When Subscribers Talk On The Ip Phone, The Voice Heard Is Excessively Low - Huawei eSpace 6805 Administrator's Manual

Huawei IP Phone eSpace
6805&6810&6830&6850&6870
Administrator Guide
4.2.14 When Subscribers Talk on the IP Phone, the Voice Heard Is
Excessively Low
Problem
When subscribers talk on the eSpace 6805, eSpace 6810, eSpace 6830, eSpace 6850 and
eSpace 6870, the voice heard is excessively low.
Cause
The volume of the IP phone is excessively low.
Solution
The volumes of the eSpace 6805, eSpace 6810, eSpace 6830, eSpace 6850 and eSpace 6870
include the microphone volume of the IP phone, hand-free speaker volume, earphone volume,
and microphone volume of the earphone. The preceding volumes are output volumes and the
microphone volume of the earphone is the input volume. The input volume of the IP phone
and hand-free speaker cannot be adjusted. The adjustment of the volumes is independent, that
is, adjusting the microphone volume of the IP phone does not affect the volume of the
speaker.




Figure 4-5 Headset TX gain (dB)
Issue 01 (2012-06-20)
Adjustment of the microphone volume of the IP phone: Press the Up or Down arrow key
to adjust the volume after the IP phone is picked up. The default volume is four blocks.
The maximum volume is seven blocks.
Adjustment of the hand-free speaker volume: Press the Up or Down arrow key to adjust
the volume after the hand-free key is pressed. The default volume is four blocks. The
maximum volume is seven blocks.
Adjustment of the earphone volume: Press the Up or Down arrow key to adjust the
volume after the HEADSET key is pressed. The default volume is four blocks. The
maximum volume is seven blocks. For certain earphones, if the volume is low after the
volume of the IP phone is set to seven blocks. In this case, you can access the BASIC
SETTINGS page and set the value of Headset RX gain (dB) to +6 dB. Then the
volume of about one block is increased.
Adjustment of the microphone volume of the earphone: On the IP phone, the microphone
volume cannot be adjusted. You can access the BAISC SETTINGS page and adjust the
value of Headset TX gain (dB). Then the microphone volume is adjusted.
 Up and Down keys in hook-off state can be used to adjust the microphone volume of the IP phone,
the hand-free speaker volume, and the earphone volume.
 The parameters Headset RX gain (dB) and Headset TX gain (dB) on the Web configuration page
can be used to adjust only the speaker volume of the earphone and the microphone volume of the
earphone.
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
4 Troubleshooting
49