Personal Directory; Shared Lines - Cisco 6921 User Manual

For cisco unified communications manager 8.5 (sccp and sip)
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Problem: Meet-Me Conference Busy Tone
You hear a busy tone after dialing into a Meet-Me conference.
Possible Cause
The conference host has not yet joined the conference.
Solution
Try calling back again.

Personal Directory

Problem: Cannot Sign In to Personal Directory
You are unable to sign in to your personal directory.
Make sure you are using your personal identification number (PIN) to sign in, and not your password.
Possible Cause
Your PIN needs to be reset.
Solution
See your system administrator.

Shared Lines

Problem: No Caller ID on Remote Hold
You have a shared line on your Cisco Unified IP Phone 6921, and cannot see the caller ID when the
remote line is on hold.
Possible Cause
This works as designed.
Solution
None.
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