NETGEAR WAX618 User Manual

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User Manual
Insight Managed WiFi 6 AX3000
Access Point
WAX618
January 2023
202-12641-01
NETGEAR, Inc.
350 E. Plumeria Drive
San Jose, CA 95134, USA

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Summary of Contents for NETGEAR WAX618

  • Page 1 User Manual Insight Managed WiFi 6 AX3000 Access Point WAX618 NETGEAR, Inc. January 2023 350 E. Plumeria Drive 202-12641-01 San Jose, CA 95134, USA...
  • Page 2 See the regulatory compliance document before connecting the power supply. For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy. By using this device, you are agreeing to NETGEAR’s Terms and Conditions at https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the device to your place of purchase within your return period.
  • Page 3: Table Of Contents

    What are a root and a node?.............45 What is an Insight Instant Mesh WiFi network?.......46 Requirements for placing a node in a mesh WiFi network...47 Access the NETGEAR Insight Cloud Portal to set up or manage an Insight Instant Mesh WiFi network............48...
  • Page 4 Connect the access point as a node to a root using the Cloud Portal....................49 Install the NETGEAR Insight app to manage an Insight Instant Mesh WiFi network..................52 Connect the access point as a node to a root using the Insight app.......................53...
  • Page 5 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Remove a user account...............115 Manage local MAC access control lists.........116 Manually set up a MAC access control List.......117 Import an existing MAC access control list......120 Manage neighbor AP detection.............123 Enable neighbor access point detection and move access points to the Known AP List..............124...
  • Page 6 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Reboot the access point from the local browser UI.....168 Schedule the access point to reboot..........169 Return the access point to its factory default settings....170 Use the Reset button to reset the access point......170 Use the local browser UI to reset the access point....171...
  • Page 7 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Chapter 15 Diagnostics and Troubleshooting Perform a ping test................231 Capture WiFi and Ethernet packets..........232 Quick tips for WiFi troubleshooting..........235 Troubleshoot with the LEDs............236 Power/Cloud LED remains off............237 Power/Cloud LED remains solid amber........237 Power/Cloud LED is blinking amber slowly, continuously..238...
  • Page 8: Chapter 1 Introduction

    This manual is for the following NETGEAR Insight Managed WiFi 6 AX3000 Access Point model WAX618. Model WAX618, in this manual referred to as the access point, support IEEE 802.11ax, four (2+2) streams of WiFi 6, and dual-band concurrent operation at 2.4 GHz and 5 GHz with a combined throughput of 3000 Mbps (600 Mbps at 2.4 GHz and 2400 Mbps at...
  • Page 9: About The Local Browser User Interface And Netgear Insight

    • netgear.com/support/product/insight.aspx • kb.netgear.com/000061848 If you install the access point as a NETGEAR Insight managed device, the settings for features that you can manage through the Insight Cloud Portal and Insight app are masked out in the local browser UI. However, using the local browser UI, you can still manage the settings for certain features that might not yet be supported in Insight.
  • Page 10: Chapter 2 Hardware Overview

    Hardware Overview The NETGEAR Insight Managed WiFi 6 AX3000 Access Point model WAX618 is an indoor access point that supports the 2.4 GHz and 5 GHz WiFi bands. The chapter contains the following sections: • Unpack the access point • Top panel with LEDs •...
  • Page 11: Unpack The Access Point

    Note: Model WAX618 ships without a power adapter. Model WAX618AP ships with a power adapter (the type of power adapter varies by region). If you ordered model WAX618 but prefer to use the access point without a PoE+ connection, you can order a power adapter separately.
  • Page 12 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Table 1. LED descriptions LED Icon Color Description Power/Cloud LED Solid amber initially and then blinking amber slowly: The access point is starting or in the process of getting an IP address.
  • Page 13: Hardware Interfaces

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Table 1. LED descriptions (Continued) LED Icon Color Description 5 GHz WLAN LED Solid green: The 5 GHz WiFi radio is on but no clients are connected. Solid blue: One or more WLAN clients are connected to the 5 GHz WiFi radio.
  • Page 14: Access Point Label

    Reset button for 10 seconds or longer. Note: If you added the access point to a NETGEAR Insight network location, you must first use the Insight Cloud Portal or Insight app to remove the access point from your Insight network location before the factory default settings function of the Reset button is available.
  • Page 15: Safety Instructions And Warnings For An Indoor Access Point

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Figure 4. Access point label Safety instructions and warnings for an indoor access point Use the following safety guidelines to ensure your own personal safety and to help protect your system from potential damage.
  • Page 16 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Failure to follow these guidelines can result in damage to your NETGEAR product, which might not be covered by NETGEAR’s warranty, to the extent permissible by applicable law. • Do not service the product except as explained in your product documentation.
  • Page 17 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 • If applicable to your product, the peripheral power cables are equipped with three-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If you must use an extension cable, use a three-wire cable with properly grounded plugs.
  • Page 18 Install the Access Point in Your Network and Access It for Initial Configuration This chapter describes how you can install and access the access point in your network. The chapter contains the following sections: • Position your access point for best performance •...
  • Page 19: Position Your Access Point For Best Performance

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Position your access point for best performance Before you install and mount your access point as described in the installation guide or an appendix to this manual, consider how you can position the access point for best performance.
  • Page 20: Set Up And Connect The Access Point To Your Network

    If connected to 2.5 Gbps equipment, the access point LAN PoE+ port supports Ethernet speeds up to 2.5 Gbps within your LAN. The following figure show a NETGEAR MS510TXUP switch, which supports speeds of 2.5 Gbps and higher, as well as PoE+. If your Internet connection, modem, router, and switch support a speed of 2.5 Gbps, the...
  • Page 21: Connect To The Access Point For Initial Configuration

    For remote management of the access point (and of multiple devices and networks), you can use the NETGEAR Insight Cloud Portal on a computer or tablet or the NETGEAR Insight app on an iOS or Android mobile device. If you use the access point in a standalone configuration, you can use the local browser UI on a computer or tablet.
  • Page 22: Connect Over The Internet Using The Netgear Insight Cloud Portal

    Portal The Insight Cloud Portal is available for Insight Premium or Insight Pro subscribers. To use the NETGEAR Insight Cloud Portal to configure and manage the access point, the access point must already be connected to the Internet. For more information about the Insight Cloud Portal, visit the following pages: •...
  • Page 23 You can use the Insight Cloud Portal or Insight app to configure and manage the access point. Note: If you add the access point to a NETGEAR Insight network location and manage the access point through the Insight Cloud Portal or Insight app, the admin password for the access point changes.
  • Page 24: Connect Over Wifi Using The Netgear Insight App

    The NETGEAR Insight app is available for Insight Premium and Insight Pro subscribers. You can install the NETGEAR Insight app on an iOS or Android mobile device and set up the access point (and perform many other tasks as well).
  • Page 25 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 6. Add a new network location where you want to add the access point by tapping the Next button, and then tapping OK. You can also select an existing network location.
  • Page 26: Connect Over Wifi To The Local Browser Ui For Initial Configuration

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Note: If you add the access point to a NETGEAR Insight network location and manage the access point through the Insight Cloud Portal or Insight app, the admin password for the access point changes. That is, the Insight network password for that location replaces the admin password.
  • Page 27 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 exception for the security warning. For more information, see What to do if you get a browser security warning on page 42. 3. Enter the access point user name and default password.
  • Page 28 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Setting Description Country/Region From the menu, select the country and region in which the access point is operating. Note: Make sure that the country is set to the location where the device is operating. You are responsible for complying with the local, regional, and national regulations that are set for channels, power levels, and frequency ranges.
  • Page 29 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 (Continued) Setting Description Confirm New Enter exactly the same password that you entered in the AP Login New Password field. Password SSID You cannot use the setup SSID for regular operation. The setup SSID is for initial setup only.
  • Page 30 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 • WPA3 Personal: This option allows only WiFi clients that support WPA3 to connect to the SSID. Select this option if all WiFi clients are capable of supporting WPA3. This option uses SAE encryption. In the Passphrase field, enter a new passphrase for the WiFi network.
  • Page 31: Connect Over The Lan To The Local Browser Ui For Initial Configuration

    Network from the Navigation pane, right-click the access point device icon, and select Properties to display the IP address. Note: You can also use the NETGEAR Insight app to discover the IP address that is assigned to the access point. For more information, see Connect over WiFi using the NETGEAR Insight app on page 24.
  • Page 32 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 The user name is admin. The default password is password. The user name and password are case-sensitive. 4. Select the Web-browser radio button. Note: After you save the basic settings that are shown on the page, the Day Zero Easy Setup page no longer displays when you log in.
  • Page 33 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Setting Description Country/Region From the menu, select the country and region in which the access point is operating. Note: Make sure that the country is set to the location where the device is operating. You are responsible for complying with the local, regional, and national regulations that are set for channels, power levels, and frequency ranges.
  • Page 34 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 (Continued) Setting Description Confirm New Enter exactly the same password that you entered in the AP Login New Password field. Password SSID You cannot use the setup SSID for regular operation. The setup SSID is for initial setup only.
  • Page 35 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 • WPA3 Personal: This option allows only WiFi clients that support WPA3 to connect to the SSID. Select this option if all WiFi clients are capable of supporting WPA3. This option uses SAE encryption. In the Passphrase field, enter a new passphrase for the WiFi network.
  • Page 36: Configure The Access Point Offline Using A Directly Connected Computer

    DHCP server to discover the IP address of the access point in your network. Note: You can also use the NETGEAR Insight app to discover the IP address that is assigned to the access point. For more information, see Connect over WiFi using the NETGEAR Insight app on page 24.
  • Page 37 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 To connect to the access point using a computer that is connected to a LAN/PoE+ port of the access point: 1. Record the IP address and subnet mask of your computer so that you can reinstate these IP address settings later.
  • Page 38 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 6. Select the Web-browser radio button. Note: After you save the basic settings that are shown on the page, the Day Zero Easy Setup page no longer displays when you log in. Instead, a login window displays.
  • Page 39 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 (Continued) Setting Description DHCP Client By default, the DHCP client of the access point allows the access point to receive an IP address from a DHCP server (or router that functions as a DHCP server) in your network.
  • Page 40 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 wireless encryption (OWE). The encryption is set to CCM mode protocol (CCMP) and 802.11w (PMF) is automatically set to mandatory. Allow Clients to Authenticate using Legacy Open (OWE Transition Mode): If you select the Enhanced Open check box, the Allow Clients to Authenticate using Legacy Open (OWE Transition Mode) check box displays.
  • Page 41: Log In To The Access Point After Initial Setup

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 42: What To Do If You Get A Browser Security Warning

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 The Dashboard page displays. The following figure shows the upper part of the Dashboard page. The Dashboard page displays various panes that let you see the status of your access point at a glance. For more information about the Dashboard page and its various panes, see Monitor the Access Point and the Network on page 177.
  • Page 43 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 • Mozilla Firefox: Click the ADVANCED button. Then, click the Add Exception button. In the pop-up window that displays, click the Confirm Security Exception button. • Microsoft Edge: Select Details > Go on to the webpage.
  • Page 44 Insight app are available for Insight Premium and Insight Pro subscribers. Note: To set up a node in a NETGEAR Insight Instant Mesh WiFi network with a connection to a root, you must use either the NETGEAR Insight Cloud Portal or Insight app.
  • Page 45: Network

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 What are a root and a node? The access point can function in an Insight Instant Mesh WiFi network as a root or node: • Root: A mesh-capable access point that you set up with a wired connection to your network to create a gateway to one or more mesh-capable access points that function as nodes.
  • Page 46: What Is An Insight Instant Mesh Wifi Network

    • Fronthaul connection: The WiFi connection between the node and its WiFi clients is referred to as the fronthaul connection. In a NETGEAR Insight Instant Mesh WiFi network, you must use the Insight Cloud Portal or Insight app to set up the mesh WiFi connection between the root and the node. That is, you cannot do so through the local browser UI of either the root or the node.
  • Page 47: Requirements For Placing A Node In A Mesh Wifi Network

    During setup, for a reliable WiFi connection, place the node less than 25 feet (7.5 m), in a line of sight with minimal obstacles from the closest root. • You must use the NETGEAR Insight Cloud Portal or Insight app to install the node in the existing WiFi network.
  • Page 48: Access The Netgear Insight Cloud Portal To Set Up Or Manage An Insight Instant Mesh Wifi Network

    WAX625, WAX630, or WAX630E models and WAC540 or WAC564 models, the WAC540 and WAC564 models must run firmware version 9.5 or a later version. In the near future, more NETGEAR models might be added to the previous list. Access the NETGEAR Insight Cloud Portal...
  • Page 49: Connect The Access Point As A Node To A Root Using The Cloud Portal

    Connect the access point as a node to a root using the Cloud Portal The NETGEAR Insight Cloud Portal is available for Insight Premium and Insight Pro subscribers. You can use the Insight Cloud Portal to connect the access point as a node to a root.
  • Page 50 Internet. You can also use an optional power adapter. 6. Access the Insight Cloud Portal by visiting insight.netgear.com, enter your NETGEAR email address and password, and click the NETGEAR Sign In button.
  • Page 51 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 8. Select the location to which you want to add the node. 9. Click the + (Add Device) button. 10. In the Add New Device pop-up page, enter the node’s serial number and MAC address, and then click Go.
  • Page 52: Install The Netgear Insight App To Manage An Insight Instant Mesh Wifi Network

    Before you can add the access point to an Insight Instant Mesh WiFi network using the NETGEAR Insight app, you must install the app on an iOS or Android mobile device. For more information about the NETGEAR Insight app, visit the following pages: •...
  • Page 53: Connect The Access Point As A Node To A Root Using The Insight App

    Insight app You can use the NETGEAR Insight app to connect the access point as a node to a root. The root must be set up with a wired connection to a router or Internet gateway so that the root can provide Internet connectivity to the node.
  • Page 54 5 GHz band as the preferred band for its backhaul connection. Using the Insight Cloud Portal, you can change the backhaul settings. To use the NETGEAR Insight app to connect the node to a root in an existing WiFi network: 1.
  • Page 55 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 8. Select the Insight network location with the root. In most situations, the Insight app detects the node automatically. This process might take a few minutes. 9. Do one of the following to add the node to the Insight network location: •...
  • Page 56 If you are experiencing difficulty connecting the node with a root, see The node and root cannot connect on page 241. For information about accessing, managing, and monitoring the node with the NETGEAR Insight Cloud Portal and Insight app, visit netgear.com/insight. The Insight Cloud Portal and Insight app have embedded help and are documented in multiple knowledge base articles that you can access by visiting netgear.com/support.
  • Page 57: Chapter 5 Manage The Basic Wifi Features For A Wifi Network

    Manage the Basic WiFi Features for a WiFi network The access point can support eight WiFi networks, each with its own unique WiFi settings, including WiFi security. This chapter describes how you can manage the basic WiFi features for a WiFi network. For information about the advanced WiFi features for a WiFi network, see Manage the Advanced WiFi Features for a WiFi network on page 198.
  • Page 58: Set Up An Open Or Secure Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 59 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 The page that displays lets you select and add an SSID. 5. Click the + button to the left of Add SSID. The previous figure shows SSID2 as an example. 6. Specify the WiFi network name (SSID), select whether the SSID is broadcast, and specify the VLAN ID as described in the following table.
  • Page 60 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 7. Specify the WiFi security by selecting an option from the Authentication menu and, if applicable, by specifying a passphrase in the Passphrase field or selecting an option from the Encryption menu: •...
  • Page 61 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 • WPA2 Enterprise: This enterprise-level security uses RADIUS for centralized Authentication, Authorization, and Accounting (AAA) management. For WPA2 Enterprise security to function, you must set up RADIUS servers (see Set up RADIUS servers on page 129).
  • Page 62 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 servers on page 129). If you select this option, 802.11w (PMF) is automatically set to mandatory (see Step 8). When you select WPA3 Enterprise security, the encryption is automatically set to GCMP256, which is a 256-bit encryption protocol.
  • Page 63 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 10. Optionally, disable the WiFi broadcast or set up a WiFi activity schedule by selecting one of the following radio buttons: • Always ON: When you set up an SSID, you are creating a new VAP. By default, the new VAP is enabled and the Always ON radio button is selected.
  • Page 64 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 network, access points and clients can send neighbor reports, beacon reports, and link measurement reports to each other, allowing 802.11k-aware clients to automatically select the best access point for initial connection or for roaming.
  • Page 65 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 from 172.31.0.2 to 172.31.3.254. The IP address of the default DNS server for the WLAN is 8.8.8.8. To change the default range for the DHCP address pool, the default DNS server, or both, do the following:123 a.
  • Page 66 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 When a device tries to associate with the WiFi network and negotiates an IP address, the access point converts the broadcast DHCP offer message that it receives from the DHCP server to a unicast message, and forwards it to the device. This is the default option (that is, the Enable radio button is selected).
  • Page 67: View Or Change The Settings Of A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 68: Remove A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 69: Hide Or Broadcast The Ssid For A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 70: Change The Vlan Id For A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the...
  • Page 71: Change The Authentication And Encryption For A Wifi Network

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 24. The Dashboard page displays. 4. Select Management > Configuration > Wireless > Basic.
  • Page 72 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 73 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 and clients that do not. For clients that do not support the WiFi open enhanced feature, traffic is not encrypted. If you clear the Allow Devices to Connect with Open check box, the WiFi network can only accept clients that support the WiFi enhanced open feature.
  • Page 74 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 • WPA3 Personal: This option is the most secure personal authentication option. WPA3 uses SAE encryption and enables only WiFi devices that support WPA3 to join the VAP. If you select this option, 802.11w (PMF) is automatically set to mandatory (see Enable or disable PMF for a WiFi network on page 75).
  • Page 75: Enable Or Disable Pmf For A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 76: Set Up Multi Psk For A Wifi Network

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 5. Click the > button to the left of the SSID. The settings for the selected SSID display. 6. Under 802.11w (PMF), select one of the following radio buttons: • Mandatory: Requires devices to use PMF. Devices that do not support PMF cannot connect to the WiFi network.
  • Page 77 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Note: Multi PSK is supported only if the WiFi security is WPA2 Personal or WPA2/WPA Personal. To configure Multi PSK on the default WiFi network (displayed as SSID1 in the local bowser UI), which is the WiFi network that you defined when you initially connected to the access point, you must first change the WiFi security to WPA2 Personal or WPA2/WPA Personal.
  • Page 78 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 79: Disable Or Enable A Wifi Network Or Set Up A Wifi Activity Schedule

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 8. Configure the Multi PSK settings: • VLAN ID: The VLAN ID, which is the VLAN that a WiFi client becomes a member • Passphrase: The unique passphrase (WiFi password) that a user must enter to let the WiFi client connect to the associated VLAN of the WiFi network.
  • Page 80 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 81: Enable Or Disable Band Steering With 802.11K Rrm And 802.11V Wifi Network Management

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the...
  • Page 82 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 24. The Dashboard page displays. 4. Select Management > Configuration > Wireless > Basic.
  • Page 83: Chapter 6 Manage The Basic Radio Features

    Manage the Basic Radio Features This chapter describes how you can manage the basic radio features of the access point. For information about the advanced radio features, see Manage the Advanced Radio Features on page 218. CAUTION: If you change a radio feature on the 2.4 GHz radio, the change affects all WiFi networks that broadcast on the 2.4 GHz radio.
  • Page 84: Manage The Basic Wifi Settings For The Radios

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 85 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 4. Select Management > Configuration > Wireless > Basic > Wireless Settings. The following descriptions apply to both radios, but you can specify the radio settings for the 2.4 GHz and 5 GHz radios individually.
  • Page 86 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Select one of the following wireless modes (WiFi modes) for the 5 GHz radio: 11ax: 802.11ax, 802.11ac, 802.11na, and 802.11a WiFi clients can connect to the access point. This is the default setting.
  • Page 87: Turn A Radio On Or Off

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 • Channel: From the menu, select the WiFi channel for the radio. The available WiFi channels and frequencies depend on the country that you selected for the access point and on the radio. The default is Auto, which enables a radio to automatically select the most suitable channel.
  • Page 88: Change The Wifi Mode For A Radio

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 24.
  • Page 89 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 24.
  • Page 90: Change The Channel Width For A Radio

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 6. Click the Apply button. A warning pop-up window displays. 7. Click the OK button. The pop-up window closes and your settings are saved. The radio or radios restart and WiFi clients might need to reconnect.
  • Page 91: Change The Guard Interval For A Radio

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 92 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 93: Change The Output Power For A Radio

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 94: Change The Channel For A Radio

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 95: Manage Quality Of Service For A Wifi Radio

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 96 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 5. Enable or disable the following features for the radio by selecting the applicable Enable or Disable radio buttons: • Wi-Fi Multimedia (WMM): WiFi Multimedia (WMM) is a subset of the 802.11e standard.
  • Page 97: Chapter 7 Set Up And Manage A Captive Portal

    Set Up and Manage a Captive Portal This chapter describes how you can set up and manage a captive portal on the access point. A captive portal is a web page that users see when they attempt to connect to a WiFi network.
  • Page 98: Set Up A Click-Through Captive Portal For A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 99 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 8. Specify the click-through settings as described in the following table. Setting Description Session Timeout (in Enter the number of minutes from 1 to 1440 after which a WiFi session is terminated min) and a user must log in again.
  • Page 100 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 (Continued) Setting Description JPEG/JPG Image To customize the image that is displayed on the captive portal login page, click the (Max 500 KB) Browse button and navigate to and select an image. If you do not customize the image, the default image displays on the captive portal login page.
  • Page 101: Set Up An External Captive Portal For A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 102 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 8. Click the External Captive Portal radio button. 9. In the Splash Page URL field, enter the URL that is provided by the vendor. This URL redirects a user to the splash page on the website that hosts the captive portal.
  • Page 103 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 server. Specify the following settings for each RADIUS server, as directed by the vendor: IPv4 Address: Enter the IP address of the server. The IP address is provided by the vendor.
  • Page 104: Register And Configure Facebook Wi-Fi For The Access Point

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 105 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 6. Click the Apply button. Your settings are saved and the Add Page button displays. 7. Click the Add Page button. A pop-up window displays. 8. Click the OK button. The pop-up window closes.
  • Page 106: Set Up A Facebook Wi-Fi Captive Portal For A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 107: Unregister The Access Point From Facebook Wi-Fi

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the...
  • Page 108 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 24. The Dashboard page displays. 4. Select Management > Configuration > Wireless > Basic > Facebook Wi-Fi.
  • Page 109: Chapter 8 Manage Access And Security

    Manage Access and Security This chapter describes how you can manage access and security features and user accounts. The chapter includes the following sections: • Block specific URLs and keywords for Internet access • Manage user accounts • Manage local MAC access control lists •...
  • Page 110: Block Specific Urls And Keywords For Internet Access

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 111 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 5. Select the Enable radio button. 6. Compose the blacklist in the following ways: • Blocked URLs: To add a URL to the blacklist, type or copy the URL in the upper field (to the left of the upper Add button) and click the upper Add button.
  • Page 112: Manage User Accounts

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 113: Change The Time-Out Period For A User Session

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 5. Click the add user account icon. Additional fields and a menu display. 6. Specify the settings for the new user account: • User Name: Enter a user name. • Password: Enter a password between 8 and 64 characters in length. The password must contain at least one uppercase letter, one lowercase letter, and one number.
  • Page 114: Change The Settings For A User Account

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 115: Remove A User Account

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 116: Manage Local Mac Access Control Lists

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 117: Manually Set Up A Mac Access Control List

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 An ACL takes effect only after you apply it to a WiFi network. For information about applying an ACL to a WiFi network, see Select a MAC ACL for a WiFi network on page 205.
  • Page 118 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 119 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 If you select the Allow radio button, a WiFi device for which you place the MAC address in the ACL is allowed access to the WiFi network, but all other WiFi devices are denied access to the WiFi network.
  • Page 120: Import An Existing Mac Access Control List

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 9. Click the Apply button. Your settings are saved. For more information about applying an ACL to a WiFi network, see Select a MAC ACL for a WiFi network on page 205.
  • Page 121 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 24.
  • Page 122 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 If you select the Deny radio button, a WiFi device for which you import the MAC address into the ACL is denied access to the WiFi network, but all other WiFi devices are allowed access to the WiFi network.
  • Page 123: Manage Neighbor Ap Detection

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 c. To remove a MAC address from the Untrusted Stations table, select the MAC address and click the Remove button. You can search the Untrusted Stations table. When you remove a device from the Untrusted Stations table, after the access point redetects the device, the device is once again placed in the Available Stations table.
  • Page 124: Enable Neighbor Access Point Detection And Move Access Points To The Known Ap List

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 125 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 7. Click the Apply button. Your settings are saved. Neighbor AP detection is now enabled. 8. From the Detection Policy menu, select the scan method: • Mild: The access point scans for neighbor access points every hour. This is the default setting.
  • Page 126: Import An Existing Neighbor Access Point List In The Known Ap List

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 9. To view detected neighbor access points and move them from the Unknown AP List to the Known AP List, do the following: a. Click the Unknown AP List tab. b. If no access points display, click the Refresh button.
  • Page 127 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 128 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 5. Click the > button to the left of the radio band. 6. To download a sample of an AP list in the format that is required for importing in the Known AP List, click the Download Sample link.
  • Page 129: Set Up Radius Servers

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the...
  • Page 130 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 24. The Dashboard page displays. 4. Select Management > Configuration > Security > RADIUS Settings.
  • Page 131: Enable L2 Security

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 132 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 6. Click the Apply button. Your settings are saved. Manage Access and Security User Manual...
  • Page 133: Chapter 9 Manage The Local Area Network And Ip Settings

    Manage the Local Area Network and IP Settings This chapter describes how you can manage the local area network (LAN) and IP settings of the access point. The chapter includes the following sections: • Disable the DHCP client and specify a fixed IP address •...
  • Page 134: Disable The Dhcp Client And Specify A Fixed Ip Address

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 135: Enable The Dhcp Client

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 5. Select the Disable radio button. The fields are now unmasked. 6. Specify the settings that are described in the following table. Setting Description IP Address IP address in the range that is used by your LAN (usually 255.255.255.0).
  • Page 136 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 137: Set The 802.1Q Vlan And Management Vlan

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Set the 802.1Q VLAN and management VLAN The 802.1Q VLAN protocol on the access point logically separates traffic on the same physical (wired) network. This protocol can work with tagged and untagged VLANs, as follows: •...
  • Page 138 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 24.
  • Page 139: Set An Existing Domain Name

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 140: Enable Or Disable Spanning Tree Protocol

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 4. Select Management > Configuration > IP > LAN. 5. In the Fully Qualified Domain Name field, specify the FQDN. 6. Click the Apply button. Your settings are saved. The access point attempts to resolve the FDQN to an IP address.
  • Page 141: Enable Or Disable The Network Integrity Check Function

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 24.
  • Page 142: Enable Or Disable Igmp Snooping

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 143: Enable Or Disable Ethernet Lldp

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 144: Enable Or Disable Upnp

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 145: Manage The Multicast Dns Gateway

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 The UPnP page displays. 5. Select a radio button: • Enable: UPnP is enabled. This is the default setting. • Disable: UPnP is disabled. 6. Click the Apply button. Your settings are saved.
  • Page 146: Enable The Multicast Dns Gateway And Add A Policy

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 147: Change Or Remove A Multicast Dns Policy

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 6. If your network includes multiple access points that support the mDNS gateway feature and this access point must function as the mDNS reflector access point in your network, select the Yes radio button.
  • Page 148 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 149: Chapter 10 Manage And Maintain The Access Point

    This chapter describes how you can manage and maintain the access point. The chapter includes the following sections: • Change the management mode to NETGEAR Insight or Web-browser • Change the country or region of operation • Change the admin user account password •...
  • Page 150: Change The Management Mode To Netgear Insight Or Web-Browser

    NETGEAR Insight app is installed. The NETGEAR Insight mode is the default setting. In this mode, you can connect to the access point over the local browser UI, but only a basic and limited local browser UI is available.
  • Page 151 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 152: Change The Country Or Region Of Operation

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 153: Change The Admin User Account Password

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 154: Change The System Name

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 155: Specify A Custom Ntp Server

    Your settings are saved. Specify a custom NTP server By default, the access point receives its time from a default NETGEAR Network Time Protocol (NTP) server, but you can also specify a custom NTP server. To specify a custom NTP server: 1.
  • Page 156: Set The Time Zone

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 4. Select Management > Configuration > System > Basic > Time. By default, the Enable radio button is selected and the access point receives its time from a default NETGEAR NTP server.
  • Page 157: Manage The Syslog Settings

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 158: Manage The Firmware Of The Access Point

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location. For more information, see Connect over WiFi using the NETGEAR Insight app on page 24.
  • Page 159: Let The Access Point Check For New Firmware And Update The Firmware

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 160: Manually Download Firmware And Update The Access Point

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 The access point detects new firmware if any is available and displays the latest version available. 5. To read the release notes if any are available, click the Release Notes link.
  • Page 161 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 162: Revert To The Backup Firmware

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 163: Use An Sftp Server To Update The Access Point

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 The Dashboard page displays. 4. Select Management > Maintenance > Upgrade > Firmware Upgrade. The Firmware Upgrade page displays. The page shows both the current firmware version and the backup firmware version.
  • Page 164 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 165: Manage The Configuration File Of The Access Point

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 166: Restore The Access Point Configuration

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 6. Enter a password to protect the backup file, and click the Continue button. You can either use your existing password (the one that you use to log in to the access point) or enter a unique password.
  • Page 167 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 168: Reboot The Access Point From The Local Browser Ui

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 169: Schedule The Access Point To Reboot

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 170: Return The Access Point To Its Factory Default Settings

    IP address before you reset the access point to factory default settings. Note: You can also use the NETGEAR Insight app to discover the IP address that is assigned to the access point. For more information, see Connect over WiFi using the NETGEAR Insight app on page 24.
  • Page 171: Use The Local Browser Ui To Reset The Access Point

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 To reset the access point to factory default settings: 1. On the bottom panel of the access point, locate the recessed Reset button. 2. Using a straightened paper clip, press and hold the Reset button for at least 10 seconds.
  • Page 172: Enable Snmp And Manage The Snmp Settings

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 173 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 174: Manage The Leds

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 175: Manage The Energy Efficiency Mode

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 5. Select or clear one of the following radio buttons: • Enable All LEDs: All LEDs are enabled. This is the default setting. • Disable All LEDs: All LEDs are disabled.
  • Page 176 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 177: Chapter 11 Monitor The Access Point And The Network

    Monitor the Access Point and the Network This chapter describes how you can monitor the access point and the network. The chapter includes the following sections: • Display the access point Internet, IP, and system settings • Display the WiFi radio settings •...
  • Page 178: Display The Access Point Internet, Ip, And System Settings

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 179 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 For information about the radio settings, see Display the WiFi radio settings on page 181. • Connection Status Information pane: This pane is in the top, left corner of the Dashboard (if the page width on your device is sufficient; otherwise, it might be...
  • Page 180 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 • IP Settings Information pane: This pane is in the center of the Dashboard page (if the page width on your device is sufficient; otherwise, it might be elsewhere) and displays the following: IP address of the access point and its DHCP status.
  • Page 181: Display The Wifi Radio Settings

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Ethernet LLDP: The status of Ethernet LLDP feature (Enabled or Disabled). Country / Region: The country or region in which the access point operates or for which the access point is licensed.
  • Page 182 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 183 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 6. To view more detailed information, select Management > Monitoring > System. The page shows four sections: • System Information section: The following settings are displayed: System Name: The access point NetBIOS name.
  • Page 184: Display Unknown And Known Neighbor Access Points

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Serial Number: The serial number of the access point. Current Time: The current system time of the access point. Uptime: The time since the access point was last restarted. • AP Interface Status: A green icon indicates that the interface is in use. A gray icon indicates that the interface is not in use.
  • Page 185 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 186: Display Client Distribution, Connected Clients, And Client Trends.186

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 187 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 The Client Distribution pane shows the types of clients (Windows, Mac, iOS, Android, Linux, and other operating systems) and how these clients are distributed over the networks. (By default, the Network button is selected.) The Recent Clients pane shows the top 5 recently connected clients list.
  • Page 188 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 11. To display more information about currently connected clients, select Management > Monitoring > Connected Clients. For each radio, the page displays the number of connected clients and the maximum number of supported clients.
  • Page 189: View Wifi And Ethernet Traffic, Traffic And Arp Statistics, And Channel Utilization

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 190 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 4. Scroll down to the Hours Trend pane at the bottom of the Dashboard page. By default, the Clients button is selected. 5. To view traffic information, do the following: a. Click the Traffic button.
  • Page 191: View Or Download Tracked Urls

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 8. To view traffic statistics, select Management > Monitoring > Statistics. The page displays the network traffic statistics for both the WiFi and Ethernet interfaces of the access point since the access point started or rebooted. The page also displays the number of clients that are associated with each radio.
  • Page 192 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 193: View, Save, Download, Or Clear The Logs

    You can view and manage the activity logs of the access point. You can also download a detailed log file. Note: If the access point functions in the NETGEAR Insight management mode, you can also view and manage the cloud activity logs, which show the connection of the access point to the Insight cloud-based management platform.
  • Page 194 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 195: View A Wifi Bridge Connection

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 196: View Alarms And Notifications

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 197 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 The Dashboard page displays. 4. Locate the alarm bell icon at the top-right of the page. The icon shows a number, indicating the total number of new alarms and notifications since the last time that you viewed alarms and notifications.
  • Page 198: Chapter 12 Manage The Advanced Wifi Features For A Wifi Network

    Manage the Advanced WiFi Features for a WiFi network This chapter describes how you can manage the advanced WiFi features for a WiFi network. For information about the basic WiFi features for a WiFi network, see Manage the Basic WiFi Features for a WiFi network on page 57. The chapter includes the following sections: •...
  • Page 199: Set Nat Mode Or Bridge Mode For Addressing And Traffic

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 200: Enable Or Disable Client Isolation For A Wifi Network

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 The settings for the selected SSID display. 6. Scroll down and click the > Advanced tab. The page expands. 7. From the Addressing and Traffic menu, select the addressing and traffic mode: •...
  • Page 201 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 202: Enable Or Disable Url Tracking For A Wifi Network

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 By default, this check box is selected, allowing an admin user to access the local browser UI over the WiFi network. Note: If the management VLAN and WiFi network VLAN are identical (which they are by default), an admin user can always access the local browser UI over a wired network connection, even if you disable access over the WiFi network.
  • Page 203 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 204: Change The Format Of The Dhcp Offer Messages In A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 205: Select A Mac Acl For A Wifi Network

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 7. Under DHCP Offer Broadcast to Unicast, select one of the following radio buttons: • Enable. The access point forwards DHCP offer messages as unicast packets in the WiFi network. This is the default selection.
  • Page 206 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 207: Set Bandwidth Rate Limits For A Wifi Network

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 208: Configure Advanced Rate Selection For A Wifi Network

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 7. Select the Rate Limit check box. 8. Specify the values: • Upload: For the upload bandwidth limitation, enter a value from 64 to 1024 and select Kbps or Mbps from the menu.
  • Page 209 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Advanced rate selection lets you configure the following settings for the 2.4 GHz and 5 GHz radio bands in a WiFi network: • Fixed multicast rate: The multicast traffic transmission rate that you select is automatically applied.
  • Page 210 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 211 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 6. Scroll down and click the Advanced Rate Selection tab. Note: For the selected SSID, you can specify the radio settings for the 2.4 GHz and 5 GHz radio bands individually. The descriptions in the following steps apply to both radios.
  • Page 212 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 The density level for the WiFi network is based on the following interdependent components, for which a setting is assigned by the position of the slider but which you cannot set individually: •...
  • Page 213: Chapter 13 Set Up A Wifi Bridge

    A WDS is not the same as a NETGEAR Insight Instant Mesh WiFi network, which requires a root (see Install the Access Point in an Insight Instant Mesh WiFi Network on page 44).
  • Page 214: Wifi Base Station, Wifi Repeater, And Wifi Bridge Requirements.214

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 WiFi base station, WiFi repeater, and WiFi bridge requirements If the access point is connected to the Internet over a wired connection, the access point can function as the WiFi base station for up to four other access points that function as WiFi repeaters.
  • Page 215: Set Up A Wifi Bridge Between Access Points

    • All LAN devices (wired and WiFi computers) are configured to operate in the same LAN network address range as the access points. Note: If you are using the access point as the base station with a non-NETGEAR access point as a repeater, you might need to change more configuration settings. In particular, you might need to disable the DHCP server function on the non-NETGEAR access point that is the repeater.
  • Page 216 The WiFi network name of the network on which the WDS is established. The default Name (SSID) name is Netgear-WDS-x, in which x is the number of the WDS (1, 2, 3, or 4). Note: The WiFi network name must be identical on the WiFi base station and the WiFi repeater.
  • Page 217 10. Configure the WiFi bridge settings on the access point at the other end of the WiFi bridge and restart that access point. Note: If the device at the other end of the WiFi bridge is a NETGEAR access point, you might not need to restart it.
  • Page 218: Chapter 14 Manage The Advanced Radio Features

    Manage the Advanced Radio Features This chapter describes how you can manage the advanced radio features of the access point. For information about the basic radio features, see Manage the Basic Radio Features on page 83. CAUTION: If you change a radio feature on the 2.4 GHz radio, the change affects all WiFi networks that broadcast on the 2.4 GHz radio.
  • Page 219: Manage The Advanced Wifi Settings For The Radios

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 220 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 4. Select Management > Configuration > Wireless > Advanced. 5. Configure the settings as described in the following table. The descriptions in the table apply to both radios. You can specify the radio settings for the 2.4 GHz and 5 GHz radios individually, but the check box for the 802.11n 256...
  • Page 221 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Setting Description Max. Wireless Clients Enter the maximum number of WiFi clients that can simultaneously associate with the radio. The range is from 1 to 128 WiFi clients, and the default is 128.
  • Page 222: Manage The Maximum Number Of Clients For A Radio

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 (Continued) Setting Description MU-MIMO By default, the MU-MIMO Enable radio button is selected and multiuser MIMO (MU-MIMO) is enabled. To disable MU-MIMO, select the MU-MIMO Disable radio button. MU-MIMO enables multiple users to receive data from the access point simultaneously using the same channel.
  • Page 223: Manage The Broadcast And Multicast Settings For A Radio

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 224 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 225: Manage Load Balancing For The Radios

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Manage load balancing for the radios You can configure the radio utilization thresholds to enable each radio to maintain the speed and performance of the WiFi network as clients associate with and disassociate from the WiFi network.
  • Page 226 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 227: Manage Sticky Clients

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 By default, load balancing is disabled. When you enable load balancing, all three types of load balancing are enabled. You can individually disable one or more types of load balancing. 6. To individually enable or disable one or more types of load balancing, do the following: •...
  • Page 228 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 229: Manage The Arp Proxy

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 230: Chapter 15 Diagnostics And Troubleshooting

    Diagnostics and Troubleshooting This chapter describes how you can capture WiFi packets and troubleshoot the access point and network. The chapter includes the following sections: • Perform a ping test • Capture WiFi and Ethernet packets • Quick tips for WiFi troubleshooting •...
  • Page 231: Perform A Ping Test

    The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 232: Capture Wifi And Ethernet Packets

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Setting Description Ping Count The number of pings that the access point must send. The default number is 16. Packet Size (in Bytes) The size of each ping packet. The default size is 64 bytes.
  • Page 233 The user name is admin. The password is the one that you specified. The user name and password are case-sensitive. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, enter the Insight network password for that location.
  • Page 234 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 (Continued) Setting Description Promiscuous Capture To enable the access point to capture packets in promiscuous mode, select the Enable check box. By default, promiscuous mode is disabled. In promiscuous mode the radio or radios receive all traffic on the channel, including traffic that is not destined for the access point.
  • Page 235: Quick Tips For Wifi Troubleshooting

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Quick tips for WiFi troubleshooting If one or more WiFi networks do not function normally, consider to repower the access point: 1. Unplug the Ethernet cable from the access point to the network switch.
  • Page 236: Troubleshoot With The Leds

    • The access point functions as a PoE PD and the Power/Cloud LED remains solid amber • Power/Cloud LED does not light blue in the NETGEAR Insight management mode • Power/Cloud LED does not stop blinking amber, green, and blue...
  • Page 237: Power/Cloud Led Remains Off

    • Make sure that you are using the NETGEAR power adapter for this product. That is, do not use the NETGEAR power adapter for another NETGEAR product or a third-party power adapter.
  • Page 238: Power/Cloud Led Is Blinking Amber Slowly, Continuously

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Do the following: 1. Disconnect the access point from its power source, reconnect it, and wait several minutes to see if the startup procedure completes successfully. 2. If the startup procedure still does not complete successfully and the Power/Cloud LED remains solid amber after five minutes, use the Reset button to return the access point to its factory default settings.
  • Page 239: Power/Cloud Led Does Not Light Blue In The Netgear Insight Management Mode

    If the access point functions in the Web-browser management mode, the Power/Cloud LED lights green. This is normal LED behavior. However, if the access point functions in the NETGEAR Insight management mode and the Power/Cloud LED does not light blue but remains green, the access point is not connected to the Insight cloud-based management platform.
  • Page 240: Power/Cloud Led Does Not Stop Blinking Amber, Green, And Blue

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 6. If the problem is still not resolved, use the Reset button to return the access point to its factory default settings, and reconfigure the access point. For more information, see Use the Reset button to reset the access point on page 170.
  • Page 241: The Node And Root Cannot Connect

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 • If you are using a PoE connection, make sure that the PoE+ switch is providing sufficient power to the access point. The access point requires power at the 802.3at (PoE+) level. Power at a level lower than PoE+ affects the radios. For more information, see The access point functions as a PoE PD and the Power/Cloud LED remains solid amber on page 238.
  • Page 242: Troubleshoot Wifi Connectivity For A Wifi Client Device

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 • Blinking amber slowly: The node is contacting the network router or DHCP server to receive an IP address. If the Power/Cloud LED does not stop blinking amber, see Power/Cloud LED is blinking amber slowly, continuously on page 238.
  • Page 243: Troubleshoot Internet Browsing

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 For more information, see Change the authentication and encryption for a WiFi network on page 71. Note: If the access point’s WiFi authentication and encryption is set to WPA3 Personal and the WiFi client device does support WPA3, make sure that the WiFi adapter device driver is updated to the latest version on the WiFi client device.
  • Page 244: You Cannot Log In To The Access Point Over A Lan Connection

    IP address, use an IP scanner application to detect the IP address. Note: You can also use the NETGEAR Insight app to discover the IP address that is assigned to the access point. For more information, see Connect over WiFi using the NETGEAR Insight app on page 24.
  • Page 245: Changes Are Not Saved

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Changes are not saved If you are logged in to the access point’s local browser UI and the access point does not save the changes that you make on a page, do the following: •...
  • Page 246: Troubleshoot Your Network Using The Ping Utility

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 if you enter the wrong password twice but enter the correct password at the third login attempt, the two failed login attempts are erased from memory after 30 minutes. • If the number of failed login attempts is larger than the number of allowed retry attempts, the counter for failed login attempts is reset after 24 hours.
  • Page 247: Test The Path From Your Computer To A Remote Device

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 If the path is not functioning correctly, one of the following problems might be occurring: • Wrong physical connections Check that the appropriate LEDs are on for your network devices. If your access...
  • Page 248: Appendix A Factory Default Settings And Technical Specifications

    Factory Default Settings and Technical Specifications This appendix includes the following sections: • Factory default settings • Technical specifications...
  • Page 249: Factory Default Settings

    Note: The first time that you log in to the local browser UI, you must change the SSID. If you previously added the access point to a NETGEAR Insight network location and managed the access point through the Insight Cloud Portal or Insight app, this requirement might not apply.
  • Page 250 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Table 3. Factory default settings (Continued) Feature Default Setting DHCP client Enabled so that the access point receives an IP address from a DHCP server or router in the network. NTP client...
  • Page 251 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Table 3. Factory default settings (Continued) Feature Default Setting Captive portal None MAC ACL None assigned Rate limit None Advanced rate selection Fixed multicast rate: Auto Rate control: Disabled Basic radio settings that apply to all WiFi networks (SSIDs or VAPs) Radio broadcast 2.4 GHz radio: Enabled...
  • Page 252 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Table 3. Factory default settings (Continued) Feature Default Setting Broadcast and multicast 2.4 GHz radio: Enabled with a limit of 50 pps rate limiting 5 GHz radio: Enabled with a limit of 50 pps 802.11h...
  • Page 253: Technical Specifications

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Technical specifications The following table shows the technical specifications. Table 4. Technical specifications Feature Description WiFi modes 2.4 GHz radio: 802.11ax, 802.11ng, 801.11bg, and 802.11b 5 GHz radio: 802.11ax, 802.11ac, 802.11na, and 802.11a The access point supports 2.4 GHz and 5 GHz band concurrent operation.
  • Page 254 Power adapter 12 VDC, 2.5A The plug is localized to the country of sale. Note: For model WAX618PA, a power adapter is included. For model WAX618, a power adapter is not included but can be ordered as an option. Hardware interfaces One RJ-45 LAN/PoE+ Ethernet port that supports 2.5 Gbps, 1 Gbps, 100 Mbps, and...
  • Page 255: Appendix B Mount The Access Point To A Wall Or Ceiling

    Mount the Access Point to a Wall or Ceiling You can mount the access point to a wall or to a ceiling with a 15/16 in. (24 mm) T-bar, or you can install the access point freestanding on a flat surface. We recommend that you use a flat Ethernet cable so that the cable fits in the narrow space between the access point and the surface on which it is mounted or placed.
  • Page 256: Mounting Parts

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Mounting parts The package includes the following mounting parts: Figure 10. Mounting plate Figure 11. Metal bracket with T-bar lock, lock screw, and 4 short screws Figure 12. 3 tall screws and anchors for wall mounting...
  • Page 257: Mount The Access Point On A Wall

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Mount the access point on a wall CAUTION: Make sure that the wall is not damaged. For example, water damage can destroy a drywall. To mount the access point on a wall: 1.
  • Page 258: Mount The Access Point To A T-Bar

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 7. Attach the access point to the mounting plate. 8. Twist the access point clockwise to lock it onto the mounting plate. Mount the access point to a T-bar To mount the access point to a T-bar: 1.
  • Page 259 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 4. Use the lock screw to lock the metal bracket into place. 5. Use the four short screws to attach the mounting plate to the T-bar. 6. Connect an Ethernet cable (if you use a PoE+ switch) or both a power adapter and an Ethernet cable to the access point before you attach the access point to the mounting plate.
  • Page 260 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 7. Hold the access point upside down and attach it to the mounting plate. 8. Turn the access point clockwise until it locks in the mounting plate. Mount the Access Point to a Wall...
  • Page 261 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Mount the Access Point to a Wall User Manual or Ceiling...
  • Page 262: Unmount The Access Point

    Insight Managed WiFi 6 AX3000 Access Point Model WAX618 Unmount the access point CAUTION: Make sure you hold the access point so that it does not drop when you release it from the mounting plate. To unmount the access point: 1.
  • Page 263 Insight Managed WiFi 6 AX3000 Access Point Model WAX618 4. Remove the access point from the mounting plate. The mounting plate remains attached to the ceiling or the wall. Mount the Access Point to a Wall User Manual or Ceiling...

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