GE NX-592E-GSM Installation Manual

GE NX-592E-GSM Installation Manual

Wireless gateway

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NX-592E-GSM Wireless Gateway
Installation Manual
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Summary of Contents for GE NX-592E-GSM

  • Page 1 NX-592E-GSM Wireless Gateway Installation Manual...
  • Page 2 Document number/revision: 466-2204D (April 2008). Disclaimer The information in this document is subject to change without notice. GE Security (“GE”) assumes no responsibility for inaccuracies or omissions and specifically disclaims any liabilities, losses, or risks, personal or otherwise, incurred as a consequence, directly or indirectly, of the use or application of any of the contents of this document.
  • Page 3: Table Of Contents

    Contents Preface ..................1 Conventions used in this document .
  • Page 4 NX-592E-GSM Wireless Gateway Installation Manual...
  • Page 5: Preface

    Preface This is the GE NX-592E-GSM Wireless Gateway Installation Manual. This document includes an overview of the product and detailed instructions explaining: • how to install the unit; and • how to program the unit. There is also information describing how to contact technical support if you have questions or concerns.
  • Page 6: Product Summary

    Installation Manual Product summary The NX-592E-GSM Wireless Gateway (Figure 1) allows NetworX owners to control and monitor their system status from the Alarm.com website. Through a wireless, two-way paging network, your customer has limited controls on such features as security, notifications, history, and authentication (see System operation from Alarm.com...
  • Page 7: Components

    Components The wireless module interfaces with the NetworX panel data bus and is powered by the panel or an auxiliary 12 VDC power supply. Status LEDs indicate bus and paging network communications. Figure 2 shows the main module components and Table 1 describes them. Figure 2.
  • Page 8: Before Installation

    NX-592E-GSM Wireless Gateway Installation Manual Before installation Before installing any Wireless Gateway, you must: • Create the Alarm.com customer account prior to installing the Wireless Gateway. • E-mail dealer@alarm.com to become a registered Alarm.com dealer/installer. Create the account at least 24 hours before installation to ensure that the wireless module is activated properly on the wireless network.
  • Page 9: Programming The Number Of Zones

    12. Click Done. The Account Creation Successful screen will appear. Click View and Print Welcome Letter. Print two copies of the welcome letter; one for the customer and one for your records. The letter includes the customer’s login, temporary password, and instructions on how to get started. Also, a confirmation message is sent via e-mail to the address entered in Step One: Customer Information.
  • Page 10: Installation

    NX-592E-GSM Wireless Gateway Installation Manual Installation Installation requires you to position the module, connect all wires and mounts, and optionally install a case tamper. Installation guidelines Use the following guidelines when installing the module: • NetworX panels support a maximum of one Wireless Gateway per system.
  • Page 11: Mounting

    Mounting To mount the module, do the following: 1. To remove the module’s enclosure cover, press down on the top of the module and pull it away from the base (Figure 3). CAUTION: You must be free of static electricity before handling circuit boards. Wear a grounding strap or touch a bare grounded metal surface to discharge static electricity.
  • Page 12: Wiring Connections

    NX-592E-GSM Wireless Gateway Installation Manual Wiring connections To wire the module, do the following: 1. Remove panel AC power and disconnect the backup battery. CAUTION: To prevent damage to the panel or module, you must remove panel AC power and disconnect the backup battery prior to changing any wire connections.
  • Page 13: Case Tamper Switch Installation

    Case tamper switch installation If your module is easily accessible, you should consider adding a case tamper detection switch. When the module cover is removed, this switch activates an alarm or trouble signal (depending on panel programming). To install the case tamper switch, see Figure 5 and do the following: 1.
  • Page 14: Programming Using The Keypad

    NX-592E-GSM Wireless Gateway Installation Manual Programming using the keypad The wireless gateway needs to know the address of at least one of the LCD keypads. Some commands, such as getting the zone names for display on the website, will not work if the keypad address is not known. By default, the wireless gateway assumes a keypad address of 192 (keypad 1, partition 1).
  • Page 15: Status Leds

    Status LEDs The status LEDs (Figure 2 on page 3) indicate the module’s current signal and status. Red ERR LED The top red ERR LED indicates proper communication between the main board of the module and the wireless modem. Off. If there is no communication between the main board of the moduel and the wireless modem board. Flashing.
  • Page 16: Specifications

    Troubleshooting This section provides information to help you diagnose and solve various problems that may arise while configuring or using your GE Security product. • The bus LED is not flashing. Turn off panel AC power and verify that all wiring is correct.
  • Page 17: Contacting Us

    Application. Select the appropriate product category for the contact information or use the menu to select a location outside the US. Many GE documents are provided in English only as PDFs. To read these documents, you will need Adobe Reader, which you can download free from Adobe’s website at www.adobe.com.
  • Page 18: Creating A New Subscriber Account

    NX-592E-GSM Wireless Gateway Installation Manual Creating a new subscriber account This section describes how to create a new subscriber account on the Alarm.com website. Be sure to discuss this section with your customer prior to the module’s final installation. After you have created a new subscriber account and installed the module, instruct your customer to log on to the Alarm.com website.
  • Page 19: Customer Information

    2. This device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by GE Security can void the user’s authority to operate the equipment. The wireless modem used with this product is an intentional radiator. Refer to labeling on the modem for the...
  • Page 20 NX-592E-GSM Wireless Gateway Installation Manual...

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