Marathon Desktop Dock Help - Honeywell Marathon Reference Manual

Marathon Desktop Dock Help

Note: The following is intended as an aid in determining whether the Marathon extended battery or the dock spare battery
charging bay may be malfunctioning.
Problem
Extended battery does
not fit in spare battery
charging bay.
No extended battery in
spare battery charging
well, but the Spare
Battery Charging bay
LED is on.
Dock is plugged into a
live outlet, extended
battery is inserted, but
LED is OFF and no
other LEDs are on, or all
LEDs are off.
When you first put a
fully charged extended
battery in the spare
battery charging bay,
the RED LED comes
on, indicating the
battery is charging.
LED is flashing RED at
any station. LED is
flashing RED at any
station.
Cause
Different manufacturer's extended battery, or
there is an object in the battery well.
Dirt or foreign objects are in the battery bay.
Battery pack is not making contact with
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charging terminals in the spare battery
bay.
Fully charged extended battery in spare
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battery bay.
New battery, same result.
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During the first few minutes, the charger
checks the extended battery for correct voltage
and charge state. During this time the LED is
RED and is continuously ON. When charging
begins, the LED is YELLOW and is
continuously ON. After charging is complete,
the LED is OFF.
Current could not be sourced through the
extended battery due to age, exhaustion or
damage to the cell(s).
Or
The extended battery does not communicate
with the charger.
The charger's timeout period has expired.
Solution
Check if the battery pack is Honeywell
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part number FX1381BATTERY/163877-
0001 (42Whr) or
FX1382BATTERY/163878-0001 (62Whr).
If not, do not use.
Remove the object from the battery well.
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Unplug dock from AC/DC outlet. Remove
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any dirt or foreign objects from battery bay.
If the LED continues to stay ON, the dock
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may be defective. Return dock to an
authorized Honeywell service center.
Push extended battery in firmly. Do not
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"slam" the battery into the spare battery
bay.
There is nothing wrong with the extended
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battery or spare battery charging bay.
New battery is fully charged.
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There is nothing wrong with the extended battery
or spare battery charging pocket.
Contact Honeywell for extended battery
replacement options.
Make sure that the extended battery temperature
is within specification and retry charging. If
problem repeats, contact Honeywell for extended
battery replacement options.
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