Table of Contents
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Error Code
061-354
[Cause]
An error occurred.
061-355
[Remedy] Switch off the machine power, make sure that the touch screen
061-356
is blank, and then switch on the machine power. If the same
061-357
message is displayed again, contact our Customer Support
Center.
061-358
061-359
061-360
061-361
061-362
061-363
061-364
061-365
061-366
061-367
061-368
061-369
061-370
061-371
061-372
061-373
061-390
061-391
061-392
061-393
062-277
[Cause]
A communication error occurred between the document
scanning unit and the document feeder.
[Remedy] Contact our Customer Support Center.
062-311
[Cause]
An error occurred.
[Remedy] Switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the same
message is displayed again, contact our Customer Support
Center.
062-345
[Cause]
An error occurred.
062-360
[Remedy] Switch off the machine power, make sure that the touch screen
062-362
is blank, and then switch on the machine power. If the same
062-371
message is displayed again, contact our Customer Support
Center.
062-380
062-386
062-389
062-393
062-790
[Cause]
Copying of the scanned document is prohibited.
[Remedy] Refer to "1 Before Using the Machine" > "Legal Notice" in the
User Guide.
071-210
[Cause]
Tray 1 malfunction
[Remedy] Confirm the paper loading condition for the Tray, and then
switch off the machine power, make sure that the touch screen
is blank, and then switch on the machine power. If the error still
is not resolved, contact our Customer Support Center. You can
use a tray other than Tray 1.
Cause and Remedy
Error Code
15
595
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Do you have a question about the DocuCentre-V C2265 and is the answer not in the manual?
Questions and answers
Problem on scanning doc and send to computer
To troubleshoot scanning issues on the Fuji Xerox DocuCentre-V C2265 when sending documents to a computer, follow these steps:
` button or select `[Delete]` on the touch screen, then retry scanning.
1. Check Network Connection – Ensure the machine is properly connected to the network via Ethernet and that the network settings are correctly configured.
2. Verify Scanner Driver and Software – Confirm that the Network Scanner Driver or Stored File Manager 3 software is installed and correctly set up on the computer.
3. Use CentreWare Internet Services – Try accessing the scanner through CentreWare Internet Services to check if the machine is communicating with the computer.
4. Check File Format and Settings – Ensure the correct file format (TIFF-FX, TIFF-S, TIFF-F, or TIFF-J) and network protocol (SMTP, POP3) settings are configured for scanning.
5. Restart the Machine – Power off the machine and restart it to reset any temporary issues.
6. Check User Permissions – Ensure the user has the necessary access rights to receive scanned documents on the computer.
7. Cancel and Retry the Scan – If a scan job is stuck, press the `
If the issue persists, refer to the system administrator settings or consult the user guide for further troubleshooting.
This answer is automatically generated