Brother MFC-7860DW - Printer Setup Manual

Brother MFC-7860DW - Printer Setup Manual

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Table of Contents
Contents
Brother MFC-7860DW - Printer Setup Manual

Signs and Symbols

WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries.
CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries.

Unpack the machine and check the components

WARNING
Plastic bags are used in the packaging of your machine. Plastic bags are not toys. To avoid danger of suffocation, please keep these bags away from babies and children and dispose of them correctly.

CAUTION
When you move the machine, grasp the side handholds that are under the scanner. DO NOT carry the machine by holding it at the bottom.
Moving the machine

Note

  • Keep a minimum gap around the machine as shown in the illustration.
    Minimum gap for machine installation
  • The components included in the box may differ depending on your country.
  • Please save the original packaging should you need to ship the machine in future.
  • If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit. The machine should be adequately insured with the carrier. For how to repack the machine, see Packing and shipping the machine in the Advanced User's Guide.
  • The interface cable is not a standard accessory. Buy the appropriate interface cable for the interface you want to use (USB or Network).

USB cable

  • It is recommended to use a USB 2.0 cable (Type A/B) that is no longer than 2 metres.
  • DO NOT connect the interface cable at this time. Connecting the interface cable is done during the MFL-Pro installation process.

Network cable
Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast Ethernet Network.

Remove the packing material from the machine

IMPORTANT
DO NOT connect the AC power cord yet.

  1. Remove the packing tape from the outside of the machine and the film covering the scanner glass.
  2. Open the front cover.
    Removing packing material from a machine - Step 1
  3. Remove the Silica Pack from the inside of the machine.
    Removing packing material from a machine - Step 2

CAUTION
DO NOT eat the Silica Pack. Please discard. If ingested seek medical attention immediately.

  1. Lift the elastic band off the drum.
    Removing packing material from a machine - Step 3
  2. Pull the paper strip to remove the protective material as shown in the illustration.
    Removing packing material from a machine - Step 4
  3. Take out the drum unit and toner cartridge assembly.
    Removing packing material from a machine - Step 5
  4. Gently shake it from side to side several times to distribute the toner evenly inside the assembly.
    Removing packing material from a machine - Step 6
  5. Put the drum unit and toner cartridge assembly back in the machine.
    Removing packing material from a machine - Step 7
  6. Close the front cover of the machine.

Load paper in the paper tray

  1. Pull the paper tray completely out of the machine.
    Loading the paper in the paper tray - Step 1
  2. While pressing the green paper-guide release lever , slide the paper guides to fit the paper size you are loading in the tray. Make sure that the guides are firmly in the slots.
    Loading the paper in the paper tray - Step 2
  3. Fan the stack of paper well to avoid paper jams and misfeeds.
    Loading the paper in the paper tray - Step 3
  4. Put paper in the tray and make sure:
    Loading the paper in the paper tray - Step 4
    • The paper is below the maximum paper mark ( ) .
      Over filling the paper tray will cause paper jams.
    • The side to be printed on must be face down.
    • The paper guides touch the sides of the paper so it will feed correctly.
  5. Put the paper tray firmly back in the machine. Make sure that it is completely inserted into the machine.

For more information about recommended paper, see Recommended paper and print media in the Basic User's Guide.

Connect the power cord and telephone line

IMPORTANT
DO NOT connect the interface cable yet.

  1. Connect the AC power cord to the machine, and then plug it into an electrical socket.
  2. Turn on the machine's power switch.
  3. Connect the telephone line cord. Connect one end of the telephone line cord to the socket on the machine marked LINE and the other end to a telephone wall socket.
    Connecting the telephone line

IMPORTANT
The telephone line cord MUST be connected to the socket on the machine marked LINE.

WARNING
The machine must be grounded using an earthed plug.
Since the machine is grounded through the electrical socket, you can protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power cord connected to your machine when you connect it to a telephone line. Similarly, you can protect yourself when you want to move your machine by disconnecting the telephone line first and then the power cord.

Note
If you are sharing one telephone line with an external telephone, connect it as shown below.

  1. Extension telephone
  2. External telephone

Note
If you are sharing one telephone line with an external telephone answering machine, connect it as shown below.

Set the receive mode to External TAD if you have an external answering machine. See Choose a Receive Mode. For additional details, see Connecting an external TAD in the Basic User's Guide.

Choose a Receive Mode

There are four possible receive modes: Fax Only, Fax/Tel, Manual and External TAD.
Choosing a Receive Mode

  1. Press Menu, 0, 1.
  2. Press or to choose the receive mode.
    Press OK.
  3. Press Stop/Exit.

For more details, see Using receive modes in the Basic User's Guide.

Set the LCD contrast

(if needed)
If you are having difficulty reading the LCD, try changing the contrast setting.

  1. Press Menu, 1, 5.
  2. Press c to increase the contrast. —OR— Press d to decrease the contrast. Press OK.
  3. Press Stop/Exit.

Set the date and time

The machine displays the time, and if you set up the station ID the date and time will be added to each fax you send.

  1. Press Menu, 0, 2, 1.
  2. Enter the last two digits of the year on the dial pad, and then press OK.
    (e.g. Enter 1, 1 for 2011.)
  3. Enter the two digits for the month on the dial pad, and then press OK.
    (e.g. Enter 0, 3 for March.)
  4. Enter the two digits for the day on the dial pad, and then press OK.
    (e.g. Enter 2, 5 for 25th.)
  5. Enter the time in 24-hour format on the dial pad, and then press OK.
    (e.g. Enter 1, 5, 2, 5 for 3:25 P.M.)
  6. Press Stop/Exit.

Enter personal information (station ID)

The machine displays the date and time, and if you set up the station ID, it will add it to each fax you send.

  1. Press Menu, 0, 3.
  2. Enter your fax number (up to 20 digits) on the dial pad, and then press OK.
  3. Enter your telephone number (up to 20 digits) on the dial pad, and then press OK. If your telephone number and fax number are the same, enter the same number again.
  4. Use the dial pad to enter your name (up to 20 characters), and then press OK.

Note

  • See the following chart for entering your name.
  • If you need to enter a character that is on the same key as the last character, press to move the cursor to the right.
  • If you entered a letter incorrectly and want to change it, press or to move the cursor to the incorrect character, press Clear.
Press key One time Two times Three times Four times Five times
2 A B C 2 A
3 D E F 3 D
4 G H I 4 G
5 J K L 5 J
6 M N O 6 M
7 P Q R S 7
8 T U V 8 T
9 W X Y Z 9

For more details, see Entering text in the Basic User's Guide.

  1. Press Stop/Exit.

Note
If you make a mistake and want to start again, press Stop/Exit and go back to step a.

Fax Transmission Report

Your Brother machine is equipped with a Transmission Verification Report that can be used as confirmation that you sent a fax. This report lists the name or fax number of the receiving party, the date, time, and duration of the transmission, the number of pages transmitted, and whether or not the transmission was successful. If you want to use the Fax Transmission Report feature see Printing reports in the Advanced User's Guide.

Set tone or pulse dialling mode

Your machine comes set for Tone dialling service. If you have Pulse dialling service (rotary), you need to change the dialling mode.

  1. Press Menu, 0, 4.
  2. Press or to choose Pulse (or Tone).
    Press OK.
  3. Press Stop/Exit.

Set the telephone line compatibility

If you are connecting the machine to a VoIP service (over the Internet) you need to change the compatibility setting.

Note
If you are using an analogue telephone line you can skip this step.

  1. Press Menu, 2, 0, 1.
  2. Press or to choose Basic(for VoIP).
    Press OK.
  3. Press Stop/Exit.

Set the telephone line type

If you are connecting the machine to a line that features a PABX (PBX) or ISDN to send and receive faxes, it is also necessary to change the phone line type accordingly by completing the following steps.

  1. Press Menu, 0, 6.
  2. Press or to choose PBX, ISDN or Normal.
    Press OK.
    Do one of the following:
    • If you choose ISDN or Normal, go to step f.
    • If you choose PBX, go to step c.
  3. Do one of the following:
    • If you want to change the current prefix number, press 1 and go to step d.
    • If you do not want to change the current prefix number, press 2 and go to step f.

Note
The default setting is "!". When you press Tel/R, "!" will be displayed on the LCD.

  1. Press Clear to delete the default setting, then enter the prefix number (up to 5 digits) on the dial pad, and then press OK.

Note

  • You can use the number 0 to 9, #, l and!. (Press Tel/R to display "!".)
  • You cannot use! with any other numbers or characters.
  • If your telephone system requires a timed break recall, press Tel/R to enter the break.
  1. Press or to choose On or Always and press OK.

Note

  • If you choose On, pressing Tel/R (the screen displays "!") will let you access an outside line.
  • If you choose Always, you can access an outside line without pressing Tel/R.
  1. Press Stop/Exit.

Note
PBX and TRANSFER
The machine is initially set to Normal, which lets the machine connect to a standard PSTN (Public Switched Telephone Network) line. However, many offices use a central telephone system or Private Automatic Branch Exchange (PABX). Your machine can be connected to most types of PABX (PBX). The machine's recall feature supports timed break recall only (TBR). TBR will work with most PABX (PBX) systems allowing you to gain access to an outside line, or transfer calls to another extension. The feature works when Tel/R is pressed.

Automatic Daylight Savings Time

You can set the machine to change automatically for daylight savings time. It will reset itself forward one hour in the Spring and backward one hour in the Autumn.

  1. Press Menu, 0, 2, 2.
  2. Press or to choose On (or Off).
    Press OK.
  3. Press Stop/Exit.

Choose your connection type

These installation instructions are for Windows 2000 Professional, Windows XP Home/Windows XP Professional, Windows XP Professional x64 Edition, Windows Vista, Windows 7, and Mac OS X (versions 10.4.11, 10.5.x and 10.6.x).

Note
For Windows Server 2003/2003 x64 Edition/2008/2008 R2, visit your model page at http://solutions.brother.com/.

For USB Interface Users
Windows, Macintosh

For Wired Network
Windows, Macintosh

For Wireless Network
Windows and Macintosh

Note
You can download the latest drivers and utilities for your machine from the Brother Solutions Center at http://solutions.brother.com/.

USB

Windows

For USB Interface Users
(Windows 2000 Professional/XP/XP Professional x64 Edition/Windows Vista/Windows 7)

Before you install

  1. Make sure that your computer is ON and you are logged on with Administrator rights.

IMPORTANT

  • If there are any programs running, close them.
  • The screens may differ depending on your operating system.

Note
The installation CD-ROM includes ScanSoft PaperPort 12SE. This software supports Windows XP (SP3 or greater), XP Professional x64 Edition (SP2 or greater), Windows Vista (SP2 or greater) and Windows 7. Update to the latest Windows Service Pack before installing MFL-Pro Suite. For Windows 2000 (SP4 or greater) users, when the ScanSoft PaperPort 11SE download screen appears during the installation of MFL-Pro Suite, follow the on-screen instructions.

  1. Turn off the machine and make sure the USB interface cable is NOT connected to the machine. If you have already connected the cable, disconnect it.

Install MFL-Pro Suite

  1. Put the installation CD-ROM into your CD-ROM drive. If the model name screen appears, choose your machine. If the language screen appears, choose your language.

Note
If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe.

  1. Click Initial Installation and then Install MFL-Pro Suite.
    Install MFL-Pro Suite on Windows via USB - Step 1
  2. Click Yes if you accept the license agreements.

Note

  • If the installation does not continue automatically, open the top menu again by ejecting and then reinserting the CD-ROM or double-click the start.exe program from the root folder, and continue from step b to install MFL-Pro Suite.
  • For Windows Vista and Windows 7 users, when the User Account Control screen appears, click Allow or Yes.
  • If you want to install the PS driver (BR-Script3 printer driver), choose Custom Install and then follow the on-screen instructions.
  1. Follow the on-screen instructions until this screen appears.
    Install MFL-Pro Suite on Windows via USB - Step 2
  2. Connect the USB cable to the USB connector marked with the symbol on your machine and then connect the cable to your computer.
    Install MFL-Pro Suite on Windows via USB - Step 3
  3. Turn the machine on, and follow the on-screen instructions to complete setup.

IMPORTANT
DO NOT cancel any of the screens during the installation. It may take a few seconds for all screens to appear.

Note

  • For Windows Vista and Windows 7 users, when the Windows Security screen appears, select the check box and click Install to complete the installation correctly.
  • If an error message appears during the software installation, run the Installation Diagnostics located in Start/All Programs/Brother/MFC-XXXX (where MFC-XXXX is your model name).

The installation is now complete.

Note

  • Depending on your security settings, a Windows Security or antivirus software window may appear when using the machine or its software. Please allow or permit the window to continue.
  • XML Paper Specification Printer Driver
    The XML Paper Specification Printer Driver is the most suitable driver for Windows Vista and Windows 7 when printing from applications that use the XML Paper Specification documents. Please download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com/.

Macintosh

For USB Interface Users (Mac OS X 10.4.11 - 10.6.x)

Before you install

  1. Make sure your machine is connected to the power and your Macintosh is ON. You must be logged on with Administrator rights.

IMPORTANT
For Mac OS X 10.4.10 users, upgrade to Mac OS X 10.4.11 - 10.6.x. (For the latest drivers and information on the Mac OS X you are using, visit http://solutions.brother.com/.)

Note
If you want to install the PS driver (BR-Script3 printer driver), please go to the Brother Solutions Center at http://solutions.brother.com/, click Downloads on your model page and visit FAQ's for setup instructions.

  1. Connect the USB cable to the USB connector marked with the symbol on your machine and then connect the cable to your Macintosh.
    Connecting the USB cable for using with Macintosh
  2. Make sure your machine's power switch is on.

Install MFL-Pro Suite

  1. Put the installation CD-ROM into your CD-ROM drive.
  2. Double-click the Start Here OSX icon. Follow the on-screen instructions.
    Install MFL-Pro Suite on Mac via USB - Step 1

Note
It may take a few minutes for installation to complete.

  1. Follow the on-screen instructions until this screen appears. Choose your machine from the list, and then click OK.
    Install MFL-Pro Suite on Mac via USB - Step 2
  2. When this screen appears, click Next.
    Install MFL-Pro Suite on Mac via USB - Step 3

The installation of MFL-Pro Suite is now complete.
See Download and install Presto! PageManager.

Download and install Presto PageManager

When Presto! PageManager is installed OCR capability is added to Brother ControlCenter2. You can easily scan, share and organize photos and documents using Presto! PageManager.

Installing the Presto PageManager when using USB
On the Brother Support screen, click Presto! PageManager and follow the on-screen instructions.

The installation is now complete.

Wired Network

Windows

For Wired Network Interface Users
(Windows 2000 Professional/XP/XP Professional x64 Edition/Windows Vista/Windows 7)

Before you install

  1. Make sure that your computer is ON and you are logged on with Administrator rights.

IMPORTANT

  • If there are any programs running, close them.
  • The screens may differ depending on your operating system.

Note

  • The installation CD-ROM includes ScanSoft PaperPort 12SE. This software supports Windows XP (SP3 or greater), XP Professional x64 Edition (SP2 or greater), Windows Vista (SP2 or greater) and Windows 7. Update to the latest Windows Service Pack before installing MFL-Pro Suite. For Windows 2000 (SP4 or greater) users, when the ScanSoft PaperPort 11SE download screen appears during the installation of MFL-Pro Suite, follow the on-screen instructions.
  • Disable all personal firewall software (other than Windows ® Firewall), anti-spyware or antivirus applications for the duration of the installation.
  1. Remove the protective cap from the LAN connector marked with a symbol.
    Preparing to use on windows wired network - Step 1
  2. Connect the network interface cable to the LAN connector and then connect it to a free port on your hub.
    Preparing to use on windows wired network - Step 2
  3. Make sure your machine's power switch is on.

Install MFL-Pro Suite

  1. Put the installation CD-ROM into your CD-ROM drive. If the model name screen appears, choose your machine. If the language screen appears, choose your language.

Note
If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe.

  1. Click Initial Installation and then Install MFL-Pro Suite.
    Install MFL-Pro Suite on Windows Wiredly - Step 1
  2. Click Yes if you accept the license agreements.

Note

  • If the installation does not continue automatically, open the top menu again by ejecting and then reinserting the CD-ROM or double-click the start.exe program from the root folder, and continue from step b to install MFL-Pro Suite.
  • For Windows Vista and Windows 7 users, when the User Account Control screen appears, click Allow or Yes.
  • If you want to install the PS driver (BR-Script3 printer driver), choose Custom Install and then follow the on-screen instructions.
  1. When the Firewall/AntiVirus detected screen appears, choose Change the Firewall port settings to enable network connection and continue with the installation. (Recommended) and click Next. (Not for Windows 2000 users)
    Install MFL-Pro Suite on Windows Wiredly - Step 2

If you are not using the Windows Firewall, see the user's guide of your firewall or antivirus software for information on how to add the following network ports.

  • For network scanning, add UDP port 54925.
  • For network PC-Fax receiving, add UDP port 54926.
  • If you still have trouble with your network connection, add UDP port 137.
  1. Follow the on-screen instructions to complete setup.

IMPORTANT
DO NOT cancel any of the screens during the installation. It may take a few seconds for all screens to appear.

Note

  • If your machine is not found over the network, confirm your settings by following the on-screen instructions.
  • You can find your machine's IP address and the node name by printing out the Network Configuration Report. See Print the Network Configuration Report.
  • For Windows Vista and Windows 7 users, when the Windows Security screen appears, select the check box and click Install to complete the installation correctly.
  • If an error message appears during the software installation, run the Installation Diagnostics located in Start/All Programs/Brother/MFC-XXXX LAN (where MFC-XXXX is your model name).

Install MFL-Pro Suite on additional computers

(if needed)
If you want to use your machine with multiple computers on the network, install MFL-Pro Suite on each computer. Go to "Install MFL-Pro Suite".

Note
Network license (Windows)

This product includes a PC license for up to 5 users. This license supports the installation of the MFL-Pro Suite including ScanSoft PaperPort 12SE or ScanSoft PaperPort 11SE on up to 5 PCs on the network. If you want to use more than 5 PCs with ScanSoft PaperPort 12SE or ScanSoft PaperPort 11SE installed, please purchase the Brother NL-5 pack which is a multiple PC license agreement pack for up to 5 additional users. To purchase the NL-5 pack, contact your authorized Brother dealer or contact Brother customer service.

The installation is now complete.

Note

  • If you use a specified IP Address for the machine, you must set the Boot Method to Static by using the control panel. For more information, see Network menu in the Network User's Guide.
  • Depending on your security settings, a Windows Security or antivirus software window may appear when using the machine or its software. Please allow or permit the window to continue.
  • XML Paper Specification Printer Driver
    The XML Paper Specification Printer Driver is the most suitable driver for Windows Vista and Windows 7 when printing from applications that use the XML Paper Specification documents. Please download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com/.

Macintosh

For Wired Network Interface Users (Mac OS X 10.4.11 - 10.6.x)

Before you install

  1. Make sure your machine is connected to the power and your Macintosh is ON. You must be logged on with Administrator rights.

IMPORTANT
For Mac OS X 10.4.10 users, upgrade to Mac OS X 10.4.11 - 10.6.x. (For the latest drivers and information on the Mac OS X you are using, visit http://solutions.brother.com/.)

Note
If you want to install the PS driver (BR-Script3 printer driver), please go to the Brother Solutions Center at http://solutions.brother.com/, click Downloads on your model page and visit FAQ's for setup instructions.

  1. Remove the protective cap from the LAN connector marked with a symbol.
    Preparing to use on mac wired network - Step 1
  2. Connect the network interface cable to the LAN connector and then connect it to a free port on your hub.
    Preparing to use on mac wired network - Step 2
  3. Make sure your machine's power switch is on.

Install MFL-Pro Suite

  1. Put the installation CD-ROM into your CD-ROM drive.
  2. Double-click the Start Here OSX icon. Follow the on-screen instructions.
    Install MFL-Pro Suite on Mac Wiredly - Step 1

Note
It may take a few minutes for installation to complete.

  1. Follow the on-screen instructions until this screen appears. Choose your machine from the list, and then click OK.
    Install MFL-Pro Suite on Mac Wiredly - Step 2

Note
If your machine is not found over the network, confirm your network settings.

Note

  • You can find your machine's MAC Address (Ethernet Address) and IP Address by printing out the Network Configuration Report. See Print the Network Configuration Report
  • If this screen appears click OK.
    Install MFL-Pro Suite on Mac Wiredly - Step 3

Enter a name for your Macintosh in Display Name up to 15 characters long and click OK. Go to d.
Install MFL-Pro Suite on Mac Wiredly - Step 4

  • If you want to use the machine's SCAN key to scan over the network, you must check the Register your computer with the "Scan To" function on the machine box.
  • The name you enter will appear on the machine's LCD when you press (SCAN) and choose a scan option. (For more information, see Network Scanning in the Software User's Guide.)
  1. When this screen appears, click Next.
    Install MFL-Pro Suite on Mac Wiredly - Step 5

The installation of MFL-Pro Suite is now complete.
Go to the next step.

Download and install Presto PageManager

When Presto! PageManager is installed OCR capability is added to Brother ControlCenter2. You can easily scan, share and organize photos and documents using Presto! PageManager.

Installing Presto PageManager for Wired Network
On the Brother Support screen, click Presto! PageManager and follow the on-screen instructions.

Install MFL-Pro Suite on additional computers

(if needed)
If you want to use your machine with multiple computers on the network, install MFL-Pro Suite on each computer. Go to step "Install MFL-Pro Suite".

The installation is now complete.

Note
If you use a specified IP Address for the machine, you must set the Boot Method to Static by using the control panel. For more information, see Network menu in the Network User's Guide.

For Wireless Network Users

For Wireless Network Interface Users

Before you begin

First you must configure the wireless network settings of your machine to communicate with your network access point/router. After the machine is configured to communicate with your access point/router, computers on your network will have access to the machine. To use the machine from these computers, you will need to install the drivers and software. The following steps will guide you through the configuration and installation process.

IMPORTANT

  • If you are going to connect the machine to your network, we recommend that you contact your system administrator prior to installation. You must know your wireless network settings before you proceed with this installation.
  • If you have previously configured the wireless settings of the machine you must reset the network (LAN) settings before you can configure the wireless settings again.
    1. On your machine, press Menu. Press 6.
    2. Press 0 to choose Network Reset.
    3. Press 1 twice for Yes to accept the change.

Note

  • To achieve optimum results with normal everyday document printing, place the Brother machine as close to the network access point/router as possible with minimal obstructions. Large objects and walls between the two devices as well as interference from other electronic devices can affect the data transfer speed of your documents.
    Due to these factors, wireless may not be the best method of connection for all types of documents and applications. If you are printing large files, such as multi-page documents with mixed text and large graphics, you may want to consider choosing wired Ethernet for a faster data transfer or USB for the fastest throughput speed.
  • Although the Brother MFC-7860DW can be used in both a wired and wireless network, only one of the connection methods can be used at a time.

Wireless Network Infrastructure Mode
Infrastructure Mode

  1. Access point/router
  2. Wireless Network machine (your machine)
  3. Wireless capable computer connected to the access point/router
  4. Wired computer connected to the access point/router

Choose your wireless install method

The following instructions will offer three methods for installing your Brother machine in a wireless network environment. Choose the method you prefer for your environment.

Note
To setup your machine in any other wireless environment, you can find instructions in the Network User's Guide.

  1. Configuration using the Installation CD-ROM and temporarily using a USB cable (Windows only)
    Configuration using the Installation CD-ROM

It is recommended that you use a PC wirelessly connected to your network for this method.

IMPORTANT

  • You need to temporarily use a USB cable during configuration (cable not included).
  • For Windows 2000 and Windows XP users you will need to know the wireless settings of your network before you proceed. Please write down your wireless network settings in the area below.
Item Record the current wireless network settings
SSID (Network Name)
Network Key (Security Key/Encryption Key)

* The Network Key may also be described as the Password, Security Key or Encryption Key.

IMPORTANT
Please do not contact Brother Customer Service for assistance without the wireless security information. We cannot assist you in locating your network security settings.

Note

  • If you do not know this information (SSID and Network Key), you cannot continue the wireless setup.
  • How can I find this information (SSID and Network Key)?
    1. You should see the documentation provided with your wireless access point/router.
    2. The initial network name could be the manufacturer's name or the model name.
    3. If you do not know the security information, please consult the router manufacturer, your system administrator, or internet provider.

Now go to "Configuration using the Installation CD-ROM and temporarily using a USB cable"

  1. Manual configuration from the control panel (Windows and Macintosh)
    If your wireless access point/router does not support Wi-Fi Protected Setup (WPS) or AOSS, write down the wireless network settings of your wireless access point/router in the area below.

IMPORTANT
Please do not contact Brother Customer Service for assistance without the wireless security information. We cannot assist you in locating your network security settings.

Item Record the current wireless network settings
SSID (Network Name)
Network Key (Security Key/Encryption Key)

* The Network Key may also be described as the Password, Security Key or Encryption Key.

Note

  • If you do not know this information (SSID and Network Key), you cannot continue the wireless setup.
  • How can I find this information (SSID and Network Key)?
    1. You should see the documentation provided with your wireless access point/router.
    2. The initial network name could be the manufacturer's name or the model name.
    3. If you do not know the security information, please consult the router manufacturer, your system administrator, or internet provider.

Now go to "Manual configuration from the control panel"

  1. One push configuration using Wi-Fi Protected Setup or AOSS (Windows and Macintosh)
    If your wireless access point/router supports automatic wireless (one-push) setup (Wi-Fi Protected Setup or AOSS)
    One push configuration using Wi-Fi Protected Setup

Now go to "One push configuration using Wi-Fi Protected Setup or AOSS"

Configuration using the Installation CD-ROM and temporarily using a USB cable

Configure the wireless settings (Windows only)

IMPORTANT

  • You need to temporarily use a USB cable or Ethernet cable during configuration (cable not included).
  • For Windows 2000 and Windows XP users you must have the wireless settings you wrote down for your network in "Choose your wireless install method" before you proceed.
  1. Put the installation CD-ROM into your CD-ROM drive. If prompted, select your model and language.

Note
If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe.

  1. Click Initial Installation and then Install MFL-Pro Suite.
    Configuration using Installation CD-ROM - Step 1
  2. Click Yes if you accept the license agreement. Follow the on-screen instructions.
  3. Choose Wireless Network Connection and then click Next.
    Configuration using Installation CD-ROM - Step 2

Note
For Windows Vista and Windows 7, when the User Account Control screen appears, click Allow or Yes.

  1. When this screen appears, choose Change the Firewall port settings to enable network connection and continue with the installation. (Recommended) and click Next. (Not for Windows 2000 users)
    Configuration using Installation CD-ROM - Step 3

If you are not using the Windows Firewall, see the user's guide of your firewall or antivirus software for information on how to add the following network ports.

  • For network scanning, add UDP port 54925.
  • For network PC-Fax receiving, add UDP port 54926.
  • If you still have trouble with your network connection, add UDP port 137.
  1. Choose No and then click Next.
    Configuration using Installation CD-ROM - Step 4
  2. Read the Important Notice. Check the box after you confirm the SSID and Network Key, and then click Next.
    Configuration using Installation CD-ROM - Step 5

Note
If you are installing from a wireless PC running Windows Vista or Windows 7, check the box and then click next. The installer will automatically detect your wireless network settings.

  1. Choose Temporarily use a USB cable (Recommended) and then click Next.
    Configuration using Installation CD-ROM - Step 6
  2. Temporarily connect the USB cable (not included) directly to the computer and the machine.
    Configuration using Installation CD-ROM - Step 7
  3. If the confirmation screen appears, check the box and click Next. When the following screen appears, check Yes if you want to connect with the listed SSID. Click Next and go to n.
    Configuration using Installation CD-ROM - Step 8
  4. The wizard will search for wireless networks available from your machine. Choose the SSID that you wrote down for your network in "Choose your wireless install method", and then click Next.
    Configuration using Installation CD-ROM - Step 9

Note

  • If the list is blank, check that the access point has power and is broadcasting the SSID, and then see if the machine and the access point are within range for wireless communication. Then, click Refresh.
  • If your access point is set to not broadcast the SSID you can manually add it by clicking the Advanced button. Follow the on-screen instructions for entering the Name (SSID), and then click Next.
    Configuration using Installation CD-ROM - Step 10
  1. If your network is not configured for Authentication and Encryption, the following screen will appear. To continue configuration, click OK and go to n.
  2. Enter the Network Key you wrote down in chapter "Choose your wireless install method" and then enter the key again in Confirm Network Key, then click Next.
    Configuration using Installation CD-ROM - Step 11
  3. Click Next. The settings will be sent to your machine.
    Configuration using Installation CD-ROM - Step 12

Note

  • The settings will remain unchanged if you click Cancel.
  • If you want to manually enter the IP address settings of your machine, click Change IP Address and enter the necessary IP address settings for your network.
  • If the wireless setup failure screen appears, click Retry and try starting from step k again.
  1. A connection result message appears for 60 seconds on the LCD.
  2. Disconnect the USB cable between the computer and the machine.
    Configuration using Installation CD-ROM - Step 13

Wireless setup is now complete. A four level indicator at the right of your machine's LCD will show the wireless signal strength of your access point/router.

To install MFL-Pro Suite, continue to step f in "Install the Drivers & Software" section.

Now go to "Install the Drivers & Software".

Manual configuration from the control panel

Configure the wireless settings (Windows and Macintosh)

IMPORTANT
You must have the wireless settings you wrote down for your network in "Choose your wireless install method" before you proceed.

  1. On your machine, press Menu, 6 (Network), 2 (WLAN), 2 (Setup Wizard).
    When WLAN Enable? is displayed, press 1 to choose On. This will start the wireless setup wizard.
    Otherwise press Stop/Exit to exit from the wireless setup wizard.
  2. The machine will search for available SSIDs. If a list of SSIDs is displayed, use the or key to choose the SSID you wrote down in "Choose your wireless install method", then press OK.
    If you are using an authentication and encryption method that requires a Network Key, go to c.
    If your authentication method is Open System and your encryption mode is None, go to e.

Note

  • It will take several seconds to display a list of available SSIDs.
  • If a list of SSIDs is not displayed, make sure your access point is on. Move your machine closer to the access point and try starting from a again.
  • If your access point is set to not broadcast the SSID you will have to manually add the SSID name. For details, see Configuring your machine when the SSID is not broadcast in the Network User's Guide.

If your wireless access point/router supports Wi-Fi Protected Setup, Selected access point supports WPS. Use WPS? appears. To connect your machine using the automatic wireless mode, press 1 to choose Yes. (If you choose No, go to c to enter the Network Key.) When Start WPS on your wireless access point/router, then choose Next. appears, press the Wi-Fi Protected Setup button on your wireless access point/router, and then press 1. Go to e.

  1. Enter the Network Key you wrote down in "Choose your wireless install method" using the dial pad to choose each letter or number. To delete the letters you have entered, press Clear.
    For example, to enter the letter a, press the 2 key on the dial pad once. To enter the number 3, press the 3 key on the dial pad seven times. The letters appear in this order: lower case, upper case and then numbers.
    For more information, see Entering Text for Wireless Settings.
    Press OK when you have entered all the characters, then press 1 for Yes to apply your settings. Go to d.
  2. Your machine will now try to connect to your wireless network using the information you have entered.
  3. A connection result message appears on the LCD and a WLAN report will automatically be printed.
    If the connection failed, check the error code on the printed report and refer to Troubleshooting.

Wireless setup is now complete. A four level indicator at the right of your machine's LCD will show the wireless signal strength of your access point/router.

To install the MFL-Pro Suite, continue to the next step.

Now go to "Install the Drivers & Software"

One push configuration using Wi-Fi Protected Setup or AOSS

Configure the wireless settings (Windows and Macintosh)

  1. Confirm your wireless access point/router has the Wi-Fi Protected Setup or AOSS symbol as shown below.
  2. Place the Brother machine within range of your Wi-Fi Protected Setup or AOSS access point/router. The range may differ depending on your environment. Refer to the instructions provided with your access point/router.
  3. On your machine, press Menu, 6 (Network), 2 (WLAN), 3 (WPS/AOSS).
    When WLAN Enable? is displayed, press 1 to choose On. This will start the wireless setup wizard.
    Otherwise press Stop/Exit to exit from the wireless setup wizard.
    When Start WPS/AOSS on your wireless access point/router. appears, press the Wi-Fi Protected Setup or AOSS button on your wireless access point/router. See the user's guide for your wireless access point/router for instructions. And then press OK.

This feature will automatically detect which mode (Wi-Fi Protected Setup or AOSS™) your access point/router uses to configure your machine.

Note
If your wireless access point/router supports Wi-Fi Protected Setup (PIN Method) and you want to configure your machine using the PIN (Personal Identification Number) Method, see Using the PIN Method of Wi-Fi Protected Setup in the Network User's Guide.

  1. A connection result message appears on the LCD and a WLAN report will automatically be printed.
    If the connection failed, check the error code on the printed report and refer to Troubleshooting.

Wireless setup is now complete. A four level indicator at the right of your machine's LCD will show the wireless signal strength of your access point/router.

To install the MFL-Pro Suite, continue to the next step.

Entering Text for Wireless Settings

Most number keys have three or four letters printed on them. The keys for 0, # and * do not have printed letters because they are used for special characters.
By pressing the correct number key repeatedly, you can access the character you want.

For configuring wireless network settings

Press Key One time Two times Three times Four times Five times Six times Seven times Eight times Nine times
2 a b c A B C 2 a b
3 d e f D E F 3 d e
4 g h i G H I 4 g h
5 j k l J K L 5 j k
6 m n o M N O 6 m n
7 p q r s P Q R S 7
8 t u v T U V 8 t u
9 w x y z W X Y Z 9

Putting spaces
To enter a space in a name, press twice between characters.

Making corrections
If you entered a letter incorrectly and want to change it, press or to move the cursor under the incorrect character, press Clear. Re-enter the correct character. You can also back up and insert letters. Otherwise press Clear to delete the character to the left, and then re-enter the correct character.

Repeating letters
If you need to enter a letter that is on the same key as the letter before, press to move the cursor right before you press the key again.

Special characters and symbols
Press *, # or 0, then press or to move the cursor to the special character or symbol you want. Press OK to choose it.

Press * for (space)! " # $ % & ' ( ) +, -. /
Press # for : ; < = >? @ [ ] ^ _ \ ~ ' | { }
Press 0 for 0 \ { | } ~
Press 1 for @. / 1

Wireless Network

Install the Drivers & Software on Windows

(Windows 2000 Professional/XP/XP Professional x64 Edition/Windows Vista/Windows 7)

Before you install

Make sure that your computer is ON and you are logged on with Administrator rights.

IMPORTANT

  • If there are any programs running, close them.
  • The screens may differ depending on your operating system.

Note

  • The installation CD-ROM includes ScanSoft PaperPort 12SE. This software supports Windows XP (SP3 or greater), XP Professional x64 Edition (SP2 or greater), Windows Vista (SP2 or greater) and Windows 7. Update to the latest Windows Service Pack before installing MFL-Pro Suite. For Windows 2000 (SP4 or greater) users, when the ScanSoft PaperPort 11SE download screen appears during the installation of MFL-Pro Suite, follow the on-screen instructions.
  • Disable all personal firewall software (other than Windows ® Firewall), anti-spyware or antivirus applications for the duration of the installation.

Install MFL-Pro Suite

  1. Put the installation CD-ROM into your CD-ROM drive. If the model name screen appears, choose your machine. If the language screen appears, choose your language.

Note
If the Brother screen does not appear automatically, go to My Computer (Computer), double-click the CD-ROM icon, and then double-click start.exe.

  1. Click Initial Installation and then Install MFL-Pro Suite.
    Install MFL-Pro Suite on Windows Wireless - Step 1
  2. Click Yes if you accept the license agreements.

Note

  • If the installation does not continue automatically, open the top menu again by ejecting and then reinserting the CD-ROM or double-click the start.exe program from the root folder, and continue from step b to install MFL-Pro Suite.
  • For Windows Vista and Windows 7 users, when the User Account Control screen appears, click Allow or Yes.
  1. Choose Wireless Network Connection and click Next.

Note
If you want to install the PS driver (BR-Script3 printer driver), choose Custom Install and then follow the on-screen instructions.

  1. When the Firewall/AntiVirus detected screen appears, choose Change the Firewall port settings to enable network connection and continue with the installation. (Recommended) and click Next. (Not for Windows 2000 users)
    Install MFL-Pro Suite on Windows Wireless - Step 2

If you are not using the Windows Firewall, see the user's guide of your firewall or antivirus software for information on how to add the following network ports.

  • For network scanning, add UDP port 54925.
  • For network PC-Fax receiving, add UDP port 54926.
  • If you still have trouble with your network connection, add UDP port 137.
  1. Follow the on-screen instructions until this screen appears. Choose the machine from the list, and then click Next.
    Install MFL-Pro Suite on Windows Wireless - Step 3

Note
If you are using WEP and the LCD displayed 'Connected' but your machine is not found, make sure you entered the WEP key correctly. The WEP key is case sensitive.

  1. Follow the on-screen instructions to complete setup.

IMPORTANT
DO NOT cancel any of the screens during the installation. It may take a few seconds for all screens to appear.

Note

  • For Windows Vista and Windows 7 users, when the Windows Security screen appears, select the check box and click Install to complete the installation correctly.
  • If an error message appears during the software installation, run the Installation Diagnostics located in Start/All Programs/Brother/MFC-XXXX LAN (where MFC-XXXX is your model name).

Install MFL-Pro Suite on additional computers

(if needed)
If you want to use your machine with multiple computers on the network, install MFL-Pro Suite on each computer. Go to the previous step.

Note
Network license (Windows)

This product includes a PC license for up to 5 users. This license supports the installation of the MFL-Pro Suite including ScanSoft PaperPort 12SE or ScanSoft PaperPort 11SE on up to 5 PCs on the network. If you want to use more than 5 PCs with ScanSoft PaperPort 12SE or ScanSoft PaperPort 11SE installed, please purchase the Brother NL-5 pack which is a multiple PC license agreement pack for up to 5 additional users. To purchase the NL-5 pack, contact your authorized Brother dealer or contact Brother customer service.

The installation is now complete.

Note

  • If you use a specified IP Address for the machine, you must set the Boot Method to Static by using the control panel. For more information, see Network menu in the Network User's Guide.
  • Depending on your security settings, a Windows Security or antivirus software window may appear when using the machine or its software. Please allow or permit the window to continue.
  • XML Paper Specification Printer Driver
    The XML Paper Specification Printer Driver is the most suitable driver for Windows Vista and Windows 7 when printing from applications that use the XML Paper Specification documents. Please download the latest driver by accessing the Brother Solutions Center at http://solutions.brother.com/.

Install the Drivers & Software on Macintosh

(Mac OS X 10.4.11 - 10.6.x)

Before you install

Make sure your machine is connected to the power and your Macintosh is ON. You must be logged on with Administrator rights.

IMPORTANT
For Mac OS X 10.4.10 users, upgrade to Mac OS X 10.4.11 - 10.6.x. (For the latest drivers and information on the Mac OS X you are using, visit http://solutions.brother.com/.)

Note
If you want to install the PS driver (BR-Script3 printer driver), please go to the Brother Solutions Center at http://solutions.brother.com/ and click Downloads on your model page and visit FAQ's for setup instructions.

Install MFL-Pro Suite

  1. Put the installation CD-ROM into your CD-ROM drive.
  2. Double-click the Start Here OSX icon. Follow the on-screen instructions.
    Install MFL-Pro Suite on Mac Wirelessly - Step 1
  3. Choose Wireless Network Connection and click Next.
    Install MFL-Pro Suite on Mac Wirelessly - Step 2

IMPORTANT
DO NOT cancel any of the screens during the installation.

Note

  • It may take a few minutes for installation to complete.
  • If your wireless settings fail, the Wireless Device Setup Wizard screen appears. Follow the on-screen instructions to complete the wireless configuration.
  1. Follow the on-screen instructions until this screen appears. Choose your machine from the list, and then click OK.
    Install MFL-Pro Suite on Mac Wirelessly - Step 3

Note

  • You can find your machine's MAC Address (Ethernet Address) and IP Address by printing out the Network Configuration Report. See Print the Network Configuration Report.
  • If this screen appears click OK.
    Install MFL-Pro Suite on Mac Wirelessly - Step 4

Enter a name for your Macintosh in Display Name up to 15 characters long and click OK. Go to step e.
Install MFL-Pro Suite on Mac Wirelessly - Step 5

  • If you want to use the machine's SCAN key to scan over the network, you must check the Register your computer with the "Scan To" function on the machine box.
  • The name you enter will appear on the machine's LCD when you press (SCAN) and choose a scan option. (For more information, see Network Scanning in the Software User's Guide.)
  1. When this screen appears, click Next.
    Install MFL-Pro Suite on Mac Wirelessly - Step 6

The installation of MFL-Pro Suite is now complete.
Go to the next step.

Download and install Presto PageManager

When Presto! PageManager is installed OCR capability is added to Brother ControlCenter2. You can easily scan, share and organize photos and documents using Presto! PageManager.

Installing Presto PageManager for Wireless Network
On the Brother Support screen, click Presto! PageManager and follow the on-screen instructions.

Install MFL-Pro Suite on additional computers

(if needed)
If you want to use your machine with multiple computers on the network, install MFL-Pro Suite on each computer. Go to "Install MFL-Pro Suite" in Install the Drivers & Software on Macintosh.

The installation is now complete.

Note
If you use a specified IP Address for the machine, you must set the Boot Method to Static by using the control panel. For more information, see Network menu in the Network User's Guide.

For Network Users

Web Based Management (web browser)

The Brother print server is equipped with a web server that allows you to monitor its status or change some of its configuration settings, using HTTP (Hyper Text Transfer Protocol).

Note

  • The default User Name is 'admin' and the default password is 'access'. You can use a web browser to change this password.
  • We recommend Microsoft Internet Explorer 6.0 (or greater) or Firefox 3.0 (or greater) for Windows and Safari 3.0 (or greater) for Macintosh. Please also make sure that JavaScript and cookies are always enabled in whichever browser you use. To use a web browser, you will need to know the IP address of the print server. The IP address of the print server is listed on the Network Configuration Report.
  1. Open your browser.
  2. Type "http://machine's IP address/" into your browser's address bar (where "machine's IP address" is the IP address of the printer or the print server name).
    • For example http://192.168.1.2/
      Web Based Management For Network Users

See Web Based Management in the Network User's Guide.

You can print the Network Configuration Report to confirm the current network settings.

  1. Turn the machine on and wait until it is in the Ready state.
  2. Press Menu, 5, 6.
  3. Press Start.
    The machine will print the current network settings.
  4. Press Stop/Exit.

Restore the network settings to factory default

To restore all network settings of the internal Print/Scan server to factory default, please follow the steps below.

  1. Make sure the machine is not operating, then disconnect all the cables from the machine (except the power cord).
  2. Press Menu, 6, 0.
  3. Press 1 to choose Reset.
  4. Press 1 to choose Yes.
    The machine will restart, re-connect cables once this is complete.

Brother CreativeCenter

Get inspired. If you're using Windows, double-click the Brother CreativeCenter icon on your desktop to access our FREE web site with many ideas and resources for personal and professional use.

Mac users can access Brother CreativeCenter at this web address:
http://www.brother.com/creativecenter/

Consumables

When the time comes to replace consumable items, an error will be indicated by the LCD on the control panel. For more information about the consumables for your machine, visit us at http://solutions.brother.com/ or contact your local Brother reseller.

Toner cartridges Drum unit
Standard Toner: TN-2210
High Capacity Toner: TN-2220
DR-2200

For replacing the consumable items, See Replacing consumable items in the Basic User's Guide.

Troubleshooting

IMPORTANT
Please do not contact Brother Customer Service for assistance without the wireless security information. We cannot assist you in locating your network security settings.

How can I find the wireless settings

(SSID and Network Key)

  1. You should see the documentation provided with your wireless access point/router.
  2. The initial network name could be the manufacturer's name or the model name.
  3. If you do not know the security information, please consult the router manufacturer, your system administrator or internet provider.

* The Network Key may also be described as the Password, Security Key or Encryption Key.
* If the wireless access point/router is set to not broadcast the SSID, the SSID will not automatically be detected. You will have to manually enter the SSID name. See Configuring your machine when the SSID is not broadcast in the Network User's Guide.

WLAN report

If the WLAN report that printed shows that the connection failed, check the error code on the printed report and refer to the following instructions.

Error code Recommended Solutions
TS-01 The wireless setting is not activated, turn the wireless setting to ON.
  • If a LAN cable is connected to your machine, disconnect it and turn the wireless setting of your machine to ON.
    1. On your machine, press Menu, 6 (Network), 2 (WLAN), 2 (Setup Wizard).
    2. When WLAN Enable? is displayed, press 1 to choose On. This will start the wireless setup wizard.
TS-02 The wireless access point/router cannot be detected.
  1. Check the following 4 points.
    • Make sure that the wireless access point/router is powered on.
    • Move your machine to an obstruction-free area, or closer to the wireless access point/router.
    • Temporarily place your machine within about 3.3 feet (one meter) from the wireless access point when you are configuring the wireless settings.
    • If your wireless access point/router is using MAC address filtering, confirm the MAC address of the Brother machine is allowed in the filter.
  2. If you manually entered the SSID and security information (SSID/authentication method/encryption method/Network Key) the information may be incorrect. Reconfirm the SSID and security information and re-enter the correct information as necessary.
    See How can I find the wireless settings (SSID and Network Key) to confirm.
TS-04

The Authentication/Encryption methods used by the selected wireless access point/router are not supported by your machine.

For infrastructure mode, change the authentication and encryption methods of the wireless access point/router. Your machine supports the following authentication methods WPA, WPA2, OPEN and Shared key. WPA supports TKIP or AES encryption methods. WPA2 supports AES for the encryption method. OPEN and Shared key correspond to WEP encryption.

If your problem is not solved, the SSID or network settings you entered may be incorrect. Reconfirm the wireless network settings.

Combined table of authentication and encryption methods

Authentication method Encryption method
WPA-Personal TKIP
AES
WPA2-Personal AES
OPEN WEP
NONE (without encryption)
Shared key WEP

See How can I find the wireless settings (SSID and Network Key) to confirm.

For ad-hoc mode, change the authentication and encryption methods of your computer for the wireless setting.
Your machine supports OPEN authentication method only, with optional WEP encryption.

TS-05

The security information (SSID/Network Key) is incorrect.
Reconfirm the SSID and security information (Network Key).
If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only.

See How can I find the wireless settings (SSID and Network Key) to confirm.

TS-06

The wireless security information (Authentication method/Encryption method/Network Key) is incorrect.
Reconfirm the wireless security information (Authentication method/Encryption method/Network Key) in the table of TS-04.
If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only.

See How can I find the wireless settings (SSID and Network Key) to confirm.

TS-07

The machine cannot detect a wireless access point/router that has WPS or AOSS enabled.

If you would like to configure your wireless settings using WPS or AOSS, you must operate both your machine and the wireless access point/router.
Confirm your wireless access point/router supports WPS or AOSS and try starting again.

If you do not know how to operate your wireless access point/router using WPS or AOSS, see the documentation provided with your wireless access point/router, ask the manufacturer of your wireless access point/router or ask your network administrator.

TS-08 Two or more wireless access points that have WPS or AOSS enabled are detected.
  • Confirm that only one wireless access point/router within range has the WPS or AOSS method active and try again.
  • Try starting again after a few minutes in order to avoid interference from other access points.

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Brother MFC-7860DW - Printer Setup Manual

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