Obtaining Technical Assistance - Cisco CRS-1 - Carrier Routing System Router Administration Manual

Product Alerts and Field Notices
Product Alerts and Field Notices

Obtaining Technical Assistance

Cisco Support Website
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
xxviii
If you do not have or use PGP, contact PSIRT to find other means of encrypting
the data before sending any sensitive material.
Modifications to or updates about Cisco products are announced in Cisco Product
Alerts and Cisco Field Notices. You can receive these announcements by using
the Product Alert Tool on Cisco.com. This tool enables you to create a profile and
choose those products for which you want to receive information.
To access the Product Alert Tool, you must be a registered Cisco.com user.
Registered users can access the tool at this URL:
http://tools.cisco.com/Support/PAT/do/ViewMyProfiles.do?local=en
To register as a Cisco.com user, go to this URL:
http://tools.cisco.com/RPF/register/register.do
Cisco Technical Support provides 24-hour-a-day award-winning technical
assistance. The Cisco Support website on Cisco.com features extensive online
support resources. In addition, if you have a valid Cisco service contract,
Cisco Technical Assistance Center (TAC) engineers provide telephone support. If
you do not have a valid Cisco service contract, contact your reseller.
The Cisco Support website provides online documents and tools for
troubleshooting and resolving technical issues with Cisco products and
technologies. The website is available 24 hours a day at this URL:
http://www.cisco.com/en/US/support/index.html
Preface