Performing A Basic Reset - Cisco 7961G - IP Phone VoIP Administration Manual

Resetting or Restoring the Cisco Unified IP Phone

Performing a Basic Reset

Table 9-4 Basic Reset Methods
Operation
Restart phone
Erase softkey
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Administration Guide for Cisco Unified CallManager
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Performing a basic reset of a Cisco Unified IP Phone provides a way to recover if
the phone experiences an error and provides a way to reset or restore various
configuration and security settings.
Table 9-4 describes the ways to perform a basic reset. You can reset a phone with
any of these operations after the phone has started up. Choose the operation that
is appropriate for your situation.
Performing
Press the Services, Settings, or
Directories button and then press
**#**.
From the Settings menu, unlock
phone options (see the
and Locking Options" section on
page 4-4). Then press the Erase
softkey.
From the Network Configuration
menu, unlock phone options (see the
"Unlocking and Locking Options"
section on page 4-4). Then press the
Erase softkey.
From the Security Configuration
menu, unlock phone options (see the
"Unlocking and Locking Options"
section on page 4-4). Then press the
Erase softkey.
Chapter 9
Explanation
Resets any user and network
configuration changes that you have
made, but that the phone has not written
to its Flash memory, to
previously-saved settings, then restarts
the phone.
Resets user and network configuration
"Unlocking settings to their default values, deletes
the CTL file from the phone, and
restarts the phone.
Resets network configuration settings
to their default values and resets the
phone. (This method causes DHCP to
reconfigure the IP address of the
phone.)
Deletes the CTL file from the phone
and restarts the phone.
Troubleshooting and Maintenance
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