Provisioning The Email Subsystem - Cisco CRS-1 - Carrier Routing System Router Administration Manual

Provisioning the eMail Subsystem

Provisioning the eMail Subsystem
Note
Note
Step 1
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
5-16
The Enterprise Database Subsystem Configuration summary web page opens,
showing the data source you added. You are now ready to provision any additional
subsystems your CRS applications require or to begin configuring CRS
applications. See Configuring Cisco Applications, page
The eMail subsystem is available only if your system has a license installed for
one of the following product packages:
- Unified IP IVR
- Unified CCX Premium
The CRS system uses the eMail subsystem to communicate with your e-mail
server and enable your applications to create and send email. You must provision
the eMail subsystem if you intend to create scripts that use messaging steps to
create and send e-mail.
If you are not using e-mail applications, you do not need to provision the eMail
subsystem.
The e-mail configuration process identifies the default e-mail address and server
to be used for sending e-mail (including e-pages and faxes) and for receiving
acknowledgments.
To provision the eMail subsystem, complete the following steps.
Procedure
From the CRS Administration menu bar, choose Subsystems > eMail.
The eMail Configuration web page opens.
Chapter 5 Provisioning Additional Subsystems
6-1.