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Fujitsu AIRSTAGE UTY-ASGXZ1 Operating Manual

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OPERATING MANUAL
SERVICE TOOL for
VRF System
UTY-ASGXZ1
Ver. 2.0
CAUTION
Please read the LICENSE AGREEMENT in the manual first.
PART NO. 9708313030

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  • Page 1 OPERATING MANUAL SERVICE TOOL for VRF System UTY-ASGXZ1 Ver. 2.0 CAUTION Please read the LICENSE AGREEMENT in the manual first. PART NO. 9708313030...
  • Page 3 This “SERVICE TOOL for VRF SYSTEM” License Agreement (LICENSE AGREEMENT) is a legal agreement between you and Fujitsu General Limited (FGL) for the use of VRF SERVICE TOOL products designated below, which includes computer software and printed materials, and may include online or electronic documentation (SOFTWARE PRODUCT or SOFTWARE).
  • Page 4 FGL hereby irrevocably submit to the exclusive jurisdiction of the Tokyo District Court and other higher courts having jurisdiction in Japan for the settlement of disputes arising under or in connection with this LICENSE AGREEMENT. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 5: Table Of Contents

    4-2 Re-Scanning∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙31 4-3 Maintenance∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙31 (-3-1 Network Topology Analyzer ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 31 (-3-2 Remote Setting ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 3( (-3-3 System Time Setting ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 36 (-3-( Manual Setting ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 37 (-3-( Model Name Writer ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 39 Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 6 5-5 Detail Status List∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙81 (-(-1 Name and function of each area ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 82 5-5-2 Detail Status List specification ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 8( 5-6 Detail Check List∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙86 (-6-1 Name and function of each area ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 87 Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 7 (-13-3 VRF Sensor Mark List ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 120 (-13-( Troubleshooting ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 120 5-14 WIBU KEY error∙ ∙ ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙122 5-15 Scanning other units ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙123 6. Remote Operation∙ ∙ ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 124 6-1 Enabling the Remote Operation (Service Tool operation)∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙124 6-2∙Account∙registration∙(first∙time∙only)∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙126 Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 8 (PC operation at remote side)∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙130 6-4 Remote Operation end and Logout (PC operation at remote side)∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙133 6-5 Disabling the Remote Operation (Service Tool operation)∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙134 6-6 Remote Operation∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙135 7. Troubleshooting∙ ∙ ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙ 137 Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 9: Safety Precautions∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙7

    Otherwise, Service Tool might malfunction. For personal com- puter used as Service Tool, refer to the setting manual. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 10: Precautions When Using The Service Tool∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙8

    Please read and fully understand the Operating Manual. Fujitsu General Limited is not responsible for improper use. Fujitsu General Limited is not responsible if the settings in this software or data used for the controlling are deleted. We request that the customer take responsibility for the admin- istration of the settings and control data.

  • Page 11: Outline

    When an error occurs in the transmission line or in an indoor or outdoor unit in the system, details about the error can be displayed on the error history screen for easy assessment of the conditions for fast troubleshooting and resolution. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 12 Remote operation application Service Tool (UTY-ASGXZ1) Remote Operation Remote operation Data Base application Internet User Data acquisition application Monitor application Transmission adaptor Table Unit data Graph VRF System Transmission line Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 13: Data Acquisition Application Starting Flow

    Opening Login Menu Online work Offline work Online Site Data Selection Import File Selection Exit Program Exit Name Master Database System end System List Scanning Setting No scanning Mismatched Unit List Scanning Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 14: Data∙Acquisition∙Application∙Starting∙(Online)∙Flow∙∙∙∙∙∙∙∙∙∙∙12

    *1 When the user ID and password input fields are not inputted, an error mes- sage is displayed. When the password and password confirmation input contents are different, an error message is displayed. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 15: Login

    The opening screen is displayed, and then operation advances to site data selection processing. Cancel button The Service Tool ends. Note *1 When the user ID and password input fields are not inputted, an error mes- sage is displayed. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 16: Online Site Data Selection

    When the new site name input field is not inputted, an error message is dis- played. Only alpha-numeric characters and spaces may be used for the site name. When a site is not selected, an error message is displayed. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 17: Name Master Database File Selection Screen

    *1 Files other than CSV files cannot be selected and displayed. When selecting [Cancel] button, an error is not displayed even if there are units which cannot receive the address information normally. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 18 Enter the model name of the R.B. unit connected to each indoor R.B. Unit Model Name unit using alphanumeric characters, “-” and “#”. If the model name is unknown, keep the cell blank. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 19 Since a CSV file is not created in formats other than “Microsoft® Excel work- book (*.CSV)” at Save as type, it cannot be used at the name master data- base file selection screen. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 20 00 ~ 99 range. Input the start refrigerant circuit address ~ end refrigerant circuit address range. Checked address When this radio button is selected, only addresses confirmed by the address checker are scanned. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 21 Name Master File ("par. 3-2-4 Name Master Database file selection screen") has been already read, the corresponding Name of the unit will be updated. Cancel button Displays the online site selection screen. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 22 • When Single-Split Adaptor (UTR-YRDA) is connected within the VRF sys- tem, be sure to check the “Perform System Initialization” when performing scanning in order to recognized the equipment and display correct infor- mation. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 23 „ Scanning is started and the scanning progress is displayed. Scanning progress display field Displays the progress of scanning. Cancel button Scanning stops and the program returns to the scanning setting screen. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 24: Mismatched Unit List

    [OK] button was clicked when there is a mismatch, the unit data acquired by scanning is displayed on the system list screen unchanged. Cancel button The program returns to the scan setting screen. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 25: Address Checker

    Selects whether the entire address list of is displayed or only a specific refrigerant system is displayed. Ref. No. setting field Selects the refrigerant system to be displayed. Can be selected only when Ref. No. is selected at Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 26 Service Tool Signal Amplifer   (with filter) Outdoor unit Indoor unit Service Tool Signal Amplifer   (without filter) Outdoor unit Indoor unit Service Tool Signal Amplifer   (with filter) Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 27 Address check Start/End button. When not performing an address check, this serves as the [Start] button, and when performing an address check, this serves as the [End] button. Close button Closes this window. When performing an address check, this button is disabled. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 28: Data∙Acquisition∙Application∙Starting∙(Offline)∙Flow∙∙∙∙∙∙∙∙∙∙∙26

    To store data with other product types, refer to the relevant manual. •par. 4-9 Exit •par. 5-11 Data Backup The data saved by the following models cannot be displayed. Note • Service Tool (UTR-YSTB / UTR-YSTC) • Web Monitoring Tool (UTR-YMSA) Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 29: Data Acquisition Application Right Click Menu

    System Monitor System Monitor screen is displayed. —— Scanning Setting screen is displayed. However, before it is displayed, name master database selection Re-Scanning par.3-2-( screen is displayed first. Not displayed when offline. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 30 (-7 fline. The version information of this application can be checked. If the ver- Version par. (-8 sion is not latest, it can be updated. Exit Exit from the application. par. (-9 Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 31: (-1-2 Screen Transition (Online)

    Model Name Writer Name Master Database Save Unit Data Central Control Forced Release Moves to the Remote Operation Mode. Error Memory Reader Program Exit Time Guard Information Scanning Setting Scanning start System end Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 32: Screen Transition (Offline)

    Offline Data Reader Version Program Exit Moves to the Remote Operation Mode. * If data currently displayed need to be saved, dialog box for saving the files will be displayed first. System end Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 33: Re-Scanning∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙31

    This information is also output to a CSV file. <Type A> <Type B> Note When this function is used for VR-II series, do not connect this tool between R.B. unit and indoor unit to obtain the accurate data. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 34 When Type B is used, the progress bar display shows the 1000 units of the maxi- mum number of responding units as 100%. Consequently, check the progress state by considering that the last display position depends on the number of responding units. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 35 White : None / Blue: * / Red: ** / Yellow: *** • The indoor unit, outdoor unit and controller background color are replaced by the following symbols. White: None / Red: ** Close button Closes this screen. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 36 This list displays the following information, in addition to address. • Read value Displays the value of the item selected by combo box of acquired from the target unit. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 37 Close button Closes this screen (remote setting screen). However, when read/write processing to unit was performed, confirmation dialog box opens to confirm whether to save the data to a CSV file. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 38 Specifies the time to be set. The initial display is the current time. OK button Executes date/time setting using the contents specified at Cancel button Closes this screen. Calendar Arbitrarily selects from a calendar the date to be set. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 39 Select the network to which manual setting operation is to be performed, by checking the transmission adaptor. Select “All” or the desired refrigerant circuit address to perform manual setting operation. Start registration Click to start. When manual setting operation starts, this button changes to “Stop”. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 40 Instead of registering names for each start operation, you may operate all the Note units and name all the units at once after stopping registration. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 41 Executes writing of the specified model name to the target unit. Close button Closes this screen. The outdoor unit of revision code version A or later corresponds to this function. Note (V-II Series) Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 42 When “All” is selected, nothing is displayed at as shown below. Refrigerant Address selection An arbitrary target refrigerant address can be selected. At this time, the indoor units belonging to the selected refrigerant are displayed at Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 43 Acquires the operation data from the outdoor unit of the selected refrigerant circuit ad- dress and saves it to a CSV file. Note This data is technical analysis data. Only specified technical staff can handle it. Close button Closes this screen. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 44 For Outdoor Unit (Slave), connect to the Service Service Tool Tool on a 1-to-1 basis after changing the setting (DIP Transmission SW3; All OFF) to number Adaptor of Master and Slave 0. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 45 CSV button Outputs the Time Guard data of the indoor units and outdoor units belonging to the refrigerant circuit address selected at Cancel button Cancels the selecting status and closes this screen. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 46: Environment Setting∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙44

    Select the units of capacity of the displayed outdoor unit from “HP” , “kW” or “t (ton)” . However, when the unit different from outdoor unit destination is specified, “ - ” is dis- played and the value may not be displayed. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 47 After changing the display settings, the changes will take effect only from the Note Monitor application newly started from the Menu screen. In order for the changes to take effect, re-display the Monitor application from the Menu Screen (Refer to “par. (-2 Main menu”). Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 48 The “Connection key” necessary for starting the remote operation at remote operation site is displayed. The “Connection key” is made up of the six-digit one-byte alphabets and numbers. Start of user registration button “Connection key” is enabled. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 49 The deadline to create login account to remote operation site is displayed by count- down. OK button Closes this screen after the setting is saved. Cancel button Closes this screen after the setting is deleted. Apply button Saves the setting. This screen is not closed. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 50: Model Data Import∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙48

    Each version is checked by the following method: This tool ... Task tray icon right click menu → Version selection Model data ... Refer to ReadmeFirst. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 51: User Setting∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙49

    Register User tab Displays the Register User screen. Change Password tab Displays the Change Password screen. Change User ID tab Displays the Change User ID screen. Delete User tab Displays the Delete User screen. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 52 If there is a difference in the password and password confirmation input con- tents, an error message is displayed. If the same user ID is already registered, an error message is displayed. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 53 When the contents input at the new password and new password confirma- tion input fields do not match, an error message is displayed. When the password of the selected user ID is incorrect, an error message is displayed. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 54 *1 When the new user ID and password input fields are not inputted, an error Note message is displayed. When the password of the selected user ID is incorrect, an error message is displayed. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 55 [OK] button. When not deleting, click the [Cancel] button. Close button Closes this screen. *1 When the [Delete] button is clicked, if the selected User ID is used, it cannot Note be deleted. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 56: Offline∙Data∙Reader∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙54

    “Online” is displayed in online state. The file path name of Main data backup file is displayed in offline state. The file path name selected at Service Tool startup is displayed in offline state. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 57 This is for maintaining the compatibility of data with Service Tool that will be released continuously in future. When this dialog is displayed, the saving by cur- rent data format is recommended. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 58 Time Guard Information functions of comparison data can be used. Functions in which comparison data can be used by ”Right-click menu” When monitor screen [Comparison data] is displayed Note • Minimum screen resolution of monitor screen is 102( × 768. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 59: Version∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙57

    Current software version information is displayed. Checking for later version button Acquires the software version information from the server and confirms whether the currently used software version is the latest or not. Close button Closes this screen. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 60 When the version information is the latest, the message “There is no later version.” is displayed. Then, the version information is also displayed. Close button Closes this screen. When the version information is not the latest Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 61 Service Tool. • When the communication with the server fails, the message “Cannot access Note the server” is displayed. Check the internet environment and perform the communication with the server again. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 62: Exit∙ ∙ ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙60

    When the [Save] button of the save file dialog screen is clicked, Export file creation under the conditions set on the screen starts. After the end of creation, the program exits from the Service Tool. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 63 Therefore, when data must be referenced later, save the data by selecting “Save Export file & Exit”. Cancel button When the [Cancel] button is clicked, operation returns to the previous screen without exiting the Service Tool. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 64: Monitor Application

    •VRF Sensor Mark List •Troubleshooting Main menu Graph Detail Diagram Detail Status List Error History Detail Check List System List Operation History •Operation Setting * For details, refer to the description of each screen. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 65 Any unit data currently displayed can be saved. par. (-11 Data Recording Setting and Room Temperature Display Setting Selection can be operated and VRF Sensor Mark List and par. (-13 Troubleshooting can be checked. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 66: Main Menu∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙64

    : indoor units / outdoor units of all refrigerant circuits Data Recording Ref. No : only indoor units / outdoor units of specified one refrigerant circuit Selected : only indoor units / outdoor units specified by Data Recording Setting Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 67: System List∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙65

    If the model name is with “( )” brackets, the name was read from the Name mas- ter database file. Model Name Displays the model name of the attached unit of the unit. (Other) Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 68 (the time does not have anything to do with the number of indoor units being controlled). In any case, the actual control operation to the indoor units are performed immediately after control operation from the Control screen, only the display delays. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 69 Anti-freeze operation Anti-freeze setting Maintenance mode Master indoor unit Operation mode controlled by external unit Operation mode controlled by master indoor unit Emergency stop Energy save operation / Economy operation All operations invalid Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 70 On: Turns the operation status On. Off: Turns the operation status Off. Detail: Displays the Operation Setting screen. • Diagram Shifts to Detail Diagram screen. • History Shifts to Operation History screen. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 71: Detail Diagram∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙69

    Indoor unit schematic Outdoor unit and graph area schematic area Outdoor unit graph area 5-4-1 Name and function of each area Control area „ „ Sets display contents specification and automatic refresh on/off. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 72 Graph screen are moved at the same time at the indoor unit schematic and graph area.) Note Time is displayed according to the time format at the regional setting in the Con- trol panel of Windows. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 73 Displays the operating mode. Name Displays the unit name. (*2) Special operation Displays the special operation status using icon. Refer to "List of icon for spe- icon cial operation" of "par. (-3 System List". Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 74 Displays the operation status of solenoid valve at the graph area. Displays the operation status of (-way valve at the graph area. Special Displays the special operation status at the graph area. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 75 Indoor Unit Icon Displays the status of the indoor units. The display color depends on the status. On: Green Off: Gray Test: Orange On (Error): Red Off (Error): Red Test (Error): Red Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 76 2 types of graphs are displayed for one indoor unit. Graph screen cannot be added or de- leted. For the operation method of Graph, refer to “Indoor unit graph area” in the subsequent para- graph. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 77 When a past unit status is referenced, the “Auto refresh” check mark is automatically removed. After upper and lower limit is set, scale for the Y axis will evenly be apportioned. Note Therefore, the scale may slightly be different from the actual value. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 78 VRF1, 1-A J-IIIL, VR-II, V-III THHO, THHM, THHI, THIA, Room Temp., TH21, TH22, Graph1 TH21, TH22, TH23 THOA TH2(, TH2(, FAN EEV, SVs, SVd, SVb1, EEV, SV1, SV2, SV3, Graph2 SVb2 SV(-6 Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 79: Detail Diagram Specification

    • Date and time setting by gauge scroll The date and time are set by scrolling the gauge using the drag and drop of mouse. button Displays the data that was acquired one after the currently displayed data. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 80 Selects the sensor to be displayed at the Graph screen of outdoor unit. When all sensors are selected, check the “All” checkbox. When individ- ual sensors are set, check the individual sensor checkboxes. When the selection is complete, click the [OK] button. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 81 Selects the sensor to be displayed at the Graph screen of indoor unit. When all sensors are selected, check the “All” checkbox. When individ- ual sensors are set, check the individual sensor checkboxes. When the selection is complete, click the [OK] button. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 82 Similarly, if a time later than the time of the latest data acquired by the Service Tool is specified, the latest one of the times of data already acquired by Ser- vice Tool is selected. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 83: Detail Status List∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙81

    In this screen, detail data for all the units in the specified refrigerant circuit will be displayed at a certain point of time. Outdoor unit status list area Control area Indoor unit status list area Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 84 Switch to the Detail Status List screen. Check List Switch to the Detail Check List screen. (Refer to “par. (-6 Detail Check List”) Display Option Set whether Display item (column) should be displayed or hidden. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 85 For each sensor information, refer to the “par. (-13-3 VRF Sensor Mark List”. *1 For the meaning of the displayed icons, refer to "List of icon for special operation" of "par. (-3 System List". Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 86: Detail Status List Specification

    • Date and time setting by gauge scroll The date and time are set by scrolling the gauge using the drag and drop of mouse. button Displays the data that was acquired one after the currently displayed data. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 87 Similarly, if a time later than the time of the latest data acquired by the Service Tool is specified, the latest one of the times of data already acquired by Ser- vice Tool is selected. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 88: Detail Check List∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙86

    Each check item is calculated by the sensor value inside the outdoor unit or indoor unit and the results are judged whether they are normal or not. Outdoor unit check Control area Indoor unit check list area list area Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 89 / indoor unit. The judgment results are also displayed. If the calculated sensor value is devi- ated from the normal value, the background of the data cell becomes red. For each sensor information, refer to the “par. (-13-3 VRF Sensor Mark List”. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 90: Detail Check List Specification

    • Date and time setting by gauge scroll The date and time are set by scrolling the gauge using the drag and drop of mouse. button Displays the data that was acquired one after the currently displayed data. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 91 Similarly, if a time later than the time of the latest data acquired by the Service Tool is specified, the latest one of the times of data already acquired by Ser- vice Tool is selected. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 92 Displays the created Commissioning Report. (This sheet will be dis- DataRefN(N=1,2...) played after Commissioning Report was created at Displays the CSV file data selected at . (This sheet will be dis- TempN(N=1,2...) played after Commissioning Report was created at Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 93 Select the CSV file to create Commissioning Report. (Multiple files can be selected. Select the CSV file saved in the Detail Check List.) Create button Creates the Commissioning Report of CSV file selected at Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 94 [SystemListTemplate.xls] is created in the folder specified when installing the Service Tool. When an address other than the default installation address was specified, check that folder. When OS is 32 bit, the folder is C:\Program Files\AIRSTAGE-Service Tool\ CommissioningReport\. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 95: Operation History∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙93

    Switches the page by clicking the page button ([1],[2],[3]….). Only every 10 <Prev , Next> pages switching is available by clicking [Prev] or [Next] button. Display Option Sets whether Display item (column) should be displayed or hidden. Displays the CSV save window. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 96 For each sensor information, refer to the “par. (-13-3 VRF Sensor Mark List”. Note *1 Time is displayed according to the time format at the regional setting in the Control panel of Windows. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 97 *1 Time is displayed according to the time format at the regional setting in the Note Control panel of Windows. • List of icon for special operation For each icon information, refer to the “List of icon for special operation” of “par. (-3 Sys- tem List”. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 98: Operation History Specification

    [▼] button. Display button Displays the history data by specified condition. Displayed number of lines selection field Selects the number of lines of the history data to be displayed in a page. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 99 Select the units to be saved and then click the [OK] but- ton.(Multiple units can be selected at the same time.) Max. (00 items of displayed the history data can be saved for one unit. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 100: Error History∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙98

    Displays the unit model. Displays the address information (Refrigerant circuit address/Unit No.) of Address each unit. Displays the error acquisition time and error contents. Error1 ~ (0 Displays currently generated errors in red. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 101 Selects “All” or “Error Only”. All: Currently occurring error information and past error information (Recovered) Error Only: Currently occurring error information Display button Refreshes the display data according to the selected conditions. (*1) Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 102 Selected items at Selectable items at Indoor unit The refrigerant circuit address number acquired by scanning can be selected. Outdoor unit Central remote controller 200 (Fixed value) Network converter 2(0 (Fixed value) Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 103 Troubleshooting screen can be displayed by clicking the error contents of the display. However, excluding “TransmissionAdaptor” errors. Address number differs depending on these Peripheral Device settings. Check the information of target building. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 104 Errors will be sorted by time, [Error1] being the most recent error. J-III/J-IIIL/VR-II/V-III series Request error history. Acquires the error history for any unit. Saves the currently displayed error history data to a CSV file. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 105 Error History screen do not match. This is because of the differences in the displayed information between the 2 screens. • Errors in Unit Memory screen do not have information on dates. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 106: Graph∙ ∙ ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙104

    In this screen, more detailed and easy-to-see graph can be dis- played. Max. 6-screen can be displayed at a graph at the same time. Control area Graph area 2-screen display (-screen display 6-screen display Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 107 Increases the time range displayed at a graph. (30min/1hour/3hour/6hour/12hour/2(hour) Displays the 2-screen graphs at the same time. Displays the (-screen graphs at the same time. Displays the 6-screen graphs at the same time. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 108 The probe is moved to the left and right by dragging it with the mouse. Probe The sensor value acquired at the probe position time is displayed at the value field of Sensor list. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 109: Graph Specification

    Device field indicates the outdoor unit sensor information. [IU] dis- play indicates the indoor unit sensor information. Up to 2 types of sensor units can be displayed at one graph. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 110 Other ( screens can be displayed by scrolling. button Displays (-screen graphs on the one screen. Other 2 screens can be displayed by scrolling. button Displays 6-screen graphs on the one screen. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 111: Error List∙ ∙ ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙109

    Detail Status List screen, and Operation History screen. When the error link is clicked, the Error List screen is displayed. When the error name displayed at Error Contents is clicked, the Troubleshoot- ing screen is displayed. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 112: Data Backup∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙110

    Any unit data currently displayed can be saved. The saved data may be displayed as offline data for Service Tool Ver. 2.0. When the button is clicked from Monitor screen, the following Data Backup screen is displayed. Control area List display area Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 113 Size [KB] progress, display the status of progress. Detail Displays the detailed data of the created backup file. Delete Delete the backup file. Download Saves the created backup file to the local folder. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 114: Procedures For Creating Backup Files

    ....Displays only backup files (Data for 1 week) that are created automatically every Sunday (3 o’clock). This file holds the backup files for up to 1 month before. Backup files before this are auto- matically deleted. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 115: Data File Download/Deletion

    When [Delete] button is clicked, the backup file is deleted. When [Download] button is clicked, the created backup file is saved to the local folder. When [Close] button is clicked, this detail screen is closed. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 116 Delete button Deletes the created backup file. Download button Saves the created backup file to the local folder. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 117: Operation Setting∙ ∙ ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙115

    R.C.Gr. selection field Selects the unit you want to operate in each R.C.Gr. The background of selected R.C.Gr. is blue. Multiple units can be selected by pressing the Ctrl key while selecting. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 118 Mode Series Centigrade Fahrenheit Auto / Cool / Dry 18~30°C 6(~88°F 16~30°C 60~88°F Heat Except S series 10~30°C (8~88°F When setting the R.C. Prohibition, be sure to release the prohibition after- ward. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 119: Setting∙ ∙ ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙117

    Displays the list of abbreviations. Displays the error contents and corrective action. Display is performed Troubleshooting from also Error History screen. 5-13-1 Data Recording Setting Select the unit in which the individual information is required. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 120 Selects the transmission adaptor which connects the target unit. Check All setting field When this checkbox is checked, all Unit Types at are selected. (When the checkbox is unchecked at the list of , the selection can be cancelled individually.) Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 121 When you want to display the room temperature detected by sensor un- changed, select “actual”. When you want to display the room temperature corrected (used in control) by the unit, select “adjusted”. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 122 5-13-3 VRF Sensor Mark List Displays the list of abbreviations. 5-13-4 Troubleshooting Displays the error contents and corrective action. Display is performed from the Monitor screen and Error History screen. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 123 This area will not be displayed for V-II/J-II/J-IIS/J-III/J-IIIL/VR-II/V-III series. When V-II/J-II/J-IIS/J-III/J-IIIL/VR-II/V-III series is selected, Troubleshooting Note section from service manual will be displayed. This will give you a precise and detailed instruction on Troubleshooting. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 124: Wibu Key Error∙ ∙ ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙122

    When an error is generated while sub screen is displayed, only [Cancel] or [Close] button is valid. • When the progress screen is displayed, the screen is closed after the process is complete. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 125: Scanning Other Units ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙123

    System Controller). In this case, all operations which perform communication become impossible. When scanning ends, the display automatically returns to the processing screen and operation becomes possible. Message The unit name being scanned is displayed. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 126: Remote Operation

    Enabling the Remote Operation (Service Tool operation) When Remote Operation is performed, it is necessary to enable the Remote Operation func- tion from Service Tool in advance. Click the “Remote Operation Mode Start” from the right click menu. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 127 When message screen is displayed, click the [OK] button. Wait until the message screen appears. When message screen is displayed, click the [OK] button. The icon in the task tray is displayed. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

  • Page 128: Account∙Registration∙(First∙Time∙Only)∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙126

    Account is used to provide the authorization of Remote Operation. 6-2-1 Connection Key issuance (Service Tool operation) When “Environment Setting” is clicked from right click menu, Environment Setting screen is displayed. Click the “Remote Operation” tab. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 129 1( minutes. 6-2-2 Account registration (PC operation at remote side) Start the Web browser and enter the specified URL (par. 6-2-1 Login screen is displayed. Click the “Create a new account”. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 130 Enter the connection key (par. 6-2-1 Click the “Proceed to the Account Register Screen.” button. Enter the Account ID. Enter the Password. Enter the same Password as Click the “Register account” button. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 131 When the registration is complete, the “SUCCESS SAVE” is displayed. Note • Once the account is registered, it cannot be deleted or changed. • Due to the authorization of Remote Operation, pay careful attention to the prevention of account information leakage. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 132 Login and Remote Operation start (PC operation at remote side) Display the URL specified by Remote side PC (par. 6-2-1 ) and log in. Enter the Account ID. Enter the Password. Click the “Login” button. Click the “Remote operation start” button. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 133 Acquire the key from Service Tool user. (The key acquired previously cannot be used.) In addition, this key affects the security of Remote Operation, pay careful attention to the prevention of information leakage. Click the “Connect” button. Click the "Remote Operation"button. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 134 This message is displayed when the screen saver appears or the screen is locked on the PC at VRF site. For performing remote operation, you need to ask the operator to release these statuses at the PC on VRF site if necessary. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 135 Remote Operation will end automatically. Logout time ….. No operation for 2( hours Remote Operation end time …. No operation for 1 hour Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 136 The Remote Operation function at the Service Tool cannot be used by disabling the Remote Operation. Click "Remote Operation Mode Stop" from right click menu. The icon at task tray is displayed. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 137 The chat contents can be transmitted only if chat screen is opened mutually at Note VRF site and Remote site. In addition, when the chat screen is closed, the history of chat will be deleted. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 138 File Download Various files output from Service Tool during Remote Operation can be downloaded. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 139 At a power failure, incomplete data remains and operation may be performed with this incomplete data at the next starting. Repeat scanning. When the power was in- terrupted during another operation, the operation may return to normal by the same operation after resetting. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 140 Software tool and using the same transmission adaptor? Answer The Service Tool can be installed on the same PC, but simultaneous operation is outside the warranty. Also, each application cannot simultaneously share 1 trans- mission adaptor. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.
  • Page 141 Can the browsers other than IE11 and Microsoft Edge be used at remote operation side when remote operation function is used? Answer Other browsers cannot be used because they are not supported. Copyright© 2009-2017 Fujitsu General Limited. All rights reserved.

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