If The Problem Persists - Canon imageCLASS LBP122dw User Manual

If the Problem Persists

If the problem persists even after trying the troubleshooting methods, contact your dealer or service representative.
Do not disassemble or repair the machine yourself.
● Disassembling or repairing the machine yourself may void the warranty.
Checks Before Contacting Us
● Product name (LBP122dw)
● Dealer purchased from
● Details of the problem (such as operation details and their results)
● Serial number
How to Look Up the Serial Number
[Home] screen on the operation panel
● You can also check this information using Remote UI from a computer.
Computer (Remote UI)(P. 178)
● You can also check this information on the label on the back of the machine.
Customer Support (U.S.A.)
If you cannot solve a problem by referring to the information in this chapter, for the fastest resolution, please
refer to available support materials (including the Knowledgebase FAQs and How to Video material) for your
product at www.usa.canon.com.
Customer Support (Canada)
If you cannot solve a problem by referring to the information in this chapter, for the fastest resolution, please
refer to available support materials (including the Knowledgebase FAQs and How to Video material) for your
product at www.canon.ca/support.
Troubleshooting
[Device Status] [Serial Number]
339
94RC-0AC
Managing the Machine from a