt[2] with its complete set of teeth engaged with carriage belt stopper[1]. F-4-23 c. Action following the replacement of the carriage unit/multi sensor Because the distance between the multisensor (in the carriage unit) and the nozzles (in the printhead) is varied from one unit to another, the printer as shipped has its optical axis corrected to adjust the image write position.
Page 138
Chapter 4 d. Removing the head holder (1) Drain the printer of inks. See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Ink Drain. (2) Switch off the printer and move the carriage to above the platen. See Disassembly/Reassembly > Tips on Disassembly/Reassembly > Open Cap/Shift Wiper Unit. (3) Remove the shaft cleaner, tube holder cover and tube holder.
Page 139
Chapter 4 (9) To remove the head holder, press the lock pin located rearward to its left with a flat-blade screwdriver or similar object in the direction of the arrow mark. F-4-25 F-4-26 4-19...
Page 140
Chapter 4 e. Reassembling the head holder After the head holder has been reassembled, check that it lifts up and down in sync with the printhead height adjustment lever. F-4-27 f. Multisensor correction Since multi sensors have individual electrical specificity, the following are recalibrated at the factory, namely, the optical axis of the sensor, the sensor gain for measuring the printhead height and sensor reproduction.
Chapter 4 4.3.9 Feeder Unit 0012-6372 a. Handling the feed roller The feed roller is a functionally vital part. Observe these precautions when handling it: -Do not handle the feed roller with one hand or deflect it. -Do not touch the roller surface (coated side). -Do not flaw or dent the roller surface.
Chapter 4 4.3.10 Purge Unit 0012-6374 b. Removing the purge unit (1) Switch off the printer and move the carriage to above the platen. See Disassembly/Reassembly > Points to Note on Disassembly and Reassembly > Opening the Cap/Moving the Wiper Unit. (2) Disconnect the ground wire from the side of the purge unit.
Chapter 4 4.3.11 Ink Tank Unit 0012-6377 a. Removing the ink tank unit (1) Drain the printer of inks. See Disassembly/Reassembly > Point to Note on Disassembly and Reassembly > Draining the Ink. (2) Remove the joint between the ink tube unit and the ink tank unit. (3) Remove the four screws[2], remove five connectors and two hooks[1], then remove the ink tank unit.
Page 144
Chapter 4 b. Removing the valve motor unit (1) Remove four screws[2] and remove one screw, and then remove the valve motor unit[1]. F-4-31 4-24...
Chapter 4 4.3.12 Head Management Sensor 0012-6375 a. Installing the head management sensor (1) Attach the connector[2] to the head management sensor[1] and then set the head management sensor[1] where it is to be mounted and fasten it with screw[3]. F-4-32 b.
Chapter 4 4.3.13 Multi Sensor 0013-6826 a) Removing the multi sensor (1) The head holder is opened. See: "Disassembly/Reassembly" > "Points to Note on Disassembly/Reassembly" > "Carriage unit" > "d. Removing the head holder" (2) Remove the screw[1], disconnect the flexible cable[2], and then remove the multi sensor[3]. F-4-33 Since multi sensors have individual electrical specificity, the following are recalibrated at the factory, namely, the optical axis of the sensor, the sensor gain for measuring the printhead height and color reproduction.
Chapter 4 4.3.14 PCBs 0013-5637 Do not replace the main controller PCB and maintenance cartridge relay PCB(ROM board) at the same time. These PCBs store important data such as settings and carriage drive time. Before replacement of enther PCB, the data stored in it is move to the other PCB through internal communication so that it can be taken over to the new PCB automatically.
Chapter 4 4.3.15 Opening the Cap/Moving the Wiper Unit 0013-9674 The procedures for manually opening the caps and ink supply valves are presented below. The carriage lock pin and caps need to be released manually if moving the carriage when the power is turned off. 1.
Chapter 4 2. Moving the wiper unit 1) Remove the right side cover, right rear cover, and right upper cover. 2) To move the wiper unit[3], turn the gear[1] of the purge unit[2] in the direction of the arrow. F-4-35 4.3.16 Opening/Closing the Ink Supply Valve 0012-6384 1) Remove the right side cover.
Chapter 4 4.3.17 Draining the Ink 0012-6385 There are two methods of removing the ink, using a manual method or automatic method. When the ink is drained, the ink inside the ink passage totaling about228g(about38g x 6colors) is drained as waste ink.
Chapter 4 4.4 Applying the Grease 4.4.1 Applying the Grease 0013-9975 Apply the grease at the location shown below. Smear the grease lightly and evenly with a flat brush. Don't apply the grease to locations other than those designated. Unwanted grease may cause poor print quality, take particular care that grease does not get onto the wiper, cap, or the linear scale.
Page 152
Chapter 4 Bearing Permalube G No.2 approx. 24mg Feed roller Permalube G No.2 Feed roller approx. 24mg Feed roller Permalube G No.2 approx. 24mg F-4-41 Permalube G No.2 approx. 24mg F-4-42 4-32...
Chapter 4 4.5 Adjustment and Setup Items 4.5.1 Adjustment Item List 0017-5609 The following adjustment procedures need to be performed when parts have been replaced or remove and then reinstalled: T-4-1 Adjustment item Adjustment timing Multi sensor recalibration Multi sensor replacement/removal Carriage unit replacement/removal Adjusting feed roller eccentricity Feed roller...
Chapter 4 4.5.4 Procedure after Replacing the Head Management Sensor 0012-6394 Since the distance between the head management sensor and the carriage unit varies among printers, the optical axis is factory-adjusted to adjust the non-discharging detection position. When you have replaced the head management sensor or performed assembly/reassembly of surrounding parts that can change the distance between the head management sensor and the carriage unit, reasjustment is required Peform the readjustment in the service mode.
Page 157
Chapter 5 5.1 Periodic Replacement Parts 5.1.1 Periodic Replacement Parts 0013-6993 T-5-1 Level Periodic Replacement part User None Service Personnel None 5.2 Consumable Parts 5.2.1 Consumable Parts 0017-5585 T-5-2 Consumables Service Mode Life PARTS COUNTER Name Part number Q'ty sheets States (Error Code) Service WASTE INK QM3-1369-030 2...
Page 158
Chapter 5 5.3 Periodic Maintenance 5.3.1 Periodic Maintenance 0012-6400 T-5-3 Level Periodic maintenance User Cleaning of ink mist and other substances(about once each month Service personnel None a) Printer cleaning To keep up with print quality and prevent troubles, clean the printer about once each month. 1) Using a damp cloth wringed well, wipe dirt and paper dust off the printer exterior, paper feed slot [1], and power plug.
Page 159
Chapter 5 7) If chad has deposited on suction port [1] on the platen or in borderless printing ink receiving channel [2], wipe it off with the cleaner brush [3]. F-5-2 MEMO: Rinse the cleaner brush with water when it gets dirty.
Page 160
Chapter 5 8) Using a damp cloth wringed well, wipe dirt off the inside of the top cover. Wipe ink contamination off the roller [1], overall surface of the platen [2], pinch roller unit [3], borderless print ink receiving groove [4], delivery guide [5], and guide rail [6].
Page 161
Chapter 5 - Do not dry the interiors of the top cover with a dry cloth. Electrostatic charges could make the internal components susceptible to dirt, resulting in degraded print quality. - Do not use flammable solvents, such as thinner and benzine, on the printer. Solvents coming into contact with any electrical parts inside the printer could result in fires or electrical shock hazards.
Chapter 6 6.1 Troubleshooting 6.1.1 Outline 6.1.1.1 Outline of Troubleshooting 0013-1941 1. Overview Targets of troubleshooting are classified into the troubles displayed on the LCD (i.e., warnings, errors, and service calls) and the troubles not displayed on the LCD. Warnings and errors are displayed on the printer's LCD along with a code comprising alphanumeric characters. 2.
Chapter 6 6.2 Location of Connectors and Pin Arrangement 6.2.1 Main controller PCB 0017-5653 J3401 J3602 J3601 J2501 J2601 J2503 J1801 J3101 J3001 J3004 J2702 J2703 J2704 J2701 J1001 J2801 J3202 J3201 J2502 J3301 F-6-1 T-6-1 J1001 Signal name IN/OUT Function Number VBUS...
Page 166
Chapter 6 T-6-3 J2501 Signal name IN/OUT Function Number PUMPM1_AM Purge motor Drive signal AM PUMPM1_AP Purge motor Drive signal AP PUMPR_ENCA Pump encoder output signal A SNS5V Power supply (+5V) PUMPR_ENCB Pump encoder output signal B SNS3V Power supply (+3.3V) /CONTROL_CAM_R Pump cam sensor output signal T-6-4...
Page 167
Chapter 6 J2503 Signal name IN/OUT Function Number MEDIA5V Power supply (+5V) SNS3V Power supply (+3.3V) /CRHP Lift cam sensor output signal LIFTM_VM Power supply (+32V) LIFTM0_A Lift motor Drive signal A LIFTM2_AX_N0 Lift motor Drive signal AX LIFTM1_B Lift motor Drive signal B LIFTM3_BX_N1 Lift motor Drive signal BX T-6-6...
Page 168
Chapter 6 T-6-8 J2702 Signal name IN/OUT Function Number VM 26V Power supply (+26V) DCOVER_SOL Upper cover lock solenoid (L) drive signal T-6-9 J2703 Signal name IN/OUT Function Number VM 26V Power supply (+26V) DCOVER_SOL Upper cover lock solenoid (R) drive signal T-6-10 J2704 Signal name...
Page 169
Chapter 6 J2801 Signal name IN/OUT Function Number LFSP_AB Feed motor drive signal AB LFSP_BB Feed motor drive signal BB LFSP_VM Power supply (+32V) LFSP_B Feed motor drive signal B T-6-12 J3001 Signal name IN/OUT Function Number Power supply (+32V) T-6-13 J3004 Signal name...
Page 170
Chapter 6 J3201 Signal name IN/OUT Function Number INK_DETECT0 Ink detection sensor output signal 0 INK_DETECT1 Ink detection sensor output signal 1 INK_DETECT2 Ink detection sensor output signal 2 T-6-16 J3202 Pin Number Signal name IN/OUT Function TANK_CLK Ink tank clock signal TANK_DAT8 IN/OUT Ink tank data signal 8...
Page 171
Chapter 6 J3401 Signal name IN/OUT Function Number VH_MONI1 VH control signal 1 VH_ENB VH power supply ON/OFF signal VH_MONI2 VH control signal 2 +3.3V Power supply (+3.3V) +3.3V Power supply (+3.3V) SNS5V Power supply (+5V) SNS5V Power supply (+5V) Power supply (+32V) Power supply (+32V) Power supply (+32V)
Page 172
Chapter 6 J3601 Signal name IN/OUT Function Number H1-F-DATA-11-OD_B Odd head data signal 11(F) H1-F-HE-11_B Head heat enable signal 11(F) H1-F-DATA-11-EV_B Even head data signal 11(F) H1-F-DATA-10-EV_B Even head data signal 10(F) H1-E-HE-9_B Head heat enable signal 9(E) H1-E-DATA-9-EV_B Even head data signal 9(E) H1-B-DATA-2-OD_B Odd head data signal 2(B) H1-B-DATA-3-OD_B...
Page 173
Chapter 6 T-6-20 J3602 Signal name IN/OUT Function Number H1-E-DATA-8-OD_B Odd head data signal 8(E) H1-D-HE-7_B Head heat enable signal 7(D) H1-D-DATA-7-EV_B Even head data signal 7(D) H1-D-DATA-6-EV_B Even head data signal 6(D) H1-D-DATA-6-OD_B Odd head data signal 6(D) H1-D-HE-6_B Head heat enable signal 6(D) H1-C-HE-5_B Head heat enable signal 5(C)
Page 174
Chapter 6 J3602 Signal name IN/OUT Function Number /ENCODER_A Carriage encoder output signal A /ENCODER_B Carriage encoder output signal B H-DASH_LICC2_B Head analogue switch A/D trigger signal H1-DASLK_LICC2 Head analogue switch clock signal H1-DLD_LICC2 Head analogue switch latch signal H1-DATA_LICC2 Head analogue switch data signal H1-DSOUT2 Head temperature output signal 2...
Chapter 6 6.2.2 Carriage relay PCB 0017-5656 J101 J103 J102 J601 J702 J201 J202 F-6-2 T-6-21 J101 Signal name IN/OUT Function Number VMGND VMGND VMGND VMGND Power supply (+32V) Power supply (+32V) Power supply (+32V) Power supply (+32V) Power supply (+32V) Power supply (+32V) Power supply (+32V) Power supply (+32V)
Page 176
Chapter 6 T-6-22 J102 Signal name IN/OUT Function Number H1-D-DATA-7-OD_B Odd head data signal 7(D) H1-E-HE-8_B Head heat enable signal 8(E) H1-E-DATA-8-EV_B Even head data signal 8(E) H1-F-DATA-10-OD_B Odd head data signal 10(F) H1-E-DATA-9-OD_B Odd head data signal 9(E) H1-F-HE-10_B Head heat enable signal 10(F) H1-F-DATA-11-OD_B Odd head data signal 11(F)
Page 177
Chapter 6 J102 Signal name IN/OUT Function Number PWLED2_ON Multi sensor LED2 drive signal PWLED3_ON Multi sensor LED3 drive signal PWLED1_ON Multi sensor LED1 drive signal PWLED4_ON Multi sensor LED4 drive signal /CR_COVER Carriage cover sensor output signal VH_DIS VH selection signal /OUT_ENB Head data enable signal /H3V_ON_B...
Page 178
Chapter 6 J103 Signal name IN/OUT Function Number H1-B-HE-3_B Head heat enable signal 3(B) H1-C-DATA-4-EV_B Even head data signal 4(C) H1-B-DATA-3-EV_B Even head data signal 3(B) H1-B-DATA-2-EV_B Even head data signal 2(B) H1-A-DATA-1-EV_B Even head data signal 1(A) H1-A-HE-1_B Head heat enable signal 1(A) H1-A-DATA-0-EV_B Even head data signal 0(A) H1-A-HE-0_B...
Page 179
Chapter 6 T-6-25 J202 Signal name IN/OUT Function Number +3.3V Power supply (+3.3V) /CR_COVER Carriage cover sensor output signal T-6-26 J601 Pin Number Signal name IN/OUT Function Head transistor drive power supply VH_FB VH feed back voltage + Power supply Power supply Power supply Power supply...
Page 180
Chapter 6 T-6-27 J702 Pin Number Signal name IN/OUT Function MLT_SNS_2IN Multi sensor signal 2 MLT_SNS_1IN Multi sensor signal 1 H1-C-DATA-4-OD Odd head data signal 4(C) /H1-C-HE-4 Head heat enable signal 4(C) H1-B-DATA-3-OD Odd head data signal 3(B) H1-B-DATA-2-OD Odd head data signal 2(B) /H1-B-HE-2 Head heat enable signal 2(B) H1-A-DATA-1-OD...
Page 181
Chapter 6 J702 Pin Number Signal name IN/OUT Function /H1-E-HE-8 Head heat enable signal 8(E) H1_DSOUT1 Head temperature output signal 1 H1_DSOUT2 Head temperature output signal 2 H1-DLD_LICC2 Head analogue switch latch signal H1-DATA-LICC2 Head analogue switch data signal H1-DASLK_LICC2 Head analogue switch clock signal H1-DASH_LICC2 Head analogue switch A/D trigger signal...
Chapter 6 6.2.3 Head relay PCB 0017-5657 J101 J201 J102 J601 F-6-3 T-6-28 J101 Pin Number Signal name IN/OUT Function VMGND PWLED1 Multi sensor LED1 drive signal PWLED2 Multi sensor LED2 drive signal PWLED3 Multi sensor LED3 drive signal PWLED4 Multi sensor LED4 drive signal VMGND Power supply (+3V)
Page 183
Chapter 6 J101 Pin Number Signal name IN/OUT Function Head transistor drive power supply T-6-29 J102 Pin Number Signal name IN/OUT Function IO-ASIC_SCL IN/OUT Head ROM control signal (clock) IO-ASIC_SDA IN/OUT Head ROM control signal (data) SNS5V Power supply (+5V) H1-DASH_LICC2 Head analogue switch A/D trigger signal H1-DASLK_LICC2...
Page 184
Chapter 6 J102 Pin Number Signal name IN/OUT Function /H1-B-HE-3 Head heat enable signal 3(B) H1-B-DATA-3-EV Even head data signal 3(B) H1-B-DATA-2-EV Even head data signal 2(B) /H1-A-HE-1 Head heat enable signal 1(A) H1-A-DATA-1-EV Even head data signal 1(A) H1-A-DATA-0-EV Even head data signal 0(A) /H1-A-HE-0 Head heat enable signal 0(A)
Page 185
Chapter 6 J601 Pin Number Signal name IN/OUT Function H3V_1 Power supply (+3V) H1-C-DIA1 Head DI sensor signal 1(C) /H1-A-HE-1 Head heat enable signal 1(A) Power supply Power supply Power supply Power supply Power supply H1-E-DATA-9-OD Odd head data signal 9(E) /H1-F-HE-11 Head heat enable signal 11(F) H1-E-DIA1...
Page 186
Chapter 6 J601 Pin Number Signal name IN/OUT Function H1-B-DIA1 Head DI sensor signal 1(B) /H1-A-HE-0 Head heat enable signal 0(A) H1-B-DATA-2-OD Odd head data signal 2(B) H1-B-DATA-3-OD Odd head data signal 3(B) H1-C-DATA-4-OD Odd head data signal 4(C) H1-F-DATA-11-OD Odd head data signal 11(F) H1-E-DATA-9-EV Even head data signal 9(E)
Chapter 6 6.3 Version Up 6.3.1 Firmware Update Tool 0013-6639 Use of the following tools allows you to update the firmware of the main controller incorporated in the printer. - GARO Firmware Update Tool - L Printer Service Tool 1. GARO Firmware Update Tool GARO Firmware Update Tool is the same as that for user.
Chapter 6 6.4 Service Tools 6.4.1 Tool List 0013-7528 T-6-32 General-purpose tools Application Long phillips scerewdriver Inserting and removing screw Phillips scerewdriver Inserting and removing screw Flat-head screwdriver Removing the E-ring Needle-nose pliers Inserting and removing the spring parts Hex key wrench Inserting and removing hexagonal screws Flat brush Applying grease...
Page 191
Contents Contents 7.1 Service Mode ..................... 7-1 7.1.1 Service Mode Operation ................... 7-1 7.1.2 Map of the Service Mode..................7-2 7.1.3 Details of Service Mode ..................7-10 7.1.4 Sample Printout......................7-27 7.2 Special Mode ....................7-32 7.2.1 Special Modes for Servicing................... 7-32...
Chapter 7 7.1 Service Mode 7.1.1 Service Mode Operation 0013-7777 a) How to enter the Service mode Enter the Service mode following the procedure below. 1) Turn off the printer. 2) Turn on the printer while holding down the [Paper Source] button and [Information] button. * Keep pressing the above buttons until "Initializing"...
Chapter 7 7.1.2 Map of the Service Mode 0013-7787 The hierarchy of menus and parameters in the Service mode is shown below. T-7-1 First Level Second Level Third Level Fourth Level Fifth Level DISPLAY PRINTINF YES/NO : Select YES to execute print SYSTEM TYPE...
Page 194
Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level LF TUNING 2 : Press the [OK] button to execute SENSOR CHECK HEAD ADJ. MANUAL HEAD DETAIL : Press the [OK] button to execute BASIC : Press the [OK] button to execute ADJ.
Page 195
Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level POWER ON W-INK CUTTER WIPE CARRIAGE PRINT CR COUNT CR DIST. PRINT COUNT PURGE CLN-A-1 CLN-A-2 CLN-A-3 CLN-A-6 CLN-A-7 CLN-A-10 CLN-A-11 CLN-A-15 CLN-A-16 CLN-A-17 CLN-A-TTL CLN-M-1 CLN-M-4 CLN-M-5 CLN-M-6 CLN-M-TTL CLEAR...
Page 196
Chapter 7 T-7-3 First Level Second Level Third Level Fourth Level Fifth Level COUNTER EXCHANGE CUTTER EXC. MTC EXC. HEAD EXC. BOARD EXC.(M/B) UNIT A EXC. UNIT D EXC. UNIT F EXC. UNIT H EXC. UNIT K EXC. UNIT M EXC. DETAIL-CNT MOVE PRINTER N-INK CHK(C)
Page 197
Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level N-INK-EXC(BK) N-INK-EXC(TTL) T-7-4 First Level Second Level Third Level Fourth Level Fifth Level COUNTER MEDIA 1 NAME ROLL ROLL CUTSHEET CUTSHEET MEDIA 7 NAME ROLL ROLL CUTSHEET CUTSHEET MEDIA OTHER NAME ROLL...
Page 199
Chapter 7 T-7-5 First Level Second Level Third Level Fourth Level Fifth Level COUNTER MEDIASIZE2 D-SQ 36-44 D-SQ 36-44 D-SQ 24-36 D-SQ 24-36 D-SQ 17-24 D-SQ 17-24 D-SQ -17 D-SQ -17 D-CNT 36-44 D-CNT 24-36 D-CNT 17-24 D-CNT -17 HEAD DOT CNT. HEAD DOT CNT.
Page 200
Chapter 7 First Level Second Level Third Level Fourth Level Fifth Level INITIALIZE WARNIG : Press the [OK] button to clear ERROR : Press the [OK] button to clear ADJUST : Press the [OK] button to clear W-INK : Press the [OK] button to clear PURGE : Press the [OK] button...
Description Unit Serial number of printer TYPE Type setting on main controller PCB * iPF710/700 is represented by 36. LF TYPE Feed roller type: 0 or 1 Ambient temperature degrees SIZE LF Detected size of loaded media (feed direction) 0 is always detected for the roll media.
Page 202
Chapter 7 Display Description Unit Number of days passed since the MBK ink tank was installed Day(s MBK2 Number of days passed since the MBK2 ink tank was installed Day(s Number of days passed since the C ink tank was installed Day(s Number of days passed since the M ink tank was installed Day(s...
Page 203
Chapter 7 b) I/O DISPLAY The information of each sensor and switch is shown in the display. Sensor and switch status is shown in the display. ON=1 OFF or not used=0 ON = 1 OFF or not used = 0 Screen 1 T-7-9 Upper row...
Page 204
Chapter 7 Display Sensor name LCD display contents position (Not Used) (Not Used) (Not Used) (Not Used) (Not Used) (Not Used) (Not Used) (Not Used) (Not Used) Lift Cam Sensor 0: Sensor ON , 1: Sensor OFF Pressure Release Switch 0: Pinch Roller Unit open , 1: Pinch Roller Unit close Media Sensor...
Page 205
Chapter 7 c) ADJUST Performs adjustments and prints the adjustment and check patterns necessary for adjusting the printer parts. 1) PRINT PATTERN T-7-12 Display Description NOZZLE 1 Prints the nozzle check pattern by single direction/ single pass without using the non-discharging back up.
Page 206
Chapter 7 T-7-13 Display Description MANUAL DETAIL Prints the detail patterns for the manual head adjustment. HEAD ADJ After printing, the mode will change to [ADJ. SETTING]. Check the printed patterns and input the set values. BASIC Prints the basic patterns for the manual head adjustment. After printing, the mode will change to [ADJ.
Page 207
Chapter 7 d) REPLACE 1) CUTTER This mode is for replacing the cutter unit. e) COUNTER Displays the life (operation frequency and time) of each unit, print counts for each media type, and else. The count values can be printed from [PRINT INF]. 1) PRINTER: Counters related to product life T-7-14 Display...
Page 208
Chapter 7 T-7-16 Display Description Unit CLN-A-1 Cumulative number of automatic cleaning 1 (normal suction) operations Times CLN-A-2 Cumulative number of automatic cleaning 2 (ink level adjusting) operations Times CLN-A-3 Cumulative number of automatic cleaning 3 (initial filling) operations Times CLN-A-6 Cumulative number of automatic cleaning 6 (strong normal suction) operations Times CLN-A-7...
Page 209
Chapter 7 4) CLEAR: Counters related to counter initialization T-7-17 Display Description Unit CLR-INK CONSUME Cumulative count of ink section consumption amount clearing Times CLR-CUTTER EXC. Cumulative count of cutter replacement count clearing Times CLR-MTC EXC. Cumulative count of maintenance cartridge replacement count Times clearing CLR-HEAD EXC.
Page 210
Chapter 7 5) EXCHANGE: Counters related to parts replacement T-7-18 Display Description Unit CUTTER EXC. Cutter replacement count Times (Count of executing cutter replacement mode) MTC EXC. Maintenance cartridge replacement count Times HEAD EXC. Printhead replacement count Times BOARD EXC.(M/B) Main controller PCB replacement count Times UNIT A EXC.
Page 211
Chapter 7 7) INK-USE1: Counters related to ink consumption T-7-20 Display Description Unit INK-USE1(XX) XX: Ink color Cumulative consumption amount of generic ink INK-USE1(TTL) Total amount of the cumulative consumption of generic ink N-INK-USE1(XX) XX: Ink color Cumulative consumption amount of refilled ink N-INK-USE1(TTL) Total amount of the cumulative consumption of refilled ink 8) INK-USE2: Counters related to ink consumption...
Page 212
Chapter 7 10) MEDIA x (x: 1 to 7): Counters related to media One to seven media types are displayed individually in order with large cumulative print area. T-7-23 Display Description Unit NAME Media type Total amount of cumulative print area of roll media and cut sheet (metric) Total amount of cumulative print area of roll media and cut sheet (inch) Sq.f ROLL...
Page 213
Chapter 7 12) MEDIASIZE1 ROLL: Counters related to roll media printing T-7-25 Display Description Unit P-SQ 36-44 Cumulative print area of paper equal to or larger than 36 inches but less than m2/Sq.f 44 inches (physical size) P-SQ 24-36 Cumulative print area of paper equal to or larger than 24 inches but less than m2/Sq.f 36 inches (physical size) P-SQ 17-24...
Page 214
Chapter 7 14) MEDIASIZE1 CUT: Counters related to cut sheet printing T-7-27 Display Description Unit P-SQ 36-44 Cumulative print area of paper equal to or larger than 36 inches but less than m2/Sq.f 44 inches (physical size) P-SQ 24-36 Cumulative print area of paper equal to or larger than 24 inches but less than m2/Sq.f 36 inches (physical size) P-SQ 17-24...
Page 215
Chapter 7 16) HEAD DOT CNT.1: Counter related to dot count T-7-29 Display Description Unit XX: Ink color (x 1,000,000) dots Dot counts of each colors of the currently installed printhead Total dot counts of each colors of the currently installed printhead (x 1,000,000) dots 17) HEAD DOT CNT.2: Counter related to dot count T-7-30 Display...
Page 216
Chapter 7 f) SETTING Make various settings. 1) Pth Turn on or off the head pulse rank control function. Default: OFF 2) RTC Set RTC (real time clock) after replacing the lithium battery on the main controller PCB. T-7-32 Display Description DATE yyyy/mm/dd...
Page 217
Chapter 7 Display Description PARTS- PARTS xx: Unit number of consumable parts CHG CNT (For details, refer to "Maintenance and Inspection" > "Consumable Parts") Initialize the consumable part replacement frequency. (Clear [COUNTER] > [EXCHANGE] > [UNIT x EXC], and count up [COUNTER] > [CLEAR] >...
Chapter 7 7.1.4 Sample Printout 0017-5665 a) PRINTINF A sample printout that is produced by executing [SERVICE MODE] > [DISPLAY] > [PRINTINF] is shown below, along with instructions about how to interpret it. xxxx PRINT INF Firm:00.49 Boot:00.31 MIT(DBF):9303 MIT(DB):1.02 S/N:DF029090 SYSTEM TYPE:DF029090 24 0 TMP:26 SIZE_LF: 0.0 SIZE_CR: 514.3...
Page 219
Chapter 7 (1) Version numbers of the firmware installed in the printer, boot ROM, and MIT DB format (2) Printer information For more item details, see "Detail of Service Mode" > "a) Display". (3) Counter information For more item details, see "Detail of Service Mode" > "e) Counter". (a) Consumables status (b) Number of days elapsed since the counter was last reset (c) Counter value...
Page 220
Chapter 7 c) NOZZLE 2/NOZZLE 3 A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [PRINT PATTERN]> [NOZZLE 2] or [NOZZLE 3]is shown below. F-7-3 d) OPTICAL AXIS A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [PRINT PATTERN]> [OPTICAL AXIS] is shown below.
Page 221
DETAIL A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [HEAD ADJ.] > [AUTO HEAD ADJ]> [DETAIL] is shown below. Printhead Adjustment Pattern A-11 A-10 A-12 Canon imagePROGRAF iPF600 Printhead Adjustment Pattern D-10 D-11 D-12 F-7-5 7-30...
Page 222
Chapter 7 f) BASIC A sample printout that is produced by executing [SERVICE MODE]> [ADJUST]> [HEAD ADJ.] > [AUTO HEAD ADJ]> [BASIC] is shown below. Printhead Adjustment Pattern D-10 D-11 D-12 F-7-6 7-31...
Chapter 7 7.2 Special Mode 7.2.1 Special Modes for Servicing 0014-3355 This printer supports the following special modes in addition to the service mode: - PCB replacement mode - Download mode - Counter display mode 1. PCB replacement mode This mode is used when replacing the main PCB or MC relay PCB. By executing this mode, - Backup data of the settings and counter values stored in the MC relay PCB are moved to the new main PCB.
Page 224
Chapter 7 b) Procedure When "Download Mode/Send Firmware" is shown on the display, transfer the firmware. When downloading of the firmware is completed, the printer is turned off automatically. 3. Counter display mode Use this mode to view only printer counter information. a) Invoking counter display mode 1) Press the [MENU] button to keep [Information] >...
Chapter 8 8.1 Outline 8.1.1 Outline 0014-1949 The printer indicates errors using the display and LEDs. If an error occurs during printing, the printer status is also displayed on the status monitor of the printer driver. The following three types of errors are displayed on the display: - Warning Status where the print operation can be continued without remedying the cause of the problem.
Chapter 8 8.2 Warning Table 8.2.1 Warnings 0014-1952 The codes correspond to the numbers shown on the DIPLAY in the service mode. T-8-2 Code Display massage Status 1000 Ink Lv1: Chk BK ink tank is almost empty 1001 Ink Lv1: Chk Y ink tank is almost empty 1002 Ink Lv1: Chk...
Chapter 8 8.3 Error Table 8.3.1 Error Code List 0014-1956 The codes correspond to the numbers shown on the DISPLAY in the service mode. T-8-3 Code* Description 03010000-200C Media leading edge not detected 03010000-200D The trailing edge of cut sheet cannot be detected 03010000-200E Too small media 03010000-200F...
Page 230
Chapter 8 Code* Description 03130031-2F25 Unable to detect CR motor HP 03130031-2F26 Carriage cannot operate 03130031-2F27 Carriage movement timeout 03130031-2F2A Feed roller HP sensor error 03130031-2F2D Pump error 03130031-2F2E Roll movement timeout 03130031-2F32 Multi sensor faulty 03130031-2F3A Valve motor error 03130031-4027 Lift movement time-out 03800200-2802...
Page 231
Chapter 8 Code* Description 03830202-2542 Ink tank ID error (M) 03830203-2543 Ink tank ID error (C) 03830204-2540 Ink tank ID error (BK) 03830206-2546 Ink tank ID error (MBK) 03830206-2547 Ink tank ID error (MBK2) 03830301-2561 Ink tank EEPROM error (Y) 03830302-2562 Ink tank EEPROM error (M) 03830303-2563...
Chapter 8 8.4 Sevice Call Table 8.4.1 Service call errors 0013-7771 *Codes correspond to the numbers shown on the DIPLAY in the service mode. T-8-4 Code* Description Display message ERROR Exxx-xxxx E141-4046 Recovery system rotation court reached 50,000. Call For Service E144-4047 Feed system counting error E146-4001...
Page 235
General Circuit Diagram (2/4) Main controller PCB (2/3) Pump Feed roller C L 1 encoder encoder sensor Roll media Pump cam Media Feed motor Feed roller Suction fan Mist fan (R) Mist fan (L) Lift cam Lift motor Purge Carriage motor sensor rewinding clutch Pressure sensor...
Page 236
General Circuit Diagram (3/4) Main controller PCB (3/3) Maintenance cartridge relay PCB Temperature/ Head humidity Ink tank Ink tank Valve open/ management detection ROM PCB (L) ROM PCB (R) Ink tank closed sensor sensor Maintenance cover switch detection cartridge sensor ROM PCB Valve motor Ink detection sensor...
Page 237
General Circuit Diagram (4/4) Multi sensor Printhead Head relay PCB Carriage relay PCB (2/2) Linear encoder Carriage cover sensor sensor F-1-4...
Need help?
Do you have a question about the iPF710 and is the answer not in the manual?
Questions and answers