Tripp Lite B020-016-17-IP Owner's Manual
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Tripp Lite B020-016-17-IP Owner's Manual

Console kvm switch with ip access
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Owner's Manual
Console KVM Switch
with IP Access
Model # B020-008-17-IP and B020-016-17-IP
Tripp Lite World Headquarters
1111 W. 35th Street, Chicago, IL 60609 USA
(773) 869-1234 • www.tripplite.com
Copyright © 2008 Tripp Lite. All rights reserved. All trademarks are the property of their respective owners.
The policy of Tripp Lite is one of continuous improvement. Specifications are subject to change without notice.
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Summary of Contents for Tripp Lite B020-016-17-IP

  • Page 1 1111 W. 35th Street, Chicago, IL 60609 USA (773) 869-1234 • www.tripplite.com Copyright © 2008 Tripp Lite. All rights reserved. All trademarks are the property of their respective owners. The policy of Tripp Lite is one of continuous improvement. Specifications are subject to change without notice.

  • Page 2: Table Of Contents

    Table of Contents 1. FCC Information 2. User Notice 3. Package Contents 4. Introduction 4.1 Overview 4.2 Features 4.3 System Requirements 4.3.1 Optional External Console 4.3.2 Computers 4.3.4 Cables 4.3.3 Remote Computers 4.3.5 Converters and Adapters 4.3.6 Operating Systems 4.4 Components 4.4.1 Front View 4.4.2 Keyboard Module 4.4.3 LCD Module...
  • Page 3 Table of Contents 10. Java Client 10.1 Activating the OSD 10.2 Java Client OSD 10.3 Java Client Control Panel 10.3.1 Message Board Button Bar 10.3.2 Lock Key LEDs 10.3.3 Resolution 10.3.4 Switch Screen Mode 10.3.5 About 10.3.6 Send Ctrl+Alt+Del 10.3.7 Help 10.3.8 Exit 10.4 Port Operation 10.4.1 Panel Array Mode...

  • Page 4: Fcc Information

    PLEASE VERIFY THAT THE VOLTAGE SETTING IS CORRECT BEFORE USE. 3. Package Contents This package consists of: • (1) B020-008-17-IP or B020-016-17-IP Console KVM Switch with IP Access • (2) P774-006 PS/2 KVM Cable Sets • (1) Power Cord •...

  • Page 5: Features

    4. Introduction ( continued ) 4.2 Features • Console KVM Switch with built-in IP Access in a dual-rail housing with top and bottom clearance for smooth operation in a 1U high rack • Integrated KVM console with 17” LCD monitor, keyboard, and touchpad •...

  • Page 6: Converters And Adapters

    4. Introduction ( continued ) 4.3 System Requirements ( continued ) 4.3.5 Converters and Adapters Use a B015-000 PS/2 to USB Adapter to convert any P774-Series PS/2 KVM Cable kit for use with a USB computer/server. 4.3.6 Operating Systems Supported operating systems are shown in the table, below: Operating System Windows Linux RedHat...

  • Page 7: Lcd Module

    Note: The shape of these 15-pin connectors has been specifically modified to work only with Tripp Lite P774-Series (PS/2) and P776-Series (USB) KVM cable kits. Note: The B020-008-17-IP is pictured above. The only difference between this and...

  • Page 8: Installation

    • To help protect your system from sudden, transient increases and decreases in electrical power, use a Tripp Lite surge suppressor, line conditioner, or uninterruptible power supply (UPS). • To help protect your system from sudden, transient increases and decreases in electrical power, use a Tripp Lite surge suppressor, line conditioner, or uninterruptible power supply (UPS).

  • Page 9: Standard Rack Mounting

    Note: The B020-008-17-IP is pictured above. The only difference between it and the B020-016-17-IP is the number of KVM ports. Use the appropriate KVM cable kits (as described in the Cables section of the B007-008 owner’s manual to connect any available KVM port on the second stage KVM switch to the keyboard, video, and mouse ports of the computers you are installing.

  • Page 10: Basic Operation

    6. Basic Operation 6.1 Opening the Console The console consists of two modules: an LCD display module located under the top cover; and a keyboard / touchpad module below the LCD module. The modules can either slide together, or independently. This allows you to have the LCD display available for viewing while the keyboard / touchpad module is conveniently out of the way when not in use.

  • Page 11: Closing The Console

    6. Basic Operation ( continued ) 6.2 Closing the Console Pull the release catches located on either side of the keyboard toward you to release the keyboard module, then slide the module slightly in. Let go of the catches. Using the front handle, push the keyboard module all the way in.

  • Page 12: Port Selection

    6. Basic Operation ( continued ) 6.4 Port Selection The NetDirector Console KVM Switch with IP Access provides three port selection methods to access the computers on the installation: Manual Pushbuttons, an OSD (On Screen Display) menu system, and Hotkeys. OSD Operation and Hotkey Port Selection are discussed in the Windows Client Port Operation and Java Client Port Operation chapters.

  • Page 13: Main Page

    7. Administration ( continued ) 7.2 Main Page The Main page governs port access. Selecting a port and double-clicking it switches you to the device on that port. • A monitor icon is in front of the port number. The monitor icon is green for ports that have devices connected to them that are powered on; otherwise, it is gray.

  • Page 14: Port Names

    7. Administration ( continued ) 7.2 Main Page ( continued ) 7.2.3 Port Names To help remember which computer is attached to a particular port, every port can be given a name. This field allows the Administrator to create, modify, or delete port names. To configure a port name: 1.

  • Page 15: Configuration Page

    7. Administration ( continued ) 7.4 Configuration Page The OSD Configuration page allows users to set up their own, individual, working environments. The NetDirector Console KVM Switch with IP Access stores a separate configuration record for each user profile, and sets up the working configuration according to the Username that is used to log in.

  • Page 16: Administration Page

    7. Administration ( continued ) 7.6 Administration Page When you click the Administration tab, the Administration page comes up. Each of the administrative functions is represented by an icon at the left of the page. Clicking the icon brings up its associated dialog box. When the Administration page first comes up the General dialog box appears: 7.6.1 User Management The User Management dialog box is used to create and manage user...

  • Page 17: Service Configuration

    7. Administration ( continued ) 7.6 Administration Page ( continued ) 7.6.1 User Management ( continued ) Heading Description This function allows the Administrator or a User with Administration permission to define the selected User’s access to the computers on a Port-by-Port basis. For each User profile, select a port and click it to cycle through the choices: Full - The user can view the screen and can perform...

  • Page 18: Network

    7. Administration ( continued ) 7.6 Administration Page ( continued ) 7.6.3 Network The Network dialog is used to specify the KVM switch’s network environment. 7.6.4 RADIUS Settings To allow authorization for the NetDirector Console KVM Switch with IP Access through a RADIUS server, do the following: Enable Radius.

  • Page 19: Security

    7. Administration ( continued ) 7.6 Administration Page ( continued ) 7.6.4 Radius ( continued ) Character Meaning Turns the beeper on or off. UBUZ0: Beeper Off UBUZ UBUZ1: Beeper On Sets the Logout Timeout. When there is no input from the user for the amount of time set with this function, the user is automatically logged out and will need to log in again.

  • Page 20: Customization

    7. Administation ( continued ) 7.6 Administration Page ( continued ) 7.6.6 Customization The Customization dialog box is arranged in four major sections: Login Failures; Working Mode; I/O; and untitled miscellaneous functions at the bottom. The functions of each of the Customization items are described in the sections that follow.

  • Page 21: Date/Time

    7. Administation ( continued ) 7.6 Administration Page ( continued ) 7.6.6 Customization ( continued ) Parameter Explanation Select this check box to reset the KVM switch and implement new settings when you log out. Following a reset, wait one to two minutes before logging back in.

  • Page 22: Browser Operation

    8. Browser Operation 8.1 Logging In To log in from an Internet browser: Using the IP Address (see section 7.6.3, Network) and Default Web Page Name (see section 7.6.5, Security) given to you by your system administrator, log in to the KVM switch via your web browser. Note: If browser access is denied (see section 7.6.6, Customization), you will need to obtain the Windows Client or Java Client API program from your system administrator to access the KVM switch.

  • Page 23: Webpage Layout

    8. Browser Operation 8.2 Webpage Layout Webpage Icons The purpose of the icons at the top of the Webpage are explained in the table below: Icon Function Click this icon to display the General dialog box. See General Dialog Box, for an explanation of the dialog box fields.

  • Page 24: Windows Client

    9. Windows Client 9.1 Activating the OSD After you have successfully logged in (section 8.1), activate the browser- based Windows Client OSD by doing the following: Click the button at the left of the Webpage. Note: You must have DirectX 7.0 or higher installed on your computer. If not, the Windows Client will not load.

  • Page 25: Windows Client Osd

    9. Windows Client ( continued ) 9.2 Windows Client OSD After you gain control of the KVM switch, the OSD comes up with the Main page and Windows Client Control Panel displayed: 9.3 Windows Client Control Panel The control panel consists of an icon bar at the top, with two text bars below it. Initially, the text bars display the video resolution and IP address of the device at the remote location.

  • Page 26: Hotkey Setup

    9. Windows Client ( continued ) 9.3 Windows Client Control Panel 9.3.1 Hotkey Setup Various configuration actions related to the keyboard, video, and mouse can be performed via Hotkey combinations. The Hotkey setup utility is accessed by clicking the Keyboard icon on the Control Panel. The actions performed by the Hotkeys are listed in the left column;...

  • Page 27: Video Adjustment

    9. Windows Client ( continued ) 9.3 Windows Client Control Panel 9.3.2 Video Adjustment You can adjust the placement and the picture quality of the remote screen (as displayed on your local monitor) with the Video Options function. To do so, either click on the Hammer icon on the Control Panel, or use the Adjust Video hotkeys (see section 9.3.1, Hotkey Setup).

  • Page 28: Message Board

    9. Windows Client ( continued ) 9.3 Windows Client Control Panel 9.3.3 Message Board The NetDirector Console KVM Switch with IP Access supports multiple user logins, which can possibly give rise to access conflicts. To alleviate this problem, a message board feature has been provided, allowing users to communicate with each other.

  • Page 29: Port Operation

    9. Windows Client ( continued ) 9.4 Port Operation Select a port on the OSD Main Screen either by moving the highlight bar to it with the Up and Down Arrow keys and pressing Enter, or by double- clicking it. Once you select a port, its screen displays on your monitor, and your keyboard and mouse input affects the remote system. 9.4.1 OSD Toolbar The OSD provides a toolbar to help you control the KVM switch remotely.

  • Page 30: Multiuser Operation

    9. Windows Client ( continued ) 9.4.3 Panel Array Mode ( continued ) • Panel Array Toolbar The panel array toolbar, at the lower right of the screen, provides shortcut navigation and control of the panel array as described in the table below: Icon Function Click and drag to move the toolbar to another position on...

  • Page 31: Keyboard And Mouse Considerations

    9. Windows Client ( continued ) 9.5 Keyboard and Mouse Considerations 9.5.1 Keystrokes Except for [Alt + Tab] and [Ctrl + Alt + Del], all keyboard input is sent to the remote system. The above two chorded key combinations are retained on the local system to switch among applications and to recover from disaster.

  • Page 32: Java Client Osd

    10. Java Client ( continued ) 10.2 Java Client OSD When you bring up the OSD, the Main Screen comes up in the center of your monitor. The remote OSD is the same as the local OSD, except the Log tab is not available.
  • Page 33 10. Java Client ( continued ) 10.3 Java Client Control Panel ( continued ) Windows 2000: Set the mouse speed to the middle position; set the mouse acceleration to None (Control Panel Þ Mouse Þ Mouse Properties Þ Motion): Windows XP / Windows Server 2003: Set the mouse speed to the middle position;...

  • Page 34: Message Board Button Bar

    10. Java Client ( continued ) 10.3 Java Client Control Panel ( continued ) 10.3.1 Message Board Button Bar The buttons on the Button Bar are toggles. Their actions are described in the table below: Option Usage Enable/Disable Chat. When disabled, messages posted to the board are not displayed.

  • Page 35: Help

    10. Java Client ( continued ) 10.3 Java Client Control Panel ( continued ) 10.3.7 Help Clicking this button brings up the online help screen for the Java Client. 10.3.8 Exit Clicking the Exit button terminates the Java Client session. 10.4 Port Operation Java Client port operation is the same as for the Windows Client.

  • Page 36: Log Server

    12. Log Server The Windows-based Log Server is an administrative utility that records all the events that take place on selected units and writes them to a searchable database. 12.1 Installation Specify the MAC address of the Log Server computer on the Configuration page of the Administrator Utility (see section 7.6.2).

  • Page 37: Menu Bar

    12. Log Server ( continued ) 12.3 Menu Bar The Menu bar consists of four items: • Configure • Events • Options • Help Note: If the Menu Bar appears to be disabled, you may need to click in the list window to enable it. 12.3.1 Configure The Configure menu contains three items: Add, Edit, and Delete.

  • Page 38: Options

    12. Log Server ( continued ) 12.3 Menu Bar ( continued ) 12.3.3 Options Network Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the previous attempt to connect failed.

  • Page 39: Ap Operation

    13. AP Operation 13.1 Overview In some cases, the Administrator may not want the NetDirector Console KVM Switch with IP Access to be available via web browser. AP versions of the Windows Client and the Java Client are provided to enable direct access of the KVM switch without having to go through a browser. The programs are initially downloaded from the KVM switches remote main page by the system administrator.

  • Page 40: Connecting

    13. AP Operation ( continued ) 13.2 Windows Client ( continued ) 13.2.2 Starting Up ( continued ) File Menu The File Menu allows the operator to Create, Save, and Open user created Work files. A Work File consists of all the information specified in a Client session.

  • Page 41: Operation

    13. AP Operation ( continued ) 13.2 Windows Client ( continued ) 13.2.4 Operation Once a connection to the KVM switch has been established, the remote system’s video output is captured and displayed on your monitor. At the same time, your local keystroke and mouse input is captured and sent to the remote system.

  • Page 42: Appendix

    OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Port Number + Name Port ID Display Duration 5 Seconds Scan / Skip Mode B020-016-17-IP Specification LCD Monitor Power LED Cascade Num Lock LED B007-008 Caps Lock LED Scroll Lock LED...

  • Page 43: Troubleshooting

    14. Appendix ( continued ) 14.3 Troubleshooting 14.3.1 Overview Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. 14.3.2 Administration Problems Symptom After upgrading firmware, the KVM switch still appears to...

  • Page 44: Java Client Problems (Continued)

    14. Appendix ( continued ) 14.3 Troubleshooting ( continued ) 14.3.4 Java Client Problems (continued) Symptom The Log Server program does not run. 14.3.5 Panel Array Mode Problems Problem Low resolution video in Panel Array Mode. When multiple remote users are logged in concurrently, some of them only receive a partial image.

  • Page 45: Screen Resolutions Higher Than 1280 X 1024

    1-YEAR LIMITED WARRANTY TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of one (1) year from the date of initial purchase. TRIPP LITE’s obligation under this warranty is limited to repairing or replacing (at its sole option) any such defective products. To obtain service under this warranty, you must obtain a Returned Material Authorization (RMA) number from TRIPP LITE or an authorized TRIPP LITE service center.

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