Do you have a question about the DocuCentre-V C2265 and is the answer not in the manual?
Questions and answers
Tammy Tam
March 4, 2025
Problem on scanning doc and send to computer
1 comments:
Mr. Anderson
March 4, 2025
To troubleshoot scanning issues on the Fuji Xerox DocuCentre-V C2265 when sending documents to a computer, follow these steps:
1. Check Network Connection – Ensure the machine is properly connected to the network via Ethernet and that the network settings are correctly configured.
2. Verify Scanner Driver and Software – Confirm that the Network Scanner Driver or Stored File Manager 3 software is installed and correctly set up on the computer.
3. Use CentreWare Internet Services – Try accessing the scanner through CentreWare Internet Services to check if the machine is communicating with the computer.
4. Check File Format and Settings – Ensure the correct file format (TIFF-FX, TIFF-S, TIFF-F, or TIFF-J) and network protocol (SMTP, POP3) settings are configured for scanning.
5. Restart the Machine – Power off the machine and restart it to reset any temporary issues.
6. Check User Permissions – Ensure the user has the necessary access rights to receive scanned documents on the computer.
7. Cancel and Retry the Scan – If a scan job is stuck, press the `` button or select `[Delete]` on the touch screen, then retry scanning.
If the issue persists, refer to the system administrator settings or consult the user guide for further troubleshooting.
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An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of Japan and/or the export control regulations of the United States. Xerox, Xerox and Design, as well as Fuji Xerox and Design are registered trademarks or trademarks of Xerox Corporation in Japan and/or other countries.
Table of Contents Table of Contents Before Using the Machine ..............15 Preface.............................. 16 Types of Manuals.......................... 17 Using This Guide ........................... 18 Organization of This Guide............................18 Conventions ..................................19 Interface Cables..........................21 Using the USB Interface ............................... 21 Using the Ethernet Interface ............................
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Replacing Staple Cartridge (for Finisher-B1)......................90 Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1) ............92 Emptying Punch Waste Container (for Finisher-B1) ..................93 Replacing Stamp................................94 Cleaning the Machine ........................96 Cleaning the Exterior...............................96 Cleaning the Interior (LED Printheads) ........................97 Cleaning the Touch Screen............................99 Cleaning the Document Cover and Document Glass ..................99 Cleaning the White Chute and Constant Velocity Transport Glass............100 Cleaning the Document Feeder Rollers ........................101...
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Table of Contents Machine Clock/Timers..............................146 Power Saver Settings..............................149 Audio Tones ..................................150 Screen/Button Settings..............................152 Paper Tray Settings...............................157 Image Quality Adjustment............................162 Reports ....................................164 Maintenance..................................166 Watermark..................................170 Force Annotation ................................172 Print Universal Unique ID............................174 Notify Job Completion by E-mail ..........................174 Plug-in Settings................................175 Other Settings .................................175 Copy Service Settings........................182 Copy Tab - Features Allocation..........................182 Preset Buttons .................................183...
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Screen Defaults ................................245 Fax Defaults..................................246 Fax Control..................................248 Fax Received Options..............................255 Reduce/Enlarge Presets...............................257 Original Size Defaults..............................257 Local Terminal Information ............................258 Internet Fax Control..............................259 E-mail/Internet Fax Service Settings................... 262 E-mail Control .................................262 Address Book Settings ......................266 Folder Service Settings ......................267 Job Flow Service Settings ......................
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Table of Contents Configuring Machine Settings Using CentreWare Internet Services.......331 Printer Environment Settings ............335 Print Overview..........................336 Installation When Using USB Port..................338 Step 1 Preparations ..............................338 Step 2 Configuration on the Machine........................338 Step 3 Configuration on the Computer........................339 CentreWare Internet Services Setting Items......................339 Installation When Using TCP/IP (LPD/Port 9100)............341 Step 1 Preparations ..............................341 Step 2 Configuration on the Machine........................341...
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Available USB Memory Devices..........................372 CentreWare Internet Services Setting Items .....................372 Configuration of Network Scanning (Job Template Scanning) ......... 373 Step 1 Preparations ..............................373 Step 2 Enabling Ports and Setting up TCP/IP ....................373 Step 3 Configuring the SNMP Port.........................374 Step 4 Configuration on the Computer........................375 Configuration of Job Flow Sheets..................
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Table of Contents Preparations ..........................401 System Requirements for the Machine ........................401 Installation Procedure ......................402 Installation Overview ..............................402 Step 1 Fax Settings ...............................402 Step 2 Setting the Server Fax Feature ........................403 13 Encryption and Digital Signature Settings .......405 Encryption and Digital Signature Overview..............406 Types of Certificate...............................406 Certificate Conditions ..............................407 Encryption Features for Communication......................408...
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Installation Overview ..............................439 Enabling Authentication.............................439 Changing the Default Authorization Group Settings ..................442 Creating an Authorization Group..........................443 Configuration for IC Card Reader (Optional) ..............444 Step 1 Preparations ..............................444 Step 2 Logout Method Using the Smart Card ....................445 Step 3 Registering Smart Card Information ......................445 Configuration for Account Administration ...............
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Table of Contents Paper Jams ............................612 Paper Jams in Trays 1 to 4............................613 Paper Jams in Tray 5 ..............................613 Paper Jams in Top Left Cover A ..........................615 Paper Jams in Bottom Left Cover B (for 2-tray configuration) ..............617 Paper Jams in Bottom Left Cover B (for 4-tray configuration) ..............617 Paper Jams in Top Left Cover C ..........................618 Paper Jams in Duplex Module ..........................619 Paper Jams in Finisher-A1 ............................620...
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DocuWorks Direct Print ......................679 DocuWorks Direct Print Settings ..........................679 PCL Emulation ..........................681 Emulation ..................................681 Fonts ....................................681 Output Feature................................682 PCL Emulation Settings...............................683 HP-GL/2 Emulation........................688 Emulation ..................................688 Fonts ....................................688 Output Feature................................689 Factory Default Settings.............................689 HP-GL/2 Emulation Settings............................690 Hard Clip Area.................................695 Printable Area .................................696 Auto Layout ..................................698 Notes and Restrictions......................
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Table of Contents Remote Modification of the Settings ........................750 Software Upgrade .................................750 Index.......................751...
Before Using the Machine Preface Thank you for selecting DocuCentre-V C2265/C2263 (hereafter referred to as “the machine”). This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, andtroubleshooting procedures.
Types of Manuals Types of Manuals The following guides are provided with the machine. Accompanying Manuals User Guide The guide describes all the necessary steps for copy, print, scan, and fax. This manual is included in the Media (Software/Product Manual). Administrator Guide The guide is intended for system administrators, and describes how to configure network and how to solve problems that may occur with the machine.
Before Using the Machine Using This Guide Organization of This Guide This guide consists of the following chapters. Before Using the Machine(P.15) Describes the organization of this guide and conventions. Paper and Other Media(P.47) Describes the types of paper and other media that you can use on the machine and how to load media in a tray.
Using This Guide Authentication and Accounting Features(P.423) The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. Problem Solving(P.451) Describes troubleshooting procedures to solve the problems with the machine.
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Before Using the Machine , Short Edge Feed (SEF): Loading the document or paper in landscape orientation when viewed from the front of the machine. LEF Orientation SEF Orientation Paper feed direction Paper feed direction...
Interface Cables Interface Cables When you connect the machine directly to your computer, use the USB interface. When you connect the machine to a network, use the Ethernet interface. Using the USB Interface The USB interface of the machine supports USB 2.0. This section describes the installation procedures for the USB interface.
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Before Using the Machine 100BASE-TX 10BASE-T Note The machine supports IEEE802.3az (a compliance standard of wired LAN) which reduces the power consumption of the Ethernet equipments while suspending data transmission. To use this feature, both of the equipments need to support IEEE802.3az. This section describes the installation procedures for the Ethernet interface.
Power Saver Mode Power Saver Mode The machine is equipped with the Power Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time. The Power Saver has two modes: the Low Power mode and the Sleep mode. When you do not use the machine for a specified period of time, the machine enters the Low Power mode.
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Before Using the Machine Select [Tools] on the Services Home screen. Note When the Services Home screen is not displayed on the touch screen, press the <Services Home> button. Select [System Settings] > [Common Service Settings] > [Power Saver Settings]. Select [Power Saver Timers], and then select [Change Settings].
Power Saver Mode From Last Operation to Sleep Mode Set the time to elapse from the last operation until the machine enters the Sleep mode. Note The default value for [From Last Operation to Sleep Mode] is [1] minutes. To make the machine enter the Low Power mode set a longer period of time for [From Last Operation to Sleep Mode] than for [From Last Operation to Low Power Mode].
Before Using the Machine Warmer Mode Depending on the operating environment, temperature rise in the machine may cause condensation when the machine exits the Sleep mode. You can use the Warmer mode to prevent or reduce condensation. We recommend that you enable this mode when the season changes. Note For some models, [Warmer Mode] may not be displayed depending on the setting by our service representative.
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Warmer Mode Select [System Settings] > [Common Service Settings] > [Machine Clock/Timers]. Select [Warmer Mode], and then select [Change Settings]. Note Select[ ]to display the previous screen or[ ]to display the next screen. Select [On]. Note If you select [Off], the machine will not enter the Warmer mode. To display a message when condensation may have occurred, select [Condensation Alert].
Before Using the Machine Auto Start Select the check box to automatically switch the Warmer mode to [On] when condensation continued for a specific period of time. Auto Stop Select the check box to automatically switch the Warmer mode to [Off] after a specified period of absence of condensation has elapsed.
Customizing the Control Panel Customizing the Control Panel You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine. This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the Services Home screen, and the services assigned to the custom buttons, and how to adjust the screen brightness.
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Before Using the Machine Select [Tools] on the Services Home screen. Note When the Services Home screen is not displayed on the touch screen, press the <Services Home> button. Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. Select [Screen Default], and then select [Change Settings]. Note Select[ ]to display the previous screen or[...
Customizing the Control Panel Setting the Screen After Auto Clear You can select the screen to be displayed after Auto Clear from [Last Selection Screen] or [Services Home]. Reference For information on Auto Clear, refer to "Auto Clear" (P.148)" Press the <Log In/Out> button. #...
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Before Using the Machine Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. Select [Screen After Auto Clear], and then select [Change Settings]. Note Select[ ]to display the previous screen or[ ]to display the next screen. Select [Last Selection Screen] or [Services Home]. Select [Save].
Customizing the Control Panel Customizing the Button Layout You can customize the services and the button layout displayed on the Services Home screen when you press the <Services Home> button on the control panel. Note Services not supported by the machine will not be displayed on the screen. Grayed out buttons cannot be used as a result of malfunctioning.
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Before Using the Machine Stored Programming Note This services is displayed when the User Authentication feature is used. Store & Send Link Note This services is displayed when the User Authentication feature is used. Media Print - Text Media Print - Photos Secure Print Sample Set Delayed Print...
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Customizing the Control Panel Press the <Log In/Out> button. # Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].
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Before Using the Machine Select [Services Home], and then select [Change Settings]. Note Select[ ]to display the previous screen or[ ]to display the next screen. Select the position where you want to assign a service. Note Select[ ]to display the previous screen or[ ]to display the next screen.
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Customizing the Control Panel Press the <Log In/Out> button. # Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].
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Before Using the Machine Select [Services Home - Additional Features], and then select [Change Settings]. Note Select[ ]to display the previous screen or[ ]to display the next screen. Select the position where you want to assign an additional feature. Note Select[ ]to display the previous screen or[ ]to display the next screen...
Customizing the Control Panel Assigning Services to the Custom Buttons You can assign services to the <Copy>, <(Not in Use)>, and <Review> buttons on the control panel. Assigning a service to a custom button allows you to switch to this service without having to return to the Services Home screen.
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Before Using the Machine Select [Tools] on the Services Home screen. Note When the Services Home screen is not displayed on the touch screen, press the <Services Home> button. Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. Select [Custom Button 2], and then select [Change Settings]. Note Select[ ]to display the previous screen or[...
Customizing the Control Panel Adjusting Screen Brightness You can adjust the screen brightness of the screen on the Services Home screen. Select [Screen Brightness] on the Services Home screen. Press [+] or [-] to adjust the screen brightness. Select [Save]. Reference To adjust the screen brightness from the [Tools] screen, refer to "Screen Brightness"...
Before Using the Machine Touch Screen On the touch screen of the machine, you can switch pages and scroll a list by the following operations. Note The touch screen of the control panel used in the machine is pressure-sensitive. Adjust the power to touch the screen.
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Touch Screen Flick Slide your finger quickly to the position desired and release it. Flick the touch screen from side to side or up and down to switch pages. Flick the touch screen up and down to scroll a list. Note During flick, scrolling continues for a while even after you move your finger away from the touch screen.
Before Using the Machine Important Security Instructions The Security Warning screen is displayed before the Services Home screen when any one of the following conditions is fulfilled and you enter the System Administration mode. The system administrator's user ID and passcode are default values. The SNMP protocol's community name and authentication password are default values.
Entering Text Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols. Item Description Entering alphabets and To enter uppercase letters, select [Shift]. To return to the numerals lowercase letters, select [Shift] again.
To make full and effective use of the machine's performance, we recommend using only paper recommended by Fuji Xerox. If you want to use paper not recommended by Fuji Xerox, contact our Customer Support Center. WARNING Do not use conductive paper such as origami paper, carbonic paper or conductivelycoated paper.
Paper Types Supported Paper Type Standard Paper When printing or copying on commonly used paper (plain paper), use paper meeting the standards described below. To copy or print as clear as possible, we recommend the following standard paper. Important The paper performance may not be guaranteed depending on the manufacturer of the paper being used. For more information, contact our Customer Support Center.
Paper and Other Media Semi Standard Paper In addition to the standard paper, the following paper also can be used. Important The paper performance may not be guaranteed depending on the manufacturer of the paper being used. For more information, contact our Customer Support Center. Paper Basis Image...
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Paper Types Performer Plain Plain D Performer Plain Plain A Performer Plain Plain D Performa Plain Plain D Plus Xcite Plain Plain D Xplore Plain Plain A Astro Extra Plain Plain A Astro Extra Plain Plain D Xceed Plain Plain A Xceed Plain Plain D...
Paper and Other Media Usable Paper In addition to the standard paper, the following paper also can be used. Important The paper performance may not be guaranteed depending on the manufacturer of the paper being used. For more information, contact our Customer Support Center. Paper Basis Image...
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Paper Types Xerox 90# Heavyweight Heavyweight Index (HW) A Stock Xerox Extra Extra 110# Heavyweight Heavyweight Index (X-HW) A Stock Monarch 75-90 Envelope Soft envelopes may be jammed in a high-temperature or humid condition. Com10 75-90 Envelope Xerox Plain Plain A Premier Xerox Heavyweight...
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Paper and Other Media Xerox Extra Extra Digital Heavyweight Heavyweight Colour (X-HW) A Impressio Xerox Heavyweight Heavyweight Digital (HW) A Colour Colotech+ Xerox Heavyweight Heavyweight Digital (HW) A Colour Colotech+ Xerox Extra Extra Digital Heavyweight Heavyweight Colour (X-HW) A Colotech+ Xerox Extra Extra...
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Paper Types Xerox Heavyweight Heavyweight Colotech+ (HW) A Natural White Xerox Extra Extra Colotech+ Heavyweight Heavyweight Natural (X-HW) A White Extra Extra Heavyweight Heavyweight (X-HW) A Xerox Heavyweight Heavyweight Colour (HW) A Laser Matt labelsCom bi Box (2- Envelope Envelope Colotech+ Bond Plain F...
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Paper and Other Media Green Plain Plain D Wrap Pure Carbon Neutral Percent Recycled Green Plain Plain D Wrap Australian Made 50 Percent Recycled Laserprint Plain Plain D Van Hawk Plain Plain A paper Van Hawk Plain Plain D paper Horizon Plain Plain A...
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Paper Types PaperOne Plain Plain A Copier PaperOne Plain Plain D Copier Xerox Plain Plain D Undertone s- Several Colours Copy Pilot Plain Plain A Copy Pilot Plain Plain D Kool Print Plain Plain D Le Copy Plain Plain A Le Copy Plain Plain D...
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Paper and Other Media Colotech+ Extra Extra Silk 2 Heavyweight Heavyweight Sided (X-HW) A *1 : Select the paper type setting for the paper loaded on a tray. For more information, refer to "Changing the Paper Settings" (P.72). *2 : Most ideal image quality with the paper can be obtained by setting the image quality for each type of paper. For more information on the settings, refer to "Image Quality"...
Paper Types Limited Paper * : Most ideal image quality with the paper can be obtained by setting the image quality for each type of paper. For more information on the settings, refer to "Image Quality" (P.160). You can use the following paper with limitations. Important The paper performance may not be guaranteed depending on the manufacturer of the paper being used.
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Paper and Other Media Xerox HW Gloss Extra Digital Heavyweight Color Elite (X-HW) A Gloss Coated Text and Covers (C2S) Xerox Gloss Heavyweight Digital (HW) A Color Elite Gloss Coated Text and Covers (C2S) Xerox HW Gloss Extra Digital Heavyweight Color (X-HW) A Select...
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Paper Types Xerox Labels Labels once fed to the machine Digital cannot be used. Color Loading from Trays 1 to 4 is Matte recommended. Labels Paper may be jammed in a humid condition. Fan the paper before loading. If paper jams still occur, feed one sheet at a time.
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Paper and Other Media Xerox 140gsm Gloss Heavyweight Digital (HW) A Colour Colotech+ Silk Coated Xerox 170gsm Glossy Extra Digital Cardstock Heavyweight Colour (X-HW) A Colotech+ Silk Coated Xerox 210gsm HW Gloss Extra Digital Heavyweight Colour (X-HW) A Colotech+ Silk Coated Xerox 250gsm...
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Paper Types Xerox 210gsm HW Gloss Extra Colotech+ Heavyweight Supergloss (X-HW) A (Coated 1 side) Xerox Labels Labels once fed to the machine Colour cannot be used. Copier Always use Tray 5. Laser Labels Xerox HW Gloss Always use Tray 1 to 4. Supergloss Paper may be jammed in a Labels...
Paper and Other Media Xerox Labels Paper may be jammed in a humid Colour condition. Fan the paper before Laser loading. If paper jams still occur, Gloss CD feed one sheet at a time. If labels misfeeding still occurs, load paper curled upward.
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Paper Types After opening a package of paper, wrap and store any remaining paper. We recommend that you store remaining paper in moisture prevention packets. Store paper on a flat surface to prevent bends or warping. Do not store unwrapped paper in high temperature and humid locations. Please adhere to the following points when loading paper in a tray Align the stack of paper neatly before setting it in a tray.
Paper and Other Media Loading Paper This section describes how to load paper. Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in a tray, but not a paper type. Normally, each tray is set to plain paper. When loading paper other than plain paper, you must change the paper type setting.
Loading Paper Loading Paper in Trays 1 to 4 The following describes the procedures to load paper in Trays 1 to 4. When the machine runs out of paper during copying or printing, a message appears on the touch screen. Add paper according to the message instructions. Copying or printing automatically resumes when paper is added.
Paper and Other Media Load and align the edge of the paper against the left edge of the tray, with the side to be copied or printed on facing up. Note Do not load paper above the maximum fill line ("MAX" in the right figure). It may cause paper jams or machine malfunction.
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Loading Paper Load paper with the side to be copied or printed on facing down, inserting the paper until its edge lightly touches against the paper feed entrance. Important Do not load mixed paper types into the tray. Do not load paper above the maximum fill line. It may cause paper jams or machine malfunction. When making copies or prints on thick-stock paper and the paper will not feed into the machine, apply a curl to the paper as shown in the figure on the right.
Paper and Other Media Changing the Paper Size This section describes how to change the paper size for Trays 1 to 4. Changing the Paper Size for Trays 1 to 4 The following describes how to change paper size in Trays 1 to 4. Note Trays 2 to 4 are optional for some models.
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Changing the Paper Size While pinching the two paper guides, move them to the positions for the paper size you are loading. Load and align the edge of the paper against the left edge of the tray with the side to be copied or printed on facing down.
Paper and Other Media Changing the Paper Settings This section describes how to change the paper type for Trays and how to set image quality processing by the individual paper type. After loading paper in a tray, specify the type of paper loaded and select image quality for the paper type.
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Changing the Paper Settings Select [Tools] on the Services Home screen. Note When the Services Home screen is not displayed on the touch screen, press the <Services Home> button. Select [System Settings] > [Common Service Settings] > [Paper Tray Settings]. Select [Paper Tray Attributes].
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Paper and Other Media Set [Paper Type], [Paper Size], [Paper Color], and [Auto Paper Select] respectively. Select [Cancel], [Save], [Confirm], or [Close] repeatedly until the [Paper Tray Settings] screen is displayed. Select [Image Quality]. Note Select[ ]to display the previous screen or[ ]to display the next screen.
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Changing the Paper Settings Select [Close].
It may catch fire by electric sparks inside a vacuum cleaner and cause explosion. Use a broom or a wet cloth to wipe off the spills. If you spill a large volume of toner, contact your local Fuji Xerox representative.
When calling our Customer Support Center to order consumables/periodical replacement parts, have the product codes ready. The use of consumables/periodic replacement parts not recommended by Fuji Xerox could impair machine quality and performance. Use only consumables/periodic replacement parts recommended by Fuji Xerox.
When you replace a toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only toner cartridges recommended by Fuji Xerox.
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Replacing Consumables Make sure that the machine is not operating, and open the front cover. Put your hand under the dent of the toner cartridge indicated in the message, and slightly lift up the cartridge. Note "Y", "M", "C", or "K" indicates Yellow, Magenta, Cyan, and Black, respectively. Pull out the toner cartridge slowly, and slide it out.
Follow the messages. Message Remaining Page Yield* Solution Please order a Waste Toner DocuCentre-V C2265 Order the waste toner container. Container. Approx. 1,200 pages DocuCentre-V C2263 Approx. 1,000 pages The Waste Toner Container The machine will stop.
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The proper disposal of used waste toner containers is required. Return the old waste toner container to our Customer Support Center. The use of waste toner container not recommended by Fuji Xerox may impair quality and performance. Use only waste toner container recommended by Fuji Xerox for the machine.
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Maintenance Turn the lock lever counterclockwise to unlock the waste toner container. While holding down the tabs on the top of the waste toner container, lay the container down toward you and then pull out the container upward at an angle. Note After removing the waste toner container from the machine, do not turn the container upside down.
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Replacing Consumables Clean each of the LED printheads once with the cleaning bar on the back side of the front cover. Insert the cleaning bar into each slot until it stops, and then slowly slide the bar back out. After cleaning the LED printheads, attach the new cleaning bar to the back side of the front cover.
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Maintenance Insert the used waste toner container into the supplied plastic bag. Use both hands to carefully place the used waste toner container into the empty box. Place also the old cleaning bar in the box. Note Return the old waste toner container to our Customer Support Center. Close the front cover.
Important The use of drum cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only drum cartridges recommended by Fuji Xerox. When the machine is in the Power Saver mode, exit the Power Saver mode by pressing the <Power Saver>...
Important The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox. When the machine is in the Power Saver mode, exit the Power Saver mode by pressing the <Power Saver>...
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Replacing Consumables Pinch both sides of the empty staple case with your fingers (1), and remove the staple case from the cartridge (2). Insert the front side of the new staple case into the staple cartridge (1), and then push the rear side into the cartridge (2).
Important The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox. When the machine is in Power Saver mode, exit Power Saver mode by pressing the <Power Server> button and the <Machine Status>...
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Replacing Consumables Pinch both sides of the empty staple case with your fingers (1), and remove the staple case from the cartridge (2). Insert the front side of the new staple case into the staple cartridge (1), and then push the rear side into the cartridge (2).
Important The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox. When the machine is in the Power Saver mode, exit the Power Saver mode by pressing the <Power Saver>...
Replacing Consumables Close the finisher side cover. Note If the cover is not completely closed, a message will appear and the machine remains paused. Emptying Punch Waste Container (for Finisher-B1) When the optional Finisher-B1 is installed and the hole punch waste container becomes full, a message appears on the touch screen.
Do not touch the ink pad of the stamp cartridge as the ink may be adhered to the pad. If it comes into contact with your skin, wash immediately. Problems caused by using consumables not recommended by Fuji Xerox are not covered by the maintenance service contract.
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Replacing Consumables Pull up the knob on the document feeder top cover, and open the document feeder top cover completely. Pull up the lever to open the inner cover. Stick the supplied pin into the old stamp cartridge, and pull it straight out of the machine. Note If only the sponge part of the stamp cartridge is removed, make sure of removing the bottom part of the cartridge.
Maintenance Cleaning the Machine This section describes how to clean the machine such as the machine exterior, document cover, document feeder, and document glass. WARNING When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product. Never use aerosol cleaners to avoid catching fire and explosion.
Cleaning the Machine Cleaning the Interior (LED Printheads) The following describes how to clean the interior (LED printheads) of the machine. Normally, clean the LED printheads when you replace the waste toner container. However, if you have image quality problems such as white or colored stripes appearing on copied or printed outputs, clean the LED printheads.
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Maintenance Remove the cleaning bar from the back side of the front cover, and then clean each of the LED printheads once with the bar. Insert the cleaning bar into each slot until it stops, and then slowly slide the bar back out. Return the cleaning bar to the back side of the front cover.
Cleaning the Machine Close the front cover. Note If the front cover is not completely closed, a message will appear and the machine will remain paused. Cleaning the Touch Screen The following describes how to clean the touch screen. Wipe only the LCD area with a soft cloth moistened with neutral detergent or alcohol. Important When you moisten the cloth with neutral detergent or alcohol, do not allow the excess liquid to drip down from the cloth.
Maintenance Wipe the document cover with a soft cloth moistened with water to remove any dirt, and then wipe it with a soft, dry cloth. Important Do not use cleaning agents other than water or neutral detergent. Note If you cannot remove dirt easily, gently wipe the document cover with a soft cloth moistened with a small amount of neutral detergent.
Cleaning the Machine Wipe the White Chute with a soft cloth moistened with water to remove any dirt, and then wipe it with a soft, dry cloth. Important Do not press the film with an excessive force as it can be easily damaged. Important Do not use cleaning agents other than water or neutral detergent.
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Maintenance Pull up the knob on the document feeder top cover, and open the document feeder top cover completely. Note When you fully open the cover, it enters a fixed position. Open the cover gently. While turning the rollers, wipe them with a soft cloth moistened with water. Important Do not use cleaning agents other than water or neutral detergent.
Executing Calibration Executing Calibration The machine can automatically calibrate colors using the calibration chart when the reproducibility of density or color in copies and prints deteriorates. The machine can adjust the gradation for each screen type set in the machine in advance. The following three types of screen are available.
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Maintenance Select [Calibration] on the Services Home screen. If [Calibration] is not displayed, follow the procedure below. 1) Press the <Log In/Out> button. 2) Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].
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Executing Calibration Select [System Settings] > [Common Service Settings] > [Image Quality Adjustment]. Select [Calibration]. Set [Screen Type], [Paper Supply], and [Target]. Note For Target, select from [Copy & Print Jobs], [Copy Jobs Only], [Print Jobs Only], and [None]. When [Copy & Print] is not selected for [Target], calibration is not valid for the mode not listed in [Target].
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Maintenance Place at least five sheets of white paper on the Calibration Chart to cover the Chart and close the document cover. Select [Start]. The message “Calibration in progress. - Copy Job” appears and the machine automatically calibrates the colors. It takes about 10 seconds to complete calibration. A screen showing the result appears.
Printing a Report/List Printing a Report/List You can print a report/list to check the settings and communication status. Note When the <Data> indicator is not lit, you cannot print the Stored Documents List. Reference For information on the types of report/list, refer to "Print Reports" (P.115). Press the <Machine Status>...
Maintenance Deleting a Private Charge Print Job with an Invalid User ID When the Private Charge Print feature is used, all the print jobs with a User ID, regardless of its validity, are stored with the Private Charge Print feature. The system administrator can set the expiration date and can set up the machine to delete the expired jobs automatically, or manually delete them.
Setting Restore Tool Setting Restore Tool Setting Restore Tool backs up the settings data of the machine to a network-connected computer to prevent the loss of data resulting from the malfunction of the machine’s hard disk. The feature is designed to restore data to the machine after the hard disk is replaced. For more information on Setting Restore Tool, contact our Customer Support Center.
Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. Press the <Machine Status> button. #...
Machine Information Machine Information On the [Machine Information] screen, you can check the machine configuration and paper tray status, print various reports/lists, and change and set print mode settings. The following shows the reference section for each item. "General Information" (P.113) "Paper Tray Status"...
Machine Status Software Version Displays the [Software Version] screen. Reference For more information, refer to "[Software Version] Screen" (P.114). [Machine Configuration] Screen You can check the machine configuration. Select [Machine Configuration]. Check the machine configuration on the screen displayed. Note Select[ ]to display the previous screen or[ ]to display the next screen.
Machine Information Select [Paper Tray Status]. Check the status of the paper trays. Print Reports The following describes how to print a report and a list. Note The items displayed vary depending on the optional features installed. Select [Print Reports]. Select the type of a report or a list to print.
Machine Status Job History Report You can check the status or result of each job. Up to 200 latest jobs can be printed. Select a report to print from [All Jobs], [Printer & Print from Folder Jobs], [Scan, Fax, & Internet Fax Jobs], [File Transfer Jobs], or [Job Flow &...
Machine Information Configuration Report You can check the hardware configuration, network information, and print and copy settings of the machine. Note The contents of [Configuration Report] are identical whether it is printed from [Copy Reports], [Printer Reports], [Scan Reports], or [Fax Reports]. Printer Reports Select [Printer Reports].
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Machine Status TIFF/JPEG Settings List Prints the settings configured in the TIFF and JPEG printer mode. TIFF/JPEG Logical Printers List Prints the list of logical printers created in the TIFF and JPEG printer mode. Reference You can configure the setting for TIFF and JPEG logical printers using CentreWare Internet Services. For more information on the settings, refer to the help of CentreWare Internet Services .
Machine Information KS5895 Settings List Prints the settings for the KS5895 emulation mode. Reference For information on KS5843/KSSM/KS5895 emulation mode, refer to the Administrator Guide for the Korean model. Font List Prints the list of fonts available on the machine. Note Information printed varies depending on the options installed.
Machine Status Domain Filter List You can check the settings configured for the domain which filters data transmissions. Address Book You can check the settings for the address numbers. When you specify a range of address numbers, the list of settings for the specified address numbers is printed. Each page contains the settings information on 50 address numbers.
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Machine Information Configuration Report You can check the hardware configuration, network information, and print and copy settings of the machine. Note The contents of [Configuration Report] are identical whether it is printed from [Copy Reports], [Printer Reports], [Scan Reports], or [Fax Reports]. Scan/Fax Configuration You can check the settings configured for the Fax feature and the Scan feature.
Machine Status Fax Comments List You can check the registered comments to use on fax cover sheets. Billing Data List You can check the registration status of the billing data. Note [Billing Data List] is displayed when [Fax/Internet Fax Service] is set to [Enable Accounting] under [Accounting] >...
Machine Information of times used) and cumulative time when the machine is used (such as runtime, standby time, Low Power mode, Sleep mode, and power-off time) by minutes on the Job Counter Report. Note [Job Counter Report] appears when the [Tools] button is displayed on the Services Home screen. Select [Job Counter Report].
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Machine Status Press the <Start> button. Meter Report (Print Jobs) You can check the total number of printed pages and sheets of paper used for each client (job owner). [Meter Report (Print Jobs)] counts pages from the time at which the data is initialized.
Machine Information Auditron Report (Print Jobs) You can check the total number of printed pages and sheets of paper used for each client (job owner). [Auditron Report (Print Jobs)] counts pages from the time at which the data is initialized. Important When [Print Service] is set to [Disable Accounting] in [Auditron Mode] under [Accounting Type], [Meter Report (Print Jobs)] is displayed instead of [Auditron Report (Print Jobs)].
Machine Status (SIP), or the Internet Fax transmission succeeds, this report is also printed. You can check a thumbnail of the scanned data and its transmission result. You can set not to print out the Transmission Report - Undelivered automatically. Reference For information on setting whether to print the report for e-mails automatically, refer to "Scan File Transfer Report"...
Machine Information Overwrite Hard Disk You can check the overwriting status of the hard disk. "Overwriting" indicates that the overwriting is in progress. "Standby" indicates that the overwriting is completed. Note This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center.
Machine Status Set each item. Note The items displayed vary depending on the printer language. Retrieve Programming You can retrieve and use settings registered in memory. Select [Retrieve Programming]. Select the memory number to use. Factory Defaults You can use the factory default settings. Custom Settings Displays the numbers stored in the memory.
Machine Information Select [Confirm]. The current setting value appears. Select [Change Value]. Enter [New Value] with the numeric keypad. Select [Save]. Store/Delete Programming For ESC/P-K and HP-GL/2 emulations, you can register settings in memory. You can register up to 20 print modes for ESC/P-K and HP-GL/2 emulations. Select [Store/Delete Programming].
Machine Status Select [Factory Defaults] or [Custom Settings]. Factory Defaults You can use the factory default settings. Custom Settings Displays the numbers stored in memory. When you select [Custom Settings], select a memory number to use. Select [Save]. Password For PDF Direct Print, if a password is set for files, set the password here in advance. PDF files can be printed only when the passwords assigned and entered are the same.
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Machine Information Select a fax receiving mode Manual Receive The machine manually receives faxes from a remote machine. This mode is convenient to confirm the sender or use an external telephone before receiving faxes. Auto Receive The machine automatically receives faxes. Select [Save].
Machine Status Faults This section describes how to check the information on errors that occurred on the machine. The error history report shows the list of the latest 50 errors. The items printed include the date and time, error code, and error category. The following describes how to print the error history report.
Supplies Supplies You can check the status of consumables on the [Supplies] screen. The status of consumables is shown as "OK", "Replace Soon (Order Now)", or "Replace Now". The following describes the procedure to check the status of consumables. Reference For information on replacing consumables, refer to "Replacing Consumables"...
Machine Status Billing Information On the [Billing Information] screen, you can check the number of pages printed per meter or user. The following shows the reference section for each item. "Billing Information" (P.134) "User Account Billing Information" (P.135) Press the <Machine Status> button. Select the [Billing Information] tab.
Billing Information Color Large Impressions Displays the total number of pages printed in large-size full color. Black Large Impressions Displays the total number of pages printed in large-size black and white. Total Impressions Displays the total number of Color Impressions and Black Impressions. Note When print data resulting from color conversion using an ICC profile, for example, on the application is printed at Auto (Color/B/W), even documents that appear in black-and-white on the monitor are printed in...
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Machine Status Select the [Billing Information] tab. Select [User Account Billing Information]. Select a meter to check. Note The meters are displayed only for the features set to [Enable Accounting] in the Auditron mode. Meter (Copy Jobs) Displays the number of pages copied. Meter (Scan Jobs) Displays the number of pages scanned.
Tools System Settings Procedure To change or customize the system settings, enter the System Administration mode. This section describes the basic procedures for system settings. The following shows the reference section for each procedure. "Step1 Entering System Administration Mode" (P.138) "Step2 Entering the System Administrator User ID and Passcode"...
System Settings Procedure Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and then select [Enter]. Note The default user ID is "11111".
Tools System Settings You can set or change the default values of each service. Common Service Settings Allows you to configure the general settings of the machine. Reference For more information, refer to "Common Service Settings" (P.146). Copy Service Settings Allows you to configure the copy service settings such as copy feature defaults, copy operation control, and button indications.
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System Settings Procedure Folder Service Settings Allows you to configure the settings relating to folders. Reference For more information, refer to "Folder Service Settings" (P.267). Job Flow Service Settings Allows you to configure the settings relating to Job Flow. Job flow is a function to execute a series of registered operations. Reference For more information on Job Flow, refer to Job Flow Service Settings(P.269).
Tools Step5 Setting a Feature Select any feature. Note Select a submenu from the [Group] list, and then select a feature from the [Features] list. Select[ ]or[ ]as required. Select an item to set. After setting the feature, select [Save]. Select [Close] repeatedly until the Services Home screen is displayed.
Tools Menu List Tools Menu List The following tables list the items that can be set on the [Tools] screen. Note that some items may not appear depending on the configuration of the machine. System Settings Common Service Settings "Machine Clock/Timers" (P.146) "Power Saver Settings"...
Tools Common Service Settings "Image Quality Adjustment" (P.162) In [Common Service Settings], you can make settings relating to the machine’s common features. The following shows the reference section for each item. "Machine Clock/Timers" (P.146) "Power Saver Settings" (P.149) "Audio Tones" (P.150) "Screen/Button Settings"...
Common Service Settings Select a date format. Specify [Year], [Month], and [Day]. Select [Save]. Time Set the time in the system clock of the machine, using 12-hour or 24-hour format. The time set here will be printed on all lists and reports. Select [Time], and then select [Change Settings].
Tools Time Server Address Set the server name or IP address of the time server. Note For IPv4, enter the IP address in xxx.xxx.xxx.xxx format, where "xxx" is a value between 0 and 255. For IPv6, enter the IP address in xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx format, where "xxxx" is a hexadecimal number.
Common Service Settings Allow User to Lock Out Selecting [Lock Out Printer] on the Services Home screen temporarily disables printing. [Release Printer] is displayed during the printer lockout duration. Selecting [Release Printer] enables printing. Note The printer lockout status is not released automatically even after the end time elapsed. To release the printer lockout status, the control panel operation is required.
Tools Power Saver Timers The Power Saver mode has two modes: the Low Power and Sleep modes. When a specified period of time has elapsed, the machine switches to these modes in the following order to reduce power consumption. Last operation on the machine Low Power mode Sleep mode Reference...
Common Service Settings Control Panel Select Tone Set the volume to be sounded when a button on the control panel is correctly selected. You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off]. Control Panel Alert Tone Set the volume to be sounded when a button that cannot be selected is selected, or an error occurs.
Tools Low Toner Alert Tone Set the volume to be sounded when the toner cartridge needs replacing. You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off]. Stored Programming Tone Set the volume to be sounded while a stored program is being registered. You can select from [Soft], [Normal], and [Loud].
Common Service Settings Custom Buttons 1 to 3 You can assign services such as Copy and Send from Folder to the custom buttons on the control panel: Custom Button 1 to Custom Button 3.To leave a feature unassigned, select [(Not Set)]. Reference For more information, refer to "Assigning Services to the Custom Buttons"...
Tools The language set here is the standard language that is retained even when the machine is powered off and on. Setting in the local users mode The language setting in [Language] in the Services Home screen is lost when the machine is powered off.
Common Service Settings Reconfirm Fax/Internet Fax Button Set whether or not to display a screen to check available memory when sending faxes/ Internet faxes. Select from [Disabled (Show Memory)] and [Enabled]. Screen After Inserting USB Select whether or not to display the screen when the machine detects USB memory device insertion, and also select the screen type at the time.
Tools Flick and Double-tap Set whether or not to operate the machine by flicking and double-tapping. Select from [Disabled] or [Enabled]. Besides the operation method, the design of Services Home Screen and the display effect of the screens vary depending on this setting. Button Style Icon Style Screen...
Common Service Settings Double-Tap Interval You can set the interval between two taps to be recognized as a double-tap by the machine. Select from [Shorter], [Default], or [Longer]. Sys. Admin. Settings Security Warning Set whether or not to display the security warning screen when the default values of system administrator's user ID and passcode are used.
Tools Paper Tray Attributes You can set the size and type of paper loaded in trays. Reference For more information, refer to "Changing the Paper Settings" (P.72). Change Settings Select this button, if you change the paper size for the tray or the setting of auto paper selection.
Common Service Settings Paper Tray Attributes on Setup Screen Select whether or not to display [Paper Tray Attributes] in the [Setup] screen. This setting allows you to select the size and type of paper without entering the System Administration mode. Paper Tray Attributes During Loading Select whether or not to display the [Paper Tray Attributes] screen after the tray is pulled out or inserted in.
Tools Inch Size You can select a paper size from inch series sizes. Others You can select a paper size from other sizes. Custom Size You can enter any size. Set the X width between 98 and 483 mm, and the Y length between 89 and 297 mm in 1 mm increments.
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Common Service Settings Heavyweight paper, Extra Heavyweight Reload paper, Extra Heavyweight Plus paper, Extra Heavyweight Plus Reload paper, and Custom paper 1 to 5. When copying or printing a document, the machine controls the image quality according to the type of paper set in [Image Quality] and the image quality processing method specified for that type of paper.
Tools Setting values Meaning Extra Heavyweight (X- Default setting for Extra Heavyweight Reload paper. The image HW)AReload (170 - 256 gsm) quality is suitable for side 2 of the Extra Heavyweight A paper. Extra Heavyweight (X- For customized settings. HW)BReload (170 - 256 gsm) Extra Heavyweight (X- For customized settings.
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Common Service Settings Photo Image Quality [Photo Image Quality] is valid when [Photo] is selected for [Original Type] on the [Image Quality] screen. Selecting [High Speed] copies a document without reducing the processing speed. Selecting [High Quality] creates a near-quality reproduction of the document. Note Selecting [High Quality] may reduce the copy speed.
Tools Calibration When color gradation of a printed image shifts, you can calibrate the color of the image to maintain the image quality of the machine at a certain level. Reference For more information, refer to "Executing Calibration" (P.103). Note If you cannot calibrate the machine to adjust for a shift in color gradation despite the periodic calibration, contact our Customer Support Center.
Common Service Settings Job History Report Select whether or not to automatically print a Job History Report when a total of 50 jobs have been processed. All jobs are automatically listed on the printed report. Reference For information on how to print a Job History Report manually, refer to "Print Reports" (P.115). Activity Report Select whether or not to automatically print an Activity Report when a total of 100 communication results have been accumulated.
Tools Print when delivery fails Prints a Transmission Report - Job Undelivered when the data transmission failed. Scan File Transfer Report (Fax Server) Set whether or not to print a Transmission Report after scanned data is sent using the Server Fax feature. Reference This feature does not appear for some models.
This feature is designed to prevent the leakage of confidential information of a customer when the machine is returned to Fuji Xerox. All data stored on the machine will be deleted. Before executing the operation, make sure that the operation is absolutely necessary.
Tools Software Upgrade When EP system via the Internet is used, this feature is used to upgrade the software for EP system when the version upgrade is required. You can specify when to start the software upgrade. Important After the downloading is finished, the machine automatically restarts and upgrades the software. After the machine restarts again and the Services Home screen is displayed, the software upgrade is completed.
Common Service Settings Adjust Punch Position/Booklet Fold Position Set the punch position and booklet fold position for paper smaller than B4 or larger than or equal to B4. Adjust Image Transfer You can specify the transfer output value for each paper type. This is useful when the toner image does not transfer to the paper properly.
Tools Scan Chart with Document Feeder Scans the sample chart using the document feeder. Set the sample chart with the print side facing up as instructed on the screen, and select [Scan]. After the sample chart is scanned, select [Start Diagnostic]. Then the diagnosis is started. EP Diagnosis When the EP system is connected to the Internet, Pressing [EP Diagnosis] sends the diagnosis to our Customer Support Center.
Common Service Settings Background Pattern Set the background pattern to embed the text for the Watermark effect. You can select from eight patterns: [Wave], [Circle], [Stripe], [Chain], [Beam], [Rhombic], [Sunflower], and [Fan]. Font Color Specify a hidden text color used for the Watermark feature. You can select from [Black], [Magenta], and [Cyan].
Tools Force Watermark - Print Stored File Set whether or not to forcibly use the Watermark feature when printing from a folder. The user control number, machine ID, and date and time are printed. Note You can authorize a user to temporarily cancel force watermark printing. For more information, refer to "User Roles and Authorization Groups"...
Common Service Settings - User ID and date and time DocName-192.0.2.1 DocName-192.0.2.1 UserName-CardID-UserID-2012/02/01 13:08 UserName-CardID-UserID-2012/02/01 13:08 UserID-2012/02/01 13:08 UserID-2012/02/01 13:08 Preset1 Preset2 Preset3 Preset4 Note Some items may not be printed depending on the job type and performance conditions. Force annotation is not printed on blank paper generated by the machine. A time printed as a watermark using the Force Annotation feature may differ from the time the print job is submitted depending on the status and settings of the machine and the contents of the print job.
Tools Print Universal Unique ID You can print UUIDs (Universal Unique IDs) for each print job to identify each job. The printed UUIDs can be used as a search key to retrieve print job logs using an application, such as ApeosWare Log Management (sold separately) or ApeosWare Accounting Service (sold separately).
Common Service Settings E-mail Addresses 1 to 5 Specify the e-mail addresses to notify the result of the jobs. Note When you select [Save] to exit this screen without specifying an e-mail address, the setting of [Targeted Jobs] or [E-mail Message] is deleted. E-mail Message Enter a comment attached to the e-mail.
Tools tray, the next set is delivered to the rear of the tray. Set the offset function for the Center Tray - Lower. Select from [No Offset], [Offset per Set], and [Offset per Job]. When [Offset per Set] or [Offset per Job] is selected, the machine slightly shifts the output position per set or per job (print job) respectively.
Common Service Settings Auto Job Promotion You can select whether or not to allow another job to automatically bypass the current job when the machine is unable to start an operation for a any reason, (for example, running out of paper in a tray when starting copying or printing). Select [Disabled] or [Enabled].
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Tools Paper size group A/B series A/B series A/B series A/B series Inch series (8 x 13") (8K/16K) (8 x 13"/8 x 14") Loading position/ Size orientation 5.5 x 8.5" 5.5 x 8.5" 7.25 x 10.5" 8 x 10" 8 x 10" 8.5 x 11"...
Common Service Settings Millimeters/Inches Allows you to select unit of measurement displayed on the screen from [Millimeters] or [Inches]. Encryption Key for Confidential Data Allows you to set an encryption key to encrypt confidential information such as the passcode of the system administrator and a folder. Encrypting confidential information prevents a network hacking and an unauthorized access to the information.
Tools Changing SNMP v3 Setting When [On] is set, you can set a maintenance passcode of 4 to 12 digits in the [Maintenance Passcode] screen. Entering the passcode is required when our service representative performs maintenance. Important When [On] is set, note the followings: If you lose the System Administrator's user ID and passcode, the items restricted to the service representative cannot be changed.
Common Service Settings Auto Validation of Speed Dial Entry Allows you to select whether the machine automatically validate the number when you use speed dial. When you select [Validate entry after a fixed time], you can select the time to auto-validation from [Shorter], [Default], or [Longer].
Tools Copy Service Settings In [Copy Service Settings], you can configure settings related to the Copy feature. The following shows the reference section for each procedure. "Copy Tab - Features Allocation" (P.182) "Preset Buttons" (P.183) "Copy Defaults" (P.183) "Copy Control" (P.189) "Original Size Defaults"...
Copy Service Settings 10 Features Allows you to set features appearing in the third and fourth columns from the left of the [Copy] screen. Note [Output Color], [Reduce/Enlarge] and [Paper Supply] cannot be specified. From [Frequently Used Features] on the right of the screen, select a button and the position of the button where you want to allocate a feature.
Tools Paper Supply Set the default value for [Paper Supply] in the [Copy] screen. Note When the default value of [Reduce/Enlarge] is set to [Auto %], [Auto Select] cannot be selected for [Paper Supply]. Reduce/Enlarge Set the default value for [Reduce/Enlarge] in the [Copy] screen.Select the ratio from [100%], [Auto %], and the buttons registered as Reduce/Enlarge Preset buttons.
Copy Service Settings Original Type Set the default value for [Original Type] on the [Image Quality] screen. Original Type - Auto (Non-Black & White) Set the default value for [Original Type] on the [Image Quality] screen. This is valid when a color other than [Black & White] is selected for [Output Color] in the [Copy] screen.
Tools Color Shift Set the default value for [Color Shift] in the [Image Quality] screen. 2 Sided Copying Set the default value for [2 Sided Copying] in the [Copy], [Layout Adjustment], and [Output Format] screens. Mixed Size Originals Set the default value for [Mixed Size Originals] in the [Layout Adjustment] screen. Edge Erase - Top Edge When you copy a document with the document cover open or when you copy a book, the edges and center margin of the document may be printed as black shadows.
Copy Service Settings Edge Erase - Right Edge When you copy a document with the document cover open or when you copy a book, the edges and center margin of the document may be printed as black shadows. This feature allows you to erase such shadows on the right edge.
Tools Copy Output This feature allows you to set the finishing options to output multiple copies. Select [Auto], [Collated], [Uncollated], or [Uncollated with Separators]. Set the default value for [Copy Output] in the [Copy] and [Output Format] screens. Uncollated - Default Separator Tray Set the default value for [Separators Tray] under [Copy Output] >...
Copy Service Settings Date - Position on Side 1 and Side 2 Set the default value for [Position] displayed when [Date Stamp] is selected for [Annotations] in the [Output Format] screen. Date - Font Size Set the default value for [Font Size] under [Font Size] displayed when [Date Stamp] is selected for [Annotations] in the [Output Format] screen.
Tools Memory Full Procedure If there is insufficient hard disk memory while scanning a document, a screen appears asking you how you want to handle the partially stored data. Set the process you want the machine to perform for the partially stored data after a certain time has elapsed in the confirmation screen.
Copy Service Settings ID Card Copy - Reduce/Enlarge Set the copy magnification ratio when to copy ID cards. Selecting [Allow to Change] allows you to specify the ratio between 25 to 400 % in 1 % increments. Note The machine may copy an ID card in a different orientation from the original orientation depending on the magnification ratio you specified.
Tools Date Position - Top Left, - Top Center, - Top Right, - Bottom Left, - Bottom Center, and - Bottom Right You can adjust the position to print a date stamp finely. Page Number Position - Top Left, - Top Center, - Top Right, - Bottom Left, - Bottom Center, and - Bottom Right You can adjust the position to print a page number finely.
Copy Service Settings Custom Colors Set the custom colors used for [Single Color] and [Dual Color] in the [Output Color]screen. You can assign custom colors with yellow (0 to 100%), magenta (0 to 100%), and cyan (0 to 100%) to each custom color buttons 1 to 6. Note Adjust so that the total of yellow, magenta, and cyan does not exceed 240%.
Tools Connectivity & Network Setup In [Connectivity & Network Setup], you can configure settings related to the Connectivity & Network feature. Reference For information on Connectivity and Network Settings, refer to "Printer Environment Settings" (P.335) or "E-mail Environment Settings" (P.349). If you use CentreWare Internet Services, more detailed settings are possible.
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Connectivity & Network Setup 25, 139, 427, 445, 631, 15000 Only LPD, Port9100, SNMP , Internet Services (HTTP), and Bonjour ports are available for Ethernet 2 when two Ethernet interfaces are used. Secondary Ethernet (optional) does not support IPP and Google Cloud Print ports. Print submission of AirPrint and Google Cloud Print via Ethernet 2 is not available.
Tools Port Status Select [Enabled] to use LPD. Port Number Enter a port number for LPD from 1 to 65535. The default value is 515. Important Do not use the numbers assigned to the other ports. Maximum Number of Sessions Enter the maximum number of client sessions using LPD.
Connectivity & Network Setup Port 9100 Port Status Select [Enabled] to use Port9100. Select this option when the communication protocol is in the RAW format for Windows Standard TCP/IP port monitor. Port Number Enter a port number for Port9100 from 1 to 65535. The default value is 9100.
Tools Send E-mail Port Status Select [Enabled] when you send e-mails or Internet faxes. E-mail Notification Service Port Status Select [Enabled] when you use the E-mail Notification Service. The E-mail Notification Service notifies you of the machine status or the completion of a print job, and a direct fax job by e-mail.
Connectivity & Network Setup Port Number Enter a port number from 1 to 65535. The default value is 80. Important Do not use a number that is the same as a port number of another port. However, you can use the same port number for a port that uses HTTP (IPP, Internet Services (HTTP), UPnP Discovery, SOAP, WebDAV, and Web Services on Devices (WSD)).
Tools WebDAV Port Status Select [Enabled] when you use an application program such as Network Scanner Utility 3 to access folders in the machine. Important We recommend you to enable [HTTP - SSL / TLS Communication] under [SSL / TLS Settings] when you use WebDAV.
Connectivity & Network Setup Ethernet Settings TCP/IP - Common Settings TCP/IP - Network Settings Important To configure each category, select the corresponding item and then select [Change Settings]. Also on [Ping Connection Test], you can check whether or not the machine can be properly connected to a network with the configured condition.
Tools Primary Network When two Ethernet interfaces are used, the name of interface which works as the primary network is displayed. Note The primary network is "Ethernet 1". You cannot set "Ethernet 2" as the primary network. This item is displayed only when Secondary Ethernet (optional) is installed on the machine. You cannot edit the setting from here.
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Connectivity & Network Setup RARP The address, subnet mask, and gateway address will automatically be set via RARP. DHCP/AutoIP The address, subnet mask, and gateway address will automatically be set via DHCP/AutoIP. If the machine fails to communicate with the DHCP server, the AutoIP function is automatically enabled and an IP address (169.254.XXX.XXX) is assigned to the machine.
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Tools IPv4 - IP Filter Select whether or not to limit the IPv4 addresses that can access the machine. Important To display the online help for CentreWare Internet Services, users need to have the environment to connect to the internet. The communication fee shall be borne by you. Note [IPv4 - IP Filter] applies to all features using TCP/IP, such as Print, Store to Folder, and CentreWare Internet Services.
Connectivity & Network Setup Auto Stateless Address 1 and Prefix Length Auto Stateless Address 2 and Prefix Length Auto Stateless Address 3 and Prefix Length Auto Gateway Address IPv6 - IP Filter Select whether or not to limit the IPv6 addresses that can access the machine. Note IPv6 - IP Filter] applies to all features using TCP/IP, such as Print, Store to Folder, and CentreWare Internet Services.
Tools Account name: mymail Host name: myhost Domain Name: example.com When receiving E-mails via POP3 Enter the POP user name (on the left side of @) and incoming POP3 mail server name in the address section (on the right side of @). You can set an alias, such as mymail@example.com.
Connectivity & Network Setup HTTP Proxy Server Port Number Set the HTTP proxy server port number from 1 to 65535. The default value is 8080. Important Do not use the numbers assigned to the other ports. HTTP Proxy Server Authentication Select [Enabled] when authentication is required to connect to the HTTP proxy server.
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Tools Proxy Server Setup Select the proxy server specification from [Same Proxy for All Protocols] or [Different Proxy for Each Protocol]. When [Different Proxy for Each Protocol] is selected, you can configure the HTTPS proxy server and HTTP proxy server, respectively. When [Same Proxy for All Protocols] is selected, the settings for the HTTPS proxy server are copied to those of the HTTP proxy server.
Connectivity & Network Setup SIP Settings Configure the settings for a SIP user ID, SIP server to go through, and VoIP gateway. In [SIP Settings], you can set the following items. SIP User ID (Sign-in Name) Enter the SIP user name of the machine. For example: 111@192.0.2.1 The left side of @ (111 in this example) is called the SIP user name.
Tools SIP Proxy Server Setup Configure SIP proxy server settings. You can set a primary server and a secondary server. Note You can use up to two SIP proxy servers. Select [Cisco] for a server type. Primary Server - IP Address Enter the IP address of the primary server.
Connectivity & Network Setup Primary Server - Port Number Set the primary server port number from 1 to 65535. The default value is 5060. Primary Server - Login User Name Enter the login user name of the primary server. Up to 31 characters are allowed. Primary Server - Login Password Enter the login password of the primary server.
Tools T.38 Settings Configure the settings for T.38. T.38 Transport Protocol Select T.38 transport protocol from [TCP] or [UDP]. Note When you use VoIP gateway manufactured by Cisco Systems, Inc., select [UDP]. UDPTL Listening Port Number Set the UDPTL listening port number from 1 to 65535. Important Do not use any numbers assigned to other ports.
Connectivity & Network Setup POP3 Server Settings Set the POP3 server. In [POP3 Server Settings], you can set the following items: Note For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255. For IPv6, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx"...
Tools SMTP Server Port Number Enter a port number in the range from 1 to 65535. The default value is 25. Important Do not use the numbers assigned to the other ports. E-mail Send Authentication Select one from [Off], [POP before SMTP], or [SMTP AUTH]. Note If [POP before SMTP] is selected, the POP3 settings must be set.
Connectivity & Network Setup Search Time-Out Set the user information search time-out between 1 and 120 seconds in 1 second increments. Kerberos Server Settings Configure the Kerberos Servers 1 to 5. The settings in [Kerberos Server 1 (Default)] will be the default settings for authentication. Primary Server Name/Address Enter the primary server name or IP address.
Tools LDAP Server/Directory Service Settings Configure the directory server, authentication method, and search attributes and ranges for LDAP authentication and the Address Book search by LDAP. You can check the connection to the server by selecting [Connection Test]. Selecting [Connection Test] > [LDAP Communication Report] outputs the report that shows the contents of protocol of the LDAP communication transmitted and received by the machine.
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Connectivity & Network Setup Attribute of Typed User Name When [Authentication of User Attributes] is used for LDAP authentication, set the attribute of the user ID entered. Up to 32 characters are allowed. Set the attribute of the User Attribute information registered on the LDAP server that corresponds to the value to be entered as the user name from the control panel.
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Tools Search Directory Root Enter a search root character string with up to 255 characters. Scope of Search from Root Entry Select the search range from the root entry. Root entry only Searches the root level only. One level below root entry only Searches from the root level to one level below the root level.
Connectivity & Network Setup Attribute Type of E-mail Address Set the e-mail address attribute type. Enter a field attribute name to be used as e-mail information from the user information registered on the LDAP server. Up to 32 characters are allowed. For Windows, enter "mail" for an attribute name used as e-mail information. Attribute Type of Fax Number Set the fax number attribute type.
Tools SMB Server Setup Select the server specification method from [By Domain Name] and [By Domain & Server Names/IP Address]. According to the option you selected here, set [Domain Name] and [Server Name/IP Address] for SMB servers 1 to 5 respectively. The setting for SMB server 1 is used as the default setting for authentication.
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Connectivity & Network Setup LDAP - SSL/TLS Communication Set whether or not to enable the SSL/TLS communications for authentication and searches. If you enable the LDAP SSL/TLS communications, you must set [Primary Server - Port Number] and [Secondary Server - Port Number] under [LDAP Server/Directory Service Settings].
Tools E-mails other than e-mail sent by S/MIME when [S/MIME Communication] is set to [Enabled]. E-mails that fail to attach a signature or verification. E-mails that are attached with an expired certificate. Receive Untrusted Internet Fax If you select [No], the machine does not receive the following Internet fax: Internet faxes other than the Internet fax sent by S/MIME when [S/MIME Communication] is set to [Enabled].
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Connectivity & Network Setup Device Certificate Select a certificate to use for the signature. Reference For more information on the certificate, refer to "Encryption and Digital Signature Settings" (P.405). PDF Signature Select the setting for PDF signature from [Do not add signature], [Always add visible signature], [Always add invisible signature], or [Select during send].
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Tools Device Certificate Select a certificate for IPsec communications. Select a certificate when [IKE Authentication Method] is set to [Authenticate by Digital Signature]. A self-signed certificate created by CentreWare Internet Services cannot be used. Reference For more information on a certificate, refer to "Types of Certificate" (P.406). IPsec Communication Select whether or not to enable IPsec communications.
Connectivity & Network Setup IEEE 802.1x Settings Configure the IEEE 802.1x settings. IEEE 802.1X Set whether or not to use IEEE 802.1x authentication. Authentication Method Select from [EAP-MD5], [EAP-MS-CHAPv2], [PEAP/MS-CHAPv2], or [EAP-TLS]. Login User Name Enter the login user name with up to 128 characters. Login Password Enter the login password with up to 128 characters.
Tools OCSP Communication Time-Out Specify a time-out value for OCSP communication from 5 to 60 seconds in 1 second increments. Other Settings You can set the following network related items. Protocol to Receive E-mail Select from [SMTP] and [POP3] depending on your environment. Add Domain Name to User Name Select whether or not to add domain names to user names.
Print Service Settings Print Service Settings In [Print Service Settings], you can configure settings related to the Print feature. Using CentreWare Internet Services, you can make more detailed settings. Reference For more information, refer to "CentreWare Internet Services Settings" (P.327). The following shows the reference section for each setting.
Tools HP-GL/2 Auto Layout Memory Set the working memory area when HP-GL/2 auto layout memory is used. When the hard disk is installed, the area is fixed to the hard disk. When the hard disk is not installed, specify the area for working memory. Job Ticket Memory Specify the amount of memory to use for job tickets from 0.25 to 8.00 MB in 0.25 MB increments.
Print Service Settings Delete Form You can delete registered ESC/P-K forms. Select [Delete Form]. Select the print mode to delete forms. ESC/P Deletes ESC/P-K emulation forms. Form Number When you select an item to delete, you can enter the form number. Form Name After you enter the form number and select [Confirm], the form name matching the form number entered appears.
Tools substitute tray, select the paper size from [Use Larger Size], [Use Closest Size], or [Select Tray 5]. Note When documents are printed using emulation such as ESC/P-K and HP-GL/2, the substitute tray setting is not valid and a message prompting you to load paper displayed on the screen. Display Message Does not use a substitute tray, but displays a paper loading message.
Print Service Settings Unregistered Forms Set whether or not to print a job if a form specified for printing in a form data file (overlay printing) is not registered on the machine. If you specify [Print], only the data is printed because the specified form is not present.
Tools Banner Sheet You can output a banner sheet to separate different jobs by users not to be mixed the outputs. The machine outputs the banner sheet before or after the job. A date, time, user name, and file name are printed on the banner sheet. Note Even if stapling is selected, banner sheets are not stapled.
Print Service Settings PostScript Paper Supply Select whether the PostScript Deferred Media Selection feature is enabled or disabled when the paper tray is selected. Select [Auto Select] to enable the PostScript Deferred Media Selection feature, or [Select Paper Tray] to disable the feature. When PostScript data generated by other than the print driver is printed, the tray is not selected as intended depending on the description method of the PostScript data.
Tools LPD Print Queue Set the LPD print sequence. Note If you change the [LPD Print Queue] setting, the [Receiving Buffer - LPD] setting may automatically be changed. For more information on Receiving Buffer - LPD Spool, refer to "Receiving Buffer - LPD" (P.228). Data Processing Order Prints jobs in the order of becoming print-ready status after receiving the jobs.
Scan Service Settings Scan Service Settings In [Scan Service Settings], you can configure settings related to the Scan services. Note This feature does not appear for some models. The items displayed on the screen vary depending on the optional components installed. For more information, contact our Customer Support Center. When [Scan to Fax Server] is selected in the System Settings, [Scan Service Settings] is replaced with [Scan/ Fax Service Settings].
Tools Email Screen Default Set the default screen that appears when [E-mail] on the Services Home screen is selected. Select from [First Tab] and [Address Book]. Scan to PC Screen Default Set the default screen that appears when [Scan to PC] on the Services Home screen is selected.
Scan Service Settings Optimize PDF For Quick Web View Set the default value for [Optimize For Quick Web View] of [File Format] in the First Tab. Thumbnail - Outgoing E-mail For the E-mail feature, set the default value for [Add Thumbnail] when [DocuWorks] or [XPS] is selected for [File Format] in the First Tab.
Tools Original Orientation Set the default value for [Original Orientation] in the [Layout Adjustment] screen. Resolution Set the default value for [Resolution] in the [Layout Adjustment] screen. You can select from [200 dpi], [300 dpi], [400 dpi], and [600 dpi]. Mixed Size Originals Set the default value for [Mixed Size Originals] in the [Layout Adjustment] screen.
Scan Service Settings Store & Send Link - E-mail Subject Set the default value for the subject used when sending an e-mail to an authenticated user to notify the URL of the location to retrieve the scanned data. Up to 128 characters can be entered for the subject.
Tools Login Credential to Access Destination Set whether or not to use a user authenticated by the remote server when the user logs in to the destination computer for the Scan to PC service. This setting is effective for remote authentication.
Scan Service Settings A/B Series Size You can select a size from A and B series sizes such as A4 and B5. Inch Size You can select a size from Inch series sizes such as 8.5 x 11" and 11 x 17". Others You can select a size from other sizes than the above series such as photo and postcard sizes.
Tools Background Suppression Level Set the background suppression level. This is valid when [Background Suppression] is set to [Auto Suppression]. The larger the value is, the stronger the effect of suppressing the background becomes. Shadow Suppression Level Set the shadow suppression level. This is valid when [Shadow Suppression] is set to [Auto Suppression].
Scan Service Settings Add Date to E-mail Attachment Name Set whether or not to add dates and page number after file names when E-mail is selected. The file name depends on the setting of [Filename Format] and whether or not the file name is automatically generated.
Tools Generation of URL Link Set the format of URLs generated with the Store & Send Link feature. Select either [Use IP Address] or [Use FQDN]. The following are examples of URLs: If [Use IP Address] is selected: http://192.0.2.1/scanUrl/doc1/get.htm If [Use FQDN] is selected: http://pc1.mycompany.co.jp/scanUrl/doc1/get.htm Note This feature may not be available depending on the model or your machine configuration.
Fax Service Settings Fax Service Settings In [Fax Service Settings], you can configure settings related to the Fax service. Note This feature does not appear for some models. The items displayed on the screen vary depending on the optional components installed. For more information, contact our Customer Support Center. You can register new address book entries in [Add Address Book Entry] under [Setup].
Tools Reduce / Enlarge - Button 3 - 5 This item can be set when [Reduce/Enlarge] is selected in [Feature in 2nd to 4th Column]. You can set the magnifications displayed as [Preset %] which are displayed under [Reduce/ Enlarge] in the [Layout Adjustment] screen. You can assign any magnification to the Reduce/Enlarge - Button 3 - 5.
Fax Service Settings Mixed Size Originals Set the default value for [Mixed Size Originals] in the [Layout Adjustment] screen. Note This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. Preview Set whether or not to place a check mark in the [Preview] checkbox of the First Tab by default.
Tools Internet Fax Profile Set the default value for [Internet Fax Profile] in the [Fax/Internet Fax Options] screen. Internet Fax Subject Set the default value for [Internet Fax Subject] in the [Fax/Internet Fax Options] screen. Up to 128 single-byte characters can be entered for the subject. Internet Fax Encryption Set the default value for [Encryption] in the [Fax/Internet Fax Options] screen.
Fax Service Settings Enter Once Only No need to re-enter the recipient. Enter Twice Use the Speed Dial feature to re-enter the recipient. Re-enter Fax Number or E-mail You cannot enter the speed dial when you re-enter the number or address. Use the fax number, SIP User ID (Sign-in Name), phone number or SIP user name for IP fax, or e-mail address to enter the recipient.
Tools Polled Files - Auto Delete Set whether or not to automatically delete a polling file after transmission. Rotate 90 degrees Set whether or not to automatically rotate a document if its image must be reduced in size unless it is rotated. Note If an arbitrary magnification is specified in [Reduce/Enlarge], the Rotate 90 Degrees feature does not function.
Fax Service Settings specified time. When a redial, resend, delayed start transmission job, or the Authentication feature is used and different users send to the same address, a batch send is not possible. Manual Send/Receive Default When on-hook or off-hook is used when sending a fax, select either [Manual Receive] or [Manual Send].
Tools 2 Pages Up On Receipt Set whether or not to print two pages of a fax document on one side of a sheet. This is convenient for saving paper. For example, when two A5 pages are received, they are printed on a single A4 sheet. However, if paper of the same paper size as the received document is specified in [Receiving Paper Size], it is printed on the specified size of paper.
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Fax Service Settings Folder Selector by Telephone Number / G3 ID Set whether or not to use the Folder Selector by Telephone Number / G3 ID feature. This feature allows you to classify received documents according to sender's telephone number (Caller ID), G3 ID, or recipient's telephone number (Dial-In) and store them to specified folders.
Tools Run Job Treats the read-in data as valid, and start scanning the document partially stored. Maximum Stored Pages Set the maximum number of pages stored for a fax document. You can specify from 1 to 999 pages. Mixed Size Originals Scan Mode Set the scan mode when the machine scans documents of various sizes simultaneously with the document feeder.
Fax Service Settings Fax Received Options Fax Received Options allows you to specify a method for classifying received fax documents into specified folders. There are following two methods for classifying received documents. Folder Selector by Telephone Number / G3 ID Folder Selector Setup Note When you enable both features, classifying by [Folder Selector by Telephone Number / G3 ID] takes...
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Tools example, when you enter "1234", the documents sent from the G3 IDs telephone number of which last four digits are "1234" are stored to the specified folder. Important (wild card) cannot be entered as the first digit. Note The machine checks the folder selector in ascending order. So we recommend you to register specific telephone number on smaller folder selector numbers to have intended result of the classifying.
Fax Service Settings Enter the folder number (three digits) where you want to store the faxes with the numeric keypad. Select [Save]. Output Destination Setup In [Output Destination Setup], you can set the output destination for each receiving line. Note This feature may not be available depending on the model or your machine configuration.
Tools Local Terminal Information You can set the local terminal information, including a local name and company logo. Note The displayed items may vary depending on the options installed. There are a maximum of three lines that can be used for G3 communications: line 1, line 2, and line 3. You can set a company logo, G3 ID (fax number), G3 dial type, and G3 line type.
Fax Service Settings 10pps Pulse dialing line. G3 Line 1 to 3 - Line Type Set the line type. Private branch exchange. SIP Line - Company Logo Register the sender names for IP fax (SIP). The sender name is printed in the Transmission Header Text or Cover Page.
Tools TIFF-S The Internet fax standard profile. For documents larger than A4, the size is automatically reduced to A4 when transmission. TIFF-F Select this profile when you specify [Superfine] for [Resolution] or when you send A3 or B4 documents. TIFF-J Select this profile for sending documents in JBIG.
Fax Service Settings Internet Fax Output Destination Set the output tray to use for printed Internet fax documents. Note This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. Fax Transfer from Address Book Set whether to permit forwarding of Internet fax data received by e-mail via SMTP when the forwarding destination is not registered on the Address Book.
Tools E-mail/Internet Fax Service Settings In [E-mail/Internet Fax Service Settings], you can configure settings related to the e-mail and the Internet Fax service. Note This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center.
E-mail/Internet Fax Service Settings Print Error Notification E-mail Select whether the error e-mail because of an incorrect address or transmission error should be automatically printed. Note The job for printing error e-mail is displayed as an error on the [Job Status] screen and a Job History Report even when the job has been complete successfully.
Tools Split by Data Size Splits by the data size set in [Maximum Data Size per E-mail]. Maximum Data Size per E-mail Set the upper limit of the data size for splitting mail. Specify a value from 512 to 20480 KB in 1 KB increments. The default value is 10240 KB. Maximum Total Data Size Set the upper limit of the data size of mail.
E-mail/Internet Fax Service Settings Edit E-mail Recipients Set whether or not to permit to edit e-mail recipients (To, CC, BCC). Selecting [No] prevents e-mails from being sent to unintended destinations. Important If you set [Edit E-mail Recipients] to [No], set [Add Me to "To" Field] to [Yes].
Tools Address Book Settings In [Address Book Settings], you can configure settings related to the e-mail and the address book. On the [Tools] screen, select [System Settings] > [Address Book Settings]. Reference For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.138). Select an item to set or change.
Folder Service Settings Folder Service Settings In [Folder Service Settings], you can configure settings to handle files stored in folders. On the [Tools] screen, select [System Settings] > [Folder Service Settings]. Reference For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.138). Select an item to set or change.
Tools Internet Fax to E-mail Select whether or not to permit e-mail forwarding of files received in a folder. Quality/File Size for Retrieval Select a quality and size for files highly compressed and retrieved from folders. Select from [Quality: Normal, File Size: Small], [Quality: Higher, File Size: Larger], and [Quality: Maximum, File Size: Largest].
Job Flow Service Settings Job Flow Service Settings In [Job Flow Service Settings], you can configure the settings related to the Job Flow. The Job Flow is a function to perform a series of jobs registered. Also, in [Job Flow Service Settings], you can configure a pool server. As for [Pool Server], [Pool Server Login Method], and [Job Flow Sheet List Default], however, leave the default settings unchanged because a pool server is not available for the machine.
Tools Media Print Service Settings In [Media Print Service Settings], you can select the paper trays displayed for [Paper Supply] in the [Media Print Text] and [Media Print Photos] screens. When the USB Memory Kit (optional) is installed in the machine, you can import and print image data (DCF1.0 (Exif 2.0 - 2.2 compliant JPEG/TIFF files)) from supported storage media and document files (PDF, TIFF, XPS (MSXPS format and OpenXPS format), XDW, XBD, or JPEG (JFIF)).
Stored File Settings Stored File Settings In [Stored File Settings], you can select whether to automatically delete files stored on the folder or the machine. Set the expiration date and the time of deletion. You can also set whether or not to delete the stored file by file type. On the [Tools] screen, select [System Settings] >...
Tools Power Off Deletes Jobs Allows you to set whether or not to delete print files stored when the machine is turned off and then on. When you select [Yes], all stored print files are deleted. When you select [No], the machine deletes only the expired stored print files.
Stored File Settings Minimum Passcode Length for Stored Jobs Set the minimum number of allowed passcode digits between 0 and 12 digits. A passcode is required when Secure Print or Private Charge Print files are to be stored or printed. A passcode must be a string consisting of the number of digits that is equal to or larger than the value specified here.
It also allows you to directly upload and print a file without going through another computer. Note To use this feature, any Fuji Xerox manufactured web applications (purchase separately) are required. For more information, contact our Customer Support Center. On the [Tools] screen, select [System Settings] > [Web Browser Setup].
Web Browser Setup When SSL Certificate Verification Fails Set whether or not to stop accessing the site or to display a confirmation screen for access if SSL certificate verification fails. Enable File Printing Set whether or not to use the File Printing feature.The File Printing feature allows you to directly print the printable files obtained from the remote Web server.
Tools Setup In [Setup], you can create or update folders, job flows, and the Address Book. Note This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. The following shows the reference section for each setting. "Create Folder"...
Setup Select the folder to create. Note Select[ ]to display the previous screen or[ ]to display the next screen. Entering a 3-digit folder number with the numeric keypad displays the specified folder at the top of the column. When you create a folder, the [New Folder - Passcode] screen appears. Select items, and then select [Save].
Tools Target Operation Set the operations to be restricted. Always (All Operations) You need to enter the passcode when storing a file in a folder and displaying the files in a folder for operations such as printing and deleting the files. Save (Write) You need to enter the passcode only when storing a file in a folder.
Setup Create/Change Link A screen to link a job flow sheet appears. You can select the existing job flow sheets or create a new job flow sheet. Reference For more information about the operation, refer to "Create Job Flow Sheet" (P.279). Auto Start If you select the [Auto Start] check box, when a file is stored in a folder, the procedures registered on the job flow linked automatically starts.
Tools Print Depending on the method of storing in the folder, there are restrictions on the combination of features. Output Print Intern Mail Fax(SI et Fax Iutput Fax Documents for Secure Polling Scanning Fax to Folder Internet Fax Received Print Stored O : Available X : Not available ? : Available depending on the SystemAdministration mode...
Setup Sheet Filtering You can filter the job flow sheets to display. Select the filtering conditions, and then select [Save]. Note The screen displayed varies depending on the Login Type selected. Owner:Filters job flow sheets by owner type. Target:Filters job flow sheets by target, such as scan jobs and folders. Create Displays the [Create New Job Flow Sheet] screen.
Tools Select an item to set, and then select [Edit]. Delete Deletes all setting values of the selected item. Edit Confirm or change the settings of the selected item. Close Menu Deselect the selected item. Name Set the name for the job flow sheet with up to 128 single-byte characters. Description Set the description of the job flow sheet with up to 256 single-byte characters.
Setup Delete Recipient Deletes all information for the selected recipient. Edit Displays the [Edit Recipient] screen, which allows you to check or change the recipient selected. Reference For more information on the [Edit Recipient] screen, refer to "5 Scan" in the User Guide. Cancel Deselect the selected item.
Tools Name/E-mail Address Displays the recipient name or address specified. Delete Recipient Deletes all information for the selected recipient. Edit Displays the [Edit Recipient] screen, which allows you to check or change the recipient selected. Reference For more information on the [Edit Recipient] screen, refer to "5 Scan" in the User Guide. Close Menu Deselect the selected item.
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Setup Name/E-mail Address Subject Enter a subject using the keyboard displayed. Delete Recipient Deletes all information for the selected recipient information. Edit Displays the [Edit Recipient] screen, which allows you to check or change the recipient selected. Reference For more information on the [Edit Recipient] screen, refer to "Scan" in the User Guide. File Format Select an output file format.
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Tools Address Book When the server address is registered on the Address Book, you can specify the address from the Address Book. The specified address appears in the [Transfer via FTP (1)] or [Transfer via FTP (2)] screen. Reference For more information on the Address Book, refer to "Add Address Book Entry" (P.289). File Format Specify an output file format.
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Setup Resend Interval Set the transmission retry interval from 30 to 300 seconds. Name, Server, Shared Name, Save in, User Name, and Password Select [Name], [Server], [Shared Name], [Save in], [User Name], or [Password] to display an input screen. The numbers of characters you can input are as follows: Name: Up to 18 single-byte characters Server: Up to 64 single-byte characters Shared Name: Up to 64 single-byte characters...
Tools E-mail Notification You can receive an e-mail notification when a file is saved in a folder or a job flow ends. Name/E-mail Address Set the recipient of the e-mail notification. Message Enter a message that is displayed in the e-mail message body. When to Notify Select the e-mail notification timing from [When file is stored] and [At the end of Job Flow].
Setup available from a list under [Keyword] that is displayed when you create a new job flow sheet. Up to 12 single-byte characters are allowed for a job flow search keyword. Add Address Book Entry You can register frequently used addresses on the Address Book. Select an addresstype from Fax, IP Fax (SIP), Internet Fax, E-mail, and Server (FTP/SMB).
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Tools Press a speed dial to register. Note Select[ ]to display the previous screen or[ ]to display the next screen. Entering a speed dial number with the numeric keypad displays the specified number at the top of the column. Select [Address Type]. Select the address type, and then select [Save].
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Setup When selecting [E-mail] as the address type The following items appear: - Address Type - Given Name - E-mail Address - Custom Item 1 (Telephone Number*) - Name - Custom Item 2 (Office*) - Index - Custom Item 3 (Department*) - Surname - S/MIME Certificate *: Factory default setting...
Tools Resolution Billing - Night Time Cover Page Billing - Midnight Maximum Image Size When selecting [Internet Fax] as the address type The following items appear: Address Type Starting Rate E-mail Address Resolution Name Maximum Image Size Index Internet Fax Profile S/MIME Certificate Address Type Allows you to change an address type.
Setup Custom Item 1 The attribute name set as [Attribute Name of Custom Item 1] is shown as the item name. By factory default, the item name is set to "Telephone Number". You can input anyinformation as an auxiliary item. Up to 20 single-byte characters are allowed. This item is suitable for information represented by a shorter character string, such as telephone number and employee number.
Tools Shared Name (SMB Only) Enter the shared name set for the SMB folder. Important If the “/” mark is used at the top of a shared name, a job flow cannot read the shared name correctly. Do not use the “/” mark at the top of a shared name. Save in Enter the directory for storing files.
Setup Fax Number Enter a fax number with up to 128 digits. Reference For information about how to enter characters, refer to "Entering Text" (P.45). Index You can register a single alphanumeric index character for use as a keyword to search with the Address Book.
Tools Select any comment from the list of comments displayed under [Recipient’s Comment] and [Sender’s Comment]. Note Select[ ]to display the previous screen or[ ]to display the next screen. Select [Save]. The image of the Fax Cover Page is displayed. Select [Save].
Setup F Code Select whether or not to use F code communications. F Code is the transmission procedure set by the Communications and Information Network Association of Japan and is the T.30 (communication protocol) method for using subaddresses that are standardized by the ITU-T. For F code (sub address) and password, you can use up to 20 digits 0 to 9, *, and #.
Tools Enter a speed dial number of broadcast destination (001 to 099) or group number (#01 to #09) registered on the relay station with the numeric keypad, and then select [Add]. Note If there are more than one broadcast destinations, repeat step 4. To print a document also at the relay station, under select [On] for [Print at Relay Station].
Setup TIFF-J Select this profile for sending documents in JBIG. When the [Delete Entry] Button is Selected Selecting this button deletes all the information registered for the address selected. To delete all information registered, select [Delete]. Important Deleted information cannot be restored. Create Fax Group Recipients You can register addresses for broadcast transmission as a group.
Tools Enter a speed dial number (four digits) to register with the numeric keypad, and then select [Add to this Group]. Repeat step 4 to register the address numbers. Select [Save]. Delete this Group Deletes all information registered on a group. Delete from this group Deletes a registered address.
Accounting Accounting In [Accounting], you can register the users that will use the machine, and set the operation settings of the Accounting feature. Reference For more information about this feature, refer to "Authentication and Accounting Features" (P.423). "Create/View User Accounts" (P.301) "View Accounts"...
Tools Select a [User ID] for which you want to register a user, and then select [Create/ Delete]. Note A 4-digit number displayed on the left of each User ID is a user control number. Selecting a line displayed as [<Available>] displays a screen to enter User ID. Enter a User ID, and then select [Save].
Accounting E-mail Address Enter an e-mail address with up to 128 characters. The address set here will be set as [From] under [E-mail]. Reference For information about how to enter characters, refer to "Entering Text" (P.45). Device Access Set whether to allow the machine use. Enabled Allows the machine use.
Tools Maximum number of color pages allowed: 1 to 9,999,999 Maximum number of black- and-white pages allowed: 1 to 9,999,999 The following limits can be placed on the Fax service for each user: Permission to use:[Free Access] or [No Access to Fax Service] The following limits can be placed on the Scan service for each user: Permission to use: [Free Access], [Black &...
Accounting Cancel Cancels the deletion of the user data. Reset Total Impressions Resets the current cumulative number of pages for a selected user, returning it to zero. Reset Resets the current cumulative number of pages for users. Once reset, the previous count cannot be restored.
Tools All User Accounts Deletes all information registered for each user. It also deletes all data including the maximum number of pages, cumulative number of pages, and printer auditron data. Important All job flow sheets, folders, and documents within folders belonging to the user are deleted. If the user is owner of a large amount of material (when a large quantity of files is left remaining within a folder for example), the deletion will take a considerable time.
Accounting System Administrator's Meter (Copy Jobs) You can check or reset the total impression copied using the System Administration mode on the screen. The total impressions are counted up to 9,999,999 pages. Note This item does not appear when [Network Accounting] is selected in [Accounting Type]. Accounting Type You can select whether or not to use the Accounting feature.
Tools Auditron Mode Allows you to set whether or not to enable the Auditron feature for the following services: Copy Fax/Internet Fax Store to Folder E-mail Network Scanning Scan to PC Store to USB Store & Send Link Store to WSD Media Print - Text Media Print - Photos Print...
Accounting Mask User ID (***) You can set how an entered user ID is shown on the screen. Use this feature to enhance security as required. Show As you enter the user ID, the characters are echoed on the screen in the normal way. Hide As you enter the user ID, the character string is hidden as a row of asterisks (*****).
The features described in this section may not appear for some models. Optional components or related products provided by Fuji Xerox are required to use the features. For more information, contact our Customer Support Center.
Accounting Connect with Accounting/Billing Device Allows you to select whether or not to use the connected accounting or billing device from [None] or [Connected]. Note While a device for maintenance is connected, you cannot change the setting. Accounting/Billing Device Select the type of the accounting/billing device connected to the machine. Important If a device connected does not match the device selected in [Accounting/Billing Device], an error occurs.
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Tools Track with Cumulative Device This feature is effective for the Copy and Print services. Select the timing that the amount for copy or print job is charged. Select from [Track with Accounting Device] and [High Speed Printing]. This feature is available for Card Activated - Cumulative. Scan Ahead for Copy Job This feature is effective for the Copy service.
Authentication/Security Settings Authentication/Security Settings In [Authentication/Security Settings], you can configure the registration and authentication of a user and security settings. Reference For more information about the feature, refer to "Authentication and Accounting Features" (P.423). The following shows the reference section for each setting. "System Administrator Settings"...
Tools Repeat steps 3 and 4 to re-enter the same system administrator’s ID in [Re-enter System Administrator's Login ID]. Select [Save]. A confirmation window appears. Select [Yes] to confirm your entry. System Administrator's Passcode Set the passcode for the System Administrator. Setting a passcode is strongly recommended to enhance security.
Authentication/Security Settings Authentication In [Authentication], you can set the following items. The following shows the reference section for each setting. "Login Type" (P.315) "Access Control" (P.315) "Create/View User Accounts" (P.317) "Reset User Accounts" (P.317) "Create Authorization Groups" (P.317) "User Details Setup" (P.318) "Maximum Login Attempts by System Administrator"...
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Tools Service Access Allows you to set whether or not to restrict access to each of the following services. Note When [Locked (Show Icon)] is selected for a service, [ ] is displayed on the button of the applicable service on the Services Home screen.
Authentication/Security Settings This feature also restricts the submission of print jobs from a computer via a network. To use the Authentication feature, authentication information such as a user ID and passcode needs to be entered in a print driver. If authentication fails, the print data sent to the machine is saved in the machine or deleted according to the Charge Print settings.
Tools Select and set any item. Group Name Enter a group name with up to 32 single-byte characters. Restrict Recipient Selection Method When [Only From Address Book] is selected for [Restrict Recipient Selection Method] under [Tools] > [Common Service Settings] > [Other Settings], a transmission to a recipient who is not registered on the Address Book is restricted for the Fax / Internet Fax or E-mail Service.
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Authentication/Security Settings User ID for Login Set whether or not to make the user ID entry field on the user login screen case-sensitive. When you select [Case Sensitive], authentication is performed using the User ID as registered (including upper and lower cases). When you select [Non-Case Sensitive], authentication is performed with case ignored even if the User ID has both upper and lower cases.
Tools Smart Card Certificate Verification Set whether or not to verify the smart cart certificate when a user uses the smart card. When [Enabled] is selected, the owner of the smart card is verified not only by PIN code verification but by certification verification of the smart card and private key match. In this case, the upper level CA certificate of the smart card certification must be registered on the machine.
Authentication/Security Settings Passcode Policy Passcode Entry for Control Panel Login You can set whether a passcode is required when the system administrator or a user uses the machine.Selecting [On] enables [System Administrator's Passcode] setting and [Passcode] setting for [Create/View User Accounts]. Selecting [Off] does not require the passcode, even if a passcode is set in the above settings.
Tools Receive Control You can set how received print jobs should be handled. Reference For information about printing from a print driver, refer to "Computer Operations" in the User Guide. For information about printing or deleting the print job saved, refer to "Job Status" > "Printing and Deleting Stored Jobs"...
Authentication/Security Settings To print jobs, select [Print Job]. To save jobs as Charge Print, select [Save as Charge Print Job]. To delete jobs, select [Delete Job]. Note [Job without User ID] is automatically changed to [Print Job] on the machine when you select as follows on CentreWare Internet Services: [Properties] >...
Tools Save as Charge Print Job Regardless of whether the Authentication feature is being used or not, all received jobs are saved as Charge Print. Important When using [Save as Charge Print Job], all the print jobs are saved regardless of whether or not being successfully authenticated.
Authentication/Security Settings Access To This feature is displayed when [Require Login to View Jobs] is selected. Select either [All Jobs] or [Jobs Run By Login User Only]. Hide Job Details This feature is displayed when [Allow Job Viewing at All Times] or [Require Login to View Jobs] is selected.
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Tools Set [Passcode Entry for Control Panel Login] to [On]. Set [Maximum Login Attempts by System Administrator] to 5 times. Note that the hard disk security will not be warranted if you do not correctly follow the above setting instructions. Reference For more information on how to set data encryption, refer to "Data Indicator"...
CentreWare Internet Services Settings Installation of CentreWare Internet Services CentreWare Internet Services provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment. Preparations Prepare a computer supporting the TCP/IP protocol and a Web browser such as Internet ®...
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Installation of CentreWare Internet Services Select [Close]. Note Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. After the machine reboots, you can print out a configuration report to confirm that the port for CentreWare Internet Services is enabled and TCP/IP is set up correctly.
CentreWare Internet Services Settings Starting CentreWare Internet Services To use CentreWare Internet Services, perform the following procedure on your computer. When Login Type is selected on the machine, authentication is required to access the machine via a web browser. Start a web browser. Enter the machine's IP address or the Internet address in the address box on the web browser, and press the <Enter>...
Configuring Machine Settings Using CentreWare Internet Services Configuring Machine Settings Using CentreWare Internet Services CentreWare Internet Services enables you to change various settings on the machine from a computer. Note Confirm that the port in use is enabled in [Properties] tab > [Connectivity] > [Port Settings] of CentreWare Internet Services when an item that you want to set is not displayed.
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CentreWare Internet Services Settings Item How to Select Overview/Reference InternetServices Select from [Properties] Allows you to configure the auto refresh Settings tab > [General Setup] interval and the display language of the CentreWare Internet Services settings. Cloning Allows you to save the settings of the machine in a file, and copy the file to the other machine of the same model but not to the other models.
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Configuring Machine Settings Using CentreWare Internet Services Item How to Select Overview/Reference EP Service Select from [Properties] Configures the EP system with an active tab > [Services Internet connection. For details about EP Service, contact our Customer Support Center or Sales Agency. Accounting Select from [Properties] Refer to "Accounting"...
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CentreWare Internet Services Settings Item How to Select Overview/Reference System Administrator Select from [Properties] Refer to "System Administrator Settings" Settings tab > [Security] (P.313). Smart Card Settings Allows you to configure the smart card settings and backup the settings. * : XPS stands for XML Paper Specification.
Printer Environment Settings Print Overview This machine can be set up as a local printer by directly connecting the machine to a computer using a USB interface cable. Similarly, it can be set up as a network printer by connecting the machine to a network. Enable the necessary port using the control panel or CentreWare Internet Services.
Print Overview Use IPP to print via the Internet. Reference For more information on how to set up the machine using IPP, refer to "Installation When Using Internet Printing Protocol (IPP)" (P.345). Port 9100 Use Port9100 when the machine uses Port9100. Reference For more information on how to set up the machine using Port 9100, refer to "Installation When Using TCP/IP (LPD/Port 9100)"...
Printer Environment Settings Installation When Using USB Port This section describes how to install the machine using a USB interface. The following shows the reference section for each procedure. "Step 1 Preparations" (P.338) "Step 2 Configuration on the Machine" (P.338) "Step 3 Configuration on the Computer"...
Installation When Using USB Port Configure [Print Mode] or [Auto Eject Time] as necessary. Reference For information on the setting items, refer to "USB" (P.195). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine.
Printer Environment Settings PostScript Wait Timeout Note The PostScript Wait Timeout can be configured when the Adobe PostScript 3 Kit (optional) is installed.
Installation When Using TCP/IP (LPD/Port 9100) Installation When Using TCP/IP (LPD/Port 9100) The following shows the reference section for each procedure. "Step 1 Preparations" (P.341) "Step 2 Configuration on the Machine" (P.341) "Step 3 Configuration on the Computer" (P.342) "CentreWare Internet Services Setting Items" (P.343) Step 1 Preparations The following items are required to use the machine via TCP/IP (LPD/Port 9100).
Printer Environment Settings 6) Select [Close] repeatedly until the [Tools] screen is displayed. Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address.
Installation When Using TCP/IP (LPD/Port 9100) CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare Internet Services: Reference For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. Important To display the online help for CentreWare Internet Services, users need to have the environment to connect to the internet.
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Printer Environment Settings TCP-MSS Mode IPv4 Subnet Mask when TCP-MSS Mode is enabled IP Filtering - IPv4 Filtering - IPv6 Filtering...
Installation When Using Internet Printing Protocol (IPP) Installation When Using Internet Printing Protocol (IPP) This section describes how to install the machine using Internet Printing Protocol (IPP). The following shows the reference section for each procedure. "Step 1 Preparations" (P.345) "Step 2 Configuration on the Machine"...
Printer Environment Settings 2) Select [Port Settings]. 3) Select [IPP], and then select [Change Settings]. 4) Select [Port Status], and then select [Change Settings]. 5) Select [Enabled], and then select [Save]. 6) Select [Close] repeatedly until the [Tools] screen is displayed. Set an IP address and the other addresses.
Installation When Using Internet Printing Protocol (IPP) CentreWare Internet Services Setting Items You can configure the following setting items using CentreWare Internet Services: Reference For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. Important To display the online help for CentreWare Internet Services, users need to have the environment to connect to the internet.
E-mail Environment Settings E-mail Overview The machine can send and receive e-mails. The following services and features are available using e-mail: E-mail Store & Send Link Internet Fax Service Print E-mail E-mail Notification (Status notifications such as consumables) Job Completion Notice Note This feature may not be available depending on the model or your machine configuration.
E-mail Overview Job Completion Notice The following methods can be used to notify the completion of the jobs. Register the address of the network administrator or a shared address as necessary. Notify the Completion of Jobs by E-mail When a computer submitted a print job or a Direct Fax job to the machine, its completion can be notified by e-mail.
E-mail Environment Settings Preparations The following items must be set to use the E-mail feature. Reference For more information on the preparations to use the Internet Fax feature, refer to "Preparations" (P.328).
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Preparations Configuration on the Machine Item Description Store & Print E-mail E-mail mail Send Notific Link ation pleti Notic POP3 TCP/IP The TCP/IP address address for the machine. E- mails are sent via TCP/IP. Subnet Required when the mask network is divided into subnets.
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E-mail Environment Settings Item Description Store & Print E-mail E-mail mail Send Notific Link ation pleti Notic POP3 S/MIME Set the S/MIME settings information. O: Required to be set : Set as required -: Not required to be set X: Not supported Note To transmit e-mails encrypted by S/MIME or with digital signatures attached, a certificate must be ready in advance.
Installation Procedures Installation Procedures This section describes how to configure the machine to use the E-mail service. The following shows the reference section for each procedure. "Step 1 Enabling Port and Setting up TCP/IP" (P.355) "Step 2 Configuring E-mail Environment" (P.356) "CentreWare Internet Services Setting Items"...
E-mail Environment Settings Set an IP address and the other addresses. Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address.
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Installation Procedures Set up the protocol to receive e-mails. 1) Select [Connectivity & Network Setup]. 2) Select [Other Settings]. 3) Select [Protocol to Receive E-mail], and then select [Change Settings]. 4) Select either [SMTP] or [POP3] as appropriate for your environment. 5) Select [Save].
E-mail Environment Settings 1) Select [Connectivity & Network Setup]. 2) Select [Security Settings]. 3) Select [S/MIME Settings], and then set the items. Reference For more information on how to configure S/MIME, refer to "S/MIME Settings" (P.221). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. The following scan services are available on the machine: E-mail Store to Folder Scan to PC Network Scanning (Job Template Scanning) Store to USB Job Flow Scanning Scan to My Folder Store &...
Scan Service Overview Scan to My Folder When you select [Login to Remote Accounts] for [Login Type] and select [Enabled] for [Scan to My Folder] using CentreWare Internet Services, you can forward scanned documents to different recipients that corresponds to the login user. Reference For more information on configuration procedures, refer to "Configuration of Scan to My Folder"...
Scanner Environment Settings Configuration of Store to Folder This section describes configuration procedures to use the Store to Folder service on the machine. This section describes configuration procedures to use the Store to Folder service on the machine. The following shows the reference section for each procedure. "Step 1 Enabling Port and Setting up TCP/IP"...
Configuration of Store to Folder 8) Select [Port Status], and then select [Change Settings]. 9) Select [Enabled], and then select [Save]. 10)Select [Close]. 11)Select [WebDAV], and then select [Change Settings]. 12)Select [Port Status], and then select [Change Settings]. 13)Select [Enabled], and then select [Save]. 14)Select [Close] repeatedly until the [Tools] screen is displayed.
Scanner Environment Settings Configuration of Scan to PC This section describes how to configure the machine to use the Scan to PC service. The following shows the reference section for each procedure. "Step 1 Preparations" (P.364) "Step 2 Enabling Port and Setting up TCP/IP" (P.365) "Step 3 Configuration on the Computer"...
Configuration of Scan to PC Mac OS X 10.5 Leopard Mac OS X 10.6 Snow Leopard Mac OS X 10.7 Lion OS X 10.8 Mountain Lion OS X 10.9 Mavericks Step 2 Enabling Port and Setting up TCP/IP To use Scan to PC service, enable the port (SMB or FTP client) and set the IP address.The following describes the configuration procedures on the machine.
Scanner Environment Settings 4) Select [Port Status], and then select [Change Settings]. 5) Select [Enabled], and then select [Save]. 6) Select [Close] repeatedly until the [Tools] screen is displayed. Set the IP address of the machine and the other addresses. Skip this step if an IP address is already set.
Configuration of Scan to My Folder Configuration of Scan to My Folder This section describes how to configure the machine to use the Scan to My Folder service. The following shows the reference section for each procedure. "Step1 Preparations" (P.367) "Step 2 Enabling SMB Port and Setting up TCP/IP"...
Scanner Environment Settings 2) Select [Port Settings]. 3) Select [SMB Client], and then select [Change Settings]. 4) Select [Port Status], and select [Change Settings]. 5) Select [Enabled], and then select [Save]. 6) Select [Close] repeatedly until the [Tools] screen is displayed. Set the IP address and the other addresses.
Configuration of Scan to My Folder 1) Select [Authentication/Security Settings]. 2) Select [Authentication]. 3) Select [Login Type]. 4) Select [Login to Remote Accounts], and then select [Save]. 5) Select [Close]. 6) Select [Close] repeatedly until the [Tools] screen is displayed. Configure a remote authentication server to use.
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Scanner Environment Settings Start CentreWare Internet Services. Reference For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services" (P.330). Enable the feature of the Scan to My Folder 1) Click the [Properties] tab. 2) Click [Services]. 3) Click [Scan to My Folder].
Configuration of Scan to My Folder 3) If you select the [Append "User Name" to Path] check box, selecting the [Automatically Create "User Name" directory if one does not exist] check box creates a subdirectory with a user name automatically when the user name directory does not exist. 4) When you select both the [Automatically Create Subdirectory] and [Append "User Name"...
Scanner Environment Settings Configuration of Store to USB This section describes how to configure the machine to use the Store to USB service. "Available USB Memory Devices" (P.372) "CentreWare Internet Services Setting Items" (P.372) Available USB Memory Devices The Store to USB service allows you to directly save the scanned data to a USB 2.0 memory device which is inserted into the USB memory slot on the control panel of the machine.
Configuration of Network Scanning (Job Template Scanning) Configuration of Network Scanning (Job Template Scanning) This section describes how to configure the machine to use the Network Scanning service. The following shows the reference section for each procedure. "Step 1 Preparations" (P.373) "Step 2 Enabling Ports and Setting up TCP/IP"...
Configuration of Network Scanning (Job Template Scanning) 3) Click [Port Settings]. 4) Select the [UDP] check box under [SNMP]. 5) Click [Apply]. 6) Enter the system administrator's user ID and passcode into [User Name] and [Password] respectively, and click [OK]. Note For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services"...
Scanner Environment Settings Configuration of Job Flow Sheets This section describes how to configure the machine to use the Job Flow Sheets service. "Step 1 Enabling Ports and Setting up TCP/IP" (P.376) "Step 2 Configuring the SNMP Port" (P.376) "Step 3 Configuration on the Computer" (P.376) Step 1 Enabling Ports and Setting up TCP/IP To use the Job Flow Sheets service, enable the SOAP, SNMP, and Internet Services(HTTP) ports, and set an IP address and other addresses.
Configuration of Store & Send Link Configuration of Store & Send Link This section describes how to configure the machine to use the Store & Send Link service. Important When a user is notified by e-mail of a URL location to retrieve scanned data, the e-mail message is not encrypted, which enables the user to retrieve the data without password authentication.
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Scanner Environment Settings Generation of URL Link Maximum File Size Subject Message Attachment Device Information Signature Reference For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services"...
Configuration of Store to WSD Configuration of Store to WSD This section describes how to configure the machine to use the Store to WSD service. The following shows the reference section for each procedure. "Step 1 Preparations" (P.379) "Step 2 Enabling Port" (P.379) "Step 3 Confirmation on the Computer"...
Scanner Environment Settings 1) Select [Connectivity & Network Setup]. 2) Select [Port Settings]. 3) Select [WSD], and then select [Change Settings]. 4) Select [WSD Scan - Port Status], and then select [Change Settings]. 5) Select [Enabled], and then select [Save]. 6) Select [Close] repeatedly until the [Tools] screen is displayed.
Using IP Fax (SIP) IP Fax (SIP) Overview IP Fax (SIP) is a fax feature that sends and receives document data via the IP network of a corporation (the intranet). The IP Fax (SIP) complies with ITU-T Resolution T.38. Because the IP Fax (SIP) uses the existing IP network for communications, you can reduce the telecommunications costs compared to a conventional G3 fax machine that uses the public telephone line.
Preparations Preparations This section describes the prerequisites to use the IP fax (SIP) feature on the machine. System Requirements for the Machine IP Fax (SIP) Kit The machine is connected to the intranet. The following equipment can also be used but not required. SIP server VoIP gateway (to communicate with a G3 fax machine connected to the public phone line)
Using IP Fax (SIP) Installation Procedures This section describes the configuration procedures to use the IP Fax (SIP) feature on the machine. "Step 1 Enabling Port and Setting up TCP/IP" (P.384) "Step 2 Configuring the SIP User Name" (P.385) "Step 3 Configuring Fax Environment" (P.386) "Step 4 Configuring the SIP Server"...
Installation Procedures obtained automatically, or if manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address. Reference For information on how to set an IP address, refer to "Protocol Settings" (P.200). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
Using IP Fax (SIP) Select [Close]. Note Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the port is enabled and TCP/IP setting is set up correctly.
Installation Procedures 2) Configure the required settings, and then select [Save]. Reference For information on the fax control, refer to "Fax Control" (P.248)). Configure the local terminal information. 1) Select [Local Terminal Information]. 2) Configure the required settings, and then select [Save]. Reference For information on the local terminal information, refer to "Local Terminal Information"...
Using IP Fax (SIP) 2) Select [SIP settings]. 3) Select [Enable SIP Server], and then select [Change Settings]. 4) Select [Yes], and then select [Save]. 5) Select [SIP Server IP Address Resolution], and then select [Change Settings]. 6) Select a method to obtain SIP server IP address, and then select [Save]. 7) Select [SIP Proxy Server Setup], and then select [Change Settings].
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Installation Procedures When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note The default user ID is "11111". The default passcode is "x-admin". 3) Select [Tools] on the Services Home screen. Configure VoIP gateway settings. Reference For more information on VoIP gateway registration, refer to ""VoIP Gateway Setup"...
Using the Internet Fax Service Internet Fax Overview The Internet Fax feature enables the machine to transmit the scanned data as an e-mail attachment using a corporate intranet or the Internet, unlike conventional fax machines which use public phone lines. Also, the machine can receive e-mails transmitted from the Internet Fax-enabled machines.
Preparations Preparations This section describes the prerequisites to use the Internet Fax on the machine. System Requirements for the Machine The machine is connected to a network via TCP/IP. The environment is prepared for e-mail transmissions. E-Mail Environment To use the Internet Fax feature, configure the following settings for your e-mail environment.
Using the Internet Fax Service Installation Procedures This section describes the configuration procedures to use the Internet Fax feature on the machine. "Step 1 Enabling Port and Setting up TCP/IP" (P.394) "Step 2 Configuring E-mail Environment" (P.395) "Step 3 Testing the Internet Fax" (P.397) Step 1 Enabling Port and Setting up TCP/IP To use the Internet Fax feature on the machine, enable the ports for the E-mail feature, and set the IP address.
Installation Procedures obtained automatically, or if manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address. Reference For information on how to set an IP address, refer to "Protocol Settings" (P.200). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
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Using the Internet Fax Service 2) Select [Other Settings]. 3) Select [Protocol to Receive E-mail], and then select [Change Settings]. 4) Select either [SMTP] or [POP3] as appropriate for your environment. 5) Select [Save]. 6) Select [Close] repeatedly until the [Tools] screen is displayed. Configure the server settings for receiving e-mails.
Installation Procedures 3) Select [S/MIME Settings], and then set the items. Reference For more information on how to configure S/MIME settings, refer to S/MIME Settings(P.221). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine.
Using the Server Fax Service Server Fax Overview If your machine supports the Scan feature, installing the Server Fax Kit (optional) allows you to use the Fax feature of a Server Fax server. With the Server Fax feature, you can transfer image data received by the machine to the Server Fax server, and can transfer image data received by the Server Fax server to the machine via a network based on the settings you made.
Preparations Preparations The following describes the conditions necessary to use Server Fax on the machine. System Requirements for the Machine Scanner Kit needs to be installed on the machine. Server Fax Kit needs to be installed on the machine. The machine needs to be connected to a network and needs to support TCP/IP communication.
Using the Server Fax Service Installation Procedure Installation Overview This section describes the configuration procedure to use the Server Fax feature on the machine. The following shows the reference section for the configuration procedures. "Step 1 Fax Settings" (P.402) "Step 2 Setting the Server Fax Feature" (P.403) Step 1 Fax Settings If your machine does not support the Fax feature and supports the Server Fax feature only, the Server Fax feature will be enabled automatically.
Installation Procedure 2) The right frame on the web browser will change to the machine reboot display. 3) Click [Reboot Machine]. The machine reboots and the setting values are enabled. Step 2 Setting the Server Fax Feature Enable the Server Fax feature and set the file destination. The following procedure explains how to set them on CentreWare Internet Services.
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Using the Server Fax Service When [FTP] or [SMB] is selected Set the repository server that is to be used for the Server Fax feature. IP Address/Host Name and Port (If the port number is blank, the default port number (FTP:21 or SMB:139) will be used.) Share (SMB only) Document Path...
Encryption and Digital Signature Settings Encryption and Digital Signature Overview Types of Certificate To use the Encryption feature and the Signature feature on the machine, a certificate is required. The following two types of device certificate can be used on the machine: A certificate issued by another CA When you use a certificate issued by another CA, import the certificate using CentreWare Internet Services.
Encryption and Digital Signature Overview Certificate conditions that can be set according to the types of encryption Key usage (Only Extended key usage (Only Mail when this item is when this item isincluded in address included in the V3 the V3 extended area) extended area) Digital Server...
Encryption and Digital Signature Settings Validity Status Cause Remedy Invalid (before validity The valid period of The validation Check the time when the starts) the certificate is not period of the valid period of the started. certificate is before certificate starts. Also the time of the check if the time of the machine.
Encryption and Digital Signature Overview Encryption using IPsec IPSec enables IP-level (not application-level) encrypted communications with remote devices. If you select [Authenticate by Preshared Key], no device certificate is required. Reference For information on IKE authentication methods, refer to "IPsec Settings" (P.223). To verify the certificate of the remote device, you must register a root certificate created by a CA of the remote device on the machine.
Encryption and Digital Signature Settings Configuration of HTTP Communications Encryption This section describes the settings to encrypt HTTP communications. "Installation Overview" (P.410) "Step1 Configuration on the Machine" (P.410) "Step2 Configuration on the Computer" (P.412) Installation Overview To encrypt HTTP communications, configure the machine and your computer as follows: Configuration on the Machine Configure a certificate on the machine.
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Configuration of HTTP Communications Encryption How to create the self-signed certificate (for SSL server) Start CentreWare Internet Services. Reference For more information on how to start CentreWare Internet Service, refer to "Starting CentreWare Internet Services" (P.330). Create a certificate. 1) Click the [Properties] tab. 2) Click [Security] to display the items in the folder.
Encryption and Digital Signature Settings Start CentreWare Internet Services. Reference For more information on how to start CentreWare Internet Service, refer to "Starting CentreWare Internet Services" (P.330). Import a certificate. Important You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing.
Configuration of Encryption using IPsec Configuration of Encryption using IPsec This section describes how to encrypt communications using IPsec. When the IKE authentication method is set to [Authenticate by Preshared Key], skip step 1 "Import and Configuration of a Certificate" and go to step 2 "Configuration on the Machine (Configuration of IPsec)".
Encryption and Digital Signature Settings Start CentreWare Internet Services. Reference For more information on how to start CentreWare Internet Service, refer to "Starting CentreWare Internet Services" (P.330). Import a certificate. Important You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing.
Configuration of Encryption using IPsec When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter]. Note The default user ID is "11111". The default passcode is "x-admin". Select [Tools] on the Services Home screen. Select [Connectivity &...
Encryption and Digital Signature Settings Configuration of E-mail Encryption/Digital Signature This section describes how to encrypt e-mails and how to attach a digital signature to e- mails. "Installation Overview" (P.416) "Step1 Configuration on the Machine" (P.417) "Step2 Configuration on Sender and Recipient" (P.417) Installation Overview To encrypt e-mails and attach a digital signature, configure the machine and your computer as follows:...
Configuration of E-mail Encryption/Digital Signature Configuration on Sender and Recipient To transmit e-mails encrypted by S/MIME and with digital signatures attached, register the required certificate on equipment of a sender and a recipient. The following shows the certificate settings necessary to encryption and digital signature. Source Destinatio Encryption...
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Encryption and Digital Signature Settings Export the certificate of the machine to a computer using CentreWare InternetServices, and register it to the certificate store of an e-mail application in the computer. Reference For information on how to import and export a certificate using CentreWare Internet Services, refer to "Importing/exporting a certificate using CentreWare Internet Services"...
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Configuration of E-mail Encryption/Digital Signature ® ® ® ® ® ® Windows Vista , Windows 7:Microsoft Office Outlook 2007, Microsoft Outlook 2010 ® ® ® Windows 8:Microsoft Outlook 2010 Mac OS X:Mail 2.1.1 Importing/exporting a certificate using CentreWare Internet Services To import a certificate, select the [Properties] tab >...
Encryption and Digital Signature Settings Configuration of PDF/DocuWorks/XPS Signature This section describes the settings to send scanned documents in PDF, DocuWorks, or XPS format with a digital signature (PDF, DocuWorks, or XPS) attached. Note XPS stands for XML Paper Specification. "Installation Overview"...
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Configuration of PDF/DocuWorks/XPS Signature Setting up a Certificate using CentreWare Internet Services To configure a certificate using CentreWare Internet Services, configure the encryption settings for HTTP communications, and then import a certificate issued by another CA to enable S/MIME. Reference For details on how to configure the encryption settings for HTTP communication, refer to "Configuration of HTTP Communications Encryption"...
Encryption and Digital Signature Settings 2) Click [Security] to display the items in the folder. 3) Click [PDF/DocuWorks/XPS Security Settings] and configure the following settings. Important The DocuWorks documents with DocuWorks signature are available on the following versions of DocuWorks software.
Authentication and Accounting Features Overview of Authentication and Accounting Feature This section overviews the authentication feature and the accounting feature. Using authentication feature allows you to restrict the access to the machine, restrict the use of each service, and count the use of services per user. "Types of User"...
Overview of Authentication and Accounting Feature User Roles Set the scope of administration authority for each login user. The authority of system administrator or account administrator can be given to a specified login user. System Administrator The same authority as a system administrator is given except for the following operations: Operate folders Operate job flows sheets Change the passcode of the system administrator...
Authentication and Accounting Features Access Control Allows you to restrict the operation of the machine. Account Limit for All User When using authentication mode, you can restrict the access to the machine and the use of each service. The user authentication is required to use this feature. Note For more information, refer to "Access Control"...
Overview of Authentication and Accounting Feature Login to Remote Accounts Authentication is performed for a remote server. User information is not registered on the machine. Login to Remote Accounts uses the user information registered on a remote authentication server (LDAP, Kerberos, or SMB server) to perform authentication. Important When a user is authenticated by a remote authentication server, the authenticated user can access the services through the control panel based on the permission information obtained from the remote server.
Authentication and Accounting Features Account Administration Types of Account Administration The following describes the types of account administration (Accounting Type)available on the machine. Important When [Login to Remote Accounts] is set for [Login Type] and [Authentication Agent] is set for [Authentication System], ApeosWare Authentication Management (sold separately) or ApeosWare Authentication Agent (sold separately) automatically becomes an accounting/authentication server.
Overview of Authentication and Accounting Feature automatically created for each user. Auditron reports are created in CSV format using CentreWare Internet Services. Reference For information on driver settings, refer to the help of the driver. For information on the user information settings, account information settings, and how to create a report, refer to the help of CentreWare Internet Services.
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Authentication and Accounting Features Services (Jobs) Target User Managed Items Normal Print Machine's print driver Login user Pages/sheets Other than machine's print Unregistered user driver Secure Print Print Files Login user Sample Set Print Stored File Delayed Print Charge Print Private Charge Print Unregistered user...
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Overview of Authentication and Accounting Feature Services (Jobs) Target User Managed Items Fax Polling Automatic Send (to Folder) Unregistered Transmissions/pages User Automatic Reception/Print Login User Polls/pages, charging units, printed pages/number of sheets Polling File Sample Printout Pages/number of sheets Login User (Folders, Polling Folders) Fax Relay Relay Broadcasting, Printing...
Authentication and Accounting Features Services Controlled by Authentication This section describes the features that are controlled by the authentication feature. The restricted features vary depending on how the machine is used. Reference For information on the folder and job flow sheet restrictions when the authentication feature is enabled, refer to "Authentication for Job Flow Sheets and Folders"...
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Services Controlled by Authentication When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Network Accounting] Services Restrictions per User Per-user Usage Count Feature Account Limit Restrictions Copy Print Scan Fax, Internet Fax O : Available - : Not available *1 : The restriction is available with ApeosWare Device Management(sold separately).
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Authentication and Accounting Features When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Xerox Standard Accounting] Services Restrictions per User Per-userUsage Count Feature Account Limit Restrictions Copy Print Scan Fax, Internet Fax O : Available - : Not available * : You can select features available for each user.
Authentication for Job Flow Sheets and Folders Authentication for Job Flow Sheets and Folders This section describes the restrictions of job flows and folders. "Creating / Using Job Flow Sheet" (P.435) "Creating / Using Folder" (P.437) Creating / Using Job Flow Sheet You can create the job flow sheets for the documents stored in folders.
Authentication and Accounting Features * : Only the system administrator can operate. Note A user copies a job flow sheet becomes the creator of the copied job flow sheet. Creating Job Flow Sheet on the [Create Job Flow Sheet] screen The following shows the creator of job flow sheet, manageable user, and available operations.
Authentication for Job Flow Sheets and Folders Creating / Using Folder The folders created when the authentication feature is used and is not used are different in use. Important When you switch the Login to Local Accounts feature from [enable] to [disable] or vice versa, all the job flow sheets used till then become unavailable besides for the system administrator.
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Authentication and Accounting Features * : Only the system administrator can operate. Note Registering and outputting files using Network Scanner Utility 3 is not supported as the authenticated operation.
Configuration for Authentication Configuration for Authentication This section describes the settings to use the Authentication feature on the machine. "Installation Overview" (P.439) "Enabling Authentication" (P.439) "Changing the Default Authorization Group Settings" (P.442) "Creating an Authorization Group" (P.443) Installation Overview To use the Authentication feature, configure the following settings. Important If job flow sheets, which are no longer available for use because of a change in the Login Type, are linked to folders, they cannot be edited or copied, but still can be used.
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Authentication and Accounting Features Select [Login to Local Accounts], and then select [Save]. Reference For more information on the authentication method, refer to "Login Type" (P.315). Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save].
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Configuration for Authentication Press the <Log In/Out> button. Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter].
Authentication and Accounting Features Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. The machine enters the Login mode, and [Login] is displayed at the lower left of the Services Home screen.
Configuration for Authentication Select [Authentication]. Select [Create Authorization Groups]. Select the group displayed as [DefaultGroup (Default)], and then select [Create/ Delete]. Set each item. Reference For more information on the change of the authorization group, refer to "Create Authorization Groups" (P.317). Select [Close] repeatedly until the [Tools] screen is displayed.
The machine supports IC Card Reader available for the following smart card type: When using Embedded IC Card Reader ® MIFARE (Type A) - Fuji Xerox IC Card (Type A) - Other MIFARE compatible smart cards elWISE/ELWISE (Type B) - eLWISE - ELWISE ®...
Configuration for IC Card Reader (Optional) ® LEGIC Advant(UID only) * : The embedded IC Card Reader of the machine may not support some smart cards. Note When you confirm whitch IC Card Reader you use, contact our Customer Support Center. Step 2 Logout Method Using the Smart Card Perform the following steps to set how to logout authentication using the smart card.
Authentication and Accounting Features Configuration for Account Administration This section describes the settings to use the accounting feature on the machine. "Step 1 Selecting an Accounting Type" (P.446) "Step 2 Registering User Information" (P.446) Step 1 Selecting an Accounting Type The following describes the configuration procedures to use the accounting feature.
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Configuration for Account Administration Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note The default user ID is "11111".
Authentication and Accounting Features User Authentication Operations The machine has the Authentication feature to restrict the services available. This section describes the authentication method to use the restricted services. The following shows the reference section for each procedure. "Authenticating Login Users" (P.448) "Changing Passcode"...
User Authentication Operations Log In/Log Out by Touching the IC Card Reader (Optional) Changing Passcode You can change the passcode to use for user authentication. Change the passcode by following the steps in this section. Changing Passcode by User When a user is authenticated, the user can change his/her own passcode. Select [Setup] on the Services Home screen.
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Authentication and Accounting Features...
Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. The machine does not work properly. Action Refer to "Machine Trouble" (P.453). A message is displayed. Cause Has a paper or document jam occurred? Action...
Machine Trouble Machine Trouble Before you conclude that the machine is defective, check the machine status again. Symptom Cause Remedy The machine is Is the main power and Switch the main power and power on. not powered on. power switched on? Reference Refer to "Product Overview"...
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Problem Solving Symptom Cause Remedy The touch Is the screen brightness too Adjust the screen brightness on the screen is too low? [Screen Brightness] screen. dark. Reference Refer to "Adjusting Screen Brightness" (P.41). Unable to print, Is a message displayed on Follow the instructions displayed to or unable to the touch screen?
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Machine Trouble Symptom Cause Remedy Unable to copy Are the document guides Adjust the document guide positions. with the on the document feeder set Reference specified size. in the correct positions? Refer to "Copy" > "Copying Procedure" in the User Guide.
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Problem Solving Symptom Cause Remedy Paper is often Are the paper guides set Load the paper correctly, and align jammed or correctly? thepaper guides to the paper. wrinkled. Reference Refer to "Loading Paper" (P.66)or "Changing the Paper Size" (P.70). Is the image nearly the Increase the edge erase widths.
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Machine Trouble Symptom Cause Remedy Documents are Is an A5 document loaded Load the A5 document in portrait often jammed. in landscape orientation ( ). orientation( ) on the document feeder when [Mixed SizeOriginals] is set to [On]? An edge of Is the document curled? Flatten the curl and load the document thedocument...
Problem Solving Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact our Customer Support Center. Symptom Cause Remedy...
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Image Quality Trouble Symptom Cause Remedy The copy is Are the document guides on Load the document correctly, and align the misaligned or the document feeder set in document guides to the document edges. skewed. the correct positions? Reference Refer to "Copy" > "Copying Procedure" in the User Guide.
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Problem Solving Symptom Cause Remedy Printing is faint. The paper is damp. Replace the drum cartridge with a new one. (smudged, Reference unclear) Refer to "Loading Paper" (P.66). The drum cartridge has Replace the drum cartridge with a new one. deteriorated or is damaged.
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Image Quality Trouble Symptom Cause Remedy White dots The paper is unsuitable. Load suitable paper. appear in black Reference filled areas. Refer to "Loading Paper" (P.66). The drum cartridge has Replace the drum cartridge with a new one. deteriorated or is damaged. Contact our Customer Support Center.
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Contact our Customer Support Center. Clean the charge corotron. If the problem still persists, the drum cartridge needs to be replaced. Contact your Fuji Xerox Customer Support Center. No toner remains in the toner Replace the toner cartridge with a new one.
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Image Quality Trouble Symptom Cause Remedy Text or images The paper guides in the paper Adjust the horizontal and vertical paper are printed at an tray are not set in the correct guides to the correct positions. angle. positions. Reference Refer to "Loading Paper"...
Problem Solving Trouble during Copying This section describes how to resolve copy problems. Unable to Copy If you cannot copy a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is The document is too small. The minimum size of document that can not correctly fed be loaded on the document feeder is 125...
Trouble during Copying The Copy Result is Not What was Expected If the copy result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The copy is dirty. The document glass or the Clean the document glass or the document document cover is soiled.
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Problem Solving Symptom Cause Remedy Part of the image The paper is damp. If the paper is damp, the copy image may be is missing on the partially missing or unclear. Replace the copy. paper with new one. Reference Refer to "Loading Paper" (P.66). Folded or wrinkled paper is Remove the unsuitable paper or replace all of included in the tray.
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Trouble during Copying Symptom Cause Remedy Unable to copy The document is misaligned. Load the document correctly. with the specified Reference size. Refer to "Copy" > "Copying Procedure" in the User Guide. The document guides on the Load the document correctly, and align the document feeder are not set document guides to the document.
Problem Solving Trouble during Printing This section describes how to resolve print problems. Unable to Print If you cannot print a document, identify the symptom in the following table to performthe remedy. Symptom Cause Remedy Data remains in The machine is not Switch the main power and power on.
Trouble during Printing Symptom Cause Remedy The data has The machine is out of Load paper in the machine. been sent to the paper. machine. No paper is loaded for the Load paper of the size specified. specified paper size. Reference Refer to "Loading Paper"...
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Problem Solving Symptom Cause Remedy The output color This is because the To closer match the color of Secure Print differs between print path is different. and files in folder, select [On] in [Image Secure Print and The output color of Options] >...
Trouble during Faxing Trouble during Faxing This section describes how to resolve fax problems. Note For troubles during Internet faxing, refer to "E-mail Features Problems" (P.489). The Fax features are not available for some models. An optional component is required. For more information, contact our Customer Support Center.
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Problem Solving Symptom Cause Remedy Unable to When calling from an When calling from an abbreviated communicate abbreviated telephone telephone number to an external line, an (general fax) number, an external access external access number such as "0" may number is appended. be registered for the abbreviated telephone number.
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Trouble during Faxing Symptom Cause Remedy Unable to The IP fax (SIP) machine The data cannot be sent if the IP fax (SIP) communicate of the recipient is machine of the recipient is turned off. Call (IP fax (SIP)) abnormal. the recipient to confirm the machine condition.
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Problem Solving Symptom Cause Remedy Unable to The registration of VoIP is Register the correct VoIP gateway on the communicate incorrect. machine. (IP fax (SIP) via The specified VoIP Consult your network administrator on VoIP gateway) gateway in a network is the VoIP gateway condition.
Trouble during Faxing Symptom Cause Remedy Communication The priority of IP packet, Decrease the value for [Prioritize IP s other than IP which is sent from the Packets] according to your network fax (SIP) machine, on the network environment. become slow relay device (such as a Reference while IP fax(SIP)
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Problem Solving Symptom Cause Remedy Unable to An error occurred with the Use a telephone near the machine communicate(g phone line. tocheck whether you can make a phone eneral fax) call.If the phone call is disabled, the problem is in the phone line, not in the machine.
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Trouble during Faxing Symptom Cause Remedy Unable to Registration of the Turn the machine off and then on. communicate(g machine information to a eneral fax) SIP server failed. The machine is turned off. The machine cannot receive a fax when turned off.
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Problem Solving Symptom Cause Remedy IP fax (SIP) The priority of the IP Increase the value for [Prioritize transmission packet, which is sent from IPPackets] according to your network takes long time the machine, on the environment. network relay device (such Reference as a switch and router) is For more information on [Prioritize IP Packets],...
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Trouble during Faxing Symptom Cause Remedy Communication The priority of IP packet, Decrease the value for [Prioritize IP s other than IP which is sent from the Packets] according to your network fax (SIP) machine, on the network environment. become slow relay device (such as Reference while IP fax...
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Problem Solving Symptom Cause Remedy The one-page When scanned on the You can set the machine to process such a document is sender's machine, the document by using the Auto Reduce on received split document was enlarged Receipt feature and a border limit value into multiple for some reason.
Trouble during Scanning Trouble during Scanning This section describes how to resolve scan problems. Note The Scan features are not available for some models. An optional component is required. For more information, contact our Customer Support Center. Unable to Scan with the Machine If you cannot scan with the machine, identify the symptom in the following table to perform the remedy.
Problem Solving Unable to Import Scanned Documents to the Computer If you cannot import scanned documents to the computer, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to find The machine is not turned Switch the main power and power on.
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Trouble during Scanning Symptom Cause Remedy Unable to send The server is not correctly Correctly specify the server. data over the specified. network. The save destination is not Correctly specify the save destination. correctly specified. When SMB is selected, the Correctlpecify y sthe shared name.
Problem Solving Unable to Send E-mail If you cannot send a scanned document using the E-mail feature, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Unable to transmit Check the Transmission Results in the Report - Job because of an error.
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Trouble during Scanning Symptom Cause Remedy Part of the The document is pasted or The pasted or folded section may not be image is missing. folded. laying flat on the document glass. Place a stack of white sheets on top of the document to flatten the document against the document glass.
Problem Solving Network-related Problems This section describes how to resolve network related problems. When using SMB When SMB is used, identify the symptom in the following table to perform the remedy. When you cannot communicate with other SMB machines Cause Check point Remedy If [Auto Master...
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Network-related Problems Cause Check point Remedy Confirm whether any error Restart the machine. Wait until the screen unrecoverable messages are displayed on completely goes out to switch on the error occurred the control panel. machine power. during the printing process. The machine is Confirm the transport Select the transport protocol...
Problem Solving CentreWare Internet Services Problems The possible symptoms and remedies for problems when using CentreWare Internet Services are as follows: Symptom Remedy Cannot connect to CentreWare Is the machine working properly? Check whether the Internet Services. machine is turned on. Is the Internet Services (HTTP) port activated? Print a Configuration Report to confirm.
Network-related Problems E-mail Features Problems The possible symptoms and remedies for problems when using E-mail Notification Service, the Print E-mail feature, the E-mail service, and Internet Fax service as follows: Syptom Remedy Cannot receive e-mail (Print E-mail, Is the e-mail address for the machine configured? Internet Fax).
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Problem Solving Cause Remedy The IP address is incorrect. Confirm the IP address. If the IP address is incorrect, either set a static IP address or resolve the IP address using DHCP or AutoIP. The IP gateway address is Set the correct IP gateway address when connecting to incorrect.
Network-related Problems When connection to a desired Web server fails Cause Remedy The setting to use the proxy In the environment using the proxy server, you must server is not configured. configure the machine to use the proxy server to connect to a desired Web server.
Problem Solving Symptom Remedy A device outside the router When searching for a device outside the router via SMB, cannot be searched. directly specify the address. Multicasting is supported only within a local link (FF02::1). When SSL is enabled on When SSL is enabled, directly specify "https://[IPv6 CentreWare Internet Services, address]".
Network-related Problems Other problems on IPv6 addresses Symptom Remedy In an IPv6 network with no DNS Directly specify the IPv6 address to specify the server installed, authentication computer name of an authentication server. fails if an SMB authentication server is specified using the computer name.
Problem Solving Media Print - Text Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Text are as follows. Symptom Cause Remedy [Media Print - The optional software, Properly set the software option, or Text] is not USB Memory Kit (optional) disconnect the USB cable, and then displayed on the...
Media Print - Photos Trouble Media Print - Photos Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Photos are as follows: Symptom Cause Remedy [Media Print - The USB Memory Kit Properly set the software option, or Photos] is not (optional) is not disconnect the USB cable and then...
Problem Solving Error Code This section describes error codes. An error message and error code (***-***) are displayed on the touch screen if printing terminated abnormally because of an error, or a malfunction occurred in the machine. For faxing, an error code is also displayed on an Activity Report and a Transmission Report - Job Undelivered.
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Error Code Error Code Cause and Remedy 003-700 [Cause] Too many documents are set in the document feeder after clearing the paper jam. [Remedy] Check the output, and then replace the documents that have not been copied yet. 003-701 [Cause] A digital code is embedded in the document to restrict duplication.
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Problem Solving Error Code Cause and Remedy 003-760 [Cause] An incompatible combination of feature is specified for document scan conditions. [Remedy] Confirm the selected options. 003-761 [Cause] The paper size of the tray selected for auto tray differs from the paper size of the tray selected for Auto Paper selection.
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Error Code Error Code Cause and Remedy 012-210 [Cause] Finisher malfunction 012-211 [Remedy] Switch off the machine power, make sure that the touch screen 012-212 is blank, and then switch on the machine power. If the error still 012-213 is not resolved, contact our Customer Support Center. 012-221 012-223 012-224...
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Problem Solving Error Code Cause and Remedy 016-210 [Cause] An error occurred in the software. 016-211 [Remedy] Switch off the machine power, make sure that the touch screen 016-212 is blank, and then switch on the machine power. If the error still 016-213 is not resolved, contact our Customer Support Center.
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Error Code Error Code Cause and Remedy 016-310 [Cause] An error occurred. 016-311 [Remedy] Switch off the machine power, make sure that the touch screen 016-312 is blank, and then switch on the machine power. If the same 016-313 message is displayed again, contact our Customer Support Center.
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Problem Solving Error Code Cause and Remedy 016-345 [Cause] An error occurred. 016-347 [Remedy] Switch off the machine power, make sure that the touch screen 016-348 is blank, and then switch on the machine power. If the same 016-350 message is displayed again, contact our Customer Support Center.
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Error Code Error Code Cause and Remedy 016-401 [Cause] The 802.1x authentication method cannot be processed in the setting of Ethernet1. [Remedy] Set the authentication method of the machine to the same method as set for the authentication server in the setting of Ethernet1.
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Problem Solving Error Code Cause and Remedy 016-428 [Cause] The 802.1x authentication method cannot be processed in the setting of Ethernet2. [Remedy] Set the authentication method of the machine to the same method as set for the authentication server in the setting of Ethernet2.
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Error Code Error Code Cause and Remedy 016-461 [Cause] When [Assurance Level] under the [Transfer Image Log] is set to [High], you may not be able to create a new job because of a restriction resulting from the congestion of unforwarded image logs.
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Problem Solving Error Code Cause and Remedy 016-509 [Cause] When using the Image Log Control feature, failed to forward the image log to the server because the forwarding rule for image logs from the server to the machine has not been set. [Remedy] Either set the forwarding rule for image logs from the server to the machine, or set [Transfer Image Log] to [Disabled].
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If your application usage and print instruction are correct, check with the application manufacturer that sent the print job for operations of the application, not with Fuji Xerox. If the error still is not resolved, contact our Customer Support Center.
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Problem Solving Error Code Cause and Remedy 016-524 [Cause] LDAP server SSL authentication error. The server certificate will expire soon. [Remedy] Change the SSL certificate of the LDAP server to a valid one. You can clear this error by selecting [Disabled] for [LDAP - SSL/TLS Communication] under [SSL/TLS Settings] on the machine;...
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Error Code Error Code Cause and Remedy 016-535 [Cause] The specified file does not exist on the Remote Download server. [Remedy] Confirm the file. 016-536 [Cause] An error occurred when accessing the DNS prior to connecting to the Remote Download server. [Remedy] Confirm the connection with the DNS.
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Problem Solving Error Code Cause and Remedy 016-556 [Cause] Connection to ApeosWare Authentication Management or ApeosWare Authentication Agent to the database timed out because of an overload. [Remedy] Because the service is overloaded, wait for a while, and then execute authentication again. If the error still is not resolved, check ApeosWare Authentication Management or ApeosWare Authentication Agent.
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Error Code Error Code Cause and Remedy 016-574 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because the host or server name of the FTP server could not be resolved when accessing the DNS server. [Remedy] Confirm the connection to the DNS server.
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Problem Solving Error Code Cause and Remedy 016-582 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because files could not be created on the FTP server after connection. [Remedy] Take one of the following measures: Check whether the specified file name can be used in the save location.
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Error Code Error Code Cause and Remedy 016-589 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because the data could not be read from the FTP server after connection. [Remedy] Confirm the access privilege for the FTP server. 016-590 [Cause] The machine failed to transfer data using FTP of the Scan to PC...
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Problem Solving Error Code Cause and Remedy 016-700 [Cause] The job was suspended because the number of the digits for the Secure Print or Charge Print passcode set on the print driver was less than the value specified in [Minimum Passcode Length for Stored Job] on the machine.
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Error Code Error Code Cause and Remedy 016-708 [Cause] Unable to annotate because of insufficient hard disk space. [Remedy] Delete unnecessary data from the hard disk to free up disk space. 016-709 [Cause] An error occurred during print processing. [Remedy] Contact our Customer Support Center. 016-710 [Cause] Unable to register the Delayed Print document because of hard...
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Problem Solving Error Code Cause and Remedy 016-718 [Cause] Unable to process the PCL print data because of insufficient memory. [Remedy] Reduce the resolution, or cancel 2 sided printing or N up feature, and then print again. 016-719 [Cause] Unable to process the PCL print data because of insufficient print page buffer.
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Error Code Error Code Cause and Remedy 016-732 [Cause] The form specified by emulation has not been registered at the host side. [Remedy] Resend the form data. 016-733 [Cause] Probable causes are as follows: 1) Unable to obtain the IP address (the string after "@" in the destination e-mail address) when e-mail is sent.
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Problem Solving Error Code Cause and Remedy 016-750 [Cause] The machine received a printing job ticket with a PDF, an XPS from an application (such as ContentsBridge) that allows direct transmissions of files, but the printing job ticket data had a grammar or print instruction unsupported by the machine.
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Error Code Error Code Cause and Remedy 016-767 [Cause] Unable to send the e-mail because the address is not correct. [Remedy] Confirm the address, and try sending again. 016-768 [Cause] Unable to connect to the SMTP server because the machine's mail address is incorrect.
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Problem Solving Error Code Cause and Remedy 016-779 [Cause] An error occurred during scanned image conversion processing. [Remedy] Retry scanning. If using large-size paper such as A3 with [Resolution] set to [600 dpi], specify [Resolution] to [400 dpi] or lower in [Layout Adjustment]. If the error still is not resolved, contact our Customer Support Center.
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Error Code Error Code Cause and Remedy 016-790 [Cause] Unable to send an e-mail with Split Send because of exceeding the maximum number of splits allowed. [Remedy] Take one of the following measures: Reduce the file size for [Quality/File Size]. Increase the value for [Maximum Split Count].
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Problem Solving Error Code Cause and Remedy 017-709 [Cause] An SSL communication error occurred between ThinPrint Engine and the machine. [Remedy] Check the settings of the machine. 017-713 [Cause] The SMTP server does not support STARTTLS. [Remedy] Change SSL/TLS communication setting to other than [STARTTLS].
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Error Code Error Code Cause and Remedy 017-725 [Cause] An error occurred while receiving a print job when the Force Annotation is enabled. [Remedy] Incorrect name is set for the template of the Force Annotation. Confirm the name of the template registered in the machine. 017-729 [Cause] When the machine is used as a print job storage device, print...
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Problem Solving Error Code Cause and Remedy 017-737 [Cause] Data could not be sent due to memory capacity shortage. [Remedy] Have your system administrator stop or delete the unnecesary plug-ins. If the error still is not resolved, switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
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Error Code Error Code Cause and Remedy 017-748 [Cause] Data could not be sent due to the incorrect machine setting. [Remedy] Confirm the network setting of the machine. 017-749 [Cause] An error occurred. [Remedy] Confirm the job flow settings. 017-750 [Cause] A plug-in error occurred.
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Problem Solving Error Code Cause and Remedy 017-765 [Cause] An error occurred in connecting to the POP3 server. [Remedy] Execute the operation again. If the error still is not resolved, contact our Customer Support Center. 017-766 [Cause] An error occurred in connecting to the POP3 server. Probable causes are follows.
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Error Code Error Code Cause and Remedy 017-782 [Cause] An internal error occurred during image processing. No measure is required. [Remedy] Execute the operation again. If the error still is not resolved, contact our Customer Support Center. 017-783 [Cause] The memory became insufficient during image processing. [Remedy] Take one of the following measures: Note Transmit data with lower resolution.
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Problem Solving Error Code Cause and Remedy 018-412 [Cause] The IPv6 address already exists in the network of Ethernet2. 018-413 [Remedy] Change the IPv6 address of the network in which the address already exists. 018-414 [Cause] IP address for IPv6 set manually in Ethernet2 is incorrect. [Remedy] Set the IP address correctly.
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Error Code Error Code Cause and Remedy 018-505 [Cause] Failed to log into the destination computer while transferring data using SMB of the Scan to PC service. [Remedy] Check whether the user name and password of the SMTP server registered in the machine is correct. Important The password cannot be confirmed.
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Problem Solving Error Code Cause and Remedy 018-543 [Cause] Probable causes are as follows: 1) The machine failed to transfer data using SMB of the Scan to PC service because the specified shared name does not exist. 2) The machine failed to transfer data using SMB of the Scan to PC service because Invalid characters are used in the specified shared name.
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Error Code Error Code Cause and Remedy 018-556 [Cause] Received the "XRXERROR" error detection code from the HTTP server. [Cause] 1) Check whether the specified drive and directory is available on the destination HTTP server for the scanned document. 2) Perform the same operation again. If the problem persists, contact our Customer Support Center.
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Problem Solving Error Code Cause and Remedy 018-564 [Cause] DNS resolution for the specified hostname failed. [Remedy] Check the followings: The destination HTTP server for the scanned document is registered on the DNS server. The machine is connected to the DNS server. The address of the DNS server is set on the machine.
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Error Code Error Code Cause and Remedy 018-570 [Cause] A client certificate authentication error occurred on the HTTP server. [Remedy] Check the followings: The destination HTTP server for the scanned document is accessible by PC. The SSL client certificate is registered on the machine. The device certificate is correctly registered on the HTTP server.
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Problem Solving Error Code Cause and Remedy 018-581 [Cause] The specified directory path does not exist on the NetWare server. [Remedy] Check the followings: The NetWare server is accessible by PC The directory path name Run DSREPAIR at the server console on the NetWare server. 018-582 [Cause] The followings may be the cause:...
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Error Code Error Code Cause and Remedy 018-586 [Cause] Login to the NetWare server was denied. [Remedy] Check the followings: The NetWare server is accessible by PC Login user name Login password Volume name Server or tree name Context name Run DSREPAIR at the server console on the NetWare server.
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Problem Solving Error Code Cause and Remedy 018-595 [Cause] Multiple entries containing the same smart card information were detected in the database of the LDAP server. [Remedy] Correct the temporary user entries of the LDAP server so that they do not contain the same smart card information. 018-596 [Cause] An error occurred during LDAP server authentication.
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Error Code Error Code Cause and Remedy 018-708 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "8" (strong authentication required) for Address Book query. [Remedy] Check whether the authentication settings are correct. Consult your system administrator about the authentication, and execute the operation again.
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Problem Solving Error Code Cause and Remedy 018-715 [Cause] Kerberos server authentication protocol error. There is no authentication method which supports both the machine authentication and Kerberos server authentication. [Remedy] Take one of the following measures: Set the appropriate authentication method in the Kerveros server.
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Error Code Error Code Cause and Remedy 018-724 [Cause] The machine cannot connect to Google Cloud Print, because of an SSL communication error. [Remedy] Check the SSL settings. 018-725 [Cause] The user password set in the Kerberos server expired. [Remedy] Extend the expiration date of the password. 018-726 [Cause] The root (or intermediate) CA certificate on the smart card is...
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Problem Solving Error Code Cause and Remedy 018-733 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "33" (incorrect alias) for Address Book query. [Remedy] The LDAP server has a name problem. Have your network administrator confirm the LDAP server status.
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Error Code Error Code Cause and Remedy 018-745 [Cause] The machine cannot connect to Google Cloud Print, because of a proxy connection error. [Remedy] Check that the proxy server settings are adequate. 018-746 [Cause] The machine cannot connect to Google Cloud Print, because DNS failed to resolve the name.
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Problem Solving Error Code Cause and Remedy 018-752 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "52" (unavailable) for Address Book query. [Remedy] The LDAP server has a service problem. Retry after waiting for a while.
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Error Code Error Code Cause and Remedy 018-760 [Cause] Because the specified save location has the Distributed File System (DFS) settings, it is linked to another shared folder while transferring data using SMB of the Scan to PC service. [Remedy] 1) Select [Start] > [Programs] > [Administrative Tools] >[Distributed File System] on the SMB server.
Page 544
Problem Solving Error Code Cause and Remedy 018-768 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "68" (already exists) for Address Book query. [Remedy] The LDAP server has an update problem. Have your network administrator confirm the LDAP server status.
Page 545
Error Code Error Code Cause and Remedy 018-773 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "71" (affecting multiple DSAs) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status.
Page 546
Problem Solving Error Code Cause and Remedy 018-781 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. Connection to the server cannot be established for the Address Book query. [Remedy] Take one of the following measures: Confirm the network cable connection.
Page 547
Error Code Error Code Cause and Remedy 018-789 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "89" (incorrect parameter) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status.
Page 548
Problem Solving Error Code Cause and Remedy 021-210 [Cause] An error occurred in the IC card reader(optional). 021-211 [Remedy] Check the connection between the IC Card Reader and the 021-212 machine. Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 549
Error Code Error Code Cause and Remedy 021-403 [Cause] Failed to resolve the address of the EP center of Fuji Xerox or EP communication aggregate server. [Remedy] Check the followings: LAN cable connection DNS server address setting The default gateway setting...
Page 550
Problem Solving Error Code Cause and Remedy 021-408 [Cause] A time out error occurred while connecting to the EP system via the Internet. [Remedy] Check the followings: LAN cable connection DNS server address setting The default gateway setting The subnet mask setting EP proxy server setting(For BB-Direct configuration) If the error still is not resolved after checking the above settings, there may be a network failure or the proxy server settings may...
Page 551
Error Code Error Code Cause and Remedy 021-413 [Cause] An error occurred while connecting to the EP system via the Internet. 021-416 [Remedy] Check the followings: The LAN cable connection The DNS server address setting The default gateway setting The subnet mask setting If the error still is not resolved after checking the above settings, there may be a network failure.
Page 552
Problem Solving Error Code Cause and Remedy 021-417 [Cause] Failed to authorize the proxy server while connecting to the EP system via the Internet. [Remedy] Check the followings: The EP proxy server URL setting The login user of the EP proxy server The password of the EP proxy server If the error still is not resolved after checking the above settings, there may be a network failure or the proxy server settings may...
Page 553
Error Code Error Code Cause and Remedy 021-422 [Cause] The proxy setting file is not found while connecting to the EP system via the Internet. [Remedy] Check the EP proxy server setting screen on CentreWare Internet Services. If the error still is not resolved after checking the setting, the proxy setting file may not be registered.
Page 554
Problem Solving Error Code Cause and Remedy 021-426 [Cause] The URL (CURL) of the proxy setting file is not found on the DHCP or DNS server while connecting to the EP system via the Internet to obtain the URL (CURL) of the proxy setting file. [Remedy] Check the followings: The EP proxy server setting The URL of the proxy setting file is registered on the DHCP or...
Page 555
Error Code Error Code Cause and Remedy 021-435 [Cause] 3G communication by 3Gnet-BOX was failed to start because an error requiring the initialization of 3Gnet-BOX and the restart of the machine was detected. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 556
Problem Solving Error Code Cause and Remedy 021-502 [Cause] An error occurred while connecting to the EP system via the Internet. There is a problem with the address of the EP proxy server name. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 557
Error Code Error Code Cause and Remedy 021-507 [Cause] An error occurred while connecting to the EP system via the Internet. [Remedy] Check the followings: The login user of the EP proxy server The password of the EP proxy server If the error still is not resolved after checking the above settings, there may be a network failure or the proxy server settings may be changed or failed.
Page 558
Problem Solving Error Code Cause and Remedy 021-520 [Cause] An error occurred while connecting to the EP system via the Internet. 021-521 021-522 [Remedy] Check the followings: LAN cable connection DNS server address setting The default gateway setting The subnet mask setting Check the following for BB-Direct configuration: EP proxy server setting If the error still is not resolved after checking the above settings,...
Page 559
Error Code Error Code Cause and Remedy 021-539 [Cause] The software upgrade was canceled since the machine power was off at the reserved time. [Remedy] Check with your system administrators. If the system administrators have not reserved the update, contact our Customer Support Center.
Page 560
Problem Solving Error Code Cause and Remedy 021-570 [Cause] An error occurred in the 3G connection of 3Gnet-BOX and connection is not started. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
Page 561
Error Code Error Code Cause and Remedy 021-580 [Cause] Connection failure was detected in the 3G connection of 3Gnet- BOX. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
Page 562
Problem Solving Error Code Cause and Remedy 024-340 [Cause] An error occurred in the machine. 024-341 [Remedy] Switch off the machine power, make sure that the touch screen 024-342 is blank, and then switch on the machine power. If the same 024-343 message is displayed again, contact our Customer Support Center.
Page 563
Error Code Error Code Cause and Remedy 024-704 [Cause] An error occurred while receiving a print job from Denshi- Pen. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 564
Problem Solving Error Code Cause and Remedy 026-700 [Cause] By Address Book operation, the machine received an unsupported protocol from the LDAP server. [Remedy] Execute the operation again. If the error still is not resolved, contact our Customer Support Center. 026-701 [Cause] The number of queries submitted to the Address Book exceeded...
Page 565
Error Code Error Code Cause and Remedy 026-710 [Cause] The machine has received and e-mail encrypted by S/ MIME, but does not support the encryption method. [Remedy] Take one of the following measures: Ask the sender to send the e-mail encrypted by 3DES. Disable the FIPS140 validation mode of the machine.
Page 566
Problem Solving Error Code Cause and Remedy 026-723 [Cause] The machine failed to access to the medium. [Remedy] 1) Check that the medium is not inserted or removed, or the other medium is not inserted, while the machine is referencing the medium. 2) Check that the file in the medium can be accessed via a computer.
Page 567
Error Code Error Code Cause and Remedy 026-738 [Cause] The machine failed to send scanned document data to the HTTP server because Web application is closed during it. [Remedy] Execute the operation again. 026-739 [Cause] When authentication succeeds, all jobs are canceled because there is a pending job.
Page 568
Problem Solving Error Code Cause and Remedy 027-504 [Cause] An SMTP server error occurred. [Remedy] Execute the operation again. If the error still is not resolved, contact our Customer Support Center. 027-513 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because access to the SMB server was not permitted.
Page 569
Error Code Error Code Cause and Remedy 027-516 [Cause] Probable causes are as follows: 1) The SMB server of the destination computer cannot be found while transferring data using SMB of the Scan to PC service (TCP/IP session establishment failed). 2) The SMB server specified as the destination does not respond to the machine while transferring data using SMB of the Scan to PC service.
Page 570
Problem Solving Error Code Cause and Remedy 027-519 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the save location or file name specified for the scanned image had a problem. The save location or the file name has a problem. The specified save location does not exist on the server.
Page 571
Error Code Error Code Cause and Remedy 027-523 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because a folder could not be created on the SMB server. The specified folder already exists. [Remedy] Check whether the specified name is being used for another file or folder on the SMB server.
Page 572
Problem Solving Error Code Cause and Remedy 027-531 [Cause] Detected an incorrect filing policy (when add was selected) after connecting to the server. [Remedy] When [Rename New File] is set as the process to be executed in case of a file name duplication, confirm that the file format is not multi-page.
Page 573
Error Code Error Code Cause and Remedy 027-548 [Cause] SMB protocol error. An invalid character has been detected in the specified user name. [Remedy] Ask your network administrator to set the user name with valid characters. To confirm the user name on the server, execute the following procedures: 1) Select [Start] >...
Page 574
Problem Solving Error Code Cause and Remedy 027-584 [Cause] SMB protocol error. The SMB server is in shared security mode. [Remedy] The SMB server may be set on Windows 95, Windows 98, or Windows Me OS. Set the SMB server on an OS other than Windows 95, Windows 98, or Windows Me OS.
Page 575
Error Code Error Code Cause and Remedy 027-707 [Cause] The S/MIME certificate associated with the machine's e-mail address has expired when sending e-mail. [Remedy] Ask the sender to issue a new S/MIME certificate, and then import the certificate to the machine. 027-708 [Cause] The S/MIME certificate associated with the machine's e-mail...
Page 576
Problem Solving Error Code Cause and Remedy 027-720 [Cause] Unable to find the server of an application interface destination. [Remedy] Confirm the DNS server address. Or, check whether the computer on which the application (ApeosWare Flow Service) is installed has been registered on the DNS server. 027-721 [Cause] An application interface destination does not exist.
Page 577
Error Code Error Code Cause and Remedy 027-733 [Cause] The SSL setting on the Network Scanning server is disabled. [Remedy] Enable the SSL setting of the Network Scanning server. 027-734 [Cause] The certificate of the server used for Network Scanning is not set correctly.
Page 578
Problem Solving Error Code Cause and Remedy 027-745 [Cause] DNS server address is not registered on the machine. [Remedy] Register the DNS server address on the machine or set the address of the pool server for job templates as IP address. 027-746 [Cause] The protocol setting of the pool server for job templates is not...
Page 579
Error Code Error Code Cause and Remedy 027-757 [Cause] Probable causes are as follows: 1) An error occurred while connecting the server. 2) The reliable certificate has not been registered on the machine. 3) The server addresses of the SSL server and the destination server are not same.
Page 580
Problem Solving Error Code Cause and Remedy 027-762 [Cause] An on-demand print job is sent to the machine using the Web Applications feature, however, the specified job ticket is invalid because of one of the following causes: Abnormal change to the job ticket because of the machine software failure Abnormal change to the job ticket because of a bug on the sender's remote server...
Page 581
Error Code Error Code Cause and Remedy 027-778 [Cause] The destination SMTP server does not support the SMTP-AUTH system set on the machine. [Remedy] Confirm the authentication type supported by the SMTP server with your network administrator. The machine supports the following authentication types: AUTH GSSAPI (only for Kerberos), AUTH NTLMv2, AUTH NTLMv1, AUTH PLAIN, AUTH LOGIN, AUTH CRAM-MD5.
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Problem Solving Error Code Cause and Remedy 033-320 [Cause] An error occurred during fax transmission. 033-321 [Remedy] Switch off the machine power, make sure that the touch screen 033-322 is blank, and then switch on the machine power. If the same 033-323 message is displayed again, contact our Customer Support Center.
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Error Code Error Code Cause and Remedy 033-504 [Cause] An error occurred during fax transmission and the communication was terminated. [Remedy] If this error occurred when sending a fax, execute the operation again. If this error occurred when receiving a fax, ask the sender to send again.
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Problem Solving Error Code Cause and Remedy 033-519 [Cause] The other machine cannot correspond to reception of SEP. [Remedy] Check whether the other machine can correspond to reception of SEP, and execute the operation again. 033-520 [Cause] The other machine cannot correspond to reception of PWD/SID. [Remedy] Check whether the other machine can correspond to reception of PWD/SID, and execute the operation again.
Page 585
Error Code Error Code Cause and Remedy 033-531 [Cause] Received a command rejection signal [Remedy] Confirm the condition of the other machine (memory is full, paper has run out, or other conditions), and execute the operation again. 033-532 [Cause] An error occurred during fax transmission. 033-533 [Remedy] Execute the operation again.
Page 586
033-559 [Cause] The authentication ID is incorrect. [Remedy] An error occurred during operation of the maintenance system by Fuji Xerox. When the communication line is available, contact our Customer Support Center. 033-560 [Cause] An error occurred during remote maintenance work.
Page 587
Error Code Error Code Cause and Remedy 033-564 [Cause] The machine was turned off during communication. [Remedy] Wait for a while, confirm the fax service settings and the fax number, and then send again if sending. If the error still is not resolved, contact our Customer Support Center.
Page 588
Problem Solving Error Code Cause and Remedy 033-578 [Cause] An error occurred during fax receiving. [Remedy] Confirm the status of the line and the recipient machine, and then ask the sender to send again. 033-580 [Cause] No VoIP gateway is registered corresponding to the fax number entered.
Page 589
Error Code Error Code Cause and Remedy 033-589 [Cause] An error occurred during IP fax (SIP) transmission. [Remedy] Check whether or not the recipient's machine supports IP fax (SIP). If it is IP fax-enabled device, contact our Customer Support Center. 033-590 [Cause] An error occurred during IP fax (SIP) transmission.
Page 590
Problem Solving Error Code Cause and Remedy 033-717 [Cause] The folder passcode specified from the sender's machine is incorrect. Or, the machine passcode for reception is incorrect. [Remedy] Inform the correct information to the sender's machine. 033-718 [Cause] Fax or polling documents do not exist in the folder specified from the sender's machine.
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Error Code Error Code Cause and Remedy 033-735 [Cause] An error occurred during fax transmission. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
Page 592
Problem Solving Error Code Cause and Remedy 041-310 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 593
Error Code Error Code Cause and Remedy 045-396 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 594
Problem Solving Error Code Cause and Remedy 059-383 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 595
Error Code Error Code Cause and Remedy 061-354 [Cause] An error occurred. 061-355 [Remedy] Switch off the machine power, make sure that the touch screen 061-356 is blank, and then switch on the machine power. If the same 061-357 message is displayed again, contact our Customer Support Center.
Page 596
Problem Solving Error Code Cause and Remedy 071-212 [Cause] Tray 1 malfunction [Remedy] Execute the operation again. 072-210 [Cause] Tray 2 malfunction [Remedy] Confirm the paper loading condition for the Tray 2, and then switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
Page 597
Error Code Error Code Cause and Remedy 091-328 [Cause] An error occurred in the drum cartridge. [Remedy] Reinstall the drum cartridge or replace the drum cartridge with a new one. If the error still is not resolved, contact our Customer Support Center.
Page 598
Problem Solving Error Code Cause and Remedy 102-356 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 599
Error Code Error Code Cause and Remedy 116-325 [Cause] An error occurred. 116-328 [Remedy] Switch off the machine power, make sure that the touch screen 116-329 is blank, and then switch on the machine power. If the same 116-330 message is displayed again, contact our Customer Support Center.
Page 600
Problem Solving Error Code Cause and Remedy 116-343 [Cause] An error occurred. 116-345 [Remedy] Switch off the machine power, make sure that the touch screen 116-346 is blank, and then switch on the machine power. If the same 116-347 message is displayed again, contact our Customer Support Center.
Page 601
Error Code Error Code Cause and Remedy 116-387 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 602
Problem Solving Error Code Cause and Remedy 116-713 [Cause] The data has been divided into a number of jobs because of insufficient disk space. [Remedy] Delete unnecessary data from the hard disk to free up disk space. 116-714 [Cause] An HP-GL/2 command error occurred. [Remedy] Check the print data.
Page 603
Error Code Error Code Cause and Remedy 116-747 [Cause] The paper margin value is too large for the HP-GL/2 active coordinates area. [Remedy] Decrease the paper margin value, and then execute the operation again. 116-748 [Cause] There is no plot data in the HP-GL/2 print data. [Remedy] Check the print data.
Page 604
Problem Solving Error Code Cause and Remedy 117-311 [Cause] Data Security Kit is not attached correctly. [Remedy] Insert Data Security Kit into the correct slot. 117-312 [Cause] An error occurred in the machine. [Remedy] Contact our Customer Support Center. 117-319 [Cause] An error occurred in the machine.
Page 605
Error Code Error Code Cause and Remedy 118-310 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
Page 606
Problem Solving Error Code Cause and Remedy 121-325 [Cause] The machine detects unacceptable combination. The unacceptable combination are as follows: Both the USB IC card reader and the EP related equipment are used [Login to Local Accounts] is set to [Login Type] [Smart Card or Control Panel Login] is set to [When Smart Card Reader is Connected] [Remedy] Take one of the following measures:...
Page 607
Error Code Error Code Cause and Remedy 123-310 [Cause] An error occurred in the machine. 123-311 [Remedy] Switch off the machine power, make sure that the touch screen 123-312 is blank, and then switch on the machine power. If the same 123-325 message is displayed again, contact our Customer Support Center.
Page 608
Problem Solving Error Code Cause and Remedy 124-310 [Cause] An error occurred in the machine. 124-311 [Remedy] Switch off the machine power, make sure that the touch screen 124-312 is blank, and then switch on the machine power. If the same 124-313 message is displayed again, contact our Customer Support Center.
Page 609
Error Code Error Code Cause and Remedy 124-360 [Cause] An error occurred in the machine. 124-361 [Remedy] Switch off the machine power, make sure that the touch screen 124-362 is blank, and then switch on the machine power. If the same 124-363 message is displayed again, contact our Customer Support Center.
Page 610
Problem Solving Error Code Cause and Remedy 127-310 [Cause] An error occurred in the machine. 127-311 [Remedy] Switch off the machine power, make sure that the touch screen 127-312 is blank, and then switch on the machine power. If same 127-313 message is displayed again, contact our Customer Support Center.
Error Code Error Code Cause and Remedy 133-701 [Cause] Unavailable characters are included in Name, Company Logo, Fax Comment, or Local Name and the characters are converted. [Remedy] Enter available characters to Name, Company Logo, Fax Comment, or Local Name. When the available characters are not clear, enter alphanumeric characters only.
If you were during copying, press the <Start> button to resume the copying from the point when the paper jam occurred. WARNING If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. CAUTION Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the fusing unit or the heat roller.
Paper Jams Paper Jams in Trays 1 to 4 The following describes how to clear paper jams occurring in Trays 1 to 4. Pull out the tray where the paper jam occurred. Important If you pull out a paper tray without checking the paper jam location, the jammed paper may be torn and the pieces may remain inside the machine.
Page 614
Problem Solving Remove the jammed paper. Important The fusing unit is extremely hot. Do not touch the fusing unit as it may result in burn injury. Note If the paper is torn, make sure no piece of paper remains inside the machine. Close the top left cover gently by pressing on the center of the cover.
Paper Jams Paper Jams in Top Left Cover A The following describes how to clear paper jams occurring in the top left cover. Important Do not touch the black film like the transfer belt inside the top left cover when you remove the jammed paper because images might be shifted on the transfer belt.
Page 616
Problem Solving If paper is jammed outside the fusing unit, remove the jammed paper, and then proceed to step 6. If paper is jammed inside the fusing unit, proceed to step 4. Pull down the lever A1 in the arrow direction, and then open the fusing unit cover. Important The fusing unit is extremely hot.
Paper Jams Paper Jams in Bottom Left Cover B (for 2-tray configuration) The following describes how to clear paper jams occurring in the bottom left cover. Gently open the bottom left cover B while pulling the release lever. Remove the jammed paper. Note Paper may be jammed in the hidden area on the upper position.
Problem Solving Remove the jammed paper. Note Paper may be jammed in the hidden area on the upper position. Check inside thoroughly. If the paper is torn, make sure no piece of paper remains inside the machine. Close the bottom left cover gently. Paper Jams in Top Left Cover C The following describes how to clear paper jams occurring in the top left cover.
Paper Jams While lifting up the release lever of the cover A (1), open the cover (2). While lifting up the lever, open top left cover C. Important The fusing unit is extremely hot. Do not touch the fusing unit as it may result in burn injury. Remove the jammed paper.
Problem Solving Remove the jammed paper. If the paper is jammed in the chute of the cover A Lift up the lever A2, remove the jammed paper, and return the lever A. Note If the paper is torn, make sure no piece of paper remains inside the machine. Close the cover A, and then close Tray 5.
Paper Jams Paper Jams in Finisher-B1 The following describes how to clear paper jams occurring in the Finisher-B1 (optional). Paper Jams under the Finisher Top Cover Push up the lever on the finisher top cover. The finisher top cover opens. Remove the jammed paper.
Problem Solving Paper Jams in the Center Unit Lift the top cover and open. Important The top cover cannot be detached from the machine. Remove the jammed paper. Note If the paper is torn, make sure no piece of paper remains inside the machine. Close the finisher top cover.
Document Jams Document Jams Document Jams When a document jam occurred in the document feeder, the machine stops and a message is displayed on the touch screen. Follow the instructions displayed to clear the document jam and then load the document in the document feeder again. Pull up the handle of the top cover of the document feeder, and then open the top cover until it stops.
Page 624
Problem Solving If the message on the display instructs you to open the inner cover, lift up the handle, and open the inner cover. handle Turn the knob to eject the document upward to remove. Important If the document is caught, do not pull it out forcibly. The document could be damaged. Close the inner cover of the document feeder.
Page 625
Document Jams Make sure that the document is not torn, wrinkled or folded, and then load the document again following the instructions displayed on the touch screen. Note After removing the jammed document, reload the entire document including the pages already scanned. The machine will automatically skip the scanned pages and start scanning unscanned pages.
Problem Solving Stapler Faults This section describes how to clear stapler troubles when the optional finisher is installed. Perform the procedures on the following pages when copies are not stapled or staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions.
Stapler Faults Important Remove the bent staple when opening the staple cartridge cover. If you do not remove the bent staple, a staple jam may occur as a result. Use the staple cartridge cover only when removing the bent staple. Staple Jams in Staple Cartridge (For Finisher-A1) This section describes how to clear staple jam occurred in the staple cartridge of the Finisher-A1 (optional).
Problem Solving Pull up the metal part of the staple cartridge as shown in the illustration. Remove the jammed staples (1), and then return the metal part pulled up in step 4 to the original position (2). CAUTION Be careful in removing jammed staples. Push the staple cartridge into the machine until it clicks into place.
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Stapler Faults Make sure that the machine is not operating, and open the finisher front cover. Grasp the handle as shown in the illustration to pull out the staple cartridge to the right, towards you. Move up the staple cartridge, and then take it out of the machine. After you take out the staple cartridge, check inside of the finisher for any remaining staples.
Page 630
Problem Solving Pull up the metal part of the staple cartridge as shown in the illustration. Remove the jammed staples (1), and then return the metal part pulled up in step 5 to the original position (2). CAUTION Be careful in removing jammed staples. Push the staple cartridge into the machine until it clicks into place.
Appendix Specifications This section lists the main specifications of the machine. Note that the specifications and the appearance of the product may change without prior notice. Copy Function Type Console Memory 4 GB (Maximum: 4 GB) HDD (optional) 160 GB or larger (Usable Space: 128GB) Important Not all the HDD space described above can be used.
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Paper Weight Paper Tray 1 to 4: 60 to 256 gsm Paper Tray 5: 60 to 216 gsm Important Use paper recommended by Fuji Xerox. Copying may not be performed correctly depending on the conditions. First Copy Output Time Important The values may vary depending on the machine configuration.
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Appendix Monochrome: 20 sheets/minute Color: 20 sheets/minute Monochrome: 16 sheets/minute Color: 16 sheets/minute Monochrome: 13 sheets/minute Color: 13 sheets/minute Monochrome : 11 sheets/minute Color: 11 sheets/minute Monochrome: 11 sheets/minute Color: 11 sheets/minute Paper Tray Capacity 4-tray model Standard: 500 sheets x 4 trays + 100 sheets (bypass tray) Maximum paper capacity: 2,100 sheets (Same as the standard) 2-tray model Standard: 500 sheets x 2 trays + 100 sheets (bypass tray)
Specifications Dimensions Standard: Width 590 x Depth 659 x Height 768 mm When the 1 Tray Module is installed: Width 590 x Depth 659 x Height 882 mm When the 1 Tray Module with Cabinet is installed: Width 616 x Depth 659 x Height 1,119 When the 3 Tray Module is installed: Width 616 x Depth 659 x Height 1,119 mm Weight Standard: 68 kg...
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Appendix ® Windows Server 2003 x64, ® Windows Vista ® Windows Vista x64, ® Windows Server 2008, ® Windows Server 2008 x64, ® Windows ® Windows 7 x64, ® Windows Server 2008 R2 x64, ® Windows ® Windows 8 x64, ®...
600 x 600 dpi, 400 x 400 dpi, 300 x 300 dpi, 200 x 200 dpi Scanning Speed Monochrome: 55 sheets/minute, Color: 55 sheets/minute (For Fuji Xerox standard paper A4 , 200 dpi, Store to Folder) Important The scanning speed varies depending on documents.
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Mac OS X 10.5/10.6, Mac OS X 10.7 Lion, OS X 10.8 Mountain Lion, OS X 10.9 Mavericks, OS X 10.10 Yosemite Important For information about the latest supported OS, refer to the Fuji Xerox Web site. Scan to PC Protocol: TCP/IP (SMB, FTP) Supported OS: ®...
Mac OS X 10.5/10.6, Mac OS X 10.7 Lion, OS X 10.8 Mountain Lion, OS X 10.9 Mavericks, OS X 10.10 Yosemite * : Supports FTP protocol only. Important For information about the latest supported OS, refer to the Fuji Xerox Web site. File Format: - Monochrome binary: TIFF, DocuWorks, PDF, XPS...
Appendix Transmission Time 2 seconds or more but below 3 seconds Important When A4 size document with approximately 700 characters is transmitted in standard image-quality (8 x 3.85 lines/mm) and in high-speed mode (28.8kbps or faster, JBIG). Only indicates the time for transmitting the image information and does not include the controlling time for the communication.
Mac OS X 10.5/10.6, Mac OS X 10.7 Lion, OS X 10.8 Mountain Lion, OS X 10.9 Mavericks, OS X 10.10 Yosemite Important For information about the latest supported OS, refer to the Fuji Xerox Web site. Internet Fax Function (optional) Document Size...
Specifications Finisher-A1 (Optional) Type Sorting (Offset available)/Stacking (Offset available) Paper Size/Paper Weight Maximum: A3, 11 x 17" Minimum: Postcard (100 x 148 mm) 60 to 220 gsm Paper Capacity Finisher tray For paper not stapled A4: 500 sheets, B4: 250 sheets, A3 or larger: 200 sheets, Mixed stack: 250 sheets For paper stapled 30 sheets * : Based on when larger size paper is stacked on paper.
Appendix Folding : 500 sheets *1 : When larger size sheets are stacked on top of smaller size sheets. *2 : The Booklet Finishing function requires the optional Finisher-B1 Booklet unit. After a job with the Booklet Finishing function specified has been output, the next job may not be delivered until the sheets are removed from the output tray. Also, if larger size sheets are stacked on top of smaller size sheets after a job with the Booklet Finishing function specified has been run, the next job may not be delivered until the sheets are removed from the output tray.
Specifications Space Requirement (when connected to the main unit) Width 1,573 X Depth 659 mm With Booklet Finisher: W 1,573 x D 670 mm Main Unit + Finisher-B1; when the paper support is pulled out and the Bypass tray is fully extended.
Appendix Printable Area This section describes the area on paper that can be printed. Standard Printable Area The standard printable area is the area of a sheet of paper excluding the 4 mm margins on the upper and lower edges of paper, and 2 mm margins on the right and left edges of paper.
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Printable Area When the paper width is 12 inches (A3) Copy Unprintable area Printable area/ Guaranteed print area Paper feed direction...
Appendix Internal Fonts This section lists the fonts pre-installed on the machine. Reference For more information on the optional PostScript fonts, refer to the manual contained in the Media provided with the PostScript 3 Kit (optional). Stroke fonts (for PCL5 and European Stroke fonts HP-GL/2) Outline...
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Internal Fonts Outline Euro- CG Times Times New Bold fonts pean CG Times Italic Times New Bold Italic CG Times Bold Symbol CG Times Bold Italic Wingdings Univers Medium Line Printer Univers Medium Italic Times Roman Univers Bold Times Italic Univers Bold Italic Times Bold Univers Medium Condensed...
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Appendix PCL5 ShuSong ESC/P-K Note The fonts provided will vary depending on the region of use.
Optional Components Optional Components The following table shows the optional components available. To purchase these options, contact our Customer Support Center. Product Name Description Duplex Automatic Scans multi-page duplex documents internally capturing both Document Feeder sides at once 1 Tray Module Paper tray which contains up to 500 sheets of paper.* 1 Tray Module with Cabinet Paper tray with a cabinet which contains up to 500 sheets of...
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Appendix Product Name Description High Compression Image Kit Allows you to create high-compressed DocuWorks or PDF files for E-mail or Scan to PC feature. Note The optional Scanner Kit is required to use this feature for some models. USB Memory Kit Directly stores data in a USB memory device when scanning.
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Optional Components Product Name Description Embedded IC Card Reader An built-in IC Card Reader for Wing Table, which can read data in for Wing Table a smart card. Note For details on this option, refer to "Configuration for IC Card Reader (Optional)"...
Appendix Adjust Image Transfer This section describes how to adjust the transfer output value. You can specify the transfer output value manually or by scanning the sample printout. This is useful when the toner image does not transfer to the paper properly. Adjusting the Transfer Output Value You can specify the image transfer output value for each paper type.
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Adjust Image Transfer Select the paper size, load paper of that size in Tray 5 (Bypass), and then select [1 Sided] or [2 Sided]. Press the <Start> button. The print sample will be printed. Side1 Note "Side 1" will be printed on the top right of the Side 1 sample, and "Side 2" will be printed on the top right of the Side 2 sample.
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Appendix Adjusting the transfer output value by scanning the sample printout Press the <Log In/Out> button and enter the System Administration mode. Reference For how to enter the System Administration mode, refer to "System Settings Procedure" (P.138). Select [Tools] on the Services Home screen. Select [System Settings] >...
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Adjust Image Transfer Press the <Start> button. The print sample will be printed. Side1 Note "Side 1" will be printed on the top right of the Side 1 sample, and "Side 2" will be printed on the top right of the Side 2 sample.
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Appendix After scanning has been completed, select [Start]. Note The message "Adjustment has been completed." is displayed when the adjustment process is completed normally. Recommendable adjustment setting (sample number) is displayed on [Side 1] and [Side 2]. Select [Adjust]. The specified transfer output values will be applied. Select [Close].
ESC/P-K Emulation ESC/P-K Emulation This section describes how to use ESC/P-K emulation. Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language,which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
Appendix Output Feature This section describes the machine's output feature. Outputting a Pending Print Job The printing of jobs already received by the machine can be prioritized over other jobs. Reference For information on prioritizing the printing of jobs already received by the machine, refer to "Job Status" > "Printing Pending Jobs" in the User Guide.
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ESC/P-K Emulation Paper tray Sets the paper tray to be used for printing. [0]: Auto [1] (Default): Tray 1 [2]: Tray 2 [3]: Tray 3 [4]: Tray 4 [5]: Tray 5 If printing from Tray 5, instruct printing and then operate the machine to start printing.
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Appendix Paper size Sets the size of paper to be printed. This setting can be made only when [Paper Tray] is set to [Auto] or [Tray 5]. This setting can be configured only for cut sheets. [3]: A3 [4]: A4 [5]: A5 [14]: B4 [15]: B5...
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ESC/P-K Emulation Setting Item Item Number Value Reduce/Enlarge Sets the magnification for the vertical or horizontal direction. (Variable %/ [45 to 210](Default:100): 45-210% vertical Note magnification When a continuous form paper is selected for [Original Size], print result is identical for [Preset %] and [Fit to Cut Sheet]. (Variable %/ horizontal magnification...
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Appendix Setting Item Item Number Value Print control Sets the code for double-byte characters. (Chinese [2](Default): GB18030 character [3]: BIG5 codes) Sets whether to print blank pages if included in the document. (Blank sheet [0](Default): Off output) [1]: On Note Even when [Off] is selected, blank pages are printed if they are spaces created with user-defined characters or images in white color.
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ESC/P-K Emulation Setting Item Item Number Value ESCP switch Sets the position to start printing at 8.5 mm or 22 mm below the top edge of (Paper feed paper. position) [0](Default): 8.5mm [1]: 22mm Sets the action to be executed when a CR command is received. (CR feature) [0](Default): Carriage return [1]: Carriage return and linefeed...
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Appendix Setting Item Item Number Value Form Type Sets the form type. [0](Default) :ESC/P-K Punching Select the position for punching holes. [0](Default): Off [1]: Top [2]: Bottom [3]: Left [4]: Right Number of holes Select the number of punch holes. [0](Default): 2 holes [1]: 3 holes [2]: 4 holes...
ESC/P-K Emulation Magnification Table Preset % Documen Paper 11 x 8.5 x 8.5 x 8.5 x Postcard t Size Size 17" 14" 13" 11" Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short...
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Appendix Documen Paper 11 x 8.5 x 8.5 x 8.5 x Postcard t Size Size 17" 14" 13" 11" Short edge 15 x 12" Long edge Short edge 10 x 11" Long edge Short edge 10 x 12" Long edge Short edge Unit:[%]...
ESC/P-K Emulation Preset % (2-Up Printing) Docume Paper A3/2 A4/2 A5/2 B4/2 B5/2 11 x 8.5 x 8.5 x 8.5 x Postcard/2 nt Size Size 17"/2 14"/2 13"/2 11"/2 Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
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Appendix Docume Paper A3/2 A4/2 A5/2 B4/2 B5/2 11 x 8.5 x 8.5 x 8.5 x Postcard/2 nt Size Size 17"/2 14"/2 13"/2 11"/2 15 x 12" Long edge Short edge 10 x 11" Long edge Short edge 10 x 12" Long edge Short...
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ESC/P-K Emulation Fit to Cut Sheet Documen Paper 11 x 8.5 x 8.5 x 8.5 x Postcard t Size Size 17" 14" 13" 11" Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short...
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Appendix Documen Paper 11 x 8.5 x 8.5 x 8.5 x Postcard t Size Size 17" 14" 13" 11" 15 x 12" Long edge Short edge 10 x 11" Long edge Short edge 10 x 12" Long edge Short edge Unit:[%] Note If the magnification for either the long edge or short edge is outside the range of 45 - 210%, the...
ESC/P-K Emulation Fit to Cut Sheet (When 2 Up is specified) Docume Paper A3/2 A4/2 A5/2 B4/2 B5/2 11 x 8.5 x 8.5 x 8.5 x Postcard/2 nt Size Size 17"/2 14"/2 13"/2 11"/2 Long edge Short edge Long edge Short edge Long...
Appendix Docume Paper A3/2 A4/2 A5/2 B4/2 B5/2 11 x 8.5 x 8.5 x 8.5 x Postcard/2 nt Size Size 17"/2 14"/2 13"/2 11"/2 15 x 12" Long edge Short edge 10 x 11" Long edge Short edge 10 x 12" Long edge Short...
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ESC/P-K Emulation When the paper feed position is 8.5 mm Paper Size Portrait Landscape Characters Lines Characters Lines Postcard 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Note The values are based on 10-cpi character pitch and 6-lpi line pitch. The magnification for both the long edge and short edge is 100%.
Appendix 15-inch Continuous Form Mode (When Aligned at Left in Landscape Orientation) Paper Size Portrait Landscape Characters Lines Characters Lines All supported paper sizes Note The values are based on 10-cpi character pitch and 6-lpi line pitch. 10-inch Continuous Form Mode Paper Size Portrait Landscape...
This section describes the available settings with the PDF Direct Print feature. The settings configured here are valid when printing PDF files without using ContentsBridge provided by Fuji Xerox. Note For information on printing PDF files using ContentsBridge Utility, refer to the manual provided on the Media (Software/Product Manual).
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[0](Default): PDF Bridge [1]: PS [PDF Bridge] processes PDF files using the PDF Direct Print feature provided by Fuji Xerox. [PS] processes PDF files using the PostScript feature provided by Adobe. Note This item is displayed when the Adobe PostScript 3 Kit (optional) is installed.
This section describes the available settings with the DocuWorks Direct Print feature. The settings configured here are valid when printing DocuWorks files without using ContentsBridge provided by Fuji Xerox. Note For information on printing DocuWorks files using ContentsBridge Utility, refer to the manual provided on the Media (Software/Product Manual).
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Appendix Setting Item Item Value Number Layout Sets the layout for printing. [0] (Default) : Auto % [2]: 2-up [3]: 4-up [4]: 100% (size-by-size) The [Auto %] setting automatically calculates the largest magnification possible to fit to the output paper size.The [2-up] setting prints two pages onto one sheet of paper.
PCL Emulation PCL Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
PCL Emulation Forcible Output in Emulation Mode In emulation mode, data is not output until one complete page of data is prepared or the page break command is received. For a USB interface, if printing ends in the middle of a page, the next data set waits until the time set with [Auto Eject Time] elapses.
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Appendix Parameter Item No. Value Bypass size Sets the default paper size. Only available when [Paper Tray] is set to [Auto]. Only cut sheet can be set. [3]: A3 [4] (Default): A4 [5]: A5 [14]: B4 [15]: B5 [21]: 8.5 X 14" [22]: 8.5 X 13"...
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PCL Emulation Parameter Item No. Value Default font [0]: CG Times [43]: Symbol [1]: CG Times Italic [44]: Wingdings [2]: CG Times Bold [45]: Line Printer [3]: CG Times Bold Italic [46]: Times Roman [4]: Univers Medium [47]: Times Italic [5]: Univers Medium Italic [48]: Times Bold [6]: Univers Bold...
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Appendix Parameter Item No. Value Symbol set [0] (Default): Roman 8 [18]: Microsoft Publishing [1]: ISO 8859-1 Latin 1 [19]: Math 8 [2]: ISO 8859-2 Latin 2 [20]: PS Math [3]: ISO 8859-9 Latin 5 [21]: Pi Font [4]: ISO 8859-10 Latin 6 [22]: Legal [5]: PC-8 [23]: ISO 4 United Kingdom...
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PCL Emulation Parameter Item No. Value Binding Sets binding when printing 2 sided. You can select [LEF] or [SEF] for 2 sided printing. Select according to the edge to be bound. Unifies the leading direction of the image on the front and rear sides of the paper at the long edge of the paper for LEF and at the short edge of the paper for SEF.
Appendix HP-GL/2 Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
HP-GL/2 Emulation Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed. To minimize this processing time, the processed bitmap data is saved in the memory. This process is called font caching. The saved bitmap data is deleted when you turn the machine off or reset it.
Appendix HP-GL/2 Emulation Settings The following table shows the emulation parameters and their values for HP-GL/2 emulation. HP-GL/2 Settings List Items that can be set using the HP-GL/2 mode menu are explained in two groups: basic settings and extended settings. Basic Settings Parameter Item No.
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HP-GL/2 Emulation Paper tray Sets the paper tray to be used for printing. [0](Default):Auto [1]: Tray1 [2]: Tray2 [3]: Tray3 [4]: Tray4 [5]: Tray5 Important When Trays 1 to 4 is selected, the paper size is determined by the size of paper loaded in the tray, and thus [Paper size] cannot be set.
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Appendix Alphanumeric Sets the font for single-byte characters. fonts Reference For more information on fonts, refer to "Internal Fonts" (P.648). [0] (Default) : Stroke [1] : Roman [2] : Sans serif Position Adjusts the hard clip area vertically or horizontally. You can set from -250 adjustment (Vertical mm to +250 mm in 1 mm increments.
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HP-GL/2 Emulation Print control Sets the size of hard clip area. (Hard clip) In HP-GL mode, the plottable area is determined in line with the paper size, apart from the printable area. This area is called the "hard clip area", and determines the maximum range of pen movement.
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Appendix Print control Sets the paper margin when auto scaling is being used. (Papermargin) [0] - [99] (Default: 0) : 0 to 99 mm Note The setting of the paper margin is valid when [Document size] is set to [Auto]. Sets whether to perform image enhancement, which artificially increases the (Imageenhanc resolution of an image and smooth its edges.
Appendix Defines a size same as the paper size as the hard clip area. However, the area that allows actual printing is within the printable area. The hard clip area can be set either with HP-GL emulation mode settings or by the specified hard clip command "&I".
HP-GL/2 Emulation Paper Size and Printable Area Papersiz Paper Length(1/ Coordinate Value (1/7200 inch) 7200 inch) X Axis Y Axis Margin Printable Area Top-right Edge Margin Width Heigh Botto Botto LongSi ShortS Toprigh Toprig left X left Y 119052 84168 1260 1260 116532...
Appendix Papers Paper Length(1/ Coordinate Value (1/7200 inch) 7200 inch X Axis Y Axis Margin Printable Area Top-right Edge Margin Width Height Botto Botto LongS ShortSi Toprig Toprigh left X left Y 72828 103176 1260 1260 70308 100656 71568 101916 1260 1260 51588...
HP-GL/2 Emulation function enables you to print a document in the HP-GL mode without concern for document size and origin position. All Auto Layout settings can be made in the [HP-GL/2 - Programming] screen (Select the <Machine Status> button > [Print Mode] > [HP-GL/2 Emulation] > [Programming]). The settings cannot be made with advanced commands.
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Appendix Area Determination Mode The following methods are available to obtain an active coordinates area using HP-GL data. Auto Automatically selects the method of determining the active coordinates area from PS, IW, IP, and Adapted in that order of priority. The area specified by the last IW command in the data becomes the active coordinates area.
HP-GL/2 Emulation Scaling Mode Select the mode for determining the document size from the obtained active coordinates area. Use active coordinates area to determine whether the paper orientation will be portrait or landscape. If it is an Active Coordinates Area To obtain the document size, subtract the area specified in paper margins from the active coordinates area obtained in the area determination mode.
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Appendix For Example: If the following data is entered when the scaling mode is paper size, origin position is Auto, paper margin is 10mm, and area determination mode is IP: All pen width settings are 0.1 mm. The following data does not contain a character size specification command and the A3 physical size of the area specified by IP/IW.
HP-GL/2 Emulation If the Scaling Mode Setting is Paper Size If the paper size and the document size are the same, select paper that is the same size as the document. If the document size is larger than any possible paper sizes, select the largest paper. If the document size is smaller than any possible paper sizes, select the smallest paper.
Appendix If the Document Size is Auto and the Scaling Mode is ACA The hard clip setting is inactive. The hard clip area is always the advanced hard clip area. The scaling factor is determined according to the ACA and the paper size. The range for the ACA for each paper size is as follows: Paper 0 Degrees...
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HP-GL/2 Emulation Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: ON Print Area Paper Size Document Size Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: OFF Print Area Paper Size Document Size Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: ON Print Area Active...
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Appendix Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: OFF Print Area Active Coordinate Area determined Paper Size by entered data...
Notes and Restrictions Notes and Restrictions This section describes the notes and restrictions to observe when using the machine. Notes and Restrictions on the Use of the Machine Notes on Switching Off the Main Power and Power Power off processing is performed internally on the machine for a while after the power is switched off.
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Appendix One-Touch Buttons The One-Touch buttons (only for fax models) are used to specify an address when sending faxes, IP faxes, internet faxes, Scan to PC, or E-mail. The buttons cannot be used when you specify an e-mail address, a shared folder of SMB/FTP, or a server address. The following two methods are available to assign the address numbers to the One-Touch buttons.
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Notes and Restrictions - System Settings - The [Media Print - Text] and [Media Print - Photos] buttons on the Services Home screen - The [Store to USB] button on the Services Home screen - The [Job Flow Sheets], on the Services Home screen - A custom button to which the Job Flow service is assigned - Address Book for the Fax/Internet Fax, E-mail, and Scan to PC services - Buttons that cannot be selected...
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Appendix Operations during the Power Saver mode It takes a few seconds before you can operate the system settings under [Tools] after the machine exits the Sleep mode. The <Power Saver> button still lights up when you perform the operations which do not light up the touch screen such as printing command from a computer.
Notes and Restrictions When [Tools] > [System Settings] > [Connectivity & Network Setup] > [Port Settings] > [USB] > [USB - Print Mode] is set to any option other than [Auto], exiting the Power Saver mode activates the entire machine. Notes and Restrictions on the Use of the Copy Feature Copy Feature The machine does not offer the Improves Fit feature.
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Appendix the machine may misidentify the binary data as protocol data; therefore, the output of text data may extend for multiple pages. In this case, select [RAW] for [Adobe Communication Protocol] under [Tools] > [System Settings] > [Connectivity & Network Setup] > [Port Settings] > [USB] to properly print data which includes EPS files with binary data.
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This feature supports the features of PDF 1.6 created by Adobe Acrobat 7 or later. However, it does not support the features of PDF 1.7 (Adobe Acrobat 8 and 9). PDF Bridge, which is provided by Fuji Xerox, of the machine supports the features of PDF 1.6 such as transparent object.
Appendix orientation from the document orientation, depending on the combination of the mixed size originals. The output may have a different orientation from the original orientation when a document stored in a folder is printed. Direct Fax Driver The direct fax driver does not support Envelope (90 x 205 mm), Envelope (162 x 229 mm), Envelope (229 x 324 mm), and Envelope (235 x 120 mm).
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Notes and Restrictions Number of Sheets for Scanning (for Folder) A maximum of 999 pages can be scanned for folders at one time. The number of pages may differ depending on the file size and resolution. Store to USB The Scanner Kit (optional) and the USB Memory Kit (optional) are required to use this service.
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Appendix Server 2012 R2, Windows Vista, Windows 7, Windows 8, or Windows 8.1, shared resources other than shared folders may be displayed in the shared folder list. Names such as workgroup names, server names, and shared names on the network may not be displayed alphabetically on the list.
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Notes and Restrictions Digital Signature of PDF The security handler (XERX.FX.PPKMS) of Xerox is not provided. When a PDF document signed by the machine is displayed with Adobe Acrobat (Reader), a message stating that no handler is found for signature confirmation may be displayed. In this case, select [Windows Digital Certificate] or [Adobe Default Security].
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Appendix This feature is available when [Color Scanning] is set to [Color], when [Resolution] is set to [200 dpi] or [300 dpi], and when [File Format] is set to [PDF] or [DocuWorks]. You cannot change the number of colors. (The maximum is 16 colors.) You can attach thumbnails to files when [Specific Color] is selected, but the thumbnails are displayed in full color.
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Notes and Restrictions You can switch the FTP transfer mode using CentreWare Internet Services, but cannot switch the mode per job or per destination FTP server. Depending on your network environment, operations may not be performed properly unless the FTP transfer mode is switched from [Passive Mode] to [Active Mode]. When [IP Filtering] is enabled, make sure to switch the FTP transfer mode to [Active Mode].
Appendix Notes and Restrictions on the Use of the Fax Feature Settings on Manual Fax Transmissions Manual fax transmissions are performed in accordance with the settings in [Fax Defaults]. If you change settings on the fax screen before the calling screen appears,the settings become effective.
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Notes and Restrictions Address Type Settings When Registering on the Address Book The following address types can be selected when you add an address to AddressBook: Fax, IP Fax (SIP), Internet Fax, E-mail, and Server (FTP/SMB) When you register an address on the Address Book, select an address type in accordance with the service.
Direct and E-mail services can also be used simultaneously. The following recipient machines (models with the Fax feature) can establish a peerto- peer communication with the machine for the Internet Fax Direct feature: - DocuCentre-V C2265/C2263 - ApeosPort-V C7776/C6676/C5576/C4476/C3374/C2276 - DocuCentre-V C7776/C6676/C5576/C4476/C3374/C2276...
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Appendix Internet Fax Profiles When specifying an Internet fax profile The Internet fax profile that can be processed varies depending on the machine that the recipient uses. When specifying an Internet fax profile, confirm whether it can be processed by the recipient's machine. When an Internet fax profile not supported by the recipient's machine is specified If the Internet fax profile you specified is not supported by the recipient's machine, the image you sent cannot be displayed or printed on the recipient's machine.
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Notes and Restrictions Fax Gateway Feature This feature can only be used when the e-mail receiving protocol is SMTP on the Internet Fax-enabled machine that faxes are sent to. If an e-mail was sent by converting it into fax, and if it was not delivered successfully to the recipient, the e-mail that was received originally will be deleted.
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Appendix Preventing Receipt of Unwanted E-mail The machine provides a feature that prevents the reception of unwanted e-mail sent from third parties. By specifying the domains from which e-mail can be received, you automatically can reject e-mail sent from other addresses. Reference For information on restricting domains from which e-mail can be received, refer to "Domain Filtering"...
Notes and Restrictions panel screen, the Job Status screen, and a report. Be sure to check the type of fax before sending a fax to a remote folder. Note Communications and Information network Association of Japan (CIAJ) confirms the use of image-/tiff-fx. Notes and Restrictions for IP Fax (SIP) This section describes notes and restrictions to observe when using IP Fax (SIP).
VoIP gateways do not work on IPsec communication. VoIP gateways do not work in an IPv6 environment. If settings other than specified by Fuji Xerox are configured for a dial peer or a voice port on a VoIP gateway, the VoIP gateway does not work.
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Notes and Restrictions Dial-up connection is not supported. Continuous connection is required. Connect the machine in an environment using IP masquerade. Assigning a global IP address to the machine is not supported. Be sure to assign an exclusive e-mail account to the machine for POP reception. Sharing an e-mail account with other users may cause troubles.
Appendix Operating with DHCP Setting is not required. Depending on settings of the router and the DHCP server, registration may be required. Confirm operation rules for the router and DHCP server you are using. When access is restricted by MAC address, registration on the DHCP server may be required.
Notes and Restrictions Notes and Restrictions on the Interrupt Mode If you press the <Interrupt> button while printing, the machine temporarily stops printing and enters the Interrupt mode. Note However, if the machine is scanning a document while printing, the print job cannot be interrupted. Jobs can/cannot be executed during interruption are as follows: Instruction Execution...
Appendix Instruction Execution from the Control Panel*1 Folder Printing of a stored file (Fax for Secure Polling/Store Fax - Local Folder/Store Required Internet Fax - Local Folder) instructed from the control panel Printing of a stored file (scanned file/ print file) instructed from the control Required panel Automatic printing of a stored file...
Notes and Restrictions Notes and Restrictions when Connecting to Internet or Intranet Internet/Intranet Connection Depending on the web server, server application, proxy server, and firewall, you may not be able to connect to the Internet or intranet. To connect to the Internet or intranet using a third party server application, proxy, or firewall, the following requirements must be met: Support Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Vista, Windows 7, Windows 8,...
Appendix If you attach covers to a document on Mac OS, only the cover page is sent to the recipient. Even if you set to output multiple sets, the setting is changed to 1 set automatically. The Collate feature is not available. CentreWare Internet Services When [CSRF Protection] feature is enabled, CentreWare Internet Services may become inaccessible depending on your browser type, web browser usage situation, and the...
Notes and Restrictions Addresses Registered on Job Flows If you specify a speed dial or an address registered on the Address Book when creating a job flow on the machine, any subsequent change of the number or address on the Address Book is not reflected on the job flow created.
Appendix Configuration on the Computer IP addresses are managed for the entire system. Configure the settings only after consulting your network administrator. When setting the network such as IP addresses with a host used under the Network Information Service (NIS), consult your NIS administrator. SMB Authentication When an IP address or a host name is used to designate the authentication server for SMB authentication, even if the domain name is incorrect, the authentication succeeds if the...
Ethernet 1 and Ethernet 2. When you use the software which is not supplied by Fuji Xerox to check the machine usage status, please do not set IP address to avoid the duplication of machine information. Instead of IP address, set the machine-specific information such as UUID depending on the software you use.
Appendix Printer Name If you change a printer name or a host name that is already assigned, documents may be printed by a printer that is not selected. If a printer name or a host name is duplicated on the same network, one of the duplicated names is automatically changed by adding a number to avoid duplication.
Notes and Restrictions A time synchronization server cannot be specified in IPv6 format. Use the IPv4 format to specify a time synchronization server directly. WINS does not support IPv6 communication. When a self-signed certificate is used for SSL communication, observe the following restrictions when specifying the printer URL: - When specifying the machine by using the domain name (for IPv4 or IPv6): Set the host name and domain name for the machine before creating a self-signed certificate.
Appendix Passcode Setting for Extended Functions A passcode is required to use the extended function on the machine. Available Extended Function and Passcode Extended Function Passcode Extensible Customization Function/custom service RWHJBEIIAIMQ@ Note It takes a few minutes longer to warm-up the machine after you set the passcode to enable the extended function.
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Passcode Setting for Extended Functions Select [Maintenance] in [Common Service Settings] under [System Settings]. Select [Software Options]. Enter the passcode for the extended function with the keyboard. Select [Reboot]. The setting of "Fonts to Prevent Garbled Characters on Touch Screen" is completed after rebooting the machine.
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Appendix Check the [Enabled] checkbox and click [Apply]. Note XPS stands for XML Paper Specifications. Click [Reboot Machine]. After rebooting the machine, the setting will be enabled.
Using the Telephone Using the Telephone This section describes how to use an external telephone connected to the machine with the Fax feature. Placing a Call The following describes how to place a call using the external telephone. To place a call, the following two methods can be used: Dialing with the receiver lifted (off-hook dialing) Dialing with the receiver resting in the cradle (on-hook dialing) Off-hook Dialing...
Appendix When the call is connected, start speaking. When the call is finished, place the receiver back in the cradle. Important Be sure that the receiver is placed properly in the cradle. Otherwise, the line remains "busy". Select [Close]. On-hook Dialing The following describes how to place a call with on-hook dialing.
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Using the Telephone The call destination can be specified also with the keyboard displayed on the screen. Note To disconnect the call, select [Line Cut]. If your telephone line is set to touch-tone, [Tone (:)] does not appear. If you want to send tones (or to use the touch-tone services) while using a pulse line, select [Tone (:)]. Some touch-tone services may not be available even if you set your telephone to send tones.
Appendix Activity Report You can print activity reports to check whether a transmission is successfully completed or not. In the report, a remote terminal name and a result or a status of each operation are recorded by outgoing and incoming transmission. Reference For information on how to print the activity report, refer to "Print Reports"...
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Activity Report Item Description Duration The duration of the transmission is displayed. In Batch Send, it is the length of time taken to transmit each document is recorded. Pages "-" is shown when the number of pages is 0. Transmitting The number printed on the left side of the slash "/"...
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Appendix Item Description Check Remote : An error caused by the recipient or the line Station during communication. Send Again : The document must be re-sent because the re-send times have reached the maximum due to a transmission error. Receive Again : A polling request must be re-sent due to a polling reception error.Or, you must ask a sender to resend the document due to a...
EP System Electronic Partnership (EP) is a system to automatically control or maintain the machine by connecting the machine and the EP center of Fuji Xerox. You can use the EP system via the Internet. The following describes how to use the EP system on the machine.
Appendix Remote Modification of the Settings We can remotely change the machine settings as you request. For more information on each setting, contact our Customer Support Center. Software Upgrade When the software requires an upgrade, you can download a newer version of thesoftware and upgrade it.
Index Index Add Me to "Cc" Field.............. 264 Add Me to "To" Field ............. 264 Add This User to Authorization Group......304 Numerics Added Port Number .............. 196 Adding paper ................66 10 Mbps Full-Duplex ............. 201 Address Book..........120 10 Mbps Half-Duplex ............201 Address Book Default - Fax ..........
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Applicable Lines ..............640 Auto Job Release ..............148 Apply Layout Template to Copy/Print Jobs....173 Auto Layout ..............698 Area Determination Mode..........700 Auto Paper Off................. 190 ART IV, ESC/P, 201H Form Memory ....... 227 Auto Paper Select..............158 as the address type............. 291 Auto Print...................
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Index Billing Information ............. 112 Changing the Paper Settings..........72 Binary ..................195 Changing the Paper Size ............70 Black Impressions..............134 Changing the Paper Size for Trays 1 to 4......70 Black Large Impressions ............135 Changing the Screen Default..........29 Block Inbound Faxes............. 254 Character Code ...............
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Configuration of Scan to My Folder ....... 367 Create/View User Accounts........301 Configuration of Scan to PC ..........364 Creating / Using Job Flow Sheet ........435 Configuration of Store & Send Link ........ 377 Creating an Authorization Group ........443 Configuration of Store to Folder........
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Index Delete Job..........190 Display Paper Supply Screen ..........230 Delete Layout Template............173 Display Scan & Transfer Screens........242 Delete Persistent Cookie Upon Closing ......274 Document Feeder Quiet Mode ......... 180 Delete Remote Accounts............. 320 Document Jams ..............623 Delete this Group..............
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Index Fax Transfer Maximum Data Size ........261 For Windows NT..............294 Fax Transfer Resolution ............269 For workgroups Feature Access............303 ....................294 Force Annotation..............172 Feature Combinations when Transmitting an Internet Force Delete................267 Fax ....................722 Force Watermark - Client Print.......... 171 Feature in 2nd to 4th Column...........
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High Compression Image Kit (Optional)....... 716 Image Quality............... 160 Highlighted Originals ............191 Image Quality Adjustment..........162 Hole Punch ................287 Image Quality Trouble............458 Hole Punch Tool ..............168 Image Rotation............... 187 Host Interfaces and Emulation ........659 Image Rotation - Rotation Direction ......187 Host Name ................206 Image Shift - Side 1...............
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Index IP Address Settings..............729 Kerberos Server Settings............215 When selecting................ 291 Keyboard Input Restriction ..........155 IP Fax (SIP) Feature .............. 727 Keyword..................282 IP Fax (SIP) Function (optional)........641 KS Settings List ................ 118 IP Mode ..................202 KS5895 Settings List .............
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Meter (Copy Jobs)..............136 Meter (Print Jobs)............136 Mac OS X 10.6, Mac OS X 10.7 Lion, OS X 10.8 Mountain Meter (Scan Jobs)..............136 Lion, OS X 10.9 Mavericks, and OS X 10.10 Yosemite ..Meter Count for Dual Color and Single Color Copies711 Meter Count for Watermark ..........
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Index Other problems on IPv6 addresses ......... 493 Notes and Restrictions on the Use of the Print Feature . Other Settings................175 Out of Paper Warning Tone..........151 Notes and Restrictions when Connecting to Internet or Outgoing/Incoming E-mail Settings....... 212 Intranet ..................
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Paper Orientation when Printing Mixed Size Originals ... DocuWorks Documents............716 PKI Encryption and PKI Signature of Scan Files ..716 Paper Size .............158 Placing a Call................743 Paper Size and Number of Printable Characters ..674 Please adhere to the following points when loading Paper Size and Printable Area ...........
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Index Primary Server - IP Address ..........210 Printing from Macintosh via USB Connection.... 711 Primary Server - Login Password ......210 Printing Resolution..............632 Primary Server - Login User Name......210 Printing Scan Files..............732 Primary Server - Port Number.... 210 Printing via lpr Port ..............
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Reconfirm Fax/Internet Fax Recipient......154 Restrictions on Macintosh (the Adobe PostScript 3 Kit Reconfirm Recipient at Other Tabs......... 154 (optional)) ................. 733 Recording Paper Size............. 639 Restrictions on Method of Recipient Specification... 707 Reduce / Enlarge - Button 3 - 5 ......... 246 Restrictions on Paper Selections upon Internet Fax Reduce 8.5 x 11"...
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Index Scan File Transfer Report (Fax Server)......166 Secondary Server - Login User Name....210 Scan Function (Optional) ............ 637 Secondary Server - Port Number..210 Scan High Compression Feature ........716 Secondary Server Name/Address ......215 Scan Reports................119 Secondary Server Type..........
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Shadow Suppression Level..........242 Spool to Hard Disk ..............228 Shared Name (SMB Only)........... 294 Spool to Memory ..............228 Sharpness ............... 185 Spots/Streaks Diagnostics ..........169 Side Tray (optional)............... 645 SSL/TLS ..................221 Signing Certificate for E-mail Attachment....222 SSL/TLS Settings ..............
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Index Supported Environment for Bonjour ......737 Time Server Address.............. 148 Supported OS ................733 Time Zone ................. 149 Supported Paper Type.............49 Timely Delivery of Consumables........749 Surname..................292 Tone..................... 258 Switching between Printer Languages ..659 Tools .................... 137 Switching by Commands........659 Tools Menu List ...............
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Unable to connect using an IPv4 address....491 Using Network Scan Driver and Stored File Manager 3 Unable to connect using an IPv6 address....491 Simultaneously................ 714 Unable to Copy ...............464 Using the Ethernet Interface..........21 Unable to Import Scanned Documents to the Computer Using the Internet Fax Service .........
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Index When to Notify................ 288 Wireless LAN Settings............200 When using SMB..............486 WSD ..................... 198 When using TCP/IP..............486 WSD Print - Port Status ............198 When you cannot communicate with other SMB WSD Scan - Port Status............198 machines..................
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Questions and answers
Problem on scanning doc and send to computer
To troubleshoot scanning issues on the Fuji Xerox DocuCentre-V C2265 when sending documents to a computer, follow these steps:
` button or select `[Delete]` on the touch screen, then retry scanning.
1. Check Network Connection – Ensure the machine is properly connected to the network via Ethernet and that the network settings are correctly configured.
2. Verify Scanner Driver and Software – Confirm that the Network Scanner Driver or Stored File Manager 3 software is installed and correctly set up on the computer.
3. Use CentreWare Internet Services – Try accessing the scanner through CentreWare Internet Services to check if the machine is communicating with the computer.
4. Check File Format and Settings – Ensure the correct file format (TIFF-FX, TIFF-S, TIFF-F, or TIFF-J) and network protocol (SMTP, POP3) settings are configured for scanning.
5. Restart the Machine – Power off the machine and restart it to reset any temporary issues.
6. Check User Permissions – Ensure the user has the necessary access rights to receive scanned documents on the computer.
7. Cancel and Retry the Scan – If a scan job is stuck, press the `
If the issue persists, refer to the system administrator settings or consult the user guide for further troubleshooting.
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