Print Quality Problems - Dell 5100cn Color Laser Printer User Manual

Print media misfeeds
or multiple feeds occur.
Envelope misfeeds or multiple
feeds occur.
Page breaks in unexpected
places.
Job prints from the wrong
source or on the wrong print
media.
Print media does not stack
neatly in the output bin.
Printer does not duplex pages.

Print Quality Problems

Problem
Print is too light.
Make sure you are using the correct Ethernet, USB, or IEEE cable and it is securely
connected at the back of the printer.
Verify that the correct print media size is selected.
If using a print spooler, verify that the spooler has not stalled.
Check the printer interface from the Configure menu.
Determine the host interface you are using. Print a Panel Settings page to verify that
the current interface settings are correct.
Make sure the print media you are using meets the specifications for your printer. See
"Print Media Supported" for more information.
Flex print media before loading it in any of the sources.
Make sure the print media is loaded correctly.
Make sure the width and length guides on the print media sources are adjusted
correctly.
Do not overfill the print media sources.
Do not force print media into the multipurpose feeder when you load it; otherwise, it
may skew or buckle.
Remove any curled print media from sources.
Load the recommended print side correctly for the type of print media you are using.
See "Loading Print Media in Standard and Optional
Turn the print media over or around and try printing again to see if feeding improves.
Do not mix print media types.
Do not mix reams of print media.
Remove the top and bottom sheets of a ream before loading the print media.
Load a print media source only when it is empty.
Remove the stack of envelopes from the multipurpose feeder.
Check the Job Timeout
Check the Paper Type
in the printer driver.
Turn the print media stack over in the tray or multipurpose feeder.
Make sure Duplex is selected in both the PCL (Printer Control Language) menu on
the printer operator panel and in the printer driver.
Make sure you have enough printer memory installed.
Action
· The toner may be low. Confirm the amount of the toner and change the toner cartridges if
necessary.
· Set the Draft Mode check box to off in the Advanced tab in the printer driver.
· If you are printing on an uneven print surface, change the Paper Type settings in the Tray
in the Basic Settings menu. Increase the setting.
in the Tray Settings menu on the printer operator panel and
Trays" for more information.