Error Code
033-531
[Cause]
Received a command rejection signal
[Remedy] Confirm the condition of the other machine (memory is full,
paper has run out, or other conditions), and execute the
operation again.
033-532
[Cause]
An error occurred during fax transmission.
033-533
[Remedy] Execute the operation again. If receiving, ask the sender to send
again.
033-534
[Cause]
The other machine does not offer a feature to print the number
of document sets sent.
[Remedy] Do not specify multiple sets.
033-535
[Cause]
An error occurred during fax transmission.
[Remedy] Confirm information such as the recipient and folder
information, and execute the operation again.
033-536
[Cause]
An error occurred during fax transmission.
033-537
[Remedy] Execute the operation again.
033-538
[Cause]
An error occurred during fax transmission.
033-539
[Remedy] Execute the operation again. If the error still is not resolved,
033-540
contact our Customer Support Center.
033-541
[Cause]
The recipient is not specified.
[Remedy] Specify the recipient correctly.
033-542
[Cause]
A line was specified that is not connected.
[Remedy] Specify a connected line.
033-543
[Cause]
The recipient (fax number) is incorrect.
[Remedy] Enter a correct fax number, and execute the operation again.
033-544
[Cause]
The recipient's line is busy.
[Remedy] Wait for a while, and then execute the operation again.
033-545
[Cause]
There was no response from the fax recipient.
[Remedy] Confirm that you specified the correct number, and execute the
operation again. If the same message is displayed again, the
recipient may not support fax, or the recipient machine may be
powered off. Ask the recipient for details.
033-546
[Cause]
A dial tone was not detected.
[Remedy] Check whether the line is connected correctly.
033-547
[Cause]
Communication was terminated by a cause such as pressing the
<Stop> button.
[Remedy] No measure is required.
033-548
[Cause]
Cannot transmit manually because a line is unavailable.
[Remedy] Establish communication such as by telephone, and execute the
operation again.
033-549
[Cause]
Cannot use the Fax service because of causes such as memory is
insufficient.
[Remedy] Wait for a while, and execute the operation again.
Cause and Remedy
Error Code
15
585
Need help?
Do you have a question about the DocuCentre-V C2265 and is the answer not in the manual?
Questions and answers
Problem on scanning doc and send to computer
To troubleshoot scanning issues on the Fuji Xerox DocuCentre-V C2265 when sending documents to a computer, follow these steps:
` button or select `[Delete]` on the touch screen, then retry scanning.
1. Check Network Connection – Ensure the machine is properly connected to the network via Ethernet and that the network settings are correctly configured.
2. Verify Scanner Driver and Software – Confirm that the Network Scanner Driver or Stored File Manager 3 software is installed and correctly set up on the computer.
3. Use CentreWare Internet Services – Try accessing the scanner through CentreWare Internet Services to check if the machine is communicating with the computer.
4. Check File Format and Settings – Ensure the correct file format (TIFF-FX, TIFF-S, TIFF-F, or TIFF-J) and network protocol (SMTP, POP3) settings are configured for scanning.
5. Restart the Machine – Power off the machine and restart it to reset any temporary issues.
6. Check User Permissions – Ensure the user has the necessary access rights to receive scanned documents on the computer.
7. Cancel and Retry the Scan – If a scan job is stuck, press the `
If the issue persists, refer to the system administrator settings or consult the user guide for further troubleshooting.
This answer is automatically generated