Error Code List - Casio QT-2100 Service Manual

10. ERROR CODE LIST

10-1. Error messages
When an error occurs on a QT-2100 terminal, a buzzer sounds and the appropriate error message
appears on the main display, indicating what action to take.
The following table lists the error messages and describes the action to take.
Prompt message
Operation mistake
E001 Wrong Mode.
E003 Wrong operator.
E005 Insufficient memory.
E011 Close the drawer.
E016 Change back to REG mode.
E017 Enter Check/TBL number.
E018 Enter Table No.
E019 Enter Number of covers.
E020 Enter Seat number.
E023 Stock running short.
E024 No stock is available.
E026 Stay down compulsory ERR.
Enter Item(s).
E028 Not found PLU or C/D is
mismatch.
E029 No registration is possible
while you are in the tender
operation.
E031 Press ST key before
Finalization.
E033 Enter tendered amount
E035 Change amount exceeds
the limit.
E036 Remove money from the
drawer.
E037 Digit or Amount Limitation
Over
E038 Perform Money Declaration
E040 Issue Guest Receipt .
E041 Print Validation.
E044 Print Cheque.
E045 Print Check-Endorsement
E046 REG Buffer Full.
Please Finalize or NB.
E047 Print bill.
E048 Insert Slip Paper and retry.
E049 CHECK memory full
E050 Detail memory full.
E051 CHK/TBL No. is occupied.
E052 CHK/TBL No. is busy.
E053 CHK/TBL No. is not opened.
Operation error
Check tracking (Open mode error)
Error clerk/Error clerk in CHK tracking
Memory allocation over
Drawer compulsory
Prohibit plural operation in RF mode
Check#compulsory
Table# compulsory
Cover compulsory
Seat number compulsory
Alarm when any item drops below its programmed minimum
stock quantity during registration.
Error when actual stock value for a registration items is a
negative value.
Stay down compulsory
Scanning PLU is not found or OBR code is mismatched.
Attempted registration whilst pallial tender operation is being
done.
ST compulsory
Amount tender compulsory
Change amount exceeds the limit.
Contents of the drawer exceed the programmed limit
–Sentinel function.
H.D L., H.A.L.O error
Money declaration compulsory
Guest receipt compulsory
Validation compulsory
CHK-PRT compulsory
CHK-END compulsory
Registration buffer full
Slip compulsory
Alarm when no paper is inserted in the Slip.
CHK tracking index full/near end
CHK tracking memory full/near end
Attempt is made to use the New Check key to open a
new check using a number that is already used for an
existing check tracking memory.
Attempt to use the same check number whilst the
specified number is being used in the other terminal.
CHK# not found
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Meaning