Mitsubishi Electric AE-200A Service Handbook page 79

[V Troubleshooting]
(3) When 0003 or 6920 error on the TG-2000A in the check item using ping
Use a PC to check the communication status of equipment for which a communication error is occurring between equipment.
TG-2000A
PC for check
Start the check.
Is pinging the IP address of the
AE-200/AE-50/EW-50 from the PC
of the TG-2000A successful? *2
Is pinging the IP address of the
AE-200/AE-50/EW-50 successful
when the PC for the check is
connected to HUB 1?
Is pinging the IP address of the
AE-200/AE-50/EW-50 successful
when the PC for the check is
connected to HUB 2?
Is pinging the IP address of the
TG-2000A successful when the
PC for the check is connected to
HUB 2?
HUB 1
From
*2 For details on the ping check
No
method and result, refer to page 77.
No
No
No
To A
HUB 2
AE-200
If the problem is not resolved after
B
performing the check again and the
cause is unknown, notify the details of the
check and result to the system designer
and ask what to do.
Yes
Perform the ping check again to confirm
whether or not a communication error is
occurring.
Replace the LAN cable connecting the
Yes
TG-2000A and HUB 1 and then return to the
beginning and check the communication
between the equipment.
HUB 1 may have failed or the LAN cable
Yes
connecting HUB 1 and HUB 2 may have failed.
Replace HUB 1 or the LAN cable and then return
to the beginning and check the communication
between the equipment.
Check the IP address of the
AE-200/AE-50/EW-50.
Yes
If it is not incorrect, replace the LAN cable
connecting HUB 2 and AE-200/AE-50/EW-50
and then return to the beginning and check the
communication between the equipment.
75
AE-50
(or EW-50)