NETGEAR DGN2000 - Wireless Router Setup Manual
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NETGEAR DGN2000 - Wireless Router Setup Manual

NETGEAR DGN2000 - Wireless Router Setup Manual

Wireless-n adsl2+ modem router
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Download this manual See also: Reference Manual
Wireless-N ADSL2+ Modem
Router DGN2000 Setup
Manual
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
April 2008
208-10255-01
v1.0

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Summary of Contents for NETGEAR DGN2000 - Wireless Router

  • Page 1 Wireless-N ADSL2+ Modem Router DGN2000 Setup Manual NETGEAR, Inc. 4500 Great America Parkway Santa Clara, CA 95054 USA April 2008 208-10255-01 v1.0...
  • Page 2 In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.

  • Page 3: Table Of Contents

    Contents Wireless-N ADSL2+ Modem Router DGN2000 Setup Manual Getting to Know Your Wireless Router ................. 1 Unpacking Your New Router ..................... 1 Hardware Features ......................2 Router Front Panel ...................... 2 Router Back Panel ...................... 4 Router Side Panel ....................... 5 Router Label ........................
  • Page 4 Troubleshooting ........................29 Basic Functioning ......................29 Power LED Not On ....................30 Power LED is Red ..................... 30 LAN or Internet Port LEDs Not On ................30 Troubleshooting the Web Configuration Interface ............31 Troubleshooting the ISP Connection ................32 ADSL link ........................

  • Page 5: Getting To Know Your Wireless Router

    • Warranty and Support Information cards If any of the parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton, including the original packing materials, in case you need to return the product for repair. Place your router in a suitable area for installation (near an AC power outlet and accessible to the Ethernet cables for your wired computers).

  • Page 6: Hardware Features

    Hardware Features Before you install and connect your router, take a moment to become familiar with the front and back panels of the router—especially the LEDs on the front panel. Router Front Panel The wireless-N modem router front panel shown below contains status LEDs. Figure 1 You can use the LEDs to verify various conditions.Table 1...
  • Page 7 Table 1. LED Descriptions (continued) Label LED Activity Description LAN Port 1 Solid Green The Local port has detected a link with a 100 Mbps device. Blinking Green Data is being transmitted or received at 100 Mbps. Solid Amber The Local port has detected a link with a 10 Mbps device. Blinking Amber Data is being transmitted or received at 10 Mbps.

  • Page 8: Router Back Panel

    Router Back Panel The back panel of the wireless-N modem router contains port connections. Figure 2 Viewed from left to right, the rear panel contains the following elements: 1. RJ-11 ADSL port for connecting the wireless-N modem router to an ADSL line 2.

  • Page 9: Router Side Panel

    Router Side Panel The side panel of the router has a Wireless On/Off button and a WPS button. Wireless On/Off Figure 3 The side panel contains the following elements and provides the following function: • Wireless On/Off Button. By default, the wireless modem router is set up to work as a wireless access point.

  • Page 10: Router Label

    Router Label The label on the bottom of the wireless-N modem router shows the router’s MAC address, serial number, security PIN, and factory default login information. Figure 4 Positioning Your Wireless Router The wireless-N modem router lets you access your network from virtually anywhere within the operating range of your wireless network.

  • Page 11: Installing Your Wireless-N Modem Router

    • Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete can also affect your wireless signal. Failure to follow these guidelines can result in significant performance degradation or an inability to wirelessly connect to the Internet.
  • Page 12 If you choose to use the manual setup option, for best results, install and set up your router in this order: 1. Install and connect your wireless router to your network (see “Connecting Your Wireless- N Modem Router” on page 13).

  • Page 13: Installing Your Router Using The Smart Wizard

    You have the configuration information provided by your ISP. Using the Smart Wizard The NETGEAR Smart Wizard takes you through the procedure to connect your router, ADSL microfilters, and PC(s). It then helps you to configure your wireless settings and enable wireless security for your network.

  • Page 14: Accessing Your Router After Installation

    you can always access the router’s user interface later to select a security option (see “Accessing Your Router After Installation” on page 10). To ensure optimum performance of your high-speed wireless router, the wireless adapter card for each computer in your network should support the same technology as your router (see the online Reference Manual for more information).

  • Page 15: Installing Your Router Manually (Advanced, Mac, And Linux Users)

    Installing Your Router Manually (Advanced, Mac, and Linux Users) Before installing and connecting your router manually, review the list below and make sure that you have all of the necessary information. • Internet ADSL service connection through an Internet Service Provider (ISP). •...

  • Page 16: Understanding Adsl Microfilters

    Understanding ADSL Microfilters ADSL technology uses the same wires as your telephone service. However, ADSL adds signals to the telephone lines which create noise in the telephone service. You must use ADSL microfilters to filter out these signals before they reach your telephone. If you purchased the wireless-N modem router in a country where a microfilter is not included, you must acquire one.

  • Page 17: Connecting Your Wireless-N Modem Router

    Connecting Your Wireless-N Modem Router Before you install your wireless-N modem router, make sure that the Internet Protocol (TCP/IP) Property settings on your computer are set to “automatically obtain an IP address” using DHCP and “Obtain DNS server address automatically.” You can check these settings by looking at the TCP/IP Properties of your Internal Network Connections, which are accessible through the Control Panel of your computer.
  • Page 18 • Two-Line Filter Example. Insert the two-line filter into the phone outlet and connect the phone to the phone line connector (A), as shown in Figure Figure 8 To use a one-line filter with a separate splitter, insert the splitter into the phone outlet, connect the one-line filter to the splitter, and connect the phone to the filter.
  • Page 19 Figure 9 Improperly connecting a filter to your wireless-N modem router will block your ADSL connection. Connect the Ethernet cable (D) from a wireless-N modem router LAN port to the Ethernet adapter in your computer, as shown in Figure Connect the power adapter to the wireless-N modem router and plug it in to a power outlet. Installing Your Router Manually (Advanced, Mac, and Linux Users)

  • Page 20: Verifying Your Connection

    Figure 10 Connect any additional wired PCs to your router by inserting an Ethernet cable from a PC into one of the three remaining LAN ports. Verifying Your Connection Verify that your router is connected correctly by checking the wireless-N modem router status lights.

  • Page 21: Setting Up Your Router For Internet Access

    Setting Up Your Router for Internet Access When configuring your wireless router manually, you must log in to your wireless-N modem router to set it up initially and to make any changes to your wireless router’s settings later. The factory default state is reset when you press the Wireless On/Off and WPS buttons on the side panel of router simultaneously.
  • Page 22 When prompted, enter admin for the router User Name and password for the router Password, both in lowercase letters. (For security reasons, the router has its own user name and password.) The router user name and password are not the same as any user name or password you may use to log in to your Internet connection.
  • Page 23 • Contact your ISP to verify that you have the correct configuration information. • Read “Troubleshooting” on page If problems persist, register your NETGEAR product and contact NETGEAR Technical Support. Installing Your Router Manually (Advanced, Mac, and Linux Users)
  • Page 24 Installing Your Router Manually (Advanced, Mac, and Linux Users)

  • Page 25: Configuring Your Wireless Network

    For a wireless connection, the router and each wireless computer must use the same SSID, also called the wireless network name, and the same wireless security. NETGEAR strongly recommends that you use wireless security. Indoors, computers can connect over wireless networks at a range of several hundred feet.

  • Page 26: Setting Your Ssid And Wireless Security Manually

    The wireless mode (802.11g/b, or 802.11n) that each wireless adapter supports. • Wireless security option. NETGEAR strongly recommends that you use wireless security. To successfully implement wireless security, check each wireless adapter to determine which wireless security option it supports.

  • Page 27: Using Push 'N' Connect (Wps) To Configure Your Wireless Network

    SSID and wireless security settings for the router (if the router is in its default state) and broadcasts these settings to the wireless client. NETGEAR’s Push 'N' Connect feature is based on the Wi-Fi Protected Setup (WPS) standard. All other Wi-Fi-certified and WPS-capable products should be compatible with NETGEAR products that implement Push 'N' Connect.
  • Page 28 the WPS-capable client. (For more information on setting up a mixed network, see the on-line Reference Manual. A link to the Reference Manual is on the Resource CD.). If you choose to use WPS, the only security methods supported are WPA-PSK and WPA2-PSK.
  • Page 29 – Select the Push Button radio box and either press the WPS push button on the side panel of the router or click the soft WPS Push Button on the screen (as shown below). – The router will attempt to communicate with the client; you have 2 minutes to enable WPS from the client device using the client’s WPS networking utility.

  • Page 30: Testing Basic Wireless Connectivity

    Internet LED blink, indicating communication to the ISP. If you are planning a mixed network of WPS capable devices and non-WPS capable devices, NETGEAR suggests that you set up your wireless network and security settings manually first, and use WPS only for adding additional WPS capable devices.
  • Page 31 Leave the Wireless mode at the default setting of 130 Mbps. This mode is backward compatible with 802.11b and 802.11g wireless adapters. Click Apply to save your changes. If you are configuring the Product Family from a wireless computer and you change the Product Family’s SSID, channel, or security settings, you will lose your wireless connection when you click Apply.
  • Page 32 Configuring Your Wireless Network...

  • Page 33: Troubleshooting

    Troubleshooting This chapter gives information about troubleshooting your wireless-N modem router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the router on? Go to “Basic Functioning”...

  • Page 34: Power Led Not On

    • Check that you are using the power adapter supplied by NETGEAR for this product. If the error persists, you have a hardware problem and should contact technical support. Power LED is Red When the router is turned on, it performs a power-on self test.

  • Page 35: Troubleshooting The Web Configuration Interface

    • Make sure that power is turned on to the connected hub or workstation. • Be sure you are using the correct cable: when connecting the ADSL port, use the cable that was supplied with the wireless-N modem router. If the Internet LED is still off, this may mean that there is no ADSL service or the cable connected to the ADSL port is bad.

  • Page 36: Troubleshooting The Isp Connection

    • Click the Refresh or Reload button in the Web browser. The changes may have occurred, but the Web browser may be caching the old configuration. Troubleshooting the ISP Connection If your router is unable to access the Internet, you should check the ADSL connection, then the Internet TCP/IP connection.

  • Page 37: Obtaining An Internet Ip Address

    N modem router must request an IP address from the ISP. You can determine whether the request was successful using the browser interface. To check the Internet IP address from the browser interface: Launch your browser and select an external site such as http://www.netgear.com. Access the Main Menu of the wireless-N modem router’s configuration at http://192.168.0.1.

  • Page 38: Troubleshooting Pppoe Or Pppoa

    Troubleshooting PPPoE or PPPoA The PPPoE or PPPoA connection can be debugged as follows: Access the main menu of the router at http://192.168.0.1. Under Maintenance, select Router Status. Click Connection Status. If all of the steps indicate “OK” then your PPPoE or PPPoA connection is up and working. If any of the steps indicates “Failed”, you can attempt to reconnect by clicking Connect.

  • Page 39: Troubleshooting A Tcp/Ip Network Using The Ping Utility

    Troubleshooting a TCP/IP Network Using the Ping Utility Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. Troubleshooting a TCP/IP network is made easy by using the ping utility in your computer. Testing the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly.

  • Page 40: Testing The Path From Your Computer To A Remote Device

    – Verify that the IP address for your router and your workstation are correct and that the addresses are on the same subnet. Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your PC to a remote device. From the Windows run menu, type: PING -n 10 <IP address>...

  • Page 41: Using The Wireless On/Off And Wps Buttons To Reset The Router

    Using the Wireless On/Off and WPS Buttons to Reset the Router To restore the factory default configuration settings without knowing the administration password or IP address, you must press the Wireless On/Off and WPS buttons on the side panel of the router simultaneously.
  • Page 42 Troubleshooting...

  • Page 43: Technical Specifications

    Technical Specifications This appendix provides technical specifications for the wireless-N modem router. General Specifications Network Protocol and Standards Compatibility Data and Routing Protocols: TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM Power Adapter North America: 120V, 60 Hz, input...

  • Page 44: Default Configuration

    Interface Specifications LAN: 10BASE-T or 100BASE-Tx, RJ-45 WAN: ADSL, Dual RJ-11, pins 2 and 3 T1.413, G.DMT, G.Lite Default Configuration You can use the Wireless On/Off and WPS buttons that are located on the side of your router to reset all settings to their factory defaults. This is called a hard reset. To perform a hard reset, push and hold the Wireless On/Off and WPS buttons simultaneously for 6 seconds.
  • Page 45 Internet) Outbound (communications going out to Enabled (all) the Internet) Source MAC filtering Disabled Wireless Wireless Communication Enabled SSID Name NETGEAR Security Disabled Broadcast SSID Enabled Transmission Speed Auto Country/Region United States (in North America; otherwise, varies by region)
  • Page 46 Technical Specifications...

  • Page 47: Related Documents

    Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link ITCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Wireless Networking Basics http://documentation.netgear.com/reference/enu/wireless/index.htm Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Virtual Private Networking Basics http://documentation.netgear.com/reference/enu/vpn/index.htm...
  • Page 48 Related Documents...

  • Page 49: Registration And Certifications

    Registration and Certifications Product Registration, Support, and Documentation Register your product at http://www.NETGEAR.com/register. You must register before you can use our telephone support service. Product updates and Web support are always available by going to: http://kbserver.netgear.com/ Setup documentation is available on the CD, on the support website, and on the documentation website...

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