Paper Jam; Troubleshooting - Casio UP-360 Service Manual

4-3. PAPER JAM

CAUTION : Do not touch the printer head because they are very hot after continuous printing. Do not attempt
to clear a paper jam until the printer cools down.
1: Turn the printer off and press the cover open button.
2: Remove the jammed paper and replace the paper roll.
If the printer cover can't be opened after a paper jam, check the Automatic Paper Cutter.
1: Remove the Automatic Paper Cutter Cover.
2: Pull up the clear film, and slowly turn the screw inside clockwise until the cutter edge reaches home position,
see below.
3: Now, the printer cover should open easily. Remove the paper jam and replace the paper roll.

4-4. TROUBLESHOOTING

Error Contents
Can't turn the printer ON
ON LINE Indicator doesn't
light up
ERROR Indicator is ON
ERROR Indicator is ON
Causes / Points to check
Is the Power Switch turned ON?
Is the connector on the power adapter
properly connected?
Does the Printer reset when you turn the
Power Switch ON?
Does the LED on the Adapter light up
when connected to the wall?
Other
Is the ERROR Indicator ON?
Press the ON LINE Button
Check if the printer is out of paper
The Cover doesn't open even if you
press the Cover Open Button
The Printer Cover doesn't close com-
pletely
— 27 —
Solutions
Turn the Power Switch ON
Connect the Connector firmly
If it does, something is wrong with the
Operation Panel.
If it doesn't, check the connection of the
Power Supply Cord. If the connection is OK,
something is wrong with the Adapter.
Something may be wrong with the Power
Switch Parts or with the Main Board.
If it is, see "ERROR Indicator is ON
If ON LINE Indicator turns on, it's normal
If paper is out, replace with a new roll
The Automatic Paper Cutter may be locked.
Open the Cover by pressing the Cover Open
Button, and Close it again by pushing at
centerofthecover.