Appendix A: Troubleshooting; Common Problems And Solutions - Linksys USBBT100 User Manual

Bluetooth USB Adapter

Appendix A: Troubleshooting

This appendix consists of two parts: "Common Problems and Solutions" and "Frequently Asked Questions." This
appendix provides solutions to problems that may occur during the installation and operation of the Bluetooth
USB Adapter. Read the description below to solve your problems. If you can't find an answer here, check the
Linksys website at www.linksys.com.

Common Problems and Solutions

1. My computer does not recognize the Bluetooth USB Adapter.
The Adapter may not be properly connected to your computer. Disconnect the Adapter and reconnect it.
2. My Bluetooth devices do not work together.
Try the following:
• Make sure a profile for each device exists for the other device. This is done from the Bluetooth Setup
Wizard as described in Chapter 3: Using the Bluetooth USB Adapter.
• Make sure the device is functioning and can be detected by the Adapter. If it cannot, try detecting it again
from the Bluetooth Setup Wizard.
• Make sure you are using the correct PIN code for devices that require it.
3. My Bluetooth device cannot be detected by the Adapter.
Make sure the device is on and functioning properly. Properly functioning and operating Bluetooth devices
should be detected by the Adapter on the Bluetooth Setup Wizard.
4. An "Error in pairing with device Linksys" message keeps appearing.
This means you are entering the wrong PIN number for a device. Verify the PIN number.
5. An "Unknown Port" message appears when using a Bluetooth Serial Port.
This means the port is currently in use. Please try another port.
6. I want to unpair Bluetooth devices. How is this done?
Pairing is described in Chapter 3: Using the Bluetooth USB Adapter. To unpair two devices, open My
Bluetooth Places, either from your PC's desktop or Control Panel, then click the Entire Bluetooth
Neighborhood. Any Bluetooth device with a check mark is a paired device. Right click the Bluetooth device
you want to Unpair and select Unpair Device from the menu that appears.
Appendix A: Troubleshooting
Common Problems and Solutions
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