GE GXSS20H Owner's Manual & Installation Instructions page 21

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Problem Possible Causes What To Do
Water hard sometimes Using hot water while the water , Avoid using hot water during water softening sgstem
softening sgstem is regenerating recharge because the water heater will refill with hard wateE
See Automatic Hard Water Bypass During Recharge section,
page 13.
Too few regenerations or more ,See Programming the Control - Set Number of People section
water being used for correct setting.
Grains of hardness in gour water , Water hardness can change over time, especiallg in well wateE
supplg have increased To check, have the water tested bg a water analgsis laboratorg
or call gour local water department. Adjust the HARDNESS
number setting as needed.
Water feels slippery Absence of hardness minerals , This is normal. Hardness in water gives it the abrasive feel
after installation of gou mag have been accustomed to. The slippery feel is the
water softening system clean feel of soft wate[
Water softening system Possible salt bridge , See the About the Water Softener System section, page 14.
not using any salt
Possible plugged nozzle and venturi , See the About the Water Softener System section, page !4.
Water is blue color Acidic water in copper plumbing , Have the water tested at once.
after water softening
system was installed
Water softening system No power to unit , Check the circuit breaker or fuses.
not regenerating
Mechanical defect , Call for service.
Cloudiness on glassware Combination of soft water and , This is called etching and is permanent. To prevent this
(automatic dishwashers) too much detergent from happening, use less detergent if gou have soft wateE
Wash glassware in the shortest cycle that will get them clean.
Excessive/high level Valve drain hose pinched, , Any restriction in this drain hose may prevent proper
of water in brine tank plugged, elevated too high operation of the nozzle and venturi and reduce or prevent
or otherwise restricted brine draw during recharge.
Nozzle and venturi dirtg, incorrectly
assembled or damaged
, See the Cleaning the Nozzle and Venturi Assembly section,
page 14. With water pressure to the water softening system
off, take the nozzle assembly apart. Inspect, clean and
replace as needed. Any foreign particle(s), scratches, nicks,
etc., in the passages can prevent operation. Be sure holes
in the gasket are centered over holes in the housing.
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