Hp Hardware Support Services; Hp-Authorized Reseller; Helpful Web Sites - HP ML110 G1 User Manual

HP hardware support services

HP Instant Support Enterprise Edition (ISEE) provides proactive remote
monitoring, diagnostics, and troubleshooting to help you enhance the
availability of your servers, as well as storage and network devices. The
ISEE software is located on the storage server in the
c:\hpnas\components\ISEE folder. For more information, go to the
HP web site:
http://h20219.www2.hp.com/services/cache/10707-0-0-225-121.aspx
HP Services provides service tools that notify you when a significant
system event has or will occur. These tools, WEBES System Event Analyzer
(SEA) and OSEM, are used both as part of the ISEE remote service
offering and as standalone tools to HP service customers. They are
designed to send a notification only when an event or series of events has
occurred that require service action. They are not intended to be real time
system state monitors that trigger with every event. Most system
components have the capability of sending hundreds of state events
during normal operation. SEA and OSEM are designed to filter these
component events and only notify customers and/or HP Services when
action needs to be taken to resolve or prevent an outage. As designed
they will not report all events. Other utilities are available to monitor real
time system state. The software is located on the storage server in the
c:\hpnas\components\OSEM and
c:\hpnas\components\WEBES folders.
NOTE:
ProLiant Storage Servers.

HP-authorized reseller

For the name of your nearest HP-authorized reseller:
• In the United States, call 1-800-282-6672.
• Elsewhere, visit the HP web site: http://www.hp.com. Then click
Contact HP to find locations and telephone numbers.

Helpful web sites

For third-party product information, see the following HP web sites:
• http://www.hp.com
• http://www.hp.com/go/storage
• http://www.hp.com/support/
• http://www.docs.hp.com
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These features are only available on the 300 or 500 series