NETGEAR A6200 User Manual page 20

• If the network uses wireless security, you need to either know the wireless security
settings or use Push 'N' Connect if the network supports WPS. Some networks also
restrict use to only computers or wireless devices with known MAC addresses. If that is
the case, on the NETGEAR genie screen, click Other to find the MAC address for your
USB adapter and provide it to the network administrator.
When I connect to the network, I cannot access the Internet.
Click to open NETGEAR genie. The following screen displays if the USB adapter can
connect to the network that you selected but you cannot access the Internet:
Make sure that you are connected to the correct network. If you are, then check to see if the
router's Internet connection is working. If the router's Internet connection is not working,
restart the modem, router, and computer.
When I connect to the network, I cannot access shared resources such as printers.
• Make sure that the router or access point is physically connected to the Ethernet network.
• Make sure that the IP addresses and the Windows networking settings are configured
correctly.
Do the USB ports go into a sleep mode if there is no traffic?
The USB devices do go into sleep mode if a USB feature called Selective Suspend is
enabled, which it is by default. If this feature is enabled, and the connected USB devices to
go into Selective Suspend mode, the network disconnects. To prevent this type of network
disconnection, you can disable Selective Suspend.

To disable Selective Suspend mode:
1. Select Start > Control Panel > Hardware and Sound > Power Options > Edit Plan
Settings > Change Advanced Power Settings > USB Settings.
2. Change the setting for Selective Suspend mode to Disabled.
802.11ac USB WiFi Adapter (A6200)
Maintenance
20