Chapter 5 Troubleshooting; Power/Status Indicator Light Is Not Turning On; Network Extender Has Not Acquired A Gps Fix Even After An Hour - Samsung 4G LTE Network Extender 2 User Manual

Chapter 5
This section provides some troubleshooting tips for the Network Extender.

Power/Status Indicator Light is Not Turning On

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Network Extender Has Not Acquired a GPS Fix
Even After an Hour
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Verizon 4G LTE Network Extender 2 User Guide v1.1
Copyright © 2017, All Rights Reserved.
Make sure the power adapter is securely connected to a working power outlet.
Make sure the power adapter's connector is securely inserted into the 12V DC
port on the back of the Network Extender.
Make sure that your Network Extender is at least 10 feet away from any
communication devices or appliances that generate electromagnetic radiation
(e.g., Wi-Fi routers or microwave ovens)
If you have another Network Extender, make sure their GPS antennas are at
least 150 mm apart.
If possible, move the Network Extender to a new location with fewer
surrounding obstructions. The new location should be in an open area and
closer to a window.
If the GPS signal is not detected even in the new location, install the 23' GPS
extension cable and reposition the GPS antenna for optimal signal like near a
window, as shown in the Configuring Your Device section.
The GPS antenna must stay connected to the Network Extender at all times
for operation. Make sure that the GPS antenna is connected properly.
If repositioning the GPS antenna does not clear the issue, you may need to
purchase and install an external outdoor antenna. Please refer to the "Outdoor
GPS Antenna" section in Chapter 4 Configuring Your Device.
Troubleshooting
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