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WARRANTY
LIMITED ONE YEAR WARRANTY
Keurig warrants that your brewer will be free of defects in materials or workmanship under
normal home use for one year from the date of purchase. It is recommended that you fill out
and return the warranty card enclosed with your brewer so that your purchase information
will be stored in our system. Keurig will, at its option, repair or replace a defective brewer
without charge upon its receipt and proof of the date of purchase. If a replacement brewer
is necessary to service this warranty, the replacement brewer may be new or reconditioned.
If a replacement brewer is sent, a new limited one year warranty will be applied to the
replacement brewer.
This warranty only applies to brewers operated in the United States and Canada.
This warranty gives you specific legal rights, and you may also have other rights that
vary from state to state and, in the case of Canada, from province to province.
The Keurig
Plus Series brewer is designed to only work with Keurig
®
to or malfunction of your brewer resulting from the use of non-Keurig
accessories may not be covered by this warranty or may result in a service fee if the
damage or malfunction is determined to be caused by such use.
WHAT IS NOT COVERED BY THE LIMITED WARRANTY?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH
AS PROPERTY DAMAGE AND DOES NOT COVER INCIDENTAL COSTS AND EXPENSES
RESULTING FROM ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE. Some
states or provinces do not allow the exclusion or limitations of incidental or consequential
damages, so the above limitation or exclusion may not apply to you depending on the state
or province of purchase.
Nor does this warranty cover damages caused by use of non-Keurig
accessories, services performed by anyone other than Keurig
providers, use of parts other than genuine Keurig
misuse, inappropriate power supply, or acts of God.
brand pods. Any damage
®
brand pods and
®
brand pods or
®
or its authorized service
®
parts, or external causes such as abuse,
®
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OTHER LIMITATIONS
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER EXPRESS WARRANTY,
WHETHER WRITTEN OR ORAL. IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS
ALL OTHER WARRANTIES WITH RESPECT TO YOUR K500 BREWER, INCLUDING ANY
IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE. Some states or provinces do not allow disclaimers of such implied warranties
or limitations on how long an implied warranty lasts, so the above limitation may not apply
to you depending on the state or the province of purchase.
HOW DO YOU OBTAIN WARRANTY SERVICE?
Keurig
brewers are high-quality appliances and, with proper care, are intended to provide
®
years of satisfying performance. However, should the need arise for warranty servicing,
simply call Keurig Customer Service at our toll free phone number 1.866.901.BREW (2739).
Please do not return your brewer for servicing without first speaking to Keurig Customer
Service to obtain an Authorization to Return number (ATR). Keurig
without an ATR number will be returned to the sender without servicing.
Keurig Green Mountain, Inc.
33 Coffee Lane
Waterbury, VT 05676
1.866.901.BREW (2739)
4 | WARRANTY
brewers returned
®
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Need help?
Do you have a question about the 2.0 K500 and is the answer not in the manual?
Questions and answers
What is the purpose of the jack under the little door at the underside of the coffee maker?
why is the model K2.0-500 only brewing 8 0z. of coffee?
My water reservoir is broken, keuring, K 2.0 500, how i can get Oné,??, and what ##???
You can purchase a replacement water reservoir lid for the Keurig 2.0 K500 Brewing System. It is available in stock and imported from a USA store. The item number is 15231002, and it is priced at KWD 21. You can find it in black/white color and add it to your cart for purchase.
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Got the Keurig 2.0 second hand and want to use ground coffee in filter rather than Kcups. How do I do that? A filter did not come with this machine. I do have one from an earlier model will that work? If so, how do I change them out?
To use ground coffee with the Keurig 2.0 K500, you need a reusable K-Cup filter that is compatible with the 2.0 system. The machine requires a special type of K-Cup with a readable ring to avoid an error message. Filters from earlier models may not work unless modified, as older filters lack the identification ring required by the 2.0 system. You may be able to bypass the sensor by modifying the machine or the filter, but this is not recommended for typical users.
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