Domain Events (1000-1999); Vcm-Oa Communication Down - HP ProLiant Gen9 Troubleshooting Manual

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Unknown module (9000-9999)
The events are categorized by severity which reflects the functional state of the component. The severity will
guide you on the kind of attention you should give to taking an action in the occurrence of the event. The
following is a list of the categories:
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SEVERITY_INFO
An info event is a low-level condition for out-of-service equipment, system login/logout and other
non-service affecting information. The standard event display color is black.
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SEVERITY_WARNING
A warning Alert denotes a threshold reached or error condition imminent. The standard Alert display
color is blue.
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SEVERITY_MINOR
A minor Alert is an error condition but has no service impact. The standard Alert display color is yellow.
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SEVERITY_MAJOR
A critical Alert seriously impairs service and requires immediate action. This alert indicates a service
outage or substantially diminished capacity. The standard Alert display color is red.
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SEVERITY_CRITICAL
A critical Alert seriously impairs service and requires immediate action. This alert indicates a service
outage or substantially diminished capacity. The standard Alert display color is red.

Domain events (1000-1999)

1003 - VCM-OA communication down

Severity: CRITICAL
Description: The communication between the VC management application and the active Onboard
Administrator has been interrupted.
Possible causes:
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An error has occurred during the execution of a SOAP call from the VC management application to the
Onboard Administrator. Specific known causes are: OA reboot (including firmware update), network
disconnect, OA no longer in VC mode, OA replaced, management network overloaded with data
traffic, OA errors, hardware failures, or a rogue DHCP server.
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The VC management application has detected that the OA firmware version is below the acceptable
limit.
Action: Perform the following if the communications failure is persistent:
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Update the OA firmware if required.
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Provide appropriate OA credentials (IP/user/password) if requested by VC.
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Verify OA and VC have been assigned IP addresses and that the IP addresses do not conflict with other
assignments on the network.
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Verify that management network is not being used for substantial data traffic.
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Verify that management network topology is correct.
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Verify end-to-end connectivity.
HP Virtual Connect errors 217