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Cisco Small Business Pro
Cisco Unified Communications 500 Series
Model UC 560
Package Contents
• Cisco Unified Communications 500 Series Model UC 560
• 4 rubber mounting feet for desktop installation
• Ethernet cable (yellow RJ-45 to RJ-45)
• Console cable (light blue RJ-45 to DB9)
• Power cord
• Rack mount kit
• Compact flash memory guard
• Quick Start Guide
• Product CD-ROM
Quick Start Guide
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Table of Contents
Summary of Contents for Cisco UC560-FXO-K9
- Page 1 Cisco Unified Communications 500 Series Model UC 560 Package Contents • Cisco Unified Communications 500 Series Model UC 560 • 4 rubber mounting feet for desktop installation • Ethernet cable (yellow RJ-45 to RJ-45) • Console cable (light blue RJ-45 to DB9) •...
- Page 3 Welcome Thank you for choosing the Cisco Unified Communications Model 560. The UC 560, part of the Cisco Smart Business Communications System (SBCS), is a unified communications solution for small businesses that provides voice, data, video, and security capabilities for up to 104 employees.
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Page 4: Before You Begin
Before you begin the installation, make sure that you have the following: For Hardware Installation: • Cisco IP phones • One or more Power over Ethernet (PoE) switches for connecting IP phones or computers. We recommend that you use Cisco ESW 500 Series switches. • Cables –... - Page 5 – Adobe Flash Player with add-on version 10.0.0 or later • A registered account on Cisco.com. You need this so that you can download the CCA software necessary to configure your UC 560. We highly recommend that you download Cisco Configuration Assistant (CCA) before you install and configure your UC 560.
- Page 6 • Licenses to support 16 users (by default). You can increase the number of users on the system by purchasing and applying additional licenses. You can connect any Cisco ESW 500 Series switch to the UC 560 to connect phones and data devices. A number of models are available, including PoE and non-PoE versions.
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Page 7: Front Panel
There are three UC 560 Series model numbers: • UC560-FXO-K9—Base model with 16 user license, 4 Line (FXO) ports, and 2 VIC expansion slots • UC560-BRI-K9—Base model with 16 user license, 2 Line (BRI) ports, and 2 VIC expansion slots •... - Page 8 Storage that contains the voicemail software, Flash embedded application software, and stored messages. (Optional) Two Voice Provides connectivity to a Public Switched Telephone Interface Card (VIC) Network (PSTN) for additional phone ports. expansion slots Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide...
- Page 9 The right LED is solid green when the connection is active. Compact Flash Flashes green when the compact flash is accessed. (CF) Otherwise, the LED is off. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide...
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Page 10: Rack Mounting
• Mechanical Loading—Check that the device is level and stable to avoid any hazardous conditions. • Reliable Grounding—Make sure that the unit is grounded and uses suitable electrical supply connections. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide... - Page 11 After the brackets are attached to the unit, use suitable screws to securely attach the brackets to any standard 19-inch rack. Left bracket Right bracket for 19-inch rack for 19-inch rack Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide...
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Page 12: Grounding The Chassis
Connect the other end of the ground wire to a known reliable earth ground point. If there is any doubt as to the reliability of the ground point, contact a licensed electrician for assistance. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide... - Page 13 Tighten the attachment screw on the left side of the CF-guard by using the supplied T5 Torx wrench. Do not remove the CF-guard when the UC 560 is powered on AUTION and running. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide...
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Page 14: Connecting The Equipment
(NID), and is the point in which the telephone company network ends and connects with the wiring at the customer site. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide... - Page 15 Power on the UC 560 by inserting the power cord plug into a power outlet. There is no external Power On/Off switch on the unit. Power on the connected devices. ESW 500 Series Switch 192.168.10.x Cisco Configuration Assistant 192.168.10.x Analog phone Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide...
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Page 16: Verifying The Hardware Installation
Verify the phone connectivity by making a call from one phone to another. If you need help resolving a problem, go to the Cisco Small Business Support Community website at: http://www.cisco.com/... -
Page 17: Getting Started With The Configuration
Getting Started with the Configuration After you install the UC 560, you configure it by using Cisco Configuration Assistant (CCA). CCA is an easy to-use application used to configure, manage, and administer your UC 560 and other devices in the Cisco Smart Business Communications System. - Page 18 Configuration Assistant From CCA, open the Connect window and click Add a New Site. This is the preferred way to connect to a Cisco Smart Business Communications System (SBCS). Enter the name and description for the new customer site. From the Discover Devices drop-down menu, select Using a Starting IP address.
- Page 19 When CCA connects to the UC 560, the Telephony Setup Wizard automatically launches. You can also run the Wizard by choosing Home >Telephony Setup Wizard. The wizard guides you through the steps needed to configure a basic telephony solution for a Cisco Smart Business Communications System. Before you begin: •...
- Page 20 The Wizard requires that you change the default administrator login and password. Use the new username and password to access and administer the UC 560. Congratulations! The basic installation of the UC 560 is complete. Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide...
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Page 21: Suggested Next Steps
Managing your Cisco SBCS Solution Use CCA to configure, manage, and administer your UC 560 and other devices in your SBCS solution. For more information, refer to the CCA online help or see the Cisco Configuration Assistant Smart Business Communications System Administrator Guide at: http://www.cisco.com/en/US/products/ps7287/... -
Page 22: Where To Go From Here
User Guides Cisco Unified IP Phones http://www.cisco.com/en/US/products/hw/phones/ 7900 Series ps379/ Cisco Small Business Cisco Partner Central for http://www.cisco.com/web/partners/sell/smb Small Business (Partner Login Required) Cisco Small Business http://www.cisco.com/smb Home Marketplace http://www.cisco.com/go/marketplace Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide... - Page 23 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide...
- Page 24 Cisco Unified Communications 500 Series Model UC 560 Quick Start Guide...
- Page 25 Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are registered trademarks or trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries. All other trademarks mentioned in this document or Website are the property of their respective owners.