Print Quality Problems - Dell 3100cn Color Laser Printer User Manual

Print media misfeeds
or multiple feeds occur.
Envelope misfeeds or multiple feeds
occur.
Page breaks in unexpected places.
Job prints from the wrong source or
on the wrong print media.
Print media does not stack neatly in
the output bin.
Printer does not duplex pages.

Print Quality Problems

Problem
Color is out of alignment.
Print is too light.
Toner smears or print comes off page.
Make sure the print media you are using meets the specifications for your printer. See
more information.
Flex print media before loading it in any of the sources.
Make sure the print media is loaded correctly.
Make sure the width and length guides on the print media sources are adjusted correctly.
Do not overfill the print media sources.
Do not force print media into the multipurpose feeder when you load it; otherwise, it may skew or buckle.
Remove any curled print media from sources.
Load the recommended print side correctly for the type of print media you are using. See
Standard and Optional Trays" for more information.
Turn the print media over or around and try printing again to see if feeding improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom sheets of a ream before loading the print media.
Load a print media source only when it is empty.
Remove the stack of envelopes from the multipurpose feeder.
Check the Job Timeout in the Basic Settings menu. Increase the setting.
Check the Paper Size and Paper Type
driver.
Turn the print media stack over in the tray or multipurpose feeder.
Make sure Duplex is selected in both the PCL (Printer Control Language) menu on the printer operator panel and in
the printer driver.
Make sure you have enough printer memory installed.
Action
· The inside of printer is dirty.
· If you install a new black cartridge and a ROS cleaning has not been done, this problem will happen. See
"Cleaning Inside the Printer".
· The toner may be low. Confirm the amount of the toner and change the toner cartridges if necessary.
· Set the Draft Mode check box to off in the Advanced in the printer driver.
· If you are printing on an uneven print surface, change the Paper Type settings in the Tray Settings menu. See
"Paper Type."
· Verify that the correct print media is being used.
· The drum cartridge may need to be replaced. Change the drum cartridge.
· If you are printing on an uneven print surface, change the Paper Type settings in the Tray Settings menu. See
in the Tray Settings menu on the printer operator panel and in the printer
"Print Media Supported" for
"Loading Print Media in