Section 5 Set Up Automated Attendant To Answer Outside Calls - NEC SL1100 Feature Manual

ISSUE 3.5
1. In 47-02-01 Mailbox Type, enter 1 to enable a Subscriber Mailbox for each extension.
• To make programming easier, consider associating a mailbox number with a station port. For
example, mailbox 1 should correspond to port 1, which in turn corresponds to extension 101.
2. In 47-02-02 Mailbox Number, select the extension number to be associated with the mailbox you
are programming.
• Normally, mailbox 1 should use Mailbox Number 101, mailbox 2 should use Mailbox Number
102, etc.
3. For Voice Mail access;
• You can optionally use 15-07-01 Programming Function Keys to assign a Voice Mail key (code
751 + 77).
• If you don't assign the Voice Mail key for Voice Mail access, an extension user can access his
mailbox by the following actions:
- Press Speaker key
- Dial InMail pilot number
- Dial mailbox number
S 5 SET UP AUTOMATED ATTENDANT TO ANSWER
ECTION
OUTSIDE CALLS
To enable Automated Attendant to answer outside calls, set up Direct Inward Lines (DILs) and
terminate them to InMail.
Automated Attendant enables the following capabilities:
• All calls are answered by Call Routing Mailbox 1 and Dial Action Table 1. This happens because:
- Answer Table 1 Runs Monday-Friday from 8:30 AM to 5:00 PM, and uses Call Routing Mailbox 1.
- At all other times, the Default Mailbox answers - also using Call Routing Mailbox 1.
• Dial Action Table 1 allows outside callers to perform the following actions:
- Dial system extensions (if installed).
- Dial 0 (Operator access code) for an operator (extension 101).
*
- Dial + Extension to leave a Quick Message in a mailbox.
- Dial # + Extension to remotely log on to their mailbox.
- Wait on the line to be automatically routed to the operator.
To Set up the Automated Attendant to answer outside calls:
1. Set up trunks as Direct Inward Lines.
Program
Number
22-02-01 Incoming Call Trunk Setup
InMail Feature Manual
Program Name
Assign Service Type 4 to each trunk you want to be a DIL. Make a
separate entry for each Night Service mode.
Description
By default, trunks are Service Type 0 (Normal).
SL1100
1-3