Master Spas Series Owner's Manual
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Master Spas Series Owner's Manual

Master Spas Series Owner's Manual

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  • Page 1 O W N E R ’ S M A N U A L...
  • Page 3 MASTER SPAS TWILIGHT OWNER’S MANUAL Welcome To Ultimate Relaxation! Thank you for choosing your new spa built by Master Spas. Please read the entire Owner’s Manual before installing and using your spa. The goal of this manual is to provide you with safety and operational information plus some tips that will help you enjoy your spa to its fullest.

  • Page 4: Table Of Contents

    Water Maintenance Trouble-Shooting Guide ............27 Why Chemicals are Important in a Spa ..............28 Maintenance Recommendations ................29 Winterizing Your Spa ....................30 Twilight Spa Specifications ..................31 Twilight Spa Controls TS 6.1, TS 67.15, TS 7.1, TS 7.15 ..............32-47 Twilight Spa Controls TS 67.25, TS 7.2, TS 7.25, TS 8.2,...

  • Page 5: Safety Instructions

    SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS Included with your new spa is a safety sign. The sign is for you and your guest’s protection and is suitable for outdoor use in wet locations. The sign should be placed in a location visible to all users of the spa. Please take time to point out the physical location of the safety sign and the importance of the safety precautions displayed on the safety sign to all of your guests.
  • Page 6 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS When installing and using this electrical equipment, basic safety precautions should be observed including the following: READ AND FOLLOW ALL INSTRUCTIONS WARNING – To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times.
  • Page 7 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) (For units with GFCI) WARNING – This product is provided with a ground-fault circuit interrupter locat- ed on the front panel of selected swim spas and on the power cord of 120 volt convertible spas. The GFCI must be tested before each use. With the product operating, open the service door.

  • Page 8: Important Safety Instructions

    SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) b) Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to 38˚C (100˚F). c) Before entering a spa, the user should measure the water temperature since the tolerance of water temperature- regulating devices varies.
  • Page 9 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) DANGER – To reduce the risk of injury to persons, do not remove the suction grate. Suction through drains and skimmers is powerful when the jets in the spa are in use. Damaged covers can be hazardous to small children and adults with long hair. Should any part of the body be drawn into these fittings, turn off the spa immediately.
  • Page 10 SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS (CONT.) The unit should be subjected to periodic routine maintenance once every quarter to make sure that the it is operating properly. DANGER – Risk of Electric Shock. A green colored terminal or a terminal marked G, GR, Ground, Grounding or the symbol shown in Figure 14.1 of UL 1563 is located inside the supply terminal box or compartment.
  • Page 11 SAFETY INSTRUCTIONS WARNING: CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT SUPERVISION AVERTISSEMENT: NE PAS LAISSER LES ENFANTS UTILISER UNE CUVE DE RELAX- ATION SANS SURVEILLANCE WARNING: DO NOT USE SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT.
  • Page 12 SAFETY INSTRUCTIONS WARNING: BEFORE ENTERING THE SPA OR HOT TUB MEASURE THE WATER TEM- PERATURE WITH AN ACCURATE THERMOMETER AVERTISSEMENT: AVANT D’UTILISER UNE CUVE DE RELAXATION MESURER LA TEMPÉRATURE DE L’EAU À L’AIDE D’UN THERMOMÉTRE PRÉCIS WARNING: DO NOT USE A SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENU- OUS EXERCISE AVERTISSEMENT: NE PAS UTILISER UNE CUVE DE RELAXATION IMMÉDIATEMENT...

  • Page 13: Glossary Of Spa Terminology

    GLOSSARY OF SPA TERMINOLOGY 1. DRAINING YOUR SPA. The drain is located behind the front panel on the far right side. You can access the drain by unscrewing the corner screws and removing the corner panel. Grasp the drain cap, and pull the assembly out all the way.

  • Page 14: Electrical Installation Requirements

    ELECTRICAL INSTALLATION REQUIREMENTS For TS 120 Only HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION BEFORE INSTALLATION BEGINS Electrical connections made improperly, or the use of wire gauge sizes for incurring power which are too small, may continually blow fuses in the electrical equipment box, may damage the internal electrical controls an components, may be unsafe and in any case will void your warranty.
  • Page 15 ELECTRICAL INSTALLATION REQUIREMENTS For All Models Except TS 120 HAVE YOUR ELECTRICIAN READ THE FOLLOWING INFORMATION BEFORE INSTALLATION BEGINS Electrical connections made improperly, or the use of wire gauge sizes for incurring power which are too small, may continually blow fuses in the electrical equipment box, may damage the internal electrical controls and components, may be unsafe and in any case will void your warranty.

  • Page 16: Wiring Schematic

    WIRING SCHEMATIC - 240 VOLT SPA HOOK-UP Balboa G.F.C.I Breaker Box Instruments Incorporated Wire Key Green (Ground) Red (Hot) Black (Hot) White (Neutral) House Breaker Box Spa System Box WHITE (NEUTRAL) BLACK (HOT) RED (HOT) GREEN (GROUND) GRN (GROUND) NOTE: For a 240 V BLK (HOT) dedicated hook-up, the BLK (HOT)

  • Page 17: Site Preparation / General Guidelines

    SITE PREPARATION / GENERAL GUIDELINES Portable spa installation is simple when properly planned. To that end, it is important that you read the following information carefully and consult with your Master Spas dealer. 1) Access - The actual dimensions of your new spa will determine the amount of space that is needed in moving the spa from curbside to its final installation area.

  • Page 18: Site Preparation / General Guidelines

    SITE PREPARATION / GENERAL GUIDELINES GENERAL CONSIDERATIONS FOR OUTDOOR INSTALLATION Again, proper planning will increase your total enjoyment factor with your new spa. Listed below are some additional items to consider when planning your installation. • How spa will complement landscaping and vice versa •...

  • Page 19: Installation Instructions

    INSTALLATION INSTRUCTIONS 1.) Put spa in final position that allows for access to equipment and spa components. 2.) Remove front side panel (this is the side where the main topside control panel is located) so the electrical service can be hooked up to the spa system pack. The panels can be taken off by first removing the three black thumb screws located on each corner.

  • Page 20: Water Chemistry Terms You Should Know

    WATER CHEMISTRY TERMS YOU SHOULD KNOW Before jumping into the Spa Water Maintenance, here are some terms to help you. 1. Parts per million, or ppm: This is a form of measurement used in most pool or spa chemical readings. Best described as any one million like items of equal size and make up, next to one unlike item , but of equal size.

  • Page 21: Water Chemistry Terms You Should Know

    WATER CHEMISTRY TERMS YOU SHOULD KNOW Before jumping into the Spa Water Maintenance, here are some terms to help you. 7. Filtration: Filters are necessary to remove particles of dust, dirt, algae, etc. that are continuously entering the water. If the spa is not operated long enough each day for the filter to do a proper job, this puts a burden on the chemicals, causing extra expense.

  • Page 22: Spa Water Maintenance

    SPA WATER MAINTENANCE SPECIAL NOTE ECO PUR™ water filter system is designed to reduce the use of chemicals in your spa. You will still be required, periodically, based on usage to add a small amount of chlorine to oxidize organic compounds in the water. The ECO PUR™ filter system will not eliminate the need to maintain proper water chemistry but can make the maintenance a more natural experience.

  • Page 23: Water Quality Maintenance Start-Up

    WATER QUALITY MAINTENANCE START-UP For ECO PUR™ Water Filter System Your spa should be filled using a Pre-filter, which can be obtained Step 1: from your local dealer. This Pre-filter will help remove many of the minerals existing in the water, which will make adjusting the water balance easier after a new fill.

  • Page 24: Advantages Of Eco Pur

    THE ADVANTAGES OF ECO PUR™ FILTRATION • Helps remove calcium carbonate and hydrogen sulphide from spa water to protect heaters and equipment from precipitation. • Helps stabilize the pH and alkalinity of the spa water. • Helps reduce chemical usage and still provide safe odor-free water. •...

  • Page 25: Water Quality Maintenance Schedule - Eco Pur

    WATER QUALITY MAINTENANCE SCHEDULE BEFORE EACH USE - Check spa water with a test strip for proper sanitation levels and adjust accordingly to the proper levels. ONCE A WEEK - Add 3 Tablespoons of a non-chlorine shock or 1 teaspoon of Dichlor to spa per 250 gallons. 3 TIMES A WEEK - Test water using chemical test strips.

  • Page 26: Spa Water Maintenance Start-Up

    SPA WATER MAINTENANCE - START-UP 1. Read the spa owners manual first. 2. Clean the surface with a spa general purpose cleaner or wipe down with a clean wet towel. 3. Begin filling the spa with fresh water. If possible, do not use softened water. 4.
  • Page 27 SPA WATER MAINTENANCE - START-UP DAY ONE 1. Test and adjust total alkalinity if necessary to between 80 to 150 ppm using the pH / alkalinity increaser or decreaser 1oz. at a time. Wait 15 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed.

  • Page 28: Spa Water Maintenance Start-Up

    SPA WATER MAINTENANCE - START-UP DAY FOUR SKIP DAY FIVE 1. Test and adjust total alkalinity, if necessary, to between 80 and 150 ppm using the pH / alkalinity increaser or decreaser, 1oz. at a time. Wait 15 minutes, retest and adjust if necessary. The pump should be running on high speed during this time with the air controls closed.

  • Page 29: Water Maintenance Trouble-Shooting Guide

    SPA WATER MAINTENANCE TROUBLE-SHOOTING GUIDE PROBLEM POSSIBLE CAUSES HOW TO FIX IT Chlorine / Bromine Odor • Excessive Chlorine or • Shock water with non- bromine levels chlorine shock treatment • Low pH • Adjust pH if necessary Water Odor •...

  • Page 30: Why Chemicals Are Important In A Spa

    WHY CHEMICALS ARE IMPORTANT IN A SPA 1. Evaporation: As water evaporates, only pure water evaporates, leaving the salts, minerals, metals, and any unused chemicals behind. Adding water adds more salts, minerals, and metals. In time, the water can become saturated with these dissolved solids and can cause stains or scale to form on the walls of the spa or a scale build up inside the equipment.

  • Page 31: Maintenance Recommendations

    MAINTENANCE RECOMMENDATIONS Your spa requires periodic draining and cleaning to ensure a safe, healthy environment. It is recommended that you clean your spa at least every 180 days. Heavy bather load will require cleaning it more often. DRAIN YOUR SPA •...

  • Page 32: Winterizing Your Spa

    WINTERIZING YOUR SPA Many people find they enjoy using their spa more in the winter than any other time. Your spa is designed to be used year round in any type of climate. * However, if you decide you don’t want to use your spa in the winter, you must drain it and follow the winterizing steps listed below: 1.) Drain your spa completely using the drain valve (see “To Drain Your Spa”) or use an inexpensive submersible pump that you can buy from your dealer...

  • Page 33: Twilight Spa Specifications

    TWILIGHT SPA - SPECIFICATIONS Water Weight Dimensions Electrical Capacity Dry/Full Therapy (in.) Requirements (gallons) (lbs.) Pumps Count TS 6.1 78 x 78 x 34 240V, 580 / 50 Amp 3,245 TS 6.2 78 x 78 x 34 240V, 630 /...

  • Page 34: Ts 6.1, Ts 67.15, Ts 7.1, Ts 7.15

    SPA - CONTROLS: MAIN MENUS TS 6.1 • TS 67.15 • TS 7.1 • TS 7.15 NAVIGATION Navigating the entire menu structure is done with 2 or 3 buttons on the control panel. The WARM and COOL buttons are indicated by a single Temperature icon throughout this User Guide.
  • Page 35 SPA - CONTROLS: FILL IT UP TS 6.1 • TS 67.15 • TS 7.1 • TS 7.15 PREPARATION AND FILLING Fill the spa to its correct operating level. Be sure to open all valves and jets in the plumbing system before filling to allow as much air as possible to escape from the plumbing and the control system during the filling process.
  • Page 36 SPA - CONTROLS: SPA BEHAVIOR TS 6.1 • TS 67.15 • TS 7.1 • TS 7.15 PUMPS Press the “Jets 1” button once to turn pump 1 on or off, and to shift between low- and high- speeds if equipped. If left running, the pump will turn off after a time-out period.
  • Page 37 SPA - CONTROLS: TEMPERATURE AND TEMP RANGE TS 6.1 • TS 67.15 • TS 7.1 • TS 7.15 ADJUSTING THE SET TEMPERATURE When using a panel with Up and Down buttons (Temperature buttons), pressing Up or Down will cause the temperature to flash. Pressing a temperature button again will adjust the set temperature in the direction indicated on the button.
  • Page 38 SPA - CONTROLS: MODE – READY AND REST TS 6.1 • TS 67.15 • TS 7.1 • TS 7.15 In order for the spa to heat, a pump needs to circulate water through the heater. The pump that performs this function is known as the “heater pump.” The heater pump can be either a 2-Speed Pump 1 or a circulation pump.
  • Page 39 SPA - CONTROLS: MODE – SHOW AND SET TIME-OF-DAY TS 6.1 • TS 67.15 • TS 7.1 • TS 7.15 BE SURE TO SET THE TIME-OF-DAY Setting the time-of-day is important for determining filtration times and other background features. TIME will flash on the display if no time-of-day is set in the memory. 24-hour time display can be set under the PREF menu.
  • Page 40 SPA - CONTROLS: RESTRICTING OPERATION TS 6.1 • TS 67.15 • TS 7.1 • TS 7.15 The control can be restricted to prevent unwanted use or temperature adjustments. Locking the panel prevents the controller from being used, but all automatic functions are still active.
  • Page 41 SPA - CONTROLS: HOLD (STANDBY) TS 6.1 • TS 67.15 • TS 7.1 • TS 7.15 HOLD MODE Hold Mode is used to disable the pumps during service functions like cleaning or replacing the filter. Hold Mode will last for 1 hour unless the mode is exited manually. Main Screen Indicates Flashing or Changing Segment While the Temperature is...
  • Page 42 SPA - CONTROLS: ADJUSTING FILTRATION TS 6.1 • TS 67.15 • TS 7.1 • TS 7.15 MAIN FILTRATION Filter cycles are set using a start time and a duration. Start time is indicated by an “A” or “P” in the bottom right corner of the display. Duration has no “A” or “P” indication. Each setting can be adjusted in 15-minute increments.
  • Page 43 SPA - CONTROLS: PREFERENCES TS 6.1 • TS 67.15 • TS 7.1 • TS 7.15 Main Screen While the Temperature is Indicates Flashing or Changing Segment still flashing, press Light A temperature button, used for “Action” repeatedly until PREF appears in the LCD. Light or dedicated “Choose”...
  • Page 44 SPA - CONTROLS: GENERAL MESSAGES TS 6.1 • TS 67.15 • TS 7.1 • TS 7.15 PRIMING MODE Each time the spa is powered up, it will enter Priming Mode. The purpose of Priming Mode is to allow the user to run each pump and manually verify that the pumps are primed (air is purged) and water is flowing.
  • Page 45 SPA - CONTROLS: HEATER-RELATED MESSAGES TS 6.1 • TS 67.15 • TS 7.1 • TS 7.15 HEATER FLOW IS REDUCED (HFL) There may not be enough water flow through the heater to carry the heat away from the heating element. Heater start up will begin again after about 1 min. See “Flow Related Checks”...

  • Page 46: Miscellaneous Messages

    SPA - CONTROLS: SENSOR-RELATED MESSAGES TS 6.1 • TS 67.15 • TS 7.1 • TS 7.15 SENSOR BALANCE IS POOR The temperature sensors MAY be out of sync by 2°F or 3°F. Call for Service. SENSOR BALANCE IS POOR* The temperature sensors ARE out of sync. The Sensor Balance is Poor fault has been established for at least 1 hour.
  • Page 47 SPA - CONTROLS: SYSTEM-RELATED MESSAGES TS 6.1 • TS 67.15 • TS 7.1 • TS 7.15 MEMORY FAILURE - CHECKSUM ERROR* At Power-Up, the system has failed the Program Checksum Test. This indicates a problem with the firmware (operation program) and requires a service call. MEMORY FAILURE - PERSISTENT MEMORY ERROR* Contact your dealer or service organization if this message appears on more than one power-up.
  • Page 48 SPA - CONTROLS: REMINDER MESSAGES TS 6.1 • TS 67.15 • TS 7.1 • TS 7.15 GENERAL MAINTENANCE HELPS. Reminder Messages can be suppressed by using the PREF Menu. See Page 41. Reminder Messages can be chosen individually by the Manufacturer. They may be disabled entirely, or there may be a limited number of reminders on a specific model.

  • Page 49: Ts 6.1, Ts 67.15, Ts 7.1, Ts 7.15

    SPA - CONTROLS: REMINDER MESSAGES (CONT.) TS 6.1 • TS 67.15 • TS 7.1 • TS 7.15 Alternates with temperature or normal display. APPEARS ON A REGULAR SCHEDULE, I.E. EVERY 90 DAYS. Change the water in the spa on regular basis to maintain proper chemical balance and sanitary conditions.

  • Page 50: Twilight Spa Controls Ts 6.1, Ts 67.15, Ts 7.1, Ts 7.15

    TWILIGHT SPA – CONTROLS TS 6.2 • TS 67.25 • TS 7.2 • TS 7.25 • TS 8.2 TS 8.25 • TS 8.3 TS 8.35 • TS 240 • TS Fit INITIAL START-UP When your spa is first actuated, it will go into Priming mode, indicated by “...

  • Page 51: Twilight Spa Controls Ts 120

    TWILIGHT SPA – CONTROLS TS 6.2 • TS 67.25 • TS 7.2 • TS 7.25 • TS 8.2 TS 8.25 • TS 8.3 TS 8.35 • TS 240 • TS Fit L.E.D. Lights Press the “Light” button to turn the light on and off. If you wish to change the “function”...
  • Page 52 TWILIGHT SPA – CONTROLS TS 120 INITIAL START-UP When your spa is first actuated, it will go into Priming mode, indicated by “Pr”. The Priming mode will last for less than 5 minutes (press “Warm” or “Cool” to skip Priming mode) the spa will begin to heat and maintain the water temperature in the Standard mode.
  • Page 53 TWILIGHT SPA – CONTROLS TS 120 Light Press the “Light” button to turn the light on and off. If left on, the light automatically turns off after 4 hours. Mode Mode is changed by pressing the “warm” or “cool” then “Light Button”.

  • Page 54: Diagnostic Messages

    TWILIGHT SPA – DIAGNOSTIC MESSAGES MESSAGE MEANING ACTION REQUIRED No message on display. The control panel will be disabled until Power has been cut off power returns. Spa settings will be to the spa. preserved until next power up. Temperature After the pump has been running unknown.
  • Page 55 TWILIGHT SPA – DIAGNOSTIC MESSAGES MESSAGE MEANING ACTION REQUIRED Sensors are out of If the problem persists, contact your balance. If alternating dealer or service organization. with spa temperature, it may just be a temporary condition. If flashing by itself, spa is shut down.

  • Page 56: Spa Theater System (Sts)

    SPA THEATER SYSTEM (STS) Note: We have included the audio video system owner’s manual with you spa. This should be read to see the specific operation of this component. Note: Do not place wet DVD’s or CD’s into the players at any time. Resulting damage will not be covered under warranty.
  • Page 57 SPA THEATER SYSTEM (STS) Your STS spa comes with a locking, water resistant enclosure for the audio system. We have installed an F-81 television coaxial cable connector located under the front panel for your convenience. This can be utilized if you wish to add a cable connection or satellite connection to your STS.

  • Page 58: Deluxe Fusion Audio System

    DELUXE FUSION AUDIO SYSTEM Warning: Never remain in your spa longer than 15 minutes per session when the water temperature is above 98˚F. If you wish to spend more time in your spa, whether enjoying music, or just lounging, be sure to keep the spa water at or below body temperature (98.6˚F).

  • Page 59: Deluxe Fusion Audio System

    essary to synchronize the remote to the docking station. A. Turn on the Digital Media Locker™ by pressing the POWER button on the locker. B. Within 3 seconds press and hold the MODE button on the remote for more than 10 seconds. The remote will now be paired/synchronized.

  • Page 60: Spa Trouble-Shooting Guide

    SPA TROUBLE-SHOOTING GUIDE NOTHING ON THE SPA OPERATES- 1.) Check the control panel display for any messages. If there is a message, refer to the diagnostic section. There you will find the meaning of the message and what action is to be taken. 2.) If there is no message on your control panel, check and reset the GFCI and house breaker.
  • Page 61 SPA TROUBLE-SHOOTING GUIDE SPA NOT HEATING * If the spas heater has failed, the majority of the time it will trip the GFCI breaker. If the spa is not heating and has not tripped the breaker, please follow these steps: 1.) Check the control panel for diagnostic messages.

  • Page 62: Regular Maintenance Procedures

    REGULAR MAINTENANCE PROCEDURES Note: These are maintenance procedures are the responsibility of the spa owner to perform. These procedures are not covered by the spa warranty. CLEANING JETS The majority of jets in your spa can individually be turned on/off. If any of these jets become hard to turn, it will be necessary to remove the jet to clean it as grit/sand and mineral deposit may be present.

  • Page 63: Regular Maintenance Procedures

    REGULAR MAINTENANCE PROCEDURES CARE OF YOUR SPA COVER Always cover your spa when not in use. This will greatly reduce energy consumption and will cause spa water to heat more rapidly. Water loss and chemical usage will also be reduced. •...

  • Page 64: Spa Care And Maintenance Record

    SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE Drain & Clean Spa Clean Filter Cartridge Soak Filter Cartridge in Solution Test GFCI Clean and Condition Spa Cover Miscellaneous Service Miscellaneous Service...
  • Page 65 SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE...
  • Page 66 SPA CARE AND MAINTENANCE RECORD DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE DATE...
  • Page 68 Twilight Whirlpool is manufactured by Master Spas, one of the world’s leading spa manufacturers. 6927 Lincoln Parkway Fort Wayne, IN 46804 800.860.7727 sales@masterspas.com Master Spas reserves the right to change specifications or features without notice. Master Spas is a manufacturer of spas and related products and we stand behind every product we produce pursuant to those representations which are stated in our written limited warranty.

This manual is also suitable for:

Twilight series

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