Master Spas H2X Owner's Manual
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Master Spas H2X Owner's Manual

Master Spas H2X Owner's Manual

Fitness swim spas
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W A T E R T O T H E E X T R E M E
swimming l fitness l therapy l family fun l premium line of jetted swim spas
INTERNATIONAL
OWNER'S MANUAL

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  • Page 1 W A T E R T O T H E E X T R E M E swimming l fitness l therapy l family fun l premium line of jetted swim spas INTERNATIONAL OWNER’S MANUAL...

  • Page 3: Record Of Ownership

    Please be sure to register your swim spa so we can efficiently assist with any questions you may have. Until your swim spa has been registered, Master Spas Inc. will not have record of your owner- ship. To register your swim spa, visit www.MasterSpas.com and access our Owner’s Support within the Resources tab on the page.

  • Page 4: Table Of Contents

    TABLE OF CONTENTS Record of Ownership ......................1 Table of Contents ........................2 Safety Instructions ......................3-10 Glossary of Swim Spa Terminology .................. 11-13 Site Preparation / General Guidelines ................14-16 Installation Instructions ......................17 The Advantages of Eco Pur Filtration ..................18 Water Chemistry Terms You Should Know ...............

  • Page 5: Safety Instructions

    INTRODUCTION It’s time to relax! You now have your very own portable spa by Master Spas, Inc. By fully under- standing the operation of each of the features of your new Master Spa, you will be assured of many years of hassle-free, hot water therapy and fun.

  • Page 6: Important Safety Instructions

    SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS When installing and using this electrical equipment, basic safety precautions should be observed including the following: READ AND FOLLOW ALL INSTRUCTIONS WARNING – To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.
  • Page 7 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) (For units with GFCI) WARNING – This product is provided with a ground-fault circuit interrupter located on the front panel of selected swim spas and on the power cord of 120 volt convertible spas. The GFCI must be tested before each use. With the product operating, open the service door.
  • Page 8 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly preg- nant women should limit spa water temperatures to 38˚C (100˚F). c) Before entering a spa, the user should measure the water temperature since the tolerance of water temperature- regulating devices varies.
  • Page 9 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) DANGER – To reduce the risk of injury to persons, do not remove the suction grate. Suction through drains and skimmers is powerful when the jets in the spa are in use. Damaged covers can be hazardous to small children and adults with long hair.

  • Page 10: Save These Instructions

    SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) The unit should be subjected to periodic routine maintenance once every quarter to make sure that the it is operating properly. DANGER – Risk of Electric Shock. A green colored terminal or a terminal marked G, GR, Ground, Grounding or the symbol shown in Figure 14.1 of UL 1563 is located inside the supply terminal box or compartment.
  • Page 11 SAFETY INSTRUCTIONS WARNING: CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT SUPERVI- SION AVERTISSEMENT: NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAXATION SANS SURVEILLANCE WARNING: DO NOT USE SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT.

  • Page 12: Safety Instructions

    SAFETY INSTRUCTIONS WARNING: DO NOT USE A SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENUOUS EXERCISE AVERTISSEMENT: NE PAS UTILISER UNE CUVE DE RELAXATION IMMÉDIATEMENT APRÉS UN EXERCISE FATIGANT WARNING: PROLONGED IMMERSION IN A SPA OR HOT TUB MAY BE INJUROUS TO YOUR HEALTH AVERTISSEMENT: L’UTILISATION PROLONGÉE D’UNE CUVE DE RELAXATION PEUT...

  • Page 13: Glossary Of Swim Spa Terminology

    GLOSSARY OF SWIM SPA TERMINOLOGY Your new Master Spa features a variety of jets. All jets, regardless of style return the water to the swim spa. Air is mixed with the water by using the air controls (if equipped) creating a gentle to most vigorous massage.
  • Page 14 These are the skirt panels located around all four sides of the swim spa. All of the skirt panels are removable should service be required. Master Spas recommends at least 3 feet of access be provided around the swim spa.
  • Page 15 The on/off control for the lighting in your swim spa is located on the spa end topside control panel. 24. EXERCISE JETS (H2X Swim Spas) These large jets are grouped at the end of your swim spa to offer water flow for exercising against.

  • Page 16: Site Preparation / General Guidelines

    Please be sure to contact and review these site and installation plans with your Master Spas dealer prior to delivery. 2) Surface/Pad Requirements - When your new swim spa is filled with water and bathers, it may weigh as much as several tons.
  • Page 17 GUIDELINES FOR PARTIALLY OR FULLY RECESSED INSTALLATION Swim Spas manufactured by Master Spas, Inc. are designed to be installed in a variety of settings. One of which is installing below grade. Should a swim spa be installed below the level of the site drainage system (below grade), a system for preventing water collecting and pooling must be designed based on the requirements of the local authority having jurisdiction.
  • Page 18 SITE PREPARATION / GENERAL GUIDELINES DO NOT DIVE. DO NOT DIVE.

  • Page 19: Installation Instructions

    Due to the nature of water flow and hydro-therapy pumps, please be advised that air locking of pumps may occur. Master Spas, Inc. has taken measures to reduce the possibility of this, but it still may occur, especially after filling the swim spa. This is not a service covered by the warranty and service charges may apply.

  • Page 20: The Advantages Of Eco Pur Filtration

    Note: Eco Pur™ filters are not recommended for use with Bromine. Consult your dealer for addi- tional information. Master Spas, Inc. products are not designed to be used with Biquanides. These chemicals are found in SoftSwim® and Baqua Spa® products. Due to adverse effects from these types of sanitizers, the use of these products may void the spa warranty.

  • Page 21: Water Chemistry Terms You Should Know

    WATER CHEMISTRY TERMS YOU SHOULD KNOW Before jumping into Water Maintenance, here are some terms to help you. Parts per million, or ppm: This is a form of measurement used in most pool or spa chemical readings. Best described as any one million like items of equal size and make up, next to one unlike item, but of equal size.

  • Page 22: Water Chemistry Terms You Should Know

    WATER CHEMISTRY TERMS YOU SHOULD KNOW Sanitizers: This is what kills the germs and bacteria that enter the water from the environment and the human body. A. Chlorine 1. Only one type is approved for spa use. Sodium dichlor which is granular, fast dissolv- ing and pH neutral chlorine.

  • Page 23: Why Are Chemicals Important In A Swim Spa

    WHY ARE CHEMICALS IMPORTANT IN A SWIM SPA 1. Evaporation: As water evaporates, only pure water evaporates, leaving the salts, minerals, metals, and any unused chemicals behind. Adding water adds more salts, minerals, and metals. In time, the water can become saturated with these dissolved solids and can cause stains or scale to form on the walls of the swim spa or a scale build up inside the equipment.

  • Page 24: Water Maintenance

    WATER MAINTENANCE – START-UP Step 1: Your swim spa should be filled using a Pre-filter, which can be obtained from your local dealer. This Pre-filter will help remove many of the minerals existing in the water, which will make adjusting the water balance easier after a new fill. Never use more then 50% softened water when filling the swim spa.

  • Page 25: Schedule

    WATER MAINTENANCE – SCHEDULE BEFORE EACH USE Check swim spa water with a test strip for proper sanitation levels and adjust accordingly to the proper levels. Free chlorine level should be 2.0 - 4.0 ppm. Appropriate levels should be present before use of the swim spa.
  • Page 26 WATER MAINTENANCE – SCHEDULE AS NEEDED If water looks hazy, check PH and Total Alkilinity, and treat with chlorine*. Always refer to the chemical manufactures dosage recommendations listed on the container. Free chlorine levels should be maintained between 2.0 - 4.0 ppm. These are general recommendations for water maintenance that may vary by usage and bather load.

  • Page 27: Troubleshooting Guide

    WATER MAINTENANCE – TROUBLE-SHOOTING GUIDE PROBLEM POSSIBLE CAUSES HOW TO FIX IT Chlorine / Bromine Odor • Excessive Chlorine or • Shock water with non-chlorine bromine levels shock treatment • Low pH • Adjust pH if necessary Water Odor • Low levels of sanitizer •...

  • Page 28: Regular Maintenance Procedures

    Regular Maintenance Procedures Note: These are maintenance procedures are the responsibility of the swim spa owner to perform. These procedures are not covered by the swim spa warranty. CLEANING JETS The majority of jets in your swim spa can individually be turned on/off. If any of these jets become hard to turn, it will be necessary to remove the jet to clean it as grit/sand and mineral deposit may be present.
  • Page 29 1. Turn power off to the swim spa. 2. Remove any large or floating debris from the filter area. For the H2X Therapool models, remove filter lid located on top of filter weir to access filters and skip to step 6.
  • Page 30 REGULAR MAINTENANCE PROCEDURES Note: These are maintenance procedures are the responsibility of the swim spa owner to perform. These procedures are not covered by the swim spa warranty. CARE OF LAMINAR FLOW JETS: • In order to keep your Laminar Flow Jets operating properly, follow these instructions in sequence: - Turn off Laminar Flow Jets - Remove outer ring by turning face counter clockwise - Remove internal Jet insert with a pair of needle nose pliers...
  • Page 31 These procedures are not covered by the swim spa warranty. STAINLESS STEEL Master Spas uses stainless steel in a number of our swim spas. Its lasting beauty and resistance to corrosion make it an excellent material for handrails and jets faces.
  • Page 32 Regular Maintenance Procedures Note: These are maintenance procedures are the responsibility of the swim spa owner to perform. These procedures are not covered by the swim spa warranty. Your swim spa requires periodic draining and cleaning to ensure a safe, healthy environment. It is recommended that you clean your swim spa at least every 180 days.

  • Page 33: Swim Spa Troubleshooting Guide

    SWIM SPA TROUBLE SHOOTING GUIDE Note: For wiring outside of U.S. and Canada, GFCI may be referred to as a RCD (residual current device). Be sure all local electrical codes are followed. NOTHING ON THE SWIM SPA OPERATES 1. Check the control panel display for any messages. If there is a message, refer to the diagnostic sec- tion on that model swim spa.
  • Page 34 SWIM SPA TROUBLE SHOOTING GUIDE Note: For wiring outside of U.S. and Canada, GFCI may be referred to as a RCD (residual current device). Be sure all local electrical codes are followed. SWIM SPA NOT HEATING If the swim spas heater has failed, the majority of the time it will trip the GFCI breaker. If the swim spa is not heating and has not tripped the breaker, please follow these steps: 1.

  • Page 35: Winterizing & Storing Your Swim Spa

    * Disclaimer: Master Spas does not recommend winterizing your swim spa. If you choose to do so, any damage that may result is not covered under the swim spa warranty.

  • Page 36: Swim Spa Care & Maintenance Record

    SWIM SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE Drain & Clean Spa Clean Filter Cartridge Soak Filter Cartridge in Solution Test GFCI Clean and Condition Spa Cover Miscellaneous Service Miscellaneous Service DO NOT DIVE. DO NOT DIVE.
  • Page 37 SWIM SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE Drain & Clean Spa Clean Filter Cartridge Soak Filter Cartridge in Solution Test GFCI Clean and Condition Spa Cover Miscellaneous Service Miscellaneous Service DO NOT DIVE. DO NOT DIVE.

  • Page 38: Swim Spa Care & Maintenance Record

    SWIM SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE Drain & Clean Spa Clean Filter Cartridge Soak Filter Cartridge in Solution Test GFCI Clean and Condition Spa Cover Miscellaneous Service Miscellaneous Service DO NOT DIVE. DO NOT DIVE.
  • Page 39 SWIM SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE Drain & Clean Spa Clean Filter Cartridge Soak Filter Cartridge in Solution Test GFCI Clean and Condition Spa Cover Miscellaneous Service Miscellaneous Service DO NOT DIVE. DO NOT DIVE.

  • Page 40: Electrical Requirements

    See below chart for wire size conversion. All Master Spas equipment packs are wired for 230 VAC only. The only electrical supply for your spa must include a switch or circuit break- er to open all non-grounded supply conductors to comply with BS7671 (or other local jurisdiction code or law).
  • Page 41 ELECTRICAL REQUIREMENTS 230 Volt 50 hz – residual current devices (rcds) A residual current device (RCD, or R.C.D. henceforth) is the generic term for a device that monitors the current in the line conductor and the neutral conductor in an earthed system. In a circuit that’s operating properly, the vector sum of the live and neutral current values added together will be zero.
  • Page 42 ELECTRICAL REQUIREMENTS MS40E/MS81SPAE Hook-Up As Manufactured: Single Service, TN and TT Electrical Systems (1x16 Amp or 1x32 Amp)* 3 Wires (1 Line + 1 Neutral + 1 Protective Earth). Protective Earth wire (Green/Yellow) must be connected to system ground terminal as marked. All equipment (pumps, heater, etc.) runs on service line L1. Heat Disable dip switches must be evaluated to prevent the spa maximum ampacity from exceed- ing the service maximum ampacity.
  • Page 43 ELECTRICAL REQUIREMENTS MS40E/MS81SPAE Hook-Up Brown L1 Blue N Brown L2 Brown L3 Ground * Must be sized to spa specification. Spa rated maximum ampacity cannot exceed the service maximum ampacity. This does not represent an option to the Installer. NOTE: Actual wiring of RCD will vary by manufacturer of RCD. Improper wiring of RCD may result in permanent damage to spa control pack.
  • Page 44 ELECTRICAL REQUIREMENTS MS50E Hook-Up As Manufactured: Single Service, TN and TT Electrical Systems (1x16 Amp or 1x32 Amp)* 3 Wires (1 Line + 1 Neutral + 1 Protective Earth). Protective Earth wire (Green/Yellow) must be connected to system ground terminal as marked. All equipment (pumps, heater, etc.) runs on service line L1. Heat Disable dip switches must be evaluated to prevent the spa maximum ampacity from exceed- ing the service maximum ampacity.
  • Page 45 ELECTRICAL REQUIREMENTS MS6013XE Hook-Up As Manufactured: Single Service, TN and TT Electrical Systems (1x16 Amp or 1x32 Amp)* 3 Wires (1 Line + 1 Neutral + 1 Protective Earth). Protective Earth wire (Green/Yellow) must be connected to system ground terminal as marked. All equipment (pumps, heater, etc.) runs on service line L1. Heat Disable dip switches must be evaluated to prevent the spa maximum ampacity from exceeding the service maximum ampacity.
  • Page 46 ELECTRICAL REQUIREMENTS MS6013XE Hook-Up Optional 2: 3-Phase Service, TN and TT Electrical Systems 5 Wires (3 Lines + 1 Neutral + 1 Protective Earth)*. Protective Earth wire (Green/Yellow) must be connected to system ground terminal as marked. IMPORTANT: Each service MUST include a neutral wire, with a line to neutral voltage of 230VAC.

  • Page 47: Model Specifications

    MODEL SPECIFICATIONS See Electrical Requirements Section. Full weight based on dry weight of spa, max seating capacity of spa, assumed average weight per person of 185 pounds and estimated water weight of 8.34 pounds per gallon. Rounded up in increments of 5. * Default Minimum Electrical Requirement as Configured from Manufacturing.

  • Page 48: Spa Controls - Icon Spa Touch

    Spa Controls - Icon Spa Touch The Main Screen DO NOT DIVE. DO NOT DIVE.

  • Page 49: Spa Controls

    Spa Controls The Main Screen                   SPA STATUS Important information about spa operation can be seen on the Main Screen. Most features, including Set Temperature adjustment, can be accessed from this screen. The actual water temperature can be seen, and the Set Temperature can be adjusted.
  • Page 50 Spa Controls The Main Screen ICON SPECIFICATIONS = High Temperature Range = Low Temperature Range = Ready Mode = Ready And Rest Mode = Rest Mode = Filter1 Mode = Filter2 Mode = Filter1 and 2 Mode = Ozone is Running. If you don't see the icon that means the Ozone is OFF. = Cleanup Cycle is Running.
  • Page 51 Spa Controls The Main Screen ICON SPECIFICATIONS = Fahrenheit or = Celsius. 14. Indicates if the temperature is in 15. Current water temperature. = Settings is Active = Settings is Inactive 16. Setting Icon. Takes you to Settings Menu Screen Where the available specific features that can be adjusted for the control can be adjusted.
  • Page 52 Spa Controls The Main Screen MESSAGES At the bottom of the screen, at certain times an indicator may appear showing that a message is waiting. Touch this indicator to go to the Message Display Screen. On that Screen some of the messages can be dismissed.
  • Page 53 Spa Controls The Set Temperature Set Temperature Set Temperature Down SET TEMPERATURE Press Up or Down once to display the Set Temperature (indicated by a flashing ºF or ºC). Press Up or Down again to modify the Set Temperature. The Set Temperature changes immediately. If you need to switch between High Temperature Range and Low Temperature Range you need to go to the Settings Screen.
  • Page 54 Spa Controls The Spa Screen ALL EQUIPMENT ACCESS The Spa Screen shows all available equipment* to control. The display shows icons that are related to the equipment installed on a particular spa model, so this screen may change depending on the installation.
  • Page 55 Spa Controls Common Buttons VALUES INCREMENT/DECREMENT If an Up or Down button is shown and pressed when on an editing page, and a value has been selected (highlighted), the value can be incremented by pressing the up arrow or decremented by pressing the down arrow.
  • Page 56 Spa Controls Common Buttons EXITING SCREENS The Back button is on every screen except the Main Screen, the Priming Mode Screen are a Message Display Screen. When you see only this button, or this button plus an Inactive Save Button, it means Back or Exit. It appears on editing screens before you have changed any value, as well as on all other screens.
  • Page 57 Spa Controls Common Buttons PAGE RIGHT/LEFT If there is a right arrow at the bottom of the screen, it takes you to the next page. If there is a left arrow at the bottom of the screen, it takes you to the previous page. PAGE UP/DOWN If an Up or Down button is shown and pressed when on a page with a text list, the list can be scrolled a page at a time.

  • Page 58: The Settings Screen

    Spa Controls The Settings Screen PROGRAMMING, ETC. The Settings Screen is where all programming and other spa behaviors are controlled. Each icon on the Settings screen takes you to a different screen, where one or more setting may be viewed and/or edited. The Heat Icon takes you to a screen where you control the Heat...
  • Page 59 Spa Controls The Settings Screen HEAT MODE – READY VS. REST In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.” The heater pump can be either a 2-speed pump (Pump 1) or a circulation pump. If the heater pump is a 2-Speed Pump 1, Ready Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display.
  • Page 60 Spa Controls Fill it up! PREPARATION AND FILLING Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process.
  • Page 61 Spa Controls Spa Behavior PUMPS On the Spa Screen, select a “Jets” button once to turn the pump on or off, and to shift between low- and high-speeds if equipped. If left running, the pump will turn off after a time-out period. Non-Circ Systems The low-speed of pump 1 runs when the blower or any other pump is on.
  • Page 62 Spa Controls Spa Behavior FREEZE PROTECTION If the temperature sensors within the heater detect a low enough temperature, then the water devices automatically activate to provide freeze protection. The water devices will run either continuously or periodically depending on conditions. CLEAN-UP CYCLE (OPTIONAL) When a pump is turned on by a button press, a clean-up cycle begins 30 minutes after the pump is turned off or times out.
  • Page 63 Spa Controls Time-of-Day BE SURE TO SET THE TIME-OF-DAY Setting the time-of-day is important for determining filtration times and other background features. The Heat Icon on the Settings Screen takes you to a screen where you control the Time-of-Day. On the Time-of-Day screen, simply select the Hours and Minutes. Use the Up and Down Buttons to make changes, then Save.
  • Page 64 Spa Controls Adjusting Filtration MAIN FILTRATION Using the same adjustment as Setting the Time, Filter Cycles are set using a start time and a duration. Each setting can be adjusted in 15-minute increments. The panel calculates the end time and displays it automatically. The Filter Icon on the Settings Screen takes you to a screen where you control the Filter Cycles.
  • Page 65 Spa Controls Adjusting Filtration PURGE CYCLES In order to maintain sanitary conditions, as well as protect against freezing, all pumps will purge water from their respective plumbing by running briefly at the beginning of each filter cycle. If the Filter Cycle 1 duration is set for 24 hours, enabling Filter Cycle 2 will initiate a purge when Filter Cycle 2 is programmed to begin.

  • Page 66: Restricting Operation

    Spa Controls Restricting Operation The control can be restricted to prevent unwanted use or temperature adjustments. Locking the Panel prevents the controller from being used, but all automatic functions are still active. Locking the Settings allows Jets and other features to be used, but the Set Temperature and other programmed settings cannot be adjusted.
  • Page 67 Spa Controls Additional Settings HOLD - M037* Hold Mode is used to disable the pumps during service functions like cleaning or replacing the filter. Hold Mode will last for 1 hour unless the mode is exited manually. If spa service will require more than an hour, it may be best to simply shut down power to the spa.
  • Page 68 Spa Controls The Utilities Screen UTILITIES The Utilities Icon in the Settings Screen takes you to the Utilities Screen. The Utilities Screen may contain the following: FAULT LOG The Fault Log is a record of the last 24 faults that can be reviewed by a service tech. Use the Up and Down buttons to view each of the Faults.
  • Page 69 Spa Controls Additional Settings UNITS SCREEN The Units Icon on the Settings Screen takes you to the Units Screen. Press “Temp Display” to change the temperature between Fahrenheit and Celsius. Press “Time Display“ to change the clock between 12 hr and 24 hr display. REMINDERS The Reminder Icon on the Settings Screen takes you to the Reminders screen.
  • Page 70 Spa Controls Additional Settings CLEANUP CYCLE Cleanup Cycle Duration is not always enabled, so it may not appear. When it is available, set the length of time the heat/filter pump will run after each use. 0-4 hours are available. Setting to 0.0 Hr prevents the Cleanup Cycles from running.
  • Page 71 Spa Controls Information SYSTEM INFORMATION The System Information Screen displays various settings and identification of the particular system. System Model Displays the Model Number of the System. Panel Version Displays a number of the software in the topside control panel. Software ID (SSID) Displays the software ID number for the System.
  • Page 72 Spa Controls Utilities – GFCI Test Feature The Ground Fault Circuit Interrupter (GFCI) or Residual Current Detector (RCD) is an important safety device and is required equipment on a hot tub installation. Forcing the GFCI Trip Test (North America Only) Touching the GFCI Test Icon on the Utilities Screen takes you to the GFCI Test screen .
  • Page 73 Spa Controls General Messages Most messages and alerts will appear at the bottom of the normally used screens. Several alerts and messages may be displayed in a sequence. WATER TEMPERATURE IS UNKNOWN After the pump has been running for 1 minute, the temperature will be displayed. POSSIBLE FREEZING CONDITION A potential freeze condition has been detected, or the Aux Freeze Switch has closed.
  • Page 74 Spa Controls Heater-Related Messages THE WATER FLOW IS LOW – M016** There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below. THE WATER FLOW HAS FAILED* –...
  • Page 75 Spa Controls Sensor-Related Messages SENSORS ARE OUT OF SYNC – M015** The temperature sensors MAY be out of sync by 3°F (1°C). Call for Service if this message does not disappear within a few minutes. SENSORS ARE OUT OF SYNC -- CALL FOR SERVICE* – M026** The temperature sensors ARE out of sync.
  • Page 76 Spa Controls System-Related Messages PROGRAM MEMORY FAILURE* – M022** At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program) and requires a service call. THE SETTINGS HAVE BEEN RESET (PERSISTENT MEMORY ERROR)* – M021** Contact your dealer or service organization if this message appears on more than one power-up.

  • Page 77: Reminder Messages

    Spa Controls Reminder Messages GENERAL MAINTENANCE HELPS. Reminder Messages can be suppressed by using the Reminders Screen. Reminder Messages and frequency may vary. These are general messages to remind users about normal spa maintenance. Some messages may not apply depending on the actual equipment in the spa.
  • Page 78 Spa Controls Reminder Messages CLEAN THE COVER May appear on a regular schedule, i.e. every 30 days. Vinyl covers should be cleaned and condi- tioned for maximum life. TREAT THE WOOD May appear on a regular schedule, i.e. every 180 days. Wood skirting and furniture should be cleaned and conditioned per the manufacturers instructions for maximum life.

  • Page 79: Spa Controls - Mp30

    Spa Controls - MP30 Main Menus NAVIGATION Navigating the entire menu structure is done with 2 or 3 buttons on the control panel. Some panels have separate WARM (Up) and COOL (Down) buttons, while others have a single Temperature button. In the navigation diagrams Temperature buttons are indicated by a single button icon.

  • Page 80: Priming The Pumps

    Spa Controls - MP30 Initial Start-Up PREPARATION AND FILLING Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process.

  • Page 81: Freeze Protection

    Spa Controls - MP30 Spa Behavior PUMPS On the Spa Screen, select a “Jets” button once to turn the pump on or off, and to shift between low and high speeds (if equipped). If left running, the pump will turn off after a time-out period. If the spa is in Ready Mode, Pump 1 low may also activate for at least 1 minute every 30 minutes to detect the spa temperature (polling) and then to heat to the set temperature if needed.
  • Page 82 Spa Controls - MP30 Temperature & Temp Range ADJUSTING THE SET TEMPERATURE When using a panel with Up and Down buttons (Temperature buttons), pressing Up or Down will cause the temperature to flash. Pressing a temperature button again will adjust the set temperature in the direction indicated on the button.
  • Page 83 Spa Controls - MP30 Mode - Ready & Rest In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.” The heater pump can be either a 2-Speed Pump 1 or a 24 hour circulation pump. If the heater pump is a 2-Speed Pump 1, READY Mode will circulate water every 1/2 hour, using Pump 1 Low, in order to maintain a constant water temperature, heat as needed, and refresh the temperature display.
  • Page 84 Spa Controls - MP30 Flip (Invert Display) NOTE: Some panels may have a dedicated FLIP button, which allows the user to flip the display with a single button-press. Adjusting Filtration MAIN FILTRATION Filter cycles are set using a duration. Each setting can be adjusted in 1-hour increments. Filter Cycle 1 and Filter Cycle 2 (if enabled) are set to the same duration.
  • Page 85 Spa Controls - MP30 General Messages PRIMING MODE Each time the spa is powered up, it will enter Priming Mode. The purpose of Priming Mode is to allow the user to run each pump and manually verify that the pumps are primed (air is purged) and water is flowing.
  • Page 86 Spa Controls - MP30 Heater Related Messages HEATER FLOW IS REDUCED (HFL) There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks” below. HEATER FLOW IS REDUCED (LF)* There is not enough water flow through the heater to carry the heat away from the heating element and the heater has been disabled.

  • Page 87: Sensor Related Messages

    Spa Controls - MP30 Sensor Related Messages SENSOR BALANCE IS POOR The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service. SENSOR BALANCE IS POOR* The temperature sensors are out of sync. The Sensor Balance is poor fault has been established for at least 1 hour.
  • Page 88 Spa Controls - MP30 System Related Messages MEMORY FAILURE - CHECKSUM ERROR* At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program) and requires a service call. MEMORY WARNING - PERSISTENT MEMORY RESET* Appears after any system setup change.

  • Page 89: Wifi Module (If Equipped)

    Android® devices. Please refer to the Balboa Water Group website and mobile device app for operation information. http://www.balboawater.com/bwa Note: WiFi Module is not available for all spa models. If this options was not added from the factory, see your Master Spas dealer for further details and compatibility. DO NOT DIVE. DO NOT DIVE.

  • Page 90: Deluxe Fusion Air Stereo Option (If Equipped)

    Deluxe Fusion Air Stereo Option (if equipped) The Deluxe Fusion Air option offers Bluetooth and FM audio modes. This system includes a water resistant, wireless remote for switching modes and controlling the audio. Warning: Never remain in your spa longer than 15 minutes per session when the water tempera- ture is above 98˚F.
  • Page 91 Deluxe Fusion Air Stereo Option 1.3 HANDHELD REMOTE CONTROL BATTERY INSTALL Unscrew the waterproof cap on the back of the remote control. Place the CR-2450 battery in the RF remote control and replace the water/dust proof cap. When the battery is installed, the remote control LCD should be solid and bright without any flickering.
  • Page 92 Deluxe Fusion Air Stereo Option 3.1 LISTENING VIA FM 1. Press (MODE) on remote control to switch to FM radio mode. If this is the first time you listen to FM radio, the default frequency will be 87.5MHz, as shown on the remote LCD.

  • Page 93: Fusion Touch Sound (If Equipped)

    FUSION TOUCH SOUND (if equipped) Warning: Never remain in your spa longer than 15 minutes per session when the water temperature is above 98˚F (36˚C). If you wish to spend more time in your spa, whether enjoying music, or just lounging, be sure to keep the spa water at or below body temperature (98.6˚F / 37˚C).
  • Page 94 FUSION TOUCH SOUND (if equipped) Warning: Never remain in your spa longer than 15 minutes per session when the water temperature is above 98˚F (36˚C). If you wish to spend more time in your spa, whether enjoying music, or just lounging, be sure to keep the spa water at or below body temperature (98.6˚F / 37˚C).

  • Page 95: Mast3Rpur (If Equipped)

    (if equipped) Note: This regular maintenance for the Mast3rPur system is not covered under the warranty of the spa. Your Master Spas Dealer or Service Center can be contacted to schedule this maintenance. WARNING: BEFORE PERFORMING ANY MAINTENANCE ON THE MAST3RPUR SYSTEM, MAKE SURE THE SPA IS SHUT DOWN.
  • Page 96 Mast3rPur (if equipped) b. Installing the UV Lamp Make sure to handle the new lamp by the ceramic endcaps and clean the UV Lamp before installation if needed. ii. Slowly place the UV Lamp into the Lamp Retainer until the top of the UV Lamp is pushed past the tabs on the Lamp Retainer.
  • Page 97 Reinstall the Upper Enclosure Assembly to the Enclosure Base. ix. The unit is now ready for normal operation. Contact your Master Spas dealer for replacement Mast3rPur parts and scheduling service for this regular maintenance.. Note: The ozone hose and check valve connecting between the ozone generator and ozone injector should be inspected and/or replaced, if necessary, every 12 months.

  • Page 98: Softtread ™ Floor System By Seadek

    Master Spas to provide the ultimate in traction while using your new swim spa for any activity. Safety while using your swim spa is of the utmost importance to Master Spas and we’ve literally got you covered with the SoftTread Floor System by SeaDek.
  • Page 100 Master Spas Inc. 6927 Lincoln Parkway Fort Wayne, IN 46804 www.MasterSpas.com The manufacturer reserves the right to change specifications or features with- out notice. As a manufacturer of spas and related products we stand behind every product we produce pursuant to those representations which are stated in our written limited warranty.

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