NETGEAR N300 User Manual

NETGEAR N300 User Manual

N300 wireless adsl2+ modem router
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N300 Wireless ADSL2+ Modem
Router DGN2200v4
Us er Manual
March 2013
202-11157-01
350 East Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR N300

  • Page 1 N300 Wireless ADSL2+ Modem Router DGN2200v4 Us er Manual March 2013 202-11157-01 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx. Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. ©2013 All rights reserved.
  • Page 3: Table Of Contents

    NETGEAR genie Setup ........
  • Page 4 Chapter 4 NETGEAR genie Advanced Home NETGEAR genie Advanced Home Screen ......34 Setup Wizard ..........34 WPS Wizard .
  • Page 5 N300 Wireless ADSL2+ Modem Router DGN2200v4 Wireless Settings (2.4 GHz) ........74 View Logs of Web Access or Attempted Web Access .
  • Page 6 N300 Wireless ADSL2+ Modem Router DGN2200v4 Chapter 10 Troubleshooting Troubleshoot with the LEDs ........120 Power LED Is Off .
  • Page 7: Hardware Setup

    Hardware Setup The N300 Wireless ADSL2+ Modem Router DGN2200v4 provides an easy and secure way to set up a wireless home network with fast access to the Internet. You can connect the modem router to a high-speed digital subscriber line (DSL) or behind a fiber cable modem using an Ethernet WAN interface.
  • Page 8: Unpack Your Modem Router

    Phone cable Ethernet cable Figure 1. Package contents If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials in case you need to return the product for repair. Hardware Features Before you cable your modem router, take a moment to become familiar with the front panel, back panel, and label.
  • Page 9: Front Panel

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Front Panel The modem router front panel has the status LEDs and icons shown in the figure. The WiFi and WPS icons are buttons. WPS button WiFi On/Off button Internet Ethernet WAN LAN ports (1-4) Power Figure 2.
  • Page 10 N300 Wireless ADSL2+ Modem Router DGN2200v4 Table 1. Front panel icons for buttons and LEDs (continued) Icon Description Internet • Solid green. You have an Internet connection. If the connection timed out based on the setting you entered in the Internet Setup screen, but the DSL connection is still present, the LED stays green.
  • Page 11: Back Panel

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Back Panel The back panel has the buttons and port connections as shown in the following figure. ADSL port LAN port or WAN cable/fiber Internet port Ethernet LAN ports USB port Reset button On/Off button Power adapter input Figure 3.
  • Page 12: Position Your Modem Router

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Position Your Modem Router The modem router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your modem router.
  • Page 13: Two-Line Adsl Microfilter

    N300 Wireless ADSL2+ Modem Router DGN2200v4 separate DSL line for the modem router, the best thing to do is to use an ADSL microfilter with a built-in splitter (see Two-Line ADSL Microfilter on page 13) Plugs into DSL line Figure 5. One-line ADSL microfilter If you do not have a separate DSL line for the modem router, the second-best solution is to get a separate splitter.
  • Page 14: Cable Your Modem Router

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Cable Your Modem Router You can use either a DSL or a cable/fiber Internet connection. DSL Internet Cable/fiber Figure 7. Cable connections CAUTION: Incorrectly connecting a filter to your modem router blocks your DSL connection.
  • Page 15: Chapter 2 Access The Modem Router

    Access the Modem Router This chapter explains how to use NETGEAR genie to set up your modem router after you complete cabling as described in the installation guide and in the previous chapter. This chapter contains the following sections: •...
  • Page 16: Modem Router Setup Preparation

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Modem Router Setup Preparation You can set up your modem router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your modem router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here.
  • Page 17: Netgear Genie Setup

    N300 Wireless ADSL2+ Modem Router DGN2200v4 NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete.  To use NETGEAR genie to set up your modem router: Turn on the modem router by pressing the On/Off button.
  • Page 18: Use Netgear Genie After Installation

    NETGEAR technical support. Use NETGEAR genie after Installation When you first set up your modem router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the modem router. If you want to view or change settings for the modem router, you can use genie again.
  • Page 19: Dashboard (Basic Home Screen)

    Settings. You need a solid understanding of networking to use this tab. • Help & Support. Go to the NETGEAR support site to get information, help, and product documentation. These links work once you have an Internet connection. Access the Modem Router...
  • Page 20: Join Your Wireless Network

    Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect. Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA wireless security.
  • Page 21: Netgear Genie App And Mobile Genie App

    NETGEAR genie App and Mobile genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. See the NETGEAR genie App User Manual for details about the genie apps. Retrieve wireless password About genie...
  • Page 22: Chapter 3 Netgear Genie Basic Settings

    NETGEAR genie Basic Settings This chapter contains the following sections: • Internet Setup • Parental Controls • Basic Wireless Settings • Set Up a Guest Network • View Attached Devices For information about ReadySHARE USB storage, see Chapter 5, USB...
  • Page 23: Internet Setup

    The default settings usually work fine. If you have problems with your connection, check the ISP settings. Click Apply to save your settings. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 10, Troubleshooting. NETGEAR genie Basic Settings...
  • Page 24: Internet Setup Screen Fields

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Internet Setup Screen Fields The following descriptions explain all of the possible fields in the Internet Setup screen. The fields that display in this screen depend on whether tan ISP login is required. Does Your Internet connection require a login? Answer either yes or no.
  • Page 25: Parental Controls

    To set up Live Parental Controls: Select Parental Controls on the Dashboard screen. Click either the Windows Users or Mac Users button. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management Utility. NETGEAR genie Basic Settings...
  • Page 26 N300 Wireless ADSL2+ Modem Router DGN2200v4 After installation, Live Parental Controls automatically starts. Click Next, read the note, and click Next again to proceed. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account.
  • Page 27: Basic Wireless Settings

    N300 Wireless ADSL2+ Modem Router DGN2200v4 After you log on or create your account, the filtering level screen displays: Select the radio button for the filtering level that you want and click Next. Click the Take me to the status screen button.
  • Page 28 N300 Wireless ADSL2+ Modem Router DGN2200v4 NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.
  • Page 29: Wireless Settings Screen Fields

    (maximum) name in this field. This field is case-sensitive. The default SSID is randomly generated, and NETGEAR strongly recommends that you do not change this setting. Region. The location where the modem router is used. Select from the countries in the list. In the United States, the region is fixed to United States and is not changeable.
  • Page 30: Change Wpa Security Option And Passphrase

    N300 Wireless ADSL2+ Modem Router DGN2200v4 WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means that the product is authorized by the Wi-Fi Alliance (http://www.wi-fi.org/) because it complies with the worldwide single standard for high-speed wireless local area networking.
  • Page 31: Set Up A Guest Network

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Set Up a Guest Network Adding a guest network allows visitors at your home to use the Internet without giving them your wireless security key.  To set up a guest network: Select Basic > Guest Network.
  • Page 32: View Attached Devices

    N300 Wireless ADSL2+ Modem Router DGN2200v4 View Attached Devices Use the Attached Device screen to view all computers or devices that are currently connected to your network.  To go to the Attached Devices screen: From the Basic Home screen, select Attached Devices.
  • Page 33 NETGEAR genie Advanced Home This chapter contains the following sections: • NETGEAR genie Advanced Home Screen • Setup Wizard • WPS Wizard • WAN Setup • LAN Setup • Quality of Service (QoS) Setup Some selections on the Advanced Home screen are described in separate chapters: •...
  • Page 34: Netgear Genie Advanced Home Screen

    N300 Wireless ADSL2+ Modem Router DGN2200v4 NETGEAR genie Advanced Home Screen The genie Advanced Home dashboard presents status information. The content is the same as what is on the Router Status screen available from the Administration menu. The genie Advanced Home screen is shown in the following figure:...
  • Page 35: Wps Wizard

    N300 Wireless ADSL2+ Modem Router DGN2200v4 The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. The following screen displays: WPS Wizard The WPS Wizard helps you add a WPS-capable client device (a wireless device or computer) to your network.
  • Page 36: Wan Setup

    N300 Wireless ADSL2+ Modem Router DGN2200v4 • To use the PIN method, select the PIN Number radio button, enter the client security PIN, and click Next. Within 2 minutes, go to the client device and use its WPS software to join the network without entering a password.
  • Page 37: Wan Setup Screen Fields

    N300 Wireless ADSL2+ Modem Router DGN2200v4 WAN Setup Screen Fields The following fields are available: • WAN Preference. By default this field is set to Auto-Detect so that the modem router automatically detects if the Internet connection is through the ADSL port or the WAN/Ethernet port 4.
  • Page 38: Default Dmz Server

    “fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often just the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •...
  • Page 39 Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR modem routers, adapters, and switches. 1492 Used in PPPoE environments.
  • Page 40: Lan Setup

    N300 Wireless ADSL2+ Modem Router DGN2200v4 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The modem router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server.
  • Page 41: Lan Setup Screen Settings

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Specify the settings that you want to customize (see LAN Setup Screen Settings). Click Apply. Your changes are saved. LAN Setup Screen Settings The following settings are available. Device Name. By default, this is DGN2200v4 (the modem router model). You can change it to another name if you prefer.
  • Page 42: Specify Dhcp Server Settings

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Specify DHCP Server Settings By default, the modem router is set up as a DHCP server. You can specify the range of addresses that the modem router assigns. You can also use another device on your network as the DHCP server, or specify the network settings of all of your computers.
  • Page 43: Quality Of Service (Qos) Setup

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Tip: If the computer is already on your network, you can copy its MAC address from the Attached Devices screen and paste it here. Click Apply. The reserved address is entered into the table.
  • Page 44: Set Up Qos For Internet Access

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Set Up QoS for Internet Access You can give prioritized Internet access to the following types of traffic: • Specific applications • Specific online games • Individual Ethernet LAN ports of the modem router •...
  • Page 45 N300 Wireless ADSL2+ Modem Router DGN2200v4 To add a priority rule, scroll down to the bottom of the QoS Setup screen and click Add Priority Rule. In the QoS Policy for field, type the name of the application or game.
  • Page 46 N300 Wireless ADSL2+ Modem Router DGN2200v4 From the QoS Policy for list, select the LAN port. From the Priority list, select the priority for Internet access for this port’s traffic relative to other applications. The options are Low, Normal, High, and Highest.
  • Page 47: Edit Or Delete An Existing Qos Policy

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Edit or Delete an Existing QoS Policy  To edit or delete a QoS policy: Select Advanced > QoS Setup. Select the radio button next to the QoS policy that you want to edit or delete, and do one of the following: •...
  • Page 48: Chapter 5 Usb Storage

    Connect a USB Storage Device to the Modem Router • Safely Remove a USB Drive • Access the USB Storage Device • File-Sharing Scenarios • Available Network Folders • USB Storage Device Network and Access Settings • Specify Approved USB Devices For more about ReadySHARE features, visit www.netgear.com/readyshare.
  • Page 49: Usb Drive Requirements

    N300 Wireless ADSL2+ Modem Router DGN2200v4 USB Drive Requirements The modem router works with 1.0 and 1.1 (USB Full Speed) and 2.0 (USB High Speed) standards. The approximate USB bus speeds are shown in the following table. Actual bus speeds can vary, depending on the CPU speed, memory, speed of the network, and other variables.
  • Page 50: Safely Remove A Usb Drive

    N300 Wireless ADSL2+ Modem Router DGN2200v4 It might take up to 2 minutes before the USB device is ready for sharing. Safely Remove a USB Drive If you want to physically disconnect a USB drive from the modem router USB port, first, log in to the modem router and safely remove it.
  • Page 51 N300 Wireless ADSL2+ Modem Router DGN2200v4 Launch readyshareconnect.exe. Select the drive letter to map to the network folder. (Optional) If you want to connect to the USB drive as a different user, select the Connect using different credentials check box.
  • Page 52: File-Sharing Scenarios

    N300 Wireless ADSL2+ Modem Router DGN2200v4 File-Sharing Scenarios You can share files on the USB drive for a wide variety of business and recreational purposes. The files can be any Windows, Mac, or Linux file type including text, Word, PowerPoint, Excel, MP3, pictures, and multimedia files. USB drive applications include: •...
  • Page 53: View A Usb Device Attached To The Modem Router

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Share Large Files over the Internet Sending files that are larger than 5 MB can pose a problem for many email systems. The modem router allows you to share large files such as PowerPoint presentations or .zip files over the Internet.
  • Page 54: Usb Storage Device Network And Access Settings

    N300 Wireless ADSL2+ Modem Router DGN2200v4 USB Storage Device Network and Access Settings You can set up the device name, workgroups, and network folders for your USB device.  To view or change the USB storage advanced settings: Select Advanced > USB Storage > Advanced Settings.
  • Page 55: Available Network Folders

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Available Network Folders You can view or change the network folders on the USB storage device.  To view network folders: Select Advanced > USB Storage > Advanced Settings. Scroll down to the Available Networks Folder section of the screen.
  • Page 56 N300 Wireless ADSL2+ Modem Router DGN2200v4 To add a folder, click Create Network Folder. If the Add a Network Folder screen does not display, your web browser might be blocking pop-ups. If it is, then change the browser settings to allow pop-ups.
  • Page 57: Specify Approved Usb Devices

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Specify Approved USB Devices For more security, you can set up the modem router to share only approved USB devices.  To set up approved USB devices: Select Advanced > Advanced Setup > USB Settings.
  • Page 58: Chapter 6 Security

    Security This chapter explains how to use the basic firewall features of the modem router to prevent objectionable content from reaching the computers and devices on your network. This chapter includes the following sections: • Keyword Blocking of HTTP Traffic •...
  • Page 59: Keyword Blocking Of Http Traffic

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule.  To set up keyword blocking: Select Advanced >...
  • Page 60: Set Up Firewall Rules To Control Network Access

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Set Up Firewall Rules to Control Network Access Your modem router has a firewall that blocks unauthorized access to your wireless network and permits authorized inbound and outbound communications. Authorized communications are established according to inbound and outbound rules. The firewall has the following two default rules •...
  • Page 61: Port Triggering To Open Incoming Ports

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Port Triggering to Open Incoming Ports Some application servers (such as FTP and IRC servers) send replies to multiple port numbers. Using the port triggering function of your modem router, you can tell the modem router to open more incoming ports when a particular outgoing port originates a session.
  • Page 62: Port Forwarding To Permit External Host Communications

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Port Forwarding to Permit External Host Communications In both of the preceding examples, your computer initiates an application session with a server computer on the Internet. However, you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network.
  • Page 63: How Port Forwarding Differs From Port Triggering

    N300 Wireless ADSL2+ Modem Router DGN2200v4 How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering: • Port triggering can be used by any computer on your network, although only one computer can use it at a time.
  • Page 64: Add A Custom Service

    N300 Wireless ADSL2+ Modem Router DGN2200v4 From the Service Name list, select the service or game that you will host on your network. If the service does not appear in the list, see Add a Custom Service on page 64.
  • Page 65: Edit Or Delete A Port Forwarding Entry

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Edit or Delete a Port Forwarding Entry  To edit or delete a port forwarding entry: In the table, select the radio button next to the service name. Click Edit Service or Delete Service.
  • Page 66 N300 Wireless ADSL2+ Modem Router DGN2200v4 Note: If you use applications such as multiplayer gaming, peer-to-peer connections, real-time communications such as instant messaging, or remote assistance (a feature in Windows XP), you should also enable Universal Plug and Play (UPnP).
  • Page 67 N300 Wireless ADSL2+ Modem Router DGN2200v4  To add a port triggering service: On the Port Triggering screen, click Add Service. In the Service Name field, type a descriptive service name. In the Service User list, select Any or Single address and enter the IP address of one computer.
  • Page 68: Schedule When To Block The Internet

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Schedule When to Block the Internet You can specify the days and time that you want to block Internet access.  To schedule blocking: Select Advanced > Security > Schedule. Set up the schedule for blocking keywords and services.
  • Page 69: Security Event Email Notifications

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often.  To set up email notifications: Select Advanced >...
  • Page 70: Chapter 7 Administration

    Administration M a na g e yo u r n e t wo r k This chapter describes the modem router settings for administering and maintaining your modem router and home network. See Remote Management on page 90 for information about upgrading or checking the status of your modem router over the Internet.
  • Page 71: Update The Modem Router Firmware

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Update the Modem Router Firmware The modem router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the Advanced tab. You might see a message at the top of the genie screens when new firmware is available for your product.
  • Page 72: View Router Status

    N300 Wireless ADSL2+ Modem Router DGN2200v4 View Router Status  To view modem router status and usage information: Select Advanced Home or select Administration > Router Status. Router Information Hardware Version. The modem router model. Firmware Version. The version of the modem router firmware. It changes if you upgrade the modem router firmware.
  • Page 73 IP Subnet Mask. The IP subnet mask used by the Internet (WAN) port of the modem router. Domain Name Server. The Domain Name Server addresses used by the modem router. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses.
  • Page 74: Wireless Settings (2.4 Ghz)

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Connection Status Button  To view the Internet connection status: Select Advanced Home or select Administration > Router Status. In the Internet Connection pane, click the Connection Status button. The following information displays: •...
  • Page 75: View Logs Of Web Access Or Attempted Web Access

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Mode. The wireless communication mode: Up to 54 Mbps, Up to 217 Mbps (default), and Up to 1300 Mbps. Wireless AP. Indicates whether the radio feature of the modem router is enabled. If this feature is not enabled, the WiFi LED on the front panel is off.
  • Page 76: Manage The Configuration File

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Manage the Configuration File The configuration settings of the modem router are stored within the modem router in a configuration file. You can back up (save) this file to your computer, restore it, or reset it to the factory default settings.
  • Page 77: Change The Password

    Your changes take effect. Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the user name admin. Then you can recover the password if it is forgotten. This recovery is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.
  • Page 78 N300 Wireless ADSL2+ Modem Router DGN2200v4  To recover your password: In the address field of your browser, type www.routerlogin.net. A login window displays. Click Cancel. If password recovery is enabled, you are prompted to answer two security questions. Enter the saved answers to the security questions.
  • Page 79: Chapter 8 Advanced Settings

    Advanced Settings This chapter describes the advanced features of your modem router. Networking knowledge is needed to implement some of these features. Note: The Port Forwarding/Port Triggering screen can be accessed both through the Advanced Setup menu and through the Firewall Rules screen.
  • Page 80: Advanced Wireless Settings

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Advanced Wireless Settings You can use this screen to turn on and off the wireless radio, to specify WPS settings, to use AP mode, and to set up a wireless access list. The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options in this screen are reserved for wireless testing and advanced configuration only.
  • Page 81: Set Up A Wireless Schedule

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Set Up a Wireless Schedule You can use this feature to turn off the wireless signal from your modem router at times when you do not need a wireless connection. For example, you could turn it off for the weekend if you leave town.
  • Page 82: Set Up A Wireless Access List By Mac Address

    Disable Router’s PIN check box. (Optional) Select or clear the Keep Existing Wireless Settings check box. By default, the Keep Existing Wireless Settings check box is selected. NETGEAR recommends that you leave this check box selected. If you clear this check box, the next time a new wireless client uses WPS to connect to the modem router, the modem router wireless settings change to an automatically generated random SSID and security key.
  • Page 83: Wireless Ap

    N300 Wireless ADSL2+ Modem Router DGN2200v4 You can copy and paste the MAC addresses from the Attached Devices screen into the MAC Address field of this screen. To do this, use each wireless computer to join the wireless network. The computer should then appear in the Attached Devices screen.
  • Page 84: Wireless Distribution System (Wds)

    N300 Wireless ADSL2+ Modem Router DGN2200v4 If the other router or gateway in your network also has wireless capability, NETGEAR recommends that you use a different wireless channel. Click Apply. The IP address of the modem router changes and you are disconnected. To reconnect, close and restart your web browser, and type http://www.routerlogin.net.
  • Page 85: Set Up The Base Station

    N300 Wireless ADSL2+ Modem Router DGN2200v4 wired local computers. To configure this mode, you have to know the MAC addresses of the child repeater access point. Often, the MAC address is on the product label. Wireless Repeater. The modem router sends all traffic from its local wireless or wired computers to a remote access point.
  • Page 86: Set Up A Repeater

    Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station. If you are using the modem router as the base station with a non-NETGEAR router as the repeater, you might need to change more configuration settings. In particular, you should disable the DHCP server function on the access point that is the repeater.
  • Page 87: Dynamic Dns

    N300 Wireless ADSL2+ Modem Router DGN2200v4 This IP address has to be in the same subnet as the base station, but different from the LAN IP address of the base station. (Optional) Select the Disable In the Base Station MAC Address field, Click Apply.
  • Page 88: Static Routes

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Select the URL of your Dynamic DNS service provider. Type the host name (or domain name) that your Dynamic DNS service provider gave you. Type the user name for your Dynamic DNS account. This is the name that you use to log in to your account, not your host name.
  • Page 89 N300 Wireless ADSL2+ Modem Router DGN2200v4 Click Add. In the Route Name field, type a name for this static route (for identification purposes only.) Select the Private check box if you want to limit access to the LAN only. If Private is selected, the static route is not reported in RIP.
  • Page 90: Remote Management

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Remote Management The remote management feature lets you upgrade or check the status of your modem router over the Internet. Note: Be sure to change the modem router default login password to a secure password. The ideal password contains no dictionary words from any language and contains uppercase and lowercase letters, numbers, and symbols.
  • Page 91: Universal Plug And Play

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management interface. Choose a number from 1024 to 65535, but do not use the number of any common service port.
  • Page 92: Ipv6

    N300 Wireless ADSL2+ Modem Router DGN2200v4 compromise the freshness of the device status, but can significantly reduce network traffic. Type the advertisement time to live in hops. The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent.
  • Page 93: Requirements For Entering Ipv6 Addresses

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Your changes take effect. Requirements for Entering IPv6 Addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. Any four-digit group of zeroes within an IPv6 address can be reduced to a single zero or altogether omitted.
  • Page 94: Auto Detect

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Auto Detect  To set up an IPv6 Internet connection through auto detection: Select Advanced > Advanced Setup > IPv6. The IPv6 screen displays. In the Internet Connection Type list, select Auto Detect. The screen adjusts: The modem router automatically detects the information in the following fields: •...
  • Page 95: Ipv6 Auto Config

    N300 Wireless ADSL2+ Modem Router DGN2200v4 IPv6 Auto Config  To set up an IPv6 Internet connection through auto configuration: Select Advanced > Advanced Setup > IPv6. The IPv6 screen displays. In the Internet Connection Type list, select Auto Config.
  • Page 96: Ipv6 6To4 Tunnel

    N300 Wireless ADSL2+ Modem Router DGN2200v4 • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the modem router’s LAN interface.
  • Page 97: Ipv6 Pass Through

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Configure the remote 6to4 relay modem router settings by selecting one of the following buttons: • Auto. Your modem router uses any remote relay router that is available on the Internet. This is the default setting.
  • Page 98 N300 Wireless ADSL2+ Modem Router DGN2200v4 The screen adjusts: Configure the fixed IPv6 addresses for the WAN connection. The following fields are included in this screen: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the modem router WAN interface.
  • Page 99: Ipv6 Dhcp

    N300 Wireless ADSL2+ Modem Router DGN2200v4 IPv6 DHCP  To set up an IPv6 Internet connection with a DHCP server: Select Advanced > Advanced Setup > IPv6. The IPv6 screen displays. In the Internet Connection Type list, select DHCP. The screen adjusts: The modem router automatically detects the information in the following fields: •...
  • Page 100: Ipv6 Pppoe

    N300 Wireless ADSL2+ Modem Router DGN2200v4 • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you want to be used for the IPv6 address of the modem router’s LAN interface.
  • Page 101 N300 Wireless ADSL2+ Modem Router DGN2200v4 This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, then you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full email address when you log in.
  • Page 102: Traffic Meter

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Traffic Meter Traffic metering allows you to monitor the volume of Internet traffic that passes through the modem router Internet port. You can set limits for traffic volume.  To monitor Internet traffic: Click Advanced > Advanced Setup > Traffic Meter.
  • Page 103 N300 Wireless ADSL2+ Modem Router DGN2200v4 • The Internet LED flashes green or amber. • The Internet connection is disconnected and disabled. Click the Apply button. The Internet Traffic Statistics section helps you to monitor the data traffic. Click the Refresh button to update the Traffic Statistics section.
  • Page 104: Chapter 9 Virtual Private Networking

    Virtual Private Networking This chapter describes how to use the virtual private networking (VPN) features of the modem router. VPN communications paths are called tunnels. VPN tunnels provide secure, encrypted communications between your local network and a remote network or computer. This chapter contains the following sections: •...
  • Page 105: Overview Of Vpn Configuration

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Overview of VPN Configuration The modem router supports both client-to-gateway and gateway-to-gateway VPN tunnels. The modem router supports up to five concurrent tunnels. Client-to-Gateway VPN Tunnels Client-to-gateway VPN tunnels provide secure access from a remote computer, such as a telecommuter connecting to an office network.
  • Page 106: Set Up A Client-To-Gateway Vpn

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Set Up a Client-to-Gateway VPN This section describes using the VPN Wizard to set up the VPN tunnel. If you want to manually specify the settings, see Auto Policy Example on page 112. ...
  • Page 107: Add A Gateway-To-Gateway Vpn Tunnel

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Click Done. The VPN Policies screen displays, showing that the new tunnel is enabled: (Optional) To view or modify a tunnel’s settings, select its radio button and click Edit. Use VPN client software on the computer to configure it as a VPN client.
  • Page 108 N300 Wireless ADSL2+ Modem Router DGN2200v4 Fill in the Connection Name and pre-shared key fields. Select the A remote VPN Gateway radio button and click Next. Fill in the IP address or FQDN for the target VPN endpoint WAN connection, and click Next.
  • Page 109: Activate A Vpn Tunnel

    N300 Wireless ADSL2+ Modem Router DGN2200v4 The VPN Policies screen displays, showing that the new tunnel is enabled. Repeat these steps for the gateway on LAN B, and pay special attention to the following network settings: • WAN IP of the remote VPN gateway (for example, 14.15.16.17) •...
  • Page 110: View Or Change The Status Of A Vpn Tunnel

    N300 Wireless ADSL2+ Modem Router DGN2200v4 View or Change the Status of a VPN Tunnel The VPN Status/Log screen displays the status.  To check the status of a VPN tunnel: Select Advanced > Advanced - VPN > VPN Status.
  • Page 111: Deactivate A Vpn Tunnel

    N300 Wireless ADSL2+ Modem Router DGN2200v4 • SLifeTime (Secs). The remaining soft lifetime for this SA in seconds. When the soft lifetime becomes 0 (zero), the SA (security association) is renegotiated. • HLifeTime (Secs). The remaining hard lifetime for this SA in seconds. When the hard lifetime becomes 0 (zero), the SA (security association) is terminated.
  • Page 112: Delete A Vpn Tunnel

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Delete a VPN Tunnel  To delete VPN tunnel: Select Advanced > Advanced - VPN > VPN Policies. Select the radio button for the VPN tunnel. Click Delete. Auto Policy Example You need to configure matching VPN settings on both VPN endpoints. The outbound VPN settings on one end have to match to the inbound VPN settings on other end, and vice versa Auto policy creates a typical automated Internet Key Exchange (IKE) setup.
  • Page 113: Add Or Edit A Vpn Auto Policy

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Add or Edit a VPN Auto Policy An Auto VPN policy uses the IKE (Internet Key Protocol) to exchange and negotiate parameters for the IPSec SA (security association). Because of this negotiation, not all of the settings on this VPN gateway have to match the settings on the remote VPN endpoint.
  • Page 114 N300 Wireless ADSL2+ Modem Router DGN2200v4 Specify the Local LAN settings: • From the IP Address list, select Subnet address, Single address, or Range address. • Fill in the Single/Start IP Address field. • If you are specifying a range, fill in the Finish IP Address field.
  • Page 115 N300 Wireless ADSL2+ Modem Router DGN2200v4 Select the option that matches the Local Identity Type setting on the remote VPN endpoint. IP Address. The Internet IP address of the remote VPN endpoint. Fully Qualified Domain Name. The domain name of the remote VPN endpoint.
  • Page 116 N300 Wireless ADSL2+ Modem Router DGN2200v4 The VPN Policies screen displays: Repeat these steps for the gateway on LAN B. Pay special attention to the following network settings: • General, Remote Address Data (for example, 14.15.16.17) • Remote LAN, Start IP Address IP Address (for example, 192.168.0.1)
  • Page 117: Add Or Edit A Manual Vpn Policy

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Add or Edit a Manual VPN Policy A manual VPN policy requires all settings for the VPN tunnel to be manually entered at each end (both VPN endpoints).  To add or edit a manual policy: Select Advanced >...
  • Page 118 N300 Wireless ADSL2+ Modem Router DGN2200v4 Specify the Remote LAN settings. • From the IP Address list, select Single PC -no Subnet, Single address, Range address, or Subnet address. If there is no LAN (only a single computer) at the remote endpoint, select the Single PC -no Subnet option.
  • Page 119: Chapter 10 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your modem router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...
  • Page 120: Troubleshoot With The Leds

    • Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product. If the error persists, you could have a hardware problem and should contact NETGEAR technical support.
  • Page 121: Cannot Log In To The Modem Router

    N300 Wireless ADSL2+ Modem Router DGN2200v4 • You are using the correct cable. Cannot Log In to the Modem Router If you are unable to log in to the modem router from a computer on your local network, check the following: •...
  • Page 122: Troubleshoot The Internet Connection

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Troubleshoot the Internet Connection If your modem router is unable to access the Internet, check the ADSL connection, then the WAN TCP/IP connection. ADSL Link If your modem router is unable to access the Internet, first determine whether you have an ADSL link with the service provider.
  • Page 123: Obtaining An Internet Ip Address

     To check the Internet IP address from the browser interface: Launch your browser, and select an external site such as www.netgear.com. Access the main menu of the modem router’s configuration at http://192.168.0.1. Click the Advanced tab and check that an IP address is shown for the WAN port.
  • Page 124: Troubleshoot Internet Browsing

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Unless you connect manually, the modem router does not authenticate using PPPoE or PPPoA until data is transmitted to the network. Troubleshoot Internet Browsing If your modem router can obtain an IP address, but your computer is unable to load any web pages from the Internet: •...
  • Page 125: Test The Path From Your Computer To A Remote Device

    N300 Wireless ADSL2+ Modem Router DGN2200v4 If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: • Wrong physical connections Make sure that the LAN port LED is lit. If the LED is off, follow the instructions in LED Is Off on page 120.
  • Page 126: Incorrect Date Or Time

    N300 Wireless ADSL2+ Modem Router DGN2200v4 • When entering configuration settings, always click the Apply button before moving to another screen or tab, or your changes are lost. • Click the Refresh or Reload button in the web browser. The changes might have occurred, but the old settings might be in the web browser’s cache.
  • Page 127: Appendix A Supplemental Information

    Supplemental Information This appendix includes the factory default settings and technical specifications for the modem router, and instructions for wall-mounting the unit. This appendix contains the following sections: • Factory Settings • Specifications...
  • Page 128: Factory Settings

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Factory Settings You can return the modem router to its factory settings. On the back of the modem router, use the end of a paper clip or some other similar object to press and hold the Reset button for at least 7 seconds.
  • Page 129 N300 Wireless ADSL2+ Modem Router DGN2200v4 Table 4. Factory default settings (Continued) Feature Default Behavior Wireless Wireless communication Enabled SSID name Can be found on the label on the bottom of the unit. Security Can be found on the label on the bottom of the unit.
  • Page 130: Specifications

    N300 Wireless ADSL2+ Modem Router DGN2200v4 Specifications Table 5. Specification Description Network protocol and TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or standards compatibility Routed Ethernet, and RFC 1577 Classical IP over ATM Power adapter North America: 120V, 60 Hz, input...
  • Page 131: Appendix B Notification Of Compliance

    This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. FCC Declaration of Conformity We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N300 Wireless ADSL2+ Modem Router DGN2200v4 complies with Part 15 Subpart B of FCC CFR47 Rules.
  • Page 132: Canadian Department Of Communications Radio Interference Regulations

    Canadian Department of Communications Radio Interference Regulations This digital apparatus (N300 Wireless ADSL2+ Modem Router DGN2200v4) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications.
  • Page 133 Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. Interference Reduction Table The table below shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters). Household Appliance...

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