Power Led Is Red; Lan Led Is Off; Wireless Leds Are Off; Dsl Or Internet Led Is Off - NETGEAR DGND3800B User Manual

N600 Wireless Dual Band Gigabit VDSL2 Modem Router DGND3800B
If the error persists, you could have a hardware problem and should contact NETGEAR
technical support.

Power LED Is Red

When the router is turned on, it performs a power-on self-test. If the Power LED turns red
after a few seconds or at any other time during normal operation, there is a fault within the
router.
If the Power LED turns red to indicate a router fault, turn the power off and on to see if the
modem router recovers. If the power LED is still red 1 minute after power-up:
Turn the power off and on one more time to see if the modem router recovers.
•
Clear the router's configuration to factory defaults as explained in
•
page 145. This sets the router's IP address to 192.168.0.1.
If the error persists, you could have a hardware problem and should contact NETGEAR
technical support.

LAN LED Is Off

If the LAN LED does not light when the Ethernet connection is made, check the following:
The Ethernet cable connections are secure at the modem router and at the hub or
•
workstation.
The power is turned on to the connected hub or workstation.
•

Wireless LEDs Are Off

If the 2.4 GHz and 5 GHz Wireless LEDs do not light, the radios might be turned off. Press
the Wireless On/Off button on the front panel

DSL or Internet LED Is Off

If the DSL or Internet LED does not light, check to make sure that you are using the correct
cable. When connecting the ADSL or Ethernet WAN port, use the cables that were supplied
with the modem router. If the DSL or Internet LED is still off, this could mean that there is no
ADSL or fiber/cable modem service or the cable connected to the ADSL or Ethernet WAN
port is bad.
See also
DSL LED Is Off
on page 137.
Troubleshooting
136
Factory Settings
to turn the radios back on.
on